Came by my house when I was in jam because heater was emitting strange smell and heat wasn't…read moreflowing in second bedroom. They came for 5 mins and said they fixed both problems. He just came took the filter ( and didn't put new one in mind you, that's ok tho bc it was last min maybe they didn't have filters). They said problem was fixed. It sure wasn't. Bedroom is still cold and strange smell coming from the heater. What a fraud of company. Just out to take your money.

My plumber from Glenford plumbing joined Roberto Plumbing, but I've never been more frustrated…read moretrying to reach a business. Two voice messages and one email and still no response. I'm moving on.

I had a New Electric Hot Water heater installed today. Dani and Justin were consummate…read moreprofessionals. When you call Empire plumbing you get a live person. You are told a time and date for an estimate. They stay in touch by text if there are changes. On the day they are to arrive they remind you of the appointment. They are clean and neat in their work and willing to answer all your questions. I cannot say enough good things about this company and their Technicians.

Has empire plumbing come out to install a kitchen faucet. They quoted me a "task based price" of…read more$462 in labor for what I expected was less than an hours work. They then tried to charge me a $100 "Diagnostic Fee" I subsequently contracted the work with Final Look Contracting. They did the work in 25 minutes and charged me $199. I had wanted to use a hometown company but their price was awful. Avoid them if you can.

After 25 years, multiple national water treatment companies and literally thousands of dollars…read moreaddressing our well water problems, we called Claverack pump. They were professional and very knowledgeable during the initial visit to evaluate our problems and existing various tanks, pumps, softeners, etc. I also called a competitor as good practice for comparison quote. Claverack followed up with a quote that was not only less expensive but also much more complete with product data, water analysis and pricing with the scope of work to be provided. I immediately signed up and took the day off to be at the house when they arrived. Bob and Adam were great to work with as they removed all old equipment (5 tanks, chlorinator and softener) and replaced with 1 air injection unit to remove the sulphur. We learned from their water analysis that the other units were not required for our water although being sold those products previously - requiring chlorine and salt on a regular basis. Removing all the old equipment regaining valuable space in our boiler room and eliminated the need to lug bags of salt and chlorine buckets - not to mention saving this ongoing cost. After putting the units into service, the guys walked us through the program and explained with the air system we have little or no maintenance. I noted that I would call them for a yearly inspection although we were shown the unit will notify us of that when due, Our water is finally what is should have been all along - no sulphur, spurting faucets, and constant need for chemicals and salt. We could not be happier with the transformation - our only regret is that we didn't "shop locally" sooner. If you have similar well water problems, or any related issues, we HIGHLY recommend Claverack Pump for your treatment. Thank you to all that helped us clean up our well water.

They were prompt. They were efficient. They were very polite and courteous job was true to their…read moreestimate. I called with a problem with our well they were at the house within an hour. Job was completed that night.

I contacted Dells' to schedule a minor repair for a leaky sink faucet. They said the soonest…read moreappointment was over six weeks later. When I said I would like to make the appointment, I was told I needed to leave a $200 deposit before any appointment could be scheduled. I asked about their refund policy and was told there would be a $45 cancellation fee, even if I canceled the following day. I've never heard of any similar kind of a policy. I made a appointment with a different plumber.

If you have an emergency...don't bother. No help available. Month or more to wait when you really…read moreneed help now.

Chris was very responsive, answered the phone, didn't have to speak to a machine and hope for a…read morecall back. He was also able to make time for us later in the day. Had to pull a well pump, he located the problem, it was a wire that was worn. He was able to fix that wire, notice other problem in the prior installation, address them as wells. The entire job was done that night, working until 8:30 PM. He was very easy to speak with, was able to clearly explain and show me the problems and worked hard until the job was done right. The price was high but better then I would have been charged by others. He was honest. I would recommend Chris and Twin Country Plumbing and Heating to anyone with a plumbing problem. Thanks Chris

A toilet was ghost-flushing. I bought and installed a new flapper and it didn't make a difference…read more The tech came and informed me I had installed it upside down, Duh...... So he reinstalled it properly and waited awhile to see if it flushed on its own. He then called in to home base and was told to charge me $245. I could tell he was embarrassed. So he knocked off $5. This is not a company I would call again.

Cliff Tienken Plumbing. We just built a house and Cliff…read morewas our plumbing contractor. We did plumbing, radiant heating and Mitsubishi Mini-Splits for cooling. They did a great job and I was totally happy with everything. Cliff and the crew-Dan, Mark and Jeremy-were fast and efficient. It was a big project, as far as any residential house is big. Issues, and there will inevitably be tweaks in a big project, were dealt with immediately. These folks hit it all, from service to price to follow-up. I absolutely recommend them!!

I needed a plumber ASAP and a friend recommended Cliff. He called me right away and went and…read morechecked the problem within hours of my call. The issue was fixed the next day and price was reasonable. Thank you,

I have been a customer of Bradway Plumbing for 5 years. They installed a hot water heater for us,…read moreand have completed multiple plumbing jobs such as toilet installations, sink faucets, UV light systems, and more. This morning I called requesting help with our aging mini-split a/c system and was told they would no longer provide service to us as a result of an incident that occurred last Fall when driving past the owner's house. The workers they hired were installing electrical conduit and a box truck in front of us stopped before starting again. My wife and I, with our two dogs in the car, began to proceed. I assumed it was safe to proceed. The truck suddenly stopped and the reverse lights came on, so I blew my horn, knowing they could not see us behind them. Suddenly, the two workers startied screaming at me, cursing and calling me names and verbally abusing me for proceeding. My wife and I were very shaken up by this and called the local police to report this violent behavior. I am extremely upset as well as disappointed that this company would turn their back on me as a customer. The only reason I am giving them two stars is that we have always been satisfied with their work. Knowing that this is how they operate, I would never even want to use them again. They actually should get 0 stars for treating a customer in such a way. EDIT: to be clear, I never said the workers who verbally abused us were employees of Bradway Plumbing. But it is Bradway Plumbing who we just discovered will no longer do work for us. There is no misplaced blame, other than Robert now trying to blame me. I guess he thinks we should just accept being verbally assaulted and cursed at by the people he hired to work on his house? Maybe he should have spoken to the people he hired about the incident. Anyway, I am now fully aware of the type of business owner Robert Bradway is and will happily move on.

Was recommended to this company by a very trusted (5 star) contractor to address an emergency…read moresituation on a weekend day. Their response was almost immediate with technicians to address both a plumbing and heating emergency; a furnace failure which had resulted in a frozen pipe to burst causing catastrophic damage to our entire home. Within hours Mike had found and repaired the broken pipes and faucet and Josh had the Peerless furnace up and running allowing the Servpro team to start their remediation work. Thank you all on the Robert Bradway team for your excellent service!

Dan of Premier Plumbing replaced my old hot water heater with a tankless heater. Outstanding…read moreservice and Dan was very friendly. Cost was significantly cheaper than Roland Downs quote. Highly recommend Premier Plumbing Services

I needed a bathtub drain replaced and also asked Dan for a quote on replacing my kitchen drain…read moreline. The quote he gave me was totally within my budget and at the last minute when I added a fix to my sump pump/ washer line, he had all three projects done in one afternoon and the quality is amazing! I am so happy I found Dan and recommend him to you and to all of my friends!