I would have given Kona Spa Nails 5 stars because David gave me one of the best pedicures I've ever had. However, I'm giving 3 stars overall because the technician name Van who worked on my employee talked nonstop throughout the service, which made it difficult for either of us to relax. Her massage was very good, but the constant conversation took away from the spa experience. Thank you, David, for the amazing pedicure. I will definitely be back and will request him again. read more

I got gel nails done by Hanna and I loved her so much. She did a really nice job and let me try colors. She was very patient and calm. She said that they are known as mermaid nails. I didn't know where to get my nails done but this was a great choice. It's so clean and relaxing. read more

Kona Spa Nails - Nail Salons Near Me - Kailua Kona, Hawaii

Fast, reliable, and professional nail spa. I came in without an appointment and was seated right awy. A couple staff were ready and waiting. The salon is very clean with newer, comfortable pedicure chairs, and everything felt well-maintained and sanitary. I've had both manicures and pedicures here and have always been happy with the results. My aesthetician actually brought me here for my eyeliner tattoo, and I get so many compliments on how natural, subtle, and polished it looks. The technique was excellent, with great equipment and a very comfortable experience. She's a professional makeup artist and this is where she goes herself, which says a lot. I'm really glad I found this spot and will definitely keep coming back. read more

Kona Spa Nails - Most expensive basic manicure pedicure I've paid for on the island. Nail polish is bubbly. - Nail Salons Near Me - Kailua Kona, Hawaii

Just got a wax, can't speak on nail service but people were kind and it was fast service. It's a bit overpriced for waxing but it's not like there's tons of options. read more

Clean, new, open early. Relaxing videos on monitor. Did a great job on my gel pedi, with one big toenail needing repair with acrylic powder. Nail tech didnt speak english but i made it work w my translator app and the other tech's help explaining. Very meticulous job on the repair. Great job. Thank you, i will return. read more

This nail salon seems to focus more on quantity of customers and less on quality and personal experience. It appears to me as if they want to get in as many customers as possible and turn over chairs all day. This can feel hectic and disorganized, not at all relaxing like you'd want to feel when getting your nails done. Over the past 3 months I have made appointments only to be left waiting as if I did not have an appointment. Typically no one greets me or makes eye contact when I arrive. It seems like the walk in customers have the same priority as those that have appointments . For instance today a walk in customer was seated right as I arrived and I was made to wait because there now was no available nail technician for me. They do a decent enough job with manicures and pedicures. And with so few nail salons in the area, I struggle with the decision to keep coming back or to find somewhere else with better service. read more

Andrea is so so talented. My pedicure was so relaxing she really takes her time w the massage. And I LOVE my nails. She works fast and really payed attention to detail and what I asked for. She also did my eyebrows. 10 out of 10. I've always had a good experience at this salon. read more

Kona Spa Nails - My nails! I love them!! - Nail Salons Near Me - Kailua Kona, Hawaii

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You pay a pretty penny for a deluxe pedicure & they list all the services thats included just for them to rush through it and/or not perform some of the services promised. We all know they will keep pushing for you to get the most expensive option but do a half a** job. Probably going to start going somewhere else. read more

I Did a walk in pedicure. I Had a good experience. Cozy little salon. Would go again :)

Had a great experience here! I just got a basic pedicure since I was short on time, so no leg massage--but I think that comes with one of the upgraded options. The color came out perfect and exactly how I wanted. The girl who did my nails was super sweet and really paid attention to detail. I'll definitely be back when I have time for the full treatment! And nails! read more

