I saw another review that said he was honest. Very true. I had a great experience. He moved from…read morehis original location across the street but don't worry his placed is well branded so you can find it. This is great local business to support so bring your cars and trucks by. Jeff Simpson personally helped me with a shift control issue that was not allowing my accessories to turn off and so it was running down the battery. He also kindly hooked up my fog lamp back up for free. I had great service. I will be bringing all my cars here.

Very honest and good on there word I would definitely recommend this place and ppl great atmosphereread more

They sell you lemons, they lie about the vehicles, get you a high interest and rip you off. I have…read morehad a vehicle for 3 most now n it has broken down 4 times already. Don't buy from here.

From the owner: Caswell Brothers Auto Sales is a locally owned and operated used car dealership that has been…read moreserving the greater North Central Texas and southern Oklahoma areas since 1997. We specialize in domestic trucks and SUVs but also carry foreign brands and cars.

I like honest car sales people…read more And from our latest car buying excursion, we continue to find them rare. For example, one of the other car dealerships prevented us from taking the car to an independent mechanic! You know they were hiding something with the car. Anyway, not only did Texas Cars Direct let us take the car to an independent mechanic, they were professional, not pushy like some of the other guys we dealt with, and easy to do business with. Mike, it was a pleasure doing business with you. Thank you for selling us the newest car in our company fleet! P.S. If you come across a clean, unmolested 1990 to 1993 Mustang convertible, give me a call!

I purchased a Ford F250 from TexasCarsDirect back in September. I flew in from Chicago to pick up…read morethe truck. Upon arriving and meeting with David Urby, I took the truck for a test drive. There was some minor issues but the most glaring was the check engine light. David said the issues would be taken care of, go to lunch and come back in a couple of hours. He called me and said they needed a part that would not be there until Monday. David paid for my flight home and said the truck would be shipped to me. I received the truck late the next week. When driving from where I received the truck, the check engine light came on. I notified him of this issue and he said to have it fixed locally and he would reimburse me. It has been several months and many texts and calls and still no reimbursement. Up until this point, David lived up to his word but I am extremely disappointed to have to write a partial negative review due to not receiving this promised reimbursement. In addition, the check engine issue took two times to resolve, the second requiring an additional cost which I decided to absorb thinking I would get the promised reimbursement. In closing, David did live up to his word on everything until this reimbursement issue so I can't give a 5 star review due to this

Jeff is a great guy he always go out his way to help me I have bought 2 vehicles one payed off and…read morejust purchased a 2010 Honda CRV thanks Jeff

I should've listened to the reviews I purchased a 2011 Mercedes e350 thinking I had something well…read moreI did I had more problems than I ever asked for in my life the money I spent on this raggedy bitch first all of my rims were busted my tires were used I been stranded repeatedly bite your pride and always go to a real dealership whatever make and model you're buying going to a dealership that sales that brand my car has been previously wrecked before and has an electrical problem I spent $3k down but paperwork says $1500 but I keep my shit in files they repoed it after it wouldn't start because I'm 15 days late that's Daniels doing he claims he is the owner but isn't my payments are 475 I had gotten a loan to pay it off but used my head went to a Benz dealership and got a brand new 2023 suv for 449 a month I actually saved wow the 2011 wouldn't pass inspection so I had to lie in order to get the sticker which I'm reporting Monday

I bought a 2008 Acura MDX a few months ago. I wanted to ensure the AC was working efficiently…read morebefore the 100° TX heat sets in. I took it to these guys and got a diagnostic performed for only $50. My vehicle needed a new serpentine belt and a can of Freon. They recommended keeping an eye on the compressor and I will eventually return for that repair. They were quick and I was out the door at $230. Richard and Erick were friendly and provided outstanding customer service. Highly recommended!

Yelp response was quick. Richard was very friendly. The service was very quick, and the price was…read morebetter than other shops. Will come back for other maintenance needs !

After seeing two vehicles advertised on autorader and carfax for fair prices, we made an…read moreappointment and showed up for test drives. That took about an hour of our time, not great but not the reason for the low review. After deciding on one, we were given an offer lowballing our trade in by $7k compared to two other offers we had received. When we removed our trade from the deal, they added $1,000 to the asking price of the vehicle because "that price requires you to finance through us, it's disclosed on the internet". Well, it's not disclosed on the ads we responded to, and if it had been then it would have been a high price compared to the market.

