Please don't use Doc's Plumbing! We had a pinhole leak in a…read morepipe that wasn't discovered until it had drilled a hole behind our drywall and started puddling on our wood floors. I tried to patch it with some putty, but it was still leaking and just a couple of days before guests were to arrive. I saw all the 5 star reviews for Doc's, so I thought I'd try him too. He had just come back from vacation and must have had a ton of requests waiting for him, but like others have said, he got back to me, let me know how busy he was, and when he saw a break in the action, was able to come over and deal with the leak. We had a cobweb of copper piping in a very tight space to work in - it took me a while to just find the leak. When Ted was done, all that nasty old copper piping (the section he took out must have had 10 couplings in it), was gone and just one nice, new Pex piping was all that was needed. My jaw almost dropped to see how clean and efficient the work was. So yeah, please don't hire Doc's Plumbing! After all the dismal experiences with other plumbers, we want him all to ourselves! PS: his mini school bus is a really cool shop on wheels!

Ted showed up in his school bus office. He was on time, and thoroughly prepared. He had to purchase…read morea replacement toilet from another site, but returned within 30 minutes, and finished the job within two hours. His crew was extremely friendly and helpful, and Ted's work and attention to detail was impeccable. He even replaced a valve for free, and provided additional advice for winter plumbing issues. Highly recommended.

Kool temp does not honor there work or products. They sold me a $7000 central air unit that was…read moreleaking refrigerant and are trying to make me pay $500 to fix it. I was told I had a 1 year warranty. To the owner Mike I will never pay for this!

Price gouging!!! First, these people quoted $150 to replace a valve in my furnace. That became $700…read moreplus tax. Then then they decide they were wrong and now want $2,000. Just to replace a valve! Ridiculous!!!!

We had a pretty bad leak under our kitchen sink and into the basement pipes...with a 5 gallon…read morebucket we were emptying every couple of days. I had tried to reach other plumbers in the area, but my calls/messages hadn't been returned. John, on the other hand, called back literally within 2 minutes and was at my house the next day at lunchtime. Friendly, knowledgeable, professional, takes the time to answer questions and give a heads-up about possible issues that can happen. We have more work to be done, and I'm relieved we've found someone close, reliable, and skilled. Highly recommended.

I had a pipe leaking in my crawlspace and after talking on the phone to John telling him exactly…read morewhat the problem was and how it was in my crawl space, he said he could come out within the hour. He was able to fix the pipe and stop the water but when it came time to pay he added on a $150 "inconvenience fee" because he had to go into my crawl space. There was no mention of this ahead of time on the phone or when he got here. As a fellow small business owner this is just bad business. Had I known about the fee, I would have used someone else. I feel like I got ripped off and taken advantage of and won't be using him again. I've also already told numerous friends in the area and they won't be using him either.

I posted another review about Josh's fantastic service for my boiler several months ago. When my…read moremini-splits stopped blowing cold air, I knew Josh would be the one to call. He fit me into his packed schedule (of course the units picked the first hot spell of the season to act up), diagnosed a refrigerant leak, and set about fixing it. If you're not familiar with mini-split systems, the difference between them and central air is that where central air cools air at the condenser unit then circulates it through your house, mini-splits circulate refrigerant, cooling the air at various "head units" throughout the house. The advantage is that mini-splits are easier and faster to retrofit into old buildings. The disadvantage is that there are many more places for a refrigerant leak to hide. Josh filled the system with UV dye and came back late in the evening to check for leaks. He found a couple of egregiously loose fittings---a sure sign of shoddy installation by the other company that had installed the system. At this point, he suspected there were probably loose fittings elsewhere. He's keenly aware of how expensive refrigerant is, and how bad it is for the environment when it leaks. With that in mind, along with the fact that the heat spell had broken, he suggested we hold off on refilling the system until he could come back and do a full system walkthrough. When he came back, he pressurized the system to its max with Nitrogen, so he could check for leaks without wasting refrigerant. It just so happened to be the hottest day of the year (so far), but that just made him more determined to get the system running for us. He worked thoroughly but quickly and got our system running better than I think it ever has. I'm profoundly grateful for his hard work and dedication. I cannot recommend him highly enough for any HVAC work you need done.

New customer, and can confirm all excellent reviews. Josh is very professional and does a nice job…read moreexplaining the service and the state of systems. Fairly priced and didn't try to sell us things we didn't need.

