I have had a great experience with My Self Storage Space in Kailua. I rented for over a year. It…read morehas been positive from my initial contact with Erin, who was a superb customer service rep, through the end working with Kanekoa, an absolute helpful gem and with David, who made our move out experience easy breezy, allowing us to use the company truck to transport our items on site to our shipping container that we were allowed to keep on property while we loaded it. Everyone was super helpful and easy to work with. The place is clean, well maintained and feels secure, unlike other facilities I found. I moved from another facility that had so many homeless in it that I did not feel safe. My Self Storage Space Kailua is conveniently located directly across from Costco. It is by far the best storage facility I have found in all of Kona.

Storage places are a "dime a dozen," except a lot more expensive…read more My Self Storage Place is different, though. Why? The "people." Manager, especially. My time there was short, while in transition, but whatever my concern or question was, the manager there in Kona (her name escapes me but I will revise this review when I remember it) was more than glad and able to help. Wonderful human being, she is. Oh, did I mention My Self Storage is different? It's the people.

Nice facility the problem is they has a grumpy old man running the place. I've paid $200 a month to…read morebe treated rudely. Plus the units are smaller than advertised. My unit was supposed to be 10 feet wide yet. My 9 foot surfboard won't even fit inside.

Short-term storage available here! Hopping from island to island and need an air-conditioned space…read moreto store your luggage? Look no further -- you've found it! Kat & Co. serve up quintessential Aloha vibes. Service with a smile annnnnd integrity...which means A LOT when you're trusting someone with your valuables. One of the best deals on-island. Truly.

Absolutely amazing staff!!! Very informative thorough and friendly. The storage units are clean…read moreeasily accessible and very updated. A flat cart is provided for transporting items from your car to the storage unit. I highly recommend Power self storage as a safe place to store your items.

Watch out for management setting up autopay without permission and when you don't even have a…read morerental contract. I stepped in to assist in making one payment. The tenant used my credit card, with my permission, while I was in Tanzania as she was moving out. Management automatically charged my credit card for three subsequent payments.

Xylor was great, he was patient with me as I was anxious about my move. I was able to get…read moreeverything I needed, Dolley, boxes, and mattress bags at a reasonable price. The van was clean and ready to go, they didn't hassle me at all. Worth every penny.

I would never recommend this business until they fire the girl that works at the front desk (Kui)…read moreNever have I experienced someone so exceptionally rude from the moment we walked in like she couldn't be bothered to help us! Every single response that she gave was filled with attitude, a smart ass response she even told us to get our phone fixed. I would never recommend this business until they fire that girl immediately. She needs some serious help with customer service! And it wasn't just us. There were additional customers who walked in and she was rude to everyone who walked in.

Luv this place! Why because I travel a lot and have to store a lot of files for business and other…read morehousehold things that don't fit in my super expensive tiny condo lol- I'm hardly in Hawaii but when I return I always bring back something that I either bought or was given to me and I like to keep my place clutter free so I have it stored till it's needed at this conveniently AC unit! It's not cheap but I can say it's super clean and they maintain it well, had no issues with bugs and that's my biggest concern! I can sit there and go thru files and it's gated safe for me to be there by myself and Will does his checks so it makes me feel like hey someone knows I'm here! No weirdos lurking around - and security cameras everywhere! Will was super helpful so my experience with management is positive!

New facility! William & Gilbert were so knowledgeable and guided me as to what size storage I…read morewould need based on my household goods etc...Offered me a few different options, including promotions. They were very clear on what the terms were, what I will be paying, move out info etc....I am confident my items will be safe and their transparency is what sold me.

Our family has used this company twice now. Reliable, professional, and friendly owner and crew…read more Reasonable rates too.

We moved from Oregon to the Big Island, and Jeannie was so helpful in explaining the steps to get…read morethe shipping POD from Oahu to the Big Island, then they emptied the container and brought our items to our condo. Jeannie and her team were carful in moving our items and thoughtful asking us for input as to where items should go. Moving is stressful but The Aloha Movers made the last step a very positive experience for us. My wife and I highly recommend them for moving needs here on Hawai'i Island

Crew came to the house on time. Moved everything efficiently. They were done in less than half the…read moretime of the estimate. The two guys worked well together. No damage to personal property. For a local move, you really can't beat Royal Hawaiian Movers.

After considering four different Kona-area moving concerns, we hired the company only on approx…read more April 24, with an expected move on April 29th. It entailed the contents of a two-story, 3-br townhome with some heavy, bulky upper and lower lanai stuff (all the large items - we would handle all the kitchen, bathroom, and pantry items) going to a smaller house Regina and staff worked with us, and when the 29th became problematic for us, they were able to shift the move date to May 1st, which helped us tremendously. The three young but surprisingly strong movers - Jason and two polite chaps - showed up on time (8:30 am) and, after an orienting walk-through, they went to work in a very expeditious manner. They were able to fit everything into the truck for one trip about 2.5 miles to the other house. They positioned the 3 disassembled bedsets, two couch sectionals, three roller racks of tubs, a large, very heavy dining room table, four other smaller tables and many other items in short order where we wanted them, and the move was concluded in 4.25 hours - well under the estimated time on the contract and for less than the quotes from the other movers that were available. We were very impressed by how hard and consistently they worked and their professional, engaging, and positive demeanors, given the exertion required. We will surely seek out Royal Hawaiian for any future moves on the Big Island.

I have not used this place for storage but I have used this place for a few years for my mailbox…read more Awful hours. And now they have shortened then even more and never open on weekends. Even when they are supposed to be open they aren't half the time. Definitely don't recommend unless u never need mail in a timely manor.

Difficult hours, poor service, upon closing my account today they even gave me someone else's…read morepackage. Very bad experience....

A++++ service! From the planning stages, coordinating with Robert to the actual move of our…read morehousehold items from shipping container to storage was excellent! They took care of everything, leaving us with less stress of moving from the mainland to HI. Robert and Lisa were easy to work with, very responsive and professional. Their rates were very reasonable and the movers moved fast! I definitely recommend them and will use them in the future. Thanks Town & Country Moving & Storage!

We used Town and Country for our container pull from Hilo Port to Keaau. Container pull was…read morecontracted by Conen. The Conen driver was very courteous and helpful when dropping the container. He arrived promptly. TC movers were Jacob, Beano, and Delson. Courteous and professional movers who got things done fast. They had a ramp for the container and dollies. Lisa and Robert handled the behind the scenes. Everything for our experience was smooth as can be and kind on the pockets given the Corona virus situation. Glad they were around. We would recommend them and hope they bring you the same positive experience. Aloha.