Avoid this place at all costs! I'll take a polygraph test to verify that all of this occurred to me within the past 4 months at this Kost location. Here are my last two experiences: October 2025: Dropped my car off to get my oil changed, tires rotated and to address a leak of power steering fluid. Shortly after, I received a phone call that I needed to have an axel fixed in order "to pass inspection". The only issue was my car wasn't due for inspection until March of 2026!!!! If you screw up reading the inspection sticker, what else will you screw up? Then I take my vehicle home to discover that it's still leaking power steering fluid. Had to bring it back the next day. To their credit, they did not charge me the second time around. However, it should not have come to that. February 2026: Brought my vehicle in for an oil change, tire rotation and for an actual inspection this time(planned to kill a bunch of birds with one stone). Got a call a while later saying there's a "slight issue" with my vehicle passing inspection. The "slight issue" was I needed new brakes and rotors to the tune of around $900. Go to pick up my vehicle at the end of my work day and the guy says "There was a slight issue with your car. I was about to call you. We need to get a machine shop involved to finish the job. It's not going to be ready today. Unfortunately you're going to need to find a way home." Thank God these people aren't in the medical profession because they'd consider stage 4 cancer a "slight issue". Had to rent a vehicle because I live 40 minutes away (this location is near my workplace). Next day I don't hear a thing. So I call them mid afternoon to see if I will need a rental for another evening. The same guy says, "I was just about to call you." I'm willing to bet he was not. How do you not have the courtesy to call someone to update them on your vehicle when you know damn well that person needs to know if he will need a rental for a second evening or not? I blame myself for this latest experience because I never should have went back after the ordeal in October. The manager said he'd get me a "Kost Corporate Discount" with Enterprise so I did not have to pay the full price of the rental. I get my invoice for the rental and there is zero discount. Enterprise claimed the "Kost Corporate Discount" would not have helped me. I had to pay the full $100 plus out of my own pocket for the rental. Driving home from picking up my vehicle following this latest ordeal and my "check oil" light comes on about 3/4 of the way into my trip. Turns out the plug came out on my trek home and my vehicle hemorrhaged oil for a good 7 miles. To Kost's credit, they did send someone to my home to replace the plug and the oil. Again, it should never have come to this. Thankfully, as of right now, my engine is running fine. I will say the gentleman, who did my oil change, was one of the people who came to my home with a new plug and new oil. He apologized and genuinely felt bad. I totally forgive him but can no longer come back to this place. So this latest experience cost me over $100 out of my own pocket for a rental vehicle and a day off from work because I could not drive my vehicle the next morning after the oil loss. Finally, they're so overpriced on everything. Sadly I had to give them my business the past few years because they're the closet place to my workplace. It won't happen again. I'll take a sledgehammer to my vehicle before I let them touch it again. They're a terrible combination of complete incompetence and a total lack of courtesy and ethics. Don't assure me that I'm going to get a discount on a rental vehicle, when I didn't end up getting one. I emailed Kost's district manager on a Monday morning to share my frustrations and anger. 48 hours later I decide to file a complaint with the Better Business Bureau because I did not hear back from him. Magically, at the end of the day I hear from the district manager just hours after I filed the complaint with BBB. He claimed he didn't see my email because he was "traveling at the beginning of the week". I'm willing to bet he did and chose to ignore it until I got the BBB involved especially being he asked to revoke the complaint if they tried to work with me. Their idea of working with me was three free oil changes and a sliver off of my Enterprise bill. Thanks, but no thanks. Again I blame myself for coming back after my October ordeal. read more

Kost Tire & Muffler - The aftermath of my botched oil change. The little bit of my remaining oil leaked out into my driveway when it arrived. - Tires Near Me - Dunmore, Pennsylvania

1 star is generous. I came in hoping to get new tires on my brand new CRV. (2024/14k miles) Gentleman at the counter, even before i spoke to him, already looked pissed off and disinterested. I had to get HIS attention and when he did acknowledge me, acted like i was disturbing his day. they installed the tires and told me they "couldnt do the alignment" due to play in a balljoint/tie rod. and then suggested i do brakes as they were "well below half life". I asked them to show me the brakes and other issues and was denied. took my car to another shop across the street for an alignment and they told me everything was fine and i likely will not have to get brakes/front end work until minimum 30-40k. Maybe the guy was just having a bad day? I dont know. But I would not recommend going there read more

