My young son has seen Julie Snowden who is great. Her front office staff is another story! Very…read morerude and unprofessional! I called to cancel an appt due to my child falling ill suddenly got no answer. Called back @9a.m and was told I would get a $35 fee after I just paid Julie $400 out of pocket. The girl got smart accused me of holding a spot from another patient. I ask her to stop arguing and let me speak with her manager and she stated you stop! I have never been to an office where staff runs off business! I will never go back as long as she has that lady in her office and I'm reporting this to the medical society and boards. The manager got on the phone and backed up the girls behavior! It was uncalled for just to look at shoes! This wasn't an appt for his feet! It was an appt to see his new shoes! This was not worth $35 dollars cancelations fee!

I have been for multiple appointments for a hip issue and received great service each time…read more Honestly, it's no fun when you realize you have to get physical therapy but when I came here I immediately felt at ease. From the front desk staff to the facility to the therapist it truly is one of the best offices I have been to. They truly care about their patients and put a lot of thought and effort into treatment. I have seen all age groups represented here young to old and each patient seemed to have great rapport with their therapist. I would recommend coming here to anyone in need of PT.

Eldercare 4 families does not live up to what was promised. We were told that there would be the…read moresame care givers coming the majority of time. Not only was that false, but it seems most of the time it was a new care giver that had to be given instructions on what to do. Besides that, about every day we were either informed that the care giver was going to be late to the agreed to time or they were not showing up at all. Going to report them to the BBB for fraudulent statements that prey on people that need a reliable service.

Rita and her team gently walked my brother and me through the process of setting up care for our…read moremother and father. My father has independently taken care of our mother since her diagnosis of dementia many years ago. However, our father had a medical turn in his own health and needed support in her care, but did not want us (his children) to be additionally burdened. Rita personally came to their home, sat comfortable with them and answered all their questions and ours. She was extremely patient and understanding as we waffled back and forth in making a commitment to hire help. When my father was finally ready, we moved forward and were assigned a lovely lady named Gloria. Gloria was instantly welcomed into the family and brought much joy to our mother, and comfort and dependability to our father. We highly recommend Eldercare4Families! C. Berry Nashville, TN

This business has no understanding or compassion of the current Covid environment. My daughter's…read moreschool had a last minute cancellation, they literally send an email at 9PM at night saying school is closed for the next week due to covid exposure, and Dunn charged me $100 for having to cancel my sessions that week. Totally unacceptable, I would stay away from here and I will be letting my doctor know not to recommend them as well. I can't control the schools schedule and this just adds salt to the wound.

Needs some Rehabilitation for itself…read more I had a recent hernia repair that caused me to hit the reset button on my very physically fit lifestyle. My doctor recommend an option for Physical Therapy to ease back into exercise and to make sure that I protected my repair since it can take almost a year to fully heal. I was recommend to this location by a friend of mine who had a similar injury. When I initially called Dunn and Associates I was greeted by a receptionist that was very friendly but not informative. I kept asking questions like what to expect, what to wear, and how much my insurance would cover for the service. Even though I gave my insurance information over the phone and describe my reasons for physical therapy, I was told that all information would be addressed in my initial consultation. When I arrived for my initial consultation I was told it was actually my first therapy visit and I would have to pay my copay. I was extremely put off by this, because I made the appointment before work and was dressed in a skirt and office jacket. I was not prepared to pay or participate in a session. I even commented to receptionist that when I made the reservation over the phone she should have instructed me on what to bring and that money would be due. It was not that I didn't expect a cost, but I would have like to known the price so I could save my money or even postpone my first appointment so I could pay at time of service if the amount would have been substantial. I have had two physical therapy sessions so far. Most of the therapy is related to Pilates and protecting the core. I receive very detailed instructions and handouts for me to practice moves at home. They constantly ask me to have weights and a small ball at home, but I keep telling them they should offer this as apart of their rehab service since it is required for my at home therapy routine. I have seen some improvements with movements and think that the therapy is really helping me in getting back to shape. I am still bothered that this office just seems generally disorganized when I arrive and on communicating what is expected about the therapy process. I could not imagine being older and not understanding what was needed to get the best results from my therapy. I am happy with the Physical Therapist I have, but feel like all the non medical staff needs to learn more about the business to have better customer service. Few more weeks and I trade this office for my Gym.

