I can't say enough good things about this restaurant, Jason the owner, and the entire staff. When…read moreour family was planning my nephew's celebration of life, they were kind enough to close the restaurant so we could gather privately, and it meant so much to all of us. This was my nephew's favorite spot, so it felt especially meaningful to be able to honor him there. As a Korean family, sharing Korean BBQ and hot pot together felt very fitting. The food was delicious --fresh, high-quality meats and vegetables, rich and flavorful hot pot broths, and a great selection of soju. The sauce station was also a highlight and really elevated the meal. Everything tasted authentic and thoughtfully prepared. They even offered chicken nuggets and fries for the kids, which is such a considerate touch. So many of our guests commented on how much they enjoyed the food. What we will remember most, though, is the compassion and kindness shown by Jason and the staff. They created a warm, welcoming space during an incredibly difficult time and made it easier for our family to come together, share memories, and celebrate my nephew! We are truly grateful for everything they did and would highly recommend this restaurant--not only for the excellent food, but especially for the people and the care they show their guests.

To each their own, but this place was not for me…read more We came with a large party after a graduation, and unfortunately, it was a huge disappointment. This was my first time trying this style of dining where you cook the meat at your table, so I was really excited going in. Unfortunately, the food was not good at all. Several of the meats we were served did not seem fresh, and the overall quality was very disappointing. Instead of enjoying the experience, I found it unappetizing and honestly couldn't wait to leave. I know everyone has different tastes, but based on my experience, I would not return or recommend it. I was expecting a fun and memorable meal after such a special occasion, but it ended up being one of the worst dining experiences I've had.

My wife and I have been going here since they opened. Probably a couple dozen times dining in at…read morethis place. Chicken was always moist, crispy, flavorful. Usually get a couple of orders of wings and an order of the kimchi fried rice. Always good food, decent service. Our most recent visit was horrible. We had a gap between this most recent visit, and our previous visit, probably close to six months (I'm guessing October of 2025 was our previous visit). We went in not that long ago, within the last month or so. Dine in. I am pretty sure the business has new owners, at least the kitchen and wait staff were all different from our previous visits. We were the only people sitting in the restaurant. Other than a handful of Doordash orders, not a lot going on here. Service staff basically ignored us. Too busy looking at their phone. Chicken was dry, chewy. Kimchi fried rice was dry (how do you even pull that off??). After we were finished eating (ate maybe a 1/4 of the food) we sat there for like 25 minutes staring at our plates with the wait staff sitting on a table like maybe 15-20 feet away from us staring at their phone. I had to get up and walk over to ask for the check. So, in summary, food was bad, service was worse and to be honest, food was way over priced. We're never coming back to this place. Unfortunate too, used to be good and there are not a ton of options for Korean fried chicken in the Lowell area. You're better off at Bon Chon (well, unless they took a nose dive since our last visit too...).

Flavorful, super crispy, delicious Fried Chicken!! My favorite is their soy garlic wings. Their…read morewings are MUCH bigger than another popular chain that will not be mentioned. Their chicken stays crispy for so long. Great for parties! Another thing I love ordering is their rose tteokbokki. That sauce is so addictive!! Workers are always really nice

Looking for a spot to try on my last night in Lowell, MA. Bonchon definitely worth the visit…read more Ordered the Seoul Sampler and the potstickers (pork) are great. Loaded fries are a banger! Fried chicken ok. Would like a little more seasoning. Street corn decent. Will revisit next time I'm up here.

My wife and I have eaten here before, it's been fine. But it had been maybe a year or so since we…read morehad last gone in. After our most recent visit a week or so ago, we won't be returning. For what you get, the prices are ridiculous. The fried chicken was dry and chewy, and the sauce had little flavor. The Japchae was also pretty flavorless as was the Korean street corn. Quality of the food was mediocre as well. The server was pleasant, but speed of service was mediocre too. Honestly, for what these people charge, just not worth it. I get that costs have gone up for things, but it makes one think hard about each time you eat out, you want it to be worth the cost and be good food and a good experience. This place just isn't doing that. Seems to be a trend with a lot of restaurants lately. Doubtful we will ever return to this location.

Staff has always been very friendly to me. I am not a fan of the steak or noodles but the rangoons,…read morechicken and steamed veggies are great. I have probably ordered 20+ times and the chicken has always been cooked perfectly. I do feel like the orders come with a lot of rice for the chicken and vegetable portion.