Kona Spa Nails - Nail Salons Near Me - Kailua Kona, Hawaii

My mother in law and I came in at 8:57 am, which I understand is 3 minutes before they officially open. But they were so kind to let us in even though we were walk ins. Everything seemed normal and great. I showed the girl a style of nail and asked her to keep it short since I have a 1 year old. The nail shape I wanted was ballet, which is more rounded than a coffin and the top is flat. Not once did she ask if I liked the shape, and every time I tried to look at my nails while she was shaping them she kept shaking my fingers or tapping my hand to "relax". So I just avoided trying to look at my nails because at one point I could tell I was frustrating her for trying to look at them. The worst part was when my sister in law called my phone ( keep in mind that she is currently Deployed so I don't get many opportunities to talk to her) and when I grabbed the phone, the lady huffed, and scolded me for trying to answer her call! She said "WHY?!" And I said " I'm so sorry! My sister in law is deployed in Afghanistan, I need to answer her call!" She grabbed my phone from the portable charger and moved it to the other side. I told her again "my sister in law is in the Navy, I don't get to talk to her" the Facebook call lasted less than 1 minute. Across from me my mother in law ( who also rarely gets to talk to her daughter) sees her on the phone and is crying. And I told her that my mother in law "is sad because she missed her daughters call, her daughter is deployed in Afghanistan" and she still rolls her eyes. I'm convinced that she was making fun of her for crying. To end this all off: I pay for both of nails, and I ask her to split a $20, she stalled for a bit and I think she was expecting me to give her the full $20 and I told her I wanted to split it in $5s. I tipped her $10 and too be honest she didn't deserve it due to her lack of sensitivity and lack of professionalism. She NEVER asked me if I liked the shape, she NEVER checked on me, NEVER gave my cuticle oil after I washed my hands, and she ignored what I wanted even though I showed her a picture. See the photos of what I wanted and what I got. Litteraly so disappointed in this woman. Be better. ** if the owner responds back with "you didn't relax your hands" or "your hands were difficult to work with" it's such a cop out considering she kept moving me and adjusting me even though every position she put my arms in was so uncomfortable on my elbows. Balancing my hands on the skinny part of the cusion does not make it easy to relax. I am an licensed cosmetologist and one thing you learn is to work with the client not against them. My recommendation is to go to a local girl. read more

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The girl who was doing my nail was watching a tv show on her phone while doing nails. I wanted oval shape she say no she'll do her own shape.. she was very rude no manner. read more

Pretty disappointed. I was looking forward to a much needed foot massage. I paid for the most expensive pedicure. I honestly should have just gotten the most basic pedicure. My technician rushed through the pedi and I didn't even get all the services that was supposed to be included. Will definitely start going somewhere else from now on. read more

Those who are having a great experience at this nail salon, please provide the name of your nail tech! I went here for a mani once, in 2021, & I was cut badly on one of my index fingers. Never would have gone back after that. However, my brother and his gf are on a staycay at Marriott in Kona and they go walking every morning. They walked right in to this place and got mani-pedis together. :) They bought me a gift card to go there not knowing of my bad experience. I would like to use the gift, so please let me know who I can count on to do things right. read more

I don't understand the negative reviews. Service was lovely, prices reasonable for a basic pedicure, nails look great. Will definitely return. read more

I just got a pedicure from Ann, and she was absolutely amazing. By far the best nail tech there. She was attentive, professional, and made sure every detail was perfect. The vibe was calm, welcoming, and super relaxing, which made the whole experience even better. My nails look incredible, and you can really tell she takes pride in her work. I'll definitely be requesting Ann from now on and highly recommend her to anyone looking for a great experience. read more

I selected a Deluxe Pedicure and got a very BASIC pedicure, at best!! I am very disappointed!! Even the lady next to me asked my technician, "wait are you done?" She's disappointed because she feels my tech is doing more than her tech and I paid for a Basic not a Deluxe!! The worse part was , being charged 78.00 for what??? A Deluxe??? What a rip off!!! Well, she did a very lazy , half hearted job of massaging and rubbing the stones !! She burnt my leg with the HOT towel ( and I like hot but it was REALLY HOT)!! I came home and my daughter took one look at my feet and said, " gross, that's terrible! You paid her 78.00 for a DELUXE?!! " What's even worse is, I have never, ever written a review!!! This is my first!! I am very disappointed !! I will never recommend Kona Spa or go there again!! I guess it helps to know your technician cause if you don't then , you're outta luck!!! read more

Stumbled upon Kona Spa Nails while casually exploring the plaza and decided to pop in for an impromptu pedicure. They were able to accommodate my walk-in on a Friday night, which was appreciated, and I waited about 15 minutes for my turn. I was brought over to one of the pedicure chairs, and things took a turn for the south. First off, the nail technician doing my pedicure was so sloppy. Everything from the foot soak to cuticle work to nail buffing to the massage was so half-hearted. Albeit I only opted for the basic pedicure and not the deluxe with more bells and whistles, but she was done with my pedicure in less than 20 minutes. After I got home, I was able to take a closer look at my nails, and I saw that there were multiple places in which she applied polish to my cuticles, sides of the nail, and front of the toe. She also didn't sweep around the front of the nail, so there are gaps without polish. Worst part was the second I sat down to receive my pedicure, I saw a cockroach -- not running around the store on the floor but literally on the pedicure chair right next to mine. It crawled all over the chair and all over someone's bag that was on the chair until I pointed it out to my technician who proceeded to swipe at it with a towel. It came back within minutes and continued to crawl all over the place. Disgusting. read more