I have been a customer of Bradway Plumbing for 5 years. They installed a hot water heater for us,…read moreand have completed multiple plumbing jobs such as toilet installations, sink faucets, UV light systems, and more. This morning I called requesting help with our aging mini-split a/c system and was told they would no longer provide service to us as a result of an incident that occurred last Fall when driving past the owner's house. The workers they hired were installing electrical conduit and a box truck in front of us stopped before starting again. My wife and I, with our two dogs in the car, began to proceed. I assumed it was safe to proceed. The truck suddenly stopped and the reverse lights came on, so I blew my horn, knowing they could not see us behind them. Suddenly, the two workers startied screaming at me, cursing and calling me names and verbally abusing me for proceeding. My wife and I were very shaken up by this and called the local police to report this violent behavior. I am extremely upset as well as disappointed that this company would turn their back on me as a customer. The only reason I am giving them two stars is that we have always been satisfied with their work. Knowing that this is how they operate, I would never even want to use them again. They actually should get 0 stars for treating a customer in such a way. EDIT: to be clear, I never said the workers who verbally abused us were employees of Bradway Plumbing. But it is Bradway Plumbing who we just discovered will no longer do work for us. There is no misplaced blame, other than Robert now trying to blame me. I guess he thinks we should just accept being verbally assaulted and cursed at by the people he hired to work on his house? Maybe he should have spoken to the people he hired about the incident. Anyway, I am now fully aware of the type of business owner Robert Bradway is and will happily move on.

Was recommended to this company by a very trusted (5 star) contractor to address an emergency…read moresituation on a weekend day. Their response was almost immediate with technicians to address both a plumbing and heating emergency; a furnace failure which had resulted in a frozen pipe to burst causing catastrophic damage to our entire home. Within hours Mike had found and repaired the broken pipes and faucet and Josh had the Peerless furnace up and running allowing the Servpro team to start their remediation work. Thank you all on the Robert Bradway team for your excellent service!

Kyle has been nothing but amazing to work with. When we first bought our pellet stoves he walked us…read morethrough everything. He answered every question without hesitation. Fast forward 4 years later and one of our inserts have been having issues. Kyle has spent countless hours on the phone with us and walking us through the process to fix it. We have nothing but the utmost respect for Kyle and his team. Would buy from him a 1,000 times over!

Had my stove installed by Tom and crew last week and they did a great job. When i first went to the…read moreshowroom i was met by there dog Khloe and the owner Kyle. Kyle took the business over from is grandfather a couple years ago and he is doing great. Glad to see the family business is still going.

Here's the update:…read more Now the wood burning stove they installed is leaking water into the room. Huge amounts of water and probably a combination of the roof and the stove pipe they installed. The upstairs bathroom fan is collecting so much condensation that's not venting properly that it leaks into the bathroom after a shower.

These crooks showed up to fix a heater in my home. I had no problem paying them their mandatory…read more"service fee" just for coming out, which, of course, is over and above their already inflated charges. The part that has me angry is that, barely an hour after these buffoons left my place, assuring me that they had fixed the problem, the heater stopped working again. Not only was it bad enough that I had to pay for shoddy work, but these thieves demanded I pay ANOTHER "service fee" just for coming back! The same job - just an hour later!? And, of course, they "found out why" on their 2nd visit (oh? they couldn't figure it out on the first visit? Hmm.) and charged me more for the "additional work". I was shocked at the amount they were charging me for this supposed "additional work", and yet I only balked to them about their "service fee", and why it was necessary to charge me that fee again after only being here an hour before - and for the same why job, yet! Well, the nasty, sexist jerk didnt even bother giving me the courtesy of an explanation, but instead barked "Tell your husband to gimme a call." WTF? What unbelievably chauvinistic ignorance in this day and age! It was no surprise that before the day was through, the heater these clowns supposedly fixed TWICE had already stopped working yet AGAIN. Well, this silly little woman - with no help from her husband - managed to find another plumber, who came and fixed the problem promptly and professionally, and in just one visit.

Highly recommend! Honest, reliable local guys who will play fair! I thought something was wrong…read morewith my furnace and it turns out it was just normal boiler noise. Thank you for honesty.

Very happy with my results. Kyle was quick to respond and he looked extensively into my situation…read more My needs (though not urgent) were met within 24 hours. None of the other HVAC businesses I contacted wanted to install a Wifi thermostat. I love my Nest © and I would highly recommend DM HVAC when you need help with your heating/cooling system.

Have tried to receive a response to repeated phone calls re heater issues for five days. No…read moreresponse. Not impressed.

The technician was prompt, reasonably priced and very knowledgeable in all aspects of the process,…read more I would recommend pepicellis in a heart beat!

From the owner: Pepicelli's Ice Air & Water offers professional HVAC and refrigeration services for residential and…read morecommercial properties in Duanesburg. Whether you need a full system installation for new construction, a replacement unit properly sized for your space, or expert repair when something goes wrong, our team focuses on delivering comfort and dependable operation. Free estimates help you understand your options before moving forward.