Been here on two occasions and they got rid of my back pain and I was back in business. Everyone…read moreis professional and knowledgeable on treating trauma to the body. They work with you if you need to make payment arrangements and when I use to go there, they had early hours as well. They have gym equipment so if you want that only, that can arranged as well. Teresa has saved my back and is easy to talk to. They are located in the Chrysler Building at the corner of Bardstown rd and Feganbush ln. Tried to return to them recently but they were out of network with my insurance. Highly recommend them and if I could, I would go back in a heart beat!

I wasn't sure what to expect, but the Physical Therapy Group is a class act. From the staff to…read moreTheresa, my physical therapist, to the environment. There were weights, exercise equipment, lounge chairs and just a friendly, warm atmosphere. It was an enjoyable experience.

After having spinal cord surgery, I lost sensation from the chest down and had to relearn how to…read morewalk. During my research on recovery methods, I came across PEMF therapy as something that could potentially help with regaining sensation. I searched for providers near me and found Sergent Wellness. From the beginning, they were extremely responsive to my inquiries and very helpful in explaining the process. I currently do their unlimited monthly sessions for $239, which I honestly feel is very affordable--especially for the value you get. The facility is very clean, and the staff is incredibly friendly and welcoming, which makes a big difference when you're going through recovery. Since starting PEMF therapy (it's been about two weeks), I've already noticed an increase in sensation in my feet and feel stronger when walking compared to before I started. Overall, I've had a great experience so far and would definitely recommend Sergent Wellness to anyone exploring additional recovery options.

I'm very impressed with Dr. Julie Sergent's knowledge, skills, and compassion. She intently listens…read moreto your issues, develops a plan of treatment, and works with you to accomplish your goals. She sends followup emails with your at home exercises. These include links to YouTube videos on exercise execution. She encourages you to email questions and is quick with a response. She also has recommendations on the best footwear and pillows. The pillow is not only comfortable and supports my neck, it prevents that back of the head part in my hair from a pillow that wraps around my head. If you want a physical therapist that gives you her undivided attention, and truly cares about your progress, go see Dr. Julie Sergent. Jenise Hale - Author #GossamerKey GossamerKey.com

Physical therapy for total knee replacement. The certified therapist knows what I need to regain…read morenormal movement without pain, and guides me through the exercises. The atmosphere is relaxed but steady. Excellent facility and knowledgeable staff.

My husband and I have been going to Pinnacle Physical Therapy for years…read more Dave Brown and his staff are awesome and they treat each person with dignity and respect. They are very attentive to your needs and each person work one on one with you and you are not released out of there care until you are perfectly and they are perfectly satisfied with your progress. I finished PT there today for my back and I know if any additional problems arise all I have to do is call for an appointment to go back in to be treated again. Dave Brown and his personel are so friendly, helpful and happy and make you feel welcome anytime. Lindsay is the best office assistant in the field, she is always wearing a smile and attentive to your needs regarding insurance and scheduling. If you need PT you have to try Pinnacle, we personally do not think you will regret going there for help. Best PT around and in Jeffersontown.

It's fair. The therapists are good but some what detached. They charge by exercise and question…read more There are no free questions. One of therapists acts like she would rather be some where else and is very moody.

This place is one of the worst places I've ever went to. The PT rep's have little confidence and…read moreequipment is subpar. It is very discouraging when they want you or require you to do things you said you was not comfortable with. Sanitation is very poor patients use things and then the next one with our any disinfectant be used.

One of my family members was recently diagnosed with cancer. I was referred by a friend here to see…read moreDr. William Kommer. We wanted to see an oncologist before my family member's surgery, but Dr. Kommer was booked up before the surgery. The nurses were really nice, caring, professional, and helpful over the phone. Due to scheduling Dr. Wangjian Zhong had one open appointment before the surgery, so we asked for an appointment with him instead. He is a great oncologist! My friend that goes here also has great reviews for the Drs she has seen at this location. The front desk and nurses are as professional in person as they are over the phone. Dr. Wangjian Zhong takes the time to go over your diagnosis and treatment. He doesn't only treat the patient respectfully, but also me as a caregiver. You never feel rushed by the nurses and Dr here. You leave with all your questions answered and an understanding of treatment. This location has a connection with Baptist, but I have not had any issues with this Dr's office working with other Drs not connected to Baptist. They have worked great with my family member's UofL Dr. I would definitely recommend Dr. Wangjian Zhong and Baptist CBC Oncologist office.