The wife and I tried this place for the first time today she got spicy chicken bowl with fried rice…read moreand vegetables and I got the teriyaki chicken with noodles and a side of crab rangoon. She loved the flavor of the spicy chicken and it was tender and didnt red anything added except the teriyaki sauce. I loved the teriyaki chicken which came in nice sized chunks that fell apart in your mouth and had a great grilled flavor. The crab rangoon filling thou skimpy was very flavorful. We think the filling comes out in the frying process of they could find a way to keep all filling in the rangoon id gi e it 5 stars

We were looking for an ayce hotpot spot in Lowell after a conference and was recommended this place…read moreby a local. We came in between lunch and dinner hours, but chose dinner because it just has more options for $39.99. By more, I mean we can order three kinds of seafood (shrimp, mussels, and calamari) and 2 more cuts of beef. They didn't have much variety on the tablet, but they did have fishballs/quail eggs/veggies/noodles at the self serve bar. Honestly it was pretty pricey for the selection, as well as the time limit they put on us despite the restaurant being pretty empty. I feel it's common for ayce places to have a time limit on eating, but there was a time limit on ordering here too. However, the moment we tasted the broth, that was worth it. I've never had such good tom yum broth at a hotpot place! It definitely elevated the rest of the experience. They also put care into making things look nice, so that's a plus. Our server were pretty clear with time limit and all that, so it wasn't a surprise. Everyone was really nice as well! Overall, a positive experience. My meal was paid for, but if I had to personally pay for this, I don't think I would come for dinner.

We've been to this restaurant several times, and while the food has always been just okay for the…read moreprice ($29.99 for all-you-can-eat hotpot), this most recent visit was a new low. First, the selection at the self-serve bar has become very limited compared to before. They still have a 90-minute dining limit, which is standard, but they've now added a hidden rule that we had never been told about: you can only place orders during the first 60 minutes of the meal. What makes this worse is how they apply it. More than half of our party arrived a bit later, and the first few people who arrived were told to go ahead and start by choosing the soup bases. What they did not tell us was that this action would start the 60-minute countdown, even though not everyone had arrived and no actual eating had begun. By the time everyone was there and ready to order, most of that hour had already passed--without any warning from staff. On top of that, the portions they bring out are extremely small, and the serving speed is painfully slow. We would finish what little they brought each round and end up just sitting and waiting for the next one, which made the 60-minute ordering window feel even more restrictive and unfair. When we asked about this unclear policy, we were told to wait for the manager--who took nearly 20 minutes to come over. And when she finally arrived, she spoke to us with a condescending attitude and essentially said, "What more can you expect for $29.99?" The contempt in her tone was shocking. I'm not sure how other customers feel, but we're done with this place. We won't be coming back and we DO NOT recommend it to anyone. No restaurant should treat customers with that level of disrespect.

The best rotisserie beef rib I had in Massachusetts, juicy, tasty and tender, it's unbelievable…read morethat it comes from a gas burner instead of coal, like it's typically done in Brazil.

Food is not bad. I always go there But I don't think I'm going there anymore. This is a probably…read morethe 6 time I confronted them about overcharging. They either charge $3 extra per pound or they charge you for an extra half pound or they just add a tip without telling you so if you do go there just be careful. Keep an eye and have your calculator out.

Always friendly service. Great hot dog, chili cheese is a must. Where else can you watch private…read moreplanes landing while eating a hot dog. Would love it if they had fries, but a $1 bag of chips is a great buy.

This hotdog is off the charts. The hotdog bun alone is worth a 5 star review. This place having a…read more3.6 on Yelp says a lot about how wrong Yelp can be. There's homemade ice cream here, and the bread pudding is top 5 I've ever had. And it's run by a little old lady with a full time job on the side! Wild! I'll be back. So glad I just happened to see the sign and hit the brakes in time.

Victoria was such a nice host and she greeted us so kind and took us to the table quickly .read more

My lady and I absolutely love KPOT. We've been to many of their other locations around the country,…read morebut are very happy we finally have one in Mass. Methuen is a troop for us but well worth the drive. Supposedly another location is opening in Malden too? Location has ample free parking in the shopping plaza. Clean area, clean restaurant. The staff looks like they have things held together well. The hot bar was always stocked and continually cleaned, hoping this standard is kept as time goes on. Their AYCE menu, we typically just go for KBBQ so i will only speak on that but if you like Hotpot, it's additional $5 per person to do the combo of KBBQ + Hotpot. Staff was nice, checked in on us regularly and the manager also stopped by to say Hi. I like that their pricing is competitive, and INCLUSIVE of short ribs. I really dislike the other places that require you to bump up to a premium tier for maybe one item you really wanted. other restuarants continually (bigger chains) increased their pricing 100% since Covid, yet service and quality has dwindled. KPot no matter which location we've been to has been good for us! Will def be back when we got the room for super big backin'