I have had a great experience with My Self Storage Space in Kailua. I rented for over a year. It…read morehas been positive from my initial contact with Erin, who was a superb customer service rep, through the end working with Kanekoa, an absolute helpful gem and with David, who made our move out experience easy breezy, allowing us to use the company truck to transport our items on site to our shipping container that we were allowed to keep on property while we loaded it. Everyone was super helpful and easy to work with. The place is clean, well maintained and feels secure, unlike other facilities I found. I moved from another facility that had so many homeless in it that I did not feel safe. My Self Storage Space Kailua is conveniently located directly across from Costco. It is by far the best storage facility I have found in all of Kona.

Storage places are a "dime a dozen," except a lot more expensive…read more My Self Storage Place is different, though. Why? The "people." Manager, especially. My time there was short, while in transition, but whatever my concern or question was, the manager there in Kona (her name escapes me but I will revise this review when I remember it) was more than glad and able to help. Wonderful human being, she is. Oh, did I mention My Self Storage is different? It's the people.

The employees allowed vandalism and major damage to my unit. Thousands of dollars. They have…read moreignored all requests for video coverage. They proved negligence in not providing security while removing the door and lock. This company is from California and does not carry any values that represent our community in Kona. This company does not care and will not take appropriate steps to rectify what they supervised. When I denied insurance, I did not sign up for this company removing my door. What this company did to me was an extreme violation of my life damaging my belongings and everything I own. Their response on the BBB was complete mainland aggression and their corporate office running from the problem. The employee on duty the night of the vandalism tried to make excuses that everyone should know Extra Space Storage in Kona has rats and I must be from New York if I don't know that. But the issue at hand is that employees threw over thousands of dollars of boxes onto leather couches and new washer and dryer. I am a teacher in the community and thanks to this business my items are damaged which took me many years of my career to save for. This company has put me in tears and I dearly regret ever doing business here. This is some of the poorest business practice I have ever experienced from a large company.

We have been renting a storage unit for awhile now, and we have nothing but good things to say…read moreabout Gary and how he runs the place. He is friendly and helpful the first day. Hours are dead on the gate works great and the place and security is A+ Thank you again for the Extra Space The Browns

Xylor was great, he was patient with me as I was anxious about my move. I was able to get…read moreeverything I needed, Dolley, boxes, and mattress bags at a reasonable price. The van was clean and ready to go, they didn't hassle me at all. Worth every penny.

I would never recommend this business until they fire the girl that works at the front desk (Kui)…read moreNever have I experienced someone so exceptionally rude from the moment we walked in like she couldn't be bothered to help us! Every single response that she gave was filled with attitude, a smart ass response she even told us to get our phone fixed. I would never recommend this business until they fire that girl immediately. She needs some serious help with customer service! And it wasn't just us. There were additional customers who walked in and she was rude to everyone who walked in.

Ive been storing my things here for almost 5 years and I feel confident my things are safe and…read moresecure. I appreciate the business!

Kailua storage kings are kind, friendly and professional! They are helpful and very trust worthy…read more The units are safe, affordable and located conviently across from costco. I had a very positive experience with them and highly recommend them.

Do not recommend. They refused to let me pack my own items, so I had to pay them extra to pack…read more They threw things together in large boxes, damaging fragile items. Boxes mislabeled. Furniture damaged. They claim the movers on the receiving end unpacked (they did not). They were happy to take my money with reassurances they would take great care, and once I contacted them about the problems, they did not respond in a timely manner. Still trying to resolve this issue, as they do not follow up. They asked for photos to prove that the movers on the other end did not unpack because "they are getting 2 sides to the story". Why would I contact them about that if there was no problem? I have better things to do with my time than deal with their stonewalling. Very unprofessional company. Do your own packing and hire someone else to ship it.