Wanted to get my nails done and when I called this place, they were able to get me an appointment for later that afternoon. Pricing is a lot more reasonable than a lot of the other nail salons in Kona. During the 45 min I was there, it seemed like they had a lot of regular customers which was a good sign. Tia did my nails and she was very efficient and did a really good job. I was trying to find a specific color and she helped me pick it out and even tested it on her own nail which I appreciated. Only downside is the chemicals smell really strong in the salon, so keep that in mind if you are sensitive to smells (I had my mask on which felt like it helped a little). read more

Kona Spa Nails - Gel manicure - day of - Nail Salons Near Me - Kailua Kona, Hawaii

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I went in with a friend expecting not to get my nails done, but I then decided to. I didn't have to make an appointment and I had a lovely lady doing my nails in 15 minutes of me deciding to get my nails done. I asked for French tips and she completely freehanded the design. The price was very reasonable and about what I would pay back home. She was also very gentle with my nails and my nails are amazing quality(the rough skin around my nail beds was my fault and happened after getting my nails done). read more

Kona Spa Nails - Nail Salons Near Me - Kailua Kona, Hawaii

Great service! Used this place coming from mi. Will continue to use them in the future!

Fit my wife in walk in style, awesome customer service and wife was super happy with the final product!

I go every three weeks to get a fill and every six weeks to get a deluxe pedi. I always use the same nail tech and i never have trouble with my nails staying on & my gel polish is still great after 3 weeks and my toes after 6 weeks except for the growth area which is normal. Its always clean in there. I have been going there almost 2 years. I posted 3 of my last nails photos. read more

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Located in a small quiet strip mall, they have ample parking. Hubby and I got a pedicure here on Christmas eve. They were super nice and everything looked clean. Large assortment of colors and services - standard pedicure was $35. I'm not a local so probably won't be back anytime soon - but was happy with the service. And since I had my husband with me, they didn't ask me if i have boyfriend. read more

We had a great experience at the nail salon. We walked n without an appointment and they took us in right away. We left pleased with all the services manicure, pedicure, eyebrows. Ny is friendly, thorough & the very best. Highly recommend. read more

I pretty much only go here when I need my nails done. Vy is great for full sets and design. The salon its self is large, clean, and modern.

Had a lady argue with me about removing my "Gel-X" nails. I told her I just needed to soak off in acetone with foil. She refused and attempted to drill/file them off for 20 minutes. She insulting me saying that in the island they don't do nails that thick and she'd charge me $25 for her time for the removal. Okay. Whatever. Thick!? Look how thick she did my gel manicure! The pinky has a huge lump and ever finger has polish bulging over!! Not to mention my big toe nail was cut slanted. read more

Kona Spa Nails - Big toe nail was cut deep and slanted. - Nail Salons Near Me - Kailua Kona, Hawaii

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so so so happy with my nails, price was pretty reasonable even compared to back home, and super fast! i showed a inspo pic and she copied it almost exactly! i also didn't even make a appointment and they sat me within 10 mins. thank you kona nails!! read more

Kona Spa Nails - acrylic nails - Nail Salons Near Me - Kailua Kona, Hawaii

I don't usually leave a review but the level of laziness got me quite upset. I came in to get gel nails, the girl was watching a show on her phone while doing my nails. Some of the nails are already chipping, and even left nail polish on the skin. The owner of this salon really needs to step it up. Lost me as a client. read more

I love this place! The girls were so sweet and accommodating. Super clean with cute decor and comfortable chairs. Relaxing ambience like you were with your girlfriends just chilling. I got a cute gel mani ballerina (coffin) style. Vy was my girl and she was amazing! So professional and with a keen eye for details. Super cute! Wish they were located on Oahu. read more

Kona Spa Nails - Nail Salons Near Me - Kailua Kona, Hawaii

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I called and made an appointment for 1 o'clock for my husband and me to get a pedicure. Normally I ask for Kim but she wasn't in today. We arrived promptly and we were asked to wait. I've never waited more than 10 minutes but after about 15 they told us to go to the last two chairs. They drew the water and one technician started working on my husband while I sat there for 25 minutes with my feet soaking. Finally, another technician arrived and apologized for the wait and I said do you know why I had to wait there is language barrier so I asked if she was the manager. No, and finally, the manager yelled at me from where she was doing a manicure and when I explained to her that we had an appointment and that it would've been nice if they had told us from the beginning that we would have to wait . I told her that I had given my name over the phone instead of apologizing, continue to argue with me. It would have made more sense to start with me rather than my husband as his feet require more soaking and I had to wait an additional 10 minutes for my polish to dry.I give the manager a D minus the technicians were great and Kim is always very good. read more

