Jackson from Furnace Monkey is the best! Our furnace is now doing very well indeed and I feel…read morecomfortable in saying that Jackson did a great job job.

Professional, knowledgeable and dependable. Gregg and his…read moreteam are amazing and I am grateful that they are serving our community. Have had them service my home but more recently i called to help my widowed neighbor. She had another larger local company -had no heat in the home (she is 80 years old). They told her repairs would take a week estimate over a $1,000.00 plus the initial cost of $180.00 and it was bitterly cold. Thats when I called Kris at FM. Gregg came out same afternoon (end of day Friday) fully assessed the issue, fixed it and didn't leave till she was warm and safe. He even took the time to explain all work being done and encouraged her to watch him work. Needless to say she didn't need the service/part the other technician proposed. I can't say enough about their integrity and honesty. Not easy to find these days. If I could I would leave them more than the allowed 5 stars!

If I could rate higher than 5 stars, I would. Tom Shannon and his team (Jeff and Mike) did an…read moreexcellent job installing a new Trane central air unit. I'm recovering from surgery and Tom was great about working with family members in my absence. He was kind enough to reschedule the install to a week earlier when he had another customer reschedule. Tom and his team arrived on time, covered my flooring for protection, worked fast and cleaned up afterwards. They were respectful of the property and very friendly, too. Thank you Tom, Jeff and Mike! I highly recommend Burrier Service Company!

What started as a wonderful experience dealing with Burrier has become a source of constant…read morefrustration. They installed a tankless system for us (January 2025), an HVAC heater (September 2025), and a humidifier into the HVAC (October 2025). They quoted me $300 for a valve replacement in writing before changing their mind if they would do the work, referring me to their parent company (Steingass) whose rep Jason came out. I asked Jason for two quotes, one for the one valve and one with an increased the scope, Jason verbally told me he'd quote that but the increased scope would only take a day of work. He then only quoted the increased scope at $3500 for two days of work. I emailed a reply to the quote but it bounced because their quote system doesn't send from an actual email address. Burrier installed the HVAC heating unit back in September but with piping that wasn't properly glued. This caused exhaust leaks into our basement during the winter when it turned on. They sold us a humidifier that doesn't work as promised. Despite multiple trips they initially couldn't find any issue. It was two months later that their installers found mineral buildup that shocked them and said to me that it looked like over a year since the filter was changed. So, we needed the added expense to add a separate water filter line. This was done at an upgraded post install cost. Unfortunately, even with this we still don't get good humidity (19% when set at 50%). Additionally, they scheduled a flush of our tankless system but their first tech who came on site only inspected the humidifier didn't do it. Then, techs came back several times for the humidifier none came with the equipment to flush it. I was told in writing by Tom that Lee would schedule but he didn't. I'm exhausted trying to stay on top of the issues. They don't follow up with me, I have to follow up with them. I have called and left voicemails that haven't been returned by the scheduling department. I have emailed sales. I wish they could have continued to be awesome like they were when we started working with them and hopefully they improve but for now I'm lowering from 5 stars to 2 stars to reflect the new reality of working with them.

Had my fuse box replaced and an outdoor light installed. Very happy with both. Job well done and…read moreJim and his helper were well versed , dependable , polite and pleasant.

You have to watch the pricing - it is extremely high. Yes I approved the work and pricing before…read morehand, but it was run through so quickly that I didn't realize what I was paying. $700 and change to install a waterproof connector in a wire? Took him about 30 minutes. I have since checked with two other electricians I know personally and they said that should have been $120 or so TOPS. Also, had to do a call back because the outside outlet boxes were installed with very sloppy use of silicone sealant. Yes, they did fix it on the callback, but they had to scrape the paint off the house around the fixture to remove all the slathered on sealant. This was in a very visible place right next to my front door. We did sign up for their one year subscription at $16 per month that is supposed to give us discounted services (15% off) but I suspect that any actual work will be much more than 15% over market before discount. Their technicians were friendly and professional, but I was hoping that for an over $2,000 bill the work would have at least been done correctly the first time and the charges would be reasonable. I really hate to give less than five star reviews but I'm giving them a three because they did tell me the pricing up front and I agreed to it, it was only afterwards when I read the actual receipt that I realized how much I was charged. Believe me, when they do my "free" whole house inspection and they make recommendations, I'm going to review them with a fine tooth comb and if necessary get additional quotes. I guess my trust factor isn't what it should be with this company when it comes to pricing.