In the dynamic world of shipping and logistics, finding a partner you can rely on is paramount…read more Look no further than Kona Transportation Services Hilo for a transport service that not only meets expectations but exceeds them in every aspect. From the moment I engaged with Kona Transportation Services Hilo, I was impressed by Jessica's professionalism and dedication to providing top-notch service. Their team exemplifies efficiency, reliability, and a genuine commitment to customer satisfaction. Arron the driver stepped into an intense situation when my crates did not fit into the storage facility. Two facilities and three units later....and with me almost in tears, at the third facility Arron the driver resolved the issue. He and his teammates miraculously made things work by navigating and squeezing a large crate through a tight turn and into the storage unit. Kona Transportation Services Hilo customer service is second to none. Their team is always available to answer questions, provide updates, and offer solutions to any challenges that may arise during the shipping process. Overall, my experience with Kona Transportation Services Hilo has been nothing short of outstanding. If you're looking for a shipping partner you can trust, look no further than Kona Transportation Services Hilo. They truly set the standard for shipping excellence. MAHALO NUI LOA!!! Giuseppi "jo" King

Crew came to the house on time. Moved everything efficiently. They were done in less than half the…read moretime of the estimate. The two guys worked well together. No damage to personal property. For a local move, you really can't beat Royal Hawaiian Movers.

After considering four different Kona-area moving concerns, we hired the company only on approx…read more April 24, with an expected move on April 29th. It entailed the contents of a two-story, 3-br townhome with some heavy, bulky upper and lower lanai stuff (all the large items - we would handle all the kitchen, bathroom, and pantry items) going to a smaller house Regina and staff worked with us, and when the 29th became problematic for us, they were able to shift the move date to May 1st, which helped us tremendously. The three young but surprisingly strong movers - Jason and two polite chaps - showed up on time (8:30 am) and, after an orienting walk-through, they went to work in a very expeditious manner. They were able to fit everything into the truck for one trip about 2.5 miles to the other house. They positioned the 3 disassembled bedsets, two couch sectionals, three roller racks of tubs, a large, very heavy dining room table, four other smaller tables and many other items in short order where we wanted them, and the move was concluded in 4.25 hours - well under the estimated time on the contract and for less than the quotes from the other movers that were available. We were very impressed by how hard and consistently they worked and their professional, engaging, and positive demeanors, given the exertion required. We will surely seek out Royal Hawaiian for any future moves on the Big Island.

Moving to Hawaii is a huge undertaking, having the right partner in shipping your possessions and…read morecar. Kona Container Guy is that Partner, we could never have done the move without their help and guidance. The care taken by the wrapping/packing crew was incredible and beyond my expectations. I highly recommend Kona Container Guy for your move, best of the best!!! Bobbie Mohler

This is an amazing company I had them ship my household goods from Irvine Ca to Waikoloa . They…read morewere the best I was heated inform during the whole process. I packed & label 17 boxes, a 9 piece dinette set. The movers showed up at the appointed time. Loaded my boxes form my 3 fl apt& built a shipping container that was truly stout for my belongings. Everrfging including my vehicle was shipped to Honolulu . It arrived in 7 days and then since it was the 4th of July holiday I had to wait for everything to be shipped to the Big island. That was expected because of the 3 day weekend. When they were delivered to my house everything was in perfect condition, not a scratch , sent or anything. My car was delivered and other than it being dusty which was expected nothing was was wrong. No salt water damage, no dents, scratches no nothing. I'm a retired fire department captain and I'm really particular. And Kona The Container Guy is the best. There's no doubt about it.

I made a project through yelp in regards to wanting a couch gone. It had sent my request to a…read morehandful of companies, however Junk Authority Hawaii was something i was able to afford and their communication during the process was great! When Mark and Steven arrived, we informed them we couldn't fit the couch through the two doors (entrance door to complex and entrance door to our unit) because it was so close. We let them know we brought it in through the window. They first wanted to try fitting the couch through the two doors and let me tell you! They managed to get that couch out both doors like a piece of cake! (That's why they do what they do ) They were so quick, I personally couldn't believe what just happened, because I really thought the couch wasn't going to fit out those doors. To sum everything up, I HIGHLY recommend Junk Authority Hawaii for any furniture removal needs!! Thank you guys

I highly recommend Junk Authority Amanda is amazing…read more Very professional and kept me updated on time of pickup The two gentlemen that came was Very friendly and quick Thank you Junk Authority you will be the one I call when needed