This business has no understanding or compassion of the current Covid environment. My daughter's…read moreschool had a last minute cancellation, they literally send an email at 9PM at night saying school is closed for the next week due to covid exposure, and Dunn charged me $100 for having to cancel my sessions that week. Totally unacceptable, I would stay away from here and I will be letting my doctor know not to recommend them as well. I can't control the schools schedule and this just adds salt to the wound.

Needs some Rehabilitation for itself…read more I had a recent hernia repair that caused me to hit the reset button on my very physically fit lifestyle. My doctor recommend an option for Physical Therapy to ease back into exercise and to make sure that I protected my repair since it can take almost a year to fully heal. I was recommend to this location by a friend of mine who had a similar injury. When I initially called Dunn and Associates I was greeted by a receptionist that was very friendly but not informative. I kept asking questions like what to expect, what to wear, and how much my insurance would cover for the service. Even though I gave my insurance information over the phone and describe my reasons for physical therapy, I was told that all information would be addressed in my initial consultation. When I arrived for my initial consultation I was told it was actually my first therapy visit and I would have to pay my copay. I was extremely put off by this, because I made the appointment before work and was dressed in a skirt and office jacket. I was not prepared to pay or participate in a session. I even commented to receptionist that when I made the reservation over the phone she should have instructed me on what to bring and that money would be due. It was not that I didn't expect a cost, but I would have like to known the price so I could save my money or even postpone my first appointment so I could pay at time of service if the amount would have been substantial. I have had two physical therapy sessions so far. Most of the therapy is related to Pilates and protecting the core. I receive very detailed instructions and handouts for me to practice moves at home. They constantly ask me to have weights and a small ball at home, but I keep telling them they should offer this as apart of their rehab service since it is required for my at home therapy routine. I have seen some improvements with movements and think that the therapy is really helping me in getting back to shape. I am still bothered that this office just seems generally disorganized when I arrive and on communicating what is expected about the therapy process. I could not imagine being older and not understanding what was needed to get the best results from my therapy. I am happy with the Physical Therapist I have, but feel like all the non medical staff needs to learn more about the business to have better customer service. Few more weeks and I trade this office for my Gym.

Friendly staff. Knowledgeable, professional, personable and fun atmosphere. I always request this…read moreplace when I need a tuneup

Professional staff, care, and setting are amazing. Thank…read moreyou especially Elena and Whitney for the care you gave to me.

This is a very family oriented home. Small facility provides for a homelike atmosphere. Excellent…read moremanagement team and floor staff who love the residents like they were family.

Easy access for help for client & family. Staff is considerate and easy to approach. Fees are…read morenegotiable and covered by many insurances. The programs are thorough and seem to work. The environment is non-judgmental and helpful.

Been here on two occasions and they got rid of my back pain and I was back in business. Everyone…read moreis professional and knowledgeable on treating trauma to the body. They work with you if you need to make payment arrangements and when I use to go there, they had early hours as well. They have gym equipment so if you want that only, that can arranged as well. Teresa has saved my back and is easy to talk to. They are located in the Chrysler Building at the corner of Bardstown rd and Feganbush ln. Tried to return to them recently but they were out of network with my insurance. Highly recommend them and if I could, I would go back in a heart beat!

I wasn't sure what to expect, but the Physical Therapy Group is a class act. From the staff to…read moreTheresa, my physical therapist, to the environment. There were weights, exercise equipment, lounge chairs and just a friendly, warm atmosphere. It was an enjoyable experience.

After having spinal cord surgery, I lost sensation from the chest down and had to relearn how to…read morewalk. During my research on recovery methods, I came across PEMF therapy as something that could potentially help with regaining sensation. I searched for providers near me and found Sergent Wellness. From the beginning, they were extremely responsive to my inquiries and very helpful in explaining the process. I currently do their unlimited monthly sessions for $239, which I honestly feel is very affordable--especially for the value you get. The facility is very clean, and the staff is incredibly friendly and welcoming, which makes a big difference when you're going through recovery. Since starting PEMF therapy (it's been about two weeks), I've already noticed an increase in sensation in my feet and feel stronger when walking compared to before I started. Overall, I've had a great experience so far and would definitely recommend Sergent Wellness to anyone exploring additional recovery options.

I'm very impressed with Dr. Julie Sergent's knowledge, skills, and compassion. She intently listens…read moreto your issues, develops a plan of treatment, and works with you to accomplish your goals. She sends followup emails with your at home exercises. These include links to YouTube videos on exercise execution. She encourages you to email questions and is quick with a response. She also has recommendations on the best footwear and pillows. The pillow is not only comfortable and supports my neck, it prevents that back of the head part in my hair from a pillow that wraps around my head. If you want a physical therapist that gives you her undivided attention, and truly cares about your progress, go see Dr. Julie Sergent. Jenise Hale - Author #GossamerKey GossamerKey.com

I have MS and end up needing PT/OT 2-3 times a year to help with falls and general decline. This…read moretime, I couldn't use the same company as before due to a new insurance, so I contacted Kort. The difference between Kort and the other home health agencies is extreme! Let me tell you why. - [ ] The longest an agency has ever stayed in the home was 6 weeks. It has now been 3 months. Awesome! - [ ] Therapists care about me at Kort. As long as I show improvement, they want to stay and cheer me on. - [ ] We constantly meet goals and make new ones! Over and over. - [ ] I always know when they are going to be here. - [ ] Diligent on working with insurance to make sure visits get covered. - [ ] We do skills/tests and compare with previous times. It not only helps justify to insurance but me as well to remind me how far I have come. - [ ] POC is never boring. Always finding new ways to exercise or incorporate them into my daily routine. - [ ] Whenever I had pain from a visit they would help me through it and we would be back at it again in no time. Therapy didn't give up on me, they empowered me! I never imagined how far I could progress. - [ ] My endurance has quadrupled. I can clean the counters off in the kitchen. I can make meatloaf and tortellini! I was lucky to warm up meals in the microwave before. - [ ] When I had to go to the basement during storms, I felt confident to manage the steps. - [ ] I can use my left hand again. Wash my hair with both arms/hands. I have a pencil grasp again!! I can open and close my hand again. Before, I felt as if my hand was just hanging there. I didn't do much with it. - [ ] My balance is back. I can self correct when I stumble. - [ ] I use a cane now. I use the rollator only during the bad days of MS. I'm sorry, I have to repeat that, I use a cane now!! I haven't used one in 5 years!!!! I couldn't ask for a better experience or better therapists. Ashley and Ariel have made a huge impact in my life.

An amazing facility with very knowledgeable therapists. Have helped me through hip surgery recovery…read moreand knee issues and back issues. Highly recommend them!!

I was dealing with loads of pain from a shoulder impingement. Erica attacked reducing the pian and…read moreinflammation first which took a few weeks. We then moved on to mobility and strengthening. Today was my 7th week and I feel great! The entire team was fun, attentive and experts at what they do. Thank you!