I scheduled an appointment and came in to get a gel manicure. I told the tech that it was wrinkled and he suggested that the UV light needed to further dry my nails so a third coat was added before a top coat. I drove 45 minutes home only to find that bubbles were visible under the nails and the paint has lifted. This may also cause fungus to develop as it is not sealed properly. What a waste of time and money. read more

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Got the dip manicure, she had to redo my nails 3 times. There were bubbles everywhere and the dip on my nails was so thick and wide it didn't look natural. My friend was going to get a manicure but changed her mind when she saw my nails. The colors they have doesn't seem to match up or they must have problems visually matching colors. read more

Over a decade as a satisfied customer, truly enjoy their deluxe Pedi with hot stones and leg massage. Typically I visit every six (6) weeks and after a while you get to know the technicians. Love love love the ability to make a reservation; typically do not have to wait, only long enough to select color of nail polish. Their spa chairs are quite nice and the disinfecting process used between customers is quite thorough. I would say that less than satisfied reviews are based upon those who either don't realize the value of tipping for services or they're not from around here and realize how just a bit of kindness such as please and thank you can go when communicating with the staff. I have and will continue to recommend Kona Nails & Spa to friends and family. read more

the staff was great and patient with me, i don't get my nails done often but they were very understanding of that. my nails came out great for graduation! read more

I went in for my very first pedicure ever, I am a landscaper so I've never had time. AVA did my pedicure and it was HEAVEN. She did such an amazing job I decided to get a manicure too. I feel like a million bucks now. i appreciate her so much! I would 100% recommend this relaxing lovely shop. Do yourself a favor and get a mani/pedi here. my feet and hands look so cute read more

While I was in town on the big island of Hawaii...I decided to get a manicure with a asian girl name Van!! She was very unfriendly, unprofessional, rude, and impatient with me and didn't even listen to me what I wanted on my nails...At first she acted like she didn't understand me!! Not true at all...I saw her picking up her phone and talking with no accent while she's doing my nails!! How very rude of her to be talking and socializing while she's working!! I told her that I was growing my nails out and she didn't even give a rats ass if i was or not!! I could tell that she just wanted to get my crappy nails done and kick me out as soon as possible...I had not done my nails in a very long time and I now know that I have not missed anything at all!! She's the most rudest, ugliest, unfriendly, very unprofessional and the most dumbass that I have ever met in my life!!! And she has no customer service skills at all...It was a horrible experience getting my damn manicure with Van the dumbass from hell!! I would never recommend Kona Spa Nails to my family and friends and tourists at all!! and please, for the love of God do not waste your precious time and money on this crappy, greedy and obnoxious salon!!!! I only did this review because I want everyone to know about this crappy Kona Spa Nails in Kailua kona, HI 96740...KMA kona spa nails Hawaii!!:) read more

always come here to get eyebrows done love tia ! she does a great job and is so sweet .

I was told this was a great local shop by two people and my experience was significantly less than stellar. The lady who worked on my Nails's name was Lyly and she was aggressive. She would pull pull and move me roughly...she repeatedly told me to relax and I told her I had a hard time doing that she failed to do the hot towel after I asked her about it and she said oh we will do it. Then I told her my nails were thin because I had taken off my other set and I felt like she turned the Dremel up and it burned me twice on my nail. I did not feel that she wanted to do my nails or she even wanted to deal with me at all. I had been in the hospital for over a month and explained that I needed just a really good pedicure and a full set. I told her that I had an ingrown toenail which she did get out and I did appreciate that but for $183 I am very very disappointed. This is a tourist shop and I understand that it can be long days but you need to treat tourist or people visiting with a good attitude. if she doesn't want to do nails or deal with the public this is probably not the best profession. There were several other technicians in there who were smiling and laughing with their clients. She was just brutal. It's an experience I won't forget on my next trip to the island or when referring customers. #disaapionted read more

I love Tia! She is very thorough and a sweet person!! She always tries to accommodate my busy schedule.