I hired Larry from M&M Quality Construction to renovate my units and make them rent-ready. I was…read morefully transparent from the start that I do not live in Cleveland and asked directly whether I could trust him to handle the work responsibly. He assured me I could. Unfortunately, he did not fulfill what we agreed on. I paid over $12,000, and the work was left incomplete. The units were not rent-ready, debris and trash were left throughout the property, and key items we discussed were never finished. The photos I attached show only part of the condition he left the property in. After receiving payment, Larry stopped responding and ultimately blocked me instead of taking accountability or addressing the issues. As a property owner who relied on clear communication and trust, this was extremely disappointing and costly. Based on my experience, I would strongly recommend hiring someone else if you are considering renovating a property. This contractor was unreliable, unresponsive, and did not deliver the agreed-upon work.

Showed up early/on time was polite. Job completed promptly and as promised with a high level of…read morecleanliness and the job was done well. Thank you Larry and team.

I have used Skettle Electric for several months. Scheduling is a cinch. They have been incredibly…read moreresponsive in helping me. They are reasonable, honest and do excellent work. Ian came out to do electrical work several times. He is on-time, knowledgeable, friendly and trustworthy. They deserve highest rating. (I don't know why location says SF? I am a Cleveland'er and don't know how to change this.)

I highly recommend Skettle. On November 14th, 2023 Skettle Electric of Cleveland Hts Ohio was…read morecalled to report lights flickering, going out, coming back on, then some staying out. Very serious. The "lines coming into the house had already been checked out by CEI as ok. Skettle was able to promptly send out a electrician. After explaining the problem(s) he went to the basement to check out the fuse box. He knew what to look for and found it and fixed it. On the 2nd floor I had an outlet that I wanted him to see and check out. He did, and found it to be faulty and replaced it. He then schooled me on how to properly and safely check all my outlets myself, and then explained to me in layman's language that I had put too many things on that outlet using a surge protector, overloading the outlet. Dlc

Mike and his guys do amazing work. Great at finding solutions to problems, but won't up charge you…read moreon work that would cost you way more than would be worth it. They think about how people live in our buildings and come up with fantastic solutions. As our buildings are older too, that means some of the jobs can be tricky as we try to upgrade things. They do a great job at doing what we as and going above and beyond that. Top notch work!

Mike and his team are first class electricians. Best in the trade. But best of all, every time you…read morereach out for help they respond... Right away.

My 100+ year old home suffered a power outage in one room. A good friend recommended Ferricci…read moreElectric, as they had done some excellent electrical work for her small business location. I rang them, was answered immediately, and Joe was able to get to my home the next morning. He was on time, very pleasant and professional. He knew that my home has ancient electrical fuse boxes, but proceeded to diagnose the problem immediately. He worked quickly and efficiently, and told me what the problem was - I'd overloaded a fuse; he very clearly explained what I needed to do to solve the problem for now. Joe did explain the difficulties of rewiring an old home, and the probable cost of all that work. He even suggested that I contact the Illuminating Company, for a much lower cost. I definitely recommend him!

If I could give a zero rating I would! I can't comment on the work, because I didn't get past the…read morehorrible customer service displayed by this company! First, when he answered the phone "Ferricci", I asked about getting wiring done for my mother's house. Not only he didn't he answer the question, he then hung up the phone!!! Very unprofessional and not worth my money! beware

Jack and Jimmy were excellent. They arrived quick and on time. The plumbing issue was fixed the…read moresame day.

Great customer service. The guys came out gave me my options, explained everything to me, showed me…read morethe areas that was causing the plumbing issues, dug out huge roots, put in a new clean out and flushed everything 5 times. So far so good!!! Thanks you Reeves Plumbing!!