this review is based on my purchase experience on line not the store. I purchased 3 items on line…read morefrom Clare v website, and they sent a damaged wallet - the zipper was not sewed properly. I contacted customer service and sent them the damaged wallet back by the return label they provided. After 3 days of calling , texting and emailing, no response about my replacement wallet . I even asksd my local Clare v store to help. Still no response. It is a scam. I want my money back.

Came by and was greeted by two friendly ladies. Love coming here and picking up gifts, sadly they…read moredon't have a lot of sizes in their tops in stock. I liked a purse, the saleswoman said the color I was looking for would be out later in the month and I could join the waitlist online which was super helpful. Really appreciate the friendly service! Can't wait to be back.

They have really nice, comfortable, classy clothing. The saleperson was really friendly…read more Parking advice: go on the weekdays, it's close to impossible on the weekends.

I had never been to this store when I walked in and promptly purchased 5 items! Beautiful selection…read moreof quality clothing and wonderful customer service. Kacy helped me by being honest about how the items I chose looked on me, and in finding everything I needed. Thanks Kacy!

Horrible customer service from Hugo today. I purchased a premium diffuser in this store , not on…read moreline because I hate to return items so I would like to see exactly what I am buying. This diffuser only worked for 1 month before it died and I was asking for a replacement or repair . Hugo was rude and condescending informing me there is no return policy at this store . He didn't even bother the look at the product that I purchased . Don't buy anything at this store . They have no respect for their customers . Very disappointed that Gwyneth Paltrow would allow such a disgraceful attitude at her business .

Goop is an awesome store here in the Santa Monica Brentwood country Mart. I have been here a few…read moretimes, and the store is just so fun and everything is so beautiful here. Stop by here if you are in the area. The people here are just so so nice and pleasant. I love Goop!

My girl loves this place . We stop here everytime we go to the Promenade. They have nice Minnie T…read moreshirts for women only. Not a place for a man to shop, unless he is shopping for his girl. In that case, thatd be me. Nice selection of shirt, tennis shoes, and other outfits for women of all ages in a way. Mainly catored to women young. But love the vibe here. It her place of shopping tho.

Way too expensive to be met with the RUDEST employee. We could not get out of there more quickly…read more Very poorly dressed older white lady who barely acknowledged us coming in and continued sweeping and vacuuming, finally decided to acknowledge our existence and looked us up and down like seeing if we were worth the effort. Such a drag, we used to go to Minnie T's all the time when it was on Abbott, the owner is great and nice- how can she hire such a rude, entitled, curmudgeon?? I'm just mystified. I don't see them surviving for longer if they only hire totally unfriendly, unhelpful, rude and tasteless women. I definitely will make a point to never again shop there on a day she is working. Terrible. Just so confused how she was hired, and why.

Excellent customer service same order for years and love it…read more Prices are competitive and they have obscure products and all sizes!

A fragrance addict or collector's paradise! You name the fragrance, they have it. And they're…read moregenuinely friendly people. Guy Jr. will update you on his latest adventures, with a smile on his face. No sales pitches, no pressure. Happy to let you sniff the fragrances as much as you need. Very knowledgeable and helpful when you need advice. Truly a pleasant experience all around. It brings me joy to visit every time I visit. Highly recommend this unique family owned business that's been a neighborhood gem for several decades now. May it stay here forever!

I visited for the PopFlex sample sale and arrived about 1.5 hours before the 10 a.m. opening. Note…read morethat all bags must be checked, even very small purses. I'd recommend bringing just your phone and a credit card, or simply using Apple Pay. The shopping experience itself was well organized. Clothing was sorted by size, making it easy to browse and find items quickly. I don't think this was Eclipse's fault, but it seemed like PopFlex rotated merchandise throughout the week-long sale. My friend visited the day after I did and found skirts and swimwear, whereas my shopping day featured mostly black leggings, onesies, sherpa jackets, and denim jeans. Keep in mind is that you'll want to shop efficiently because the checkout line moved quite slowly. There were only two cashiers working, which created a bottleneck once people were ready to purchase. I ended up buying four items and there is additional discounts offered when you purchased 8+ pieces so my cousin and I combined our pieces. As for parking, the event advertised that the first two hours were free at 123 S. Robertson Blvd, but I was definitely charged by the hour. Overall it was still good to check out the sample sale. If I lived closer, I probably would have returned for another visit, but the drive out to West Hollywood is a bit of a trek for me.

I went for a fragrance sale- the staff were SO nice and there was a huge selection. You could test…read moreall the fragrances, feel all the fabrics for the luxury bedding. I didn't wait at all- the sale started at 10, I wandered in early and even after smelling everything/chatting with staff I walked out at 10:02! I know for more popular brands, there can be lines and wait times but even then I think I would be ok bc the staff were so extremely helpful.

Daniel at the Louis Vuitton 2nd level was very knowledgeable and resourceful of the heel products…read morethat were on display. Positive attitude, feedback, and explaining the value of the shoes. I would personally recommend Daniel to have a raise. Thank you Daniel! -store customer , Destiny

Reformation Review:…read more I had a great experience with Ali (my apologies if spelled incorrectly) from Reformation. I was looking for a graduation dress, and she was so friendly, kind, and fun from the get-go. She went above & beyond to make sure I could find the dress I wanted and that there was a fitting room since it was a busy day. She asked others to help me too, and was very professoinal. She made me feel very confident and comfortable, and also made the shopping/trying-on process very fun! I appreciate her help so much and I'm glad I got to meet her at this Reformation location. All the other employees/staff from other Reformation locations need her positive & friendly attitude, humility, and hospitality.

This Lulu has some of the nicest employees. Actually genuinely friendly and helpful…read more Its a bit small so I dont think their inventory is the biggest but I surprisingly see rare colors of items at this one when I stop by here. Their sale rack is at the very back hidden near the fitting rooms.

Not enough employees for the amount of people that are in the store. No one even looked at us…read more Advice on parking: come on the weekdays, weekends are almost impossible.