I had this company's "service" in two separate homes. The first was a rental, so no choice, but…read morepeople told me he had the lowest prices, and it was years later, so I went with him again in spite of my having experienced him as being rude in the first home. He is not only rude, he is less than honest in his dealing with people. He moved the tank to in front of the gate to my backyard, so I couldn't even use it, and when I told him not to put gas in it because I wanted it moved, he took the tank away. He gave me a snotty little face and wave as he left. Then his wife called me and told me I had $900 on account with them. I told her he took the tank, but he brought it back and put it in the same place, so I told him to move it or not put gas in it. I never got my $900 worth of gas. At first when I called about it, they said, "No, it was only $300 (something)." But that changed to nothing by the next time I called. He is rude and dishonest.

This past spring my husband and I opened our summer cottage and to our dismay we had no gas. Upon…read morecalling Columbia Gas we were greeted in a friendly and concerned manner. The receptionist took our information and within minutes returned our call stating that a delivery truck was heading our way. Just luck that a truck was in our vicinity, or good customer service? It's nice to know that unscheduled emergencies can be handled courteously and expeditiously. Oh, and the price, we found out later was competitive! Thanks, Columbia Gas!

I have been a customer of Bradway Plumbing for 5 years. They installed a hot water heater for us,…read moreand have completed multiple plumbing jobs such as toilet installations, sink faucets, UV light systems, and more. This morning I called requesting help with our aging mini-split a/c system and was told they would no longer provide service to us as a result of an incident that occurred last Fall when driving past the owner's house. The workers they hired were installing electrical conduit and a box truck in front of us stopped before starting again. My wife and I, with our two dogs in the car, began to proceed. I assumed it was safe to proceed. The truck suddenly stopped and the reverse lights came on, so I blew my horn, knowing they could not see us behind them. Suddenly, the two workers startied screaming at me, cursing and calling me names and verbally abusing me for proceeding. My wife and I were very shaken up by this and called the local police to report this violent behavior. I am extremely upset as well as disappointed that this company would turn their back on me as a customer. The only reason I am giving them two stars is that we have always been satisfied with their work. Knowing that this is how they operate, I would never even want to use them again. They actually should get 0 stars for treating a customer in such a way. EDIT: to be clear, I never said the workers who verbally abused us were employees of Bradway Plumbing. But it is Bradway Plumbing who we just discovered will no longer do work for us. There is no misplaced blame, other than Robert now trying to blame me. I guess he thinks we should just accept being verbally assaulted and cursed at by the people he hired to work on his house? Maybe he should have spoken to the people he hired about the incident. Anyway, I am now fully aware of the type of business owner Robert Bradway is and will happily move on.

Was recommended to this company by a very trusted (5 star) contractor to address an emergency…read moresituation on a weekend day. Their response was almost immediate with technicians to address both a plumbing and heating emergency; a furnace failure which had resulted in a frozen pipe to burst causing catastrophic damage to our entire home. Within hours Mike had found and repaired the broken pipes and faucet and Josh had the Peerless furnace up and running allowing the Servpro team to start their remediation work. Thank you all on the Robert Bradway team for your excellent service!

I contacted Dells' to schedule a minor repair for a leaky sink faucet. They said the soonest…read moreappointment was over six weeks later. When I said I would like to make the appointment, I was told I needed to leave a $200 deposit before any appointment could be scheduled. I asked about their refund policy and was told there would be a $45 cancellation fee, even if I canceled the following day. I've never heard of any similar kind of a policy. I made a appointment with a different plumber.

If you have an emergency...don't bother. No help available. Month or more to wait when you really…read moreneed help now.

Review was for a very slow draining kitchen sink repair. Contacted them via the Yelp app. Received…read morereply right away. They were able to come the next day. They called to prep me that they were coming the day of. Then they pinged me when the technician was close. I like that level of communication. Fixed the problem in 30 minutes. Decent price for a plumbing house call. I'd use them again.

Called Dempster and Bill came over too look at my pressure tank because I wanted a larger one put…read morein he charged me 175 dollars service charge and if I hire him it would be included in the price then he noticed a leaking hot water tank so I asked him for an estimate he said he'll get back to me but i told his office that I wanted a certain brand hot water tank and a different size plus a larger pressure tank . A Week past never heard back then I called and went back and forth with the office about the tanks the bill said that I should pick up the tanks and he'll put them in . So he got his 175 dollars service charge and did nothing but looked never heard back A bad way to run a business so I had to hire another plumbing company which was very helpful and professional with no service charge and did a great job and gave them more work to do too Dempster gets a 1 star for being unprofessional and taking my money for nothing

I had an excellent experience with TARS HVAC. From start to finish, their team was professional,…read moreknowledgeable, and extremely responsive. They took the time to clearly explain the work that needed to be done and made sure everything was completed to a very high standard. The technicians arrived on time, worked efficiently, and left the area clean once the job was finished. It's clear they take pride in their work and care about customer satisfaction. The quality of the installation and attention to detail really stood out. If you're looking for a reliable HVAC company that delivers great service and quality workmanship, I highly recommend TARS HVAC.

Extremely professional, super knowledgable. Happy to take the time to give me a good bit of…read morefree/DIY advice - invaluable as a new homeowner!

We purchased a home this summer, and as part of the closing process, the seller had a new hot water…read moreheater installed through this company. We received the receipt and installation details at closing, including this company's information. Since moving in, we've experienced ongoing issues with the hot water supply. I am currently 8 months pregnant and unable to take a full hot shower, and my children often end up needing to take cold baths afterward. When I reached out to the company for help, they refused to come out to assess the situation unless I agreed in advance to a $300 service fee. The company is upfront blaming that the hot water heater is simply "undersized for our household needs" instead of checking on it. I've previously owned a home with a similarly sized water tank and never ran out of hot water at all, but regardless, I believe a company should stand by its work--especially when the installation is recent and the unit is still under warranty. At minimum, a basic service check should be offered without demanding a substantial fee upfront or placing the responsibility on the homeowner. The individual I spoke with on two separate occasions was dismissive and unprofessional, and did not take accountability for the situation. The interactions left me feeling uncomfortable and even intimidated to write a review, but I feel it's important to share my experience so others can make an informed decision and find a company that stands behind its work and treats customers with respect.

Cliff Tienken Plumbing. We just built a house and Cliff…read morewas our plumbing contractor. We did plumbing, radiant heating and Mitsubishi Mini-Splits for cooling. They did a great job and I was totally happy with everything. Cliff and the crew-Dan, Mark and Jeremy-were fast and efficient. It was a big project, as far as any residential house is big. Issues, and there will inevitably be tweaks in a big project, were dealt with immediately. These folks hit it all, from service to price to follow-up. I absolutely recommend them!!

I needed a plumber ASAP and a friend recommended Cliff. He called me right away and went and…read morechecked the problem within hours of my call. The issue was fixed the next day and price was reasonable. Thank you,

Watts delivered quickly, and it's a no long drawn out process like these other companies. Thank you…read moreso much for getting here quickly in this time of need! Thank you so much!! I actually am NOT stressed out, local businesses totally beat these big corporations that don't care about you, just $$$$! Happy Holidays!

We have a vacation home in Catskill and drive up from Miami every summer. We have been married for…read more13 years and Watts Plumbing has been there for us since then to turn water on and off, fill kerosene and all other needs they service. Truly a well run, family owned, honest company. Would not go AnY where else. Thank you Watts and Jason for your honesty and great work.