DO NOT work With This company. I had a horrible experience with them. Called asked them if they…read morecan take ev tax credit on the point of sale. They agreed so I drove 2 hour to there dealership. The purchase was flawless. That was 4./26. 10 days later they told me they couldn't take the tx credit as irs website is down and wanted me to pay it or return the car. I financed the car, finance company already funded. They would have to purchase it back from me if they want the car back. I was being nice and told to give me an offer. They told me they will illegally not issue me title and license plate and illegally tow my car. If you want this headache then buy from this dealer. As of now I still do not have my plates. 6/9. Temp is almost expired. My sales rep was DEXTER. Nice when you buy but the devil if you don't left them strong arm you.

The owner of the lot played me so well...Long story short..I put money down, for a car that I…read moredidn't want, and was a lemon. When I told him I didn't want the car anymore and I wanted my money back...it didn't happen...And he came and took the vehicle...so my little money I had was stolen from me basically. I wouldn't trust them....

From the owner: Used Campers, Cars, Trucks, Used Harley Davidsons, Trailers and more. Come by, call or text.read more

I had a great experience here! Great people, that go above and beyond. I love my new ride! yall go…read moresee Phil, in Decatur!

I bought a Jeep Compass from them in March. Ever since then, I have had nothing but issues with the…read morecar. It slips when I'm accelerating, two weeks into having the car it had overheating issues and it caused me to have to get a new engine, the car was in the shop almost 4 weeks total for repairs, I didn't have a car to drive in the meantime. The car works fine for about 2 months, then it starts making loud noises and a loud roaring noise when I'm driving and backing up and turning. I take it to the shop; I get it fixed. Now, a month later it is doing more stuff, now it's literally unsafe to drive, the car literally just drops down to 0 RPM's and shuts off right in the middle of driving. I call them to tell them about it and that I need a loaner car if I' m going to put mine in the shop to get fixed because I am a single mom, I have one car in my house, I am the only one that drives, I have 3 young children that I have to get to school and back, a disabled mother that has to be able to get to doctors' appointments and such and a husband who has to go to work. I NEED the loaner car. They told me there was a waiting list, that I'd have to wait 1-2 weeks at the most. I have called every day for two weeks, since I called the first time, I have been getting nothing but the run around, they were getting the loaner car delivered to them, then they needed to get it serviced and then I could have it, every day for 5 days, that was the story, they still hadn't received the loaner car. Then they got the loaner car to get serviced, for the last 6 days it needed a part that still hasn't been delivered to the shop to be put on the car. Why is everything taking so long to do? My issue is emergent and not my fault. I have had the car 8 months and have had nothing but issues. First time I didn't even have a car to drive while it was being worked on, I was without a car for 4 weeks, now I am having to drive a car dangerously around because it's the only car I have and have no choice. I can't afford a rental car and I shouldn't have to get a rental car when they have the means to give me a loaner car and fix mine. I shouldn't have to put myself, my children, husband and elderly mother in danger to get them and myself around where we need to go. Worst car dealership I have ever had to deal with!

I came from out of town on a Saturday and had the owner personally stay open 3 hours late in order…read moreto get everything taken care of. This is my go first Yelp review. I have only used this app as a tool to help me look into companies and restaurants, because I had yet to find any business I deal with that deserved a pat on the back. I plan to continue to see if Auto Hanger can do anything I need in the automobile purchasing arena in the future even though I'm 41/2 hours away.

I was extremely disappointed by my experience with Craig. I was excited to come in and test drive a…read morevehicle after confirming it would be ready, only to be met with shocking levels of rudeness, disrespect, and unprofessional behavior. Throughout our interaction, Craig was insulting, dismissive, and lacked even the most basic level of customer service. What was most concerning was that he chose to hang up on me during our conversation--something that is completely unacceptable, especially coming from the business owner himself. A business should be built on integrity, professionalism, and respect for its customers. Unfortunately, my experience reflected the exact opposite. I would strongly encourage potential buyers to think twice before doing business here. There are plenty of reputable dealerships and sellers who treat customers with the courtesy and respect they deserve.