Fast service, 30 minutes for inspection, fast plug for a tire and very polite customer service

8.4.2022 Got a flat tire when I ran over a wood screw, most likely at work. Pulled up to Kost Tire at around 7:30 a.m. and they were extremely helpful and pleasant. They plugged the tire and sent me on my way ! FREE OF CHARGE! The man who helped me was quick and right to work. This place is nice - compared to the other chains who rip you off. read more

Having used Kost Tire for over 40 years for everything auto related. Poor service is what I recieved, when I tried to report it I recieved no answer. If that's how you treat long time customers, then I want no part of it. You should be ashamed!! If anyone is thinking of using Kost Tire, Jefferson Ave store in Scranton, save yourself the time and trouble and go elsewhere, you'll be glad you did. My vehicle was in for inspection and oil change, they tried upselling me service that I wasn't interested in, then did not return the car to me in the same manner as when it was left for service, (forgetting to reinstall an air line to the air filter and properly reinstalling the glove box after checking a cabin filter) I cant' afford to go to Kost and pay for mistakes they make when it involves safety. read more

I made an appointment in advance for an oil change and rotation. The person over the phone said it would take an hour. Well 2 hours and 15 minutes later my car was done. What really pisses me off is he told me about the brakes "that needed changing" (1 year old btw) 45 minutes before the car was done. I want to know why it took so long to do an oil change if obviously the tires were rotated. I won't be back. read more

2017 VW Alltrack (4 new tires) Service team took the time to explain excessive tire wear, reccomended the best fit for my daily commute. Patient management team. Fast, friendly service technicians. Will definitely return. Thank you Dunmore Kost Team! read more

This Particular Kost shop is in Eynon, Pa., part of the old Sugerman's building. It is not listed on Yelp yet. Had 2 tie rod ends installed on my car and 4 brand new tires, the car wore all tires evenly for the two years that I'd owned it up until then, Took it in for alignment, picked it up, the car was severely over steering and tweaking off the road on any slight dip in the road, undriveable. Took it back in the next day, they aligned it again saying whoever aligned it the first time had every measurement way off. This time the car handled fairly well. 3,000 miles later, I notice my rear tires are no longer legal on the outside tread. They are highly rated with a 65,000 mile warranty. and rave customer reviews. The fronts are also wearing badly. I take the car in, and I'm told The bushings on the "Upper Lateral Control Arms" need replacing. I order parts all the time, There is no such "Upper Lateral Control arm" listed, and the part numbers given to me for ordering are for the trailing arm. Not Related. I take it to my mechanic who installed the tie rod ends. We check the rear suspension, there is NOTHING loose or worn on the rear, but one front tie rod end is noticeably worn. At this point I'm out 450 dollars in tires (after 3,000 miles) and 90 bucks for the first alignment. I talk to the manager and ask how did you miss the tie rod end, which is very obvious, and why are you telling me to buy parts for the rear when it needs nothing back there. He laughs and says whoever worked on it must have been hungover, and to bring it back down. I said at this point, you are just wasting my time and money and I have zero confidence in your shop. He apologizes. It was civil. Seems like a nice enough guy. In my experience this shop has zero competence with car alignments, and there is really no recourse. Once they screw it up they won't do anything to make it right besides waste your valuable time in the waiting room, or dropping the car off or picking it up. If the work isn't done and it's crushing your new tires, you are welcome to bring it back in as many times as you like, but they have no intention of fixing it. STAY AWAY !!!! Find another alignment shop who gives half a crap. These guys have you over a barrel and they know it. Just my experience, don't say you weren't warned. read more

This is the only "big chain" auto shop that is actually honest and doesn't try to charge you an arm and a leg

I take my car here for oil changes because it is within walking distance from my job but I dread the experience each and every time. The employees here are always trying to upsell-last time my car was in their hands they suggested multiple fluid system flushes. This time it was new tires and brakes. The list goes on and on, despite the fact that I only ever agree to an oil change. If you choose this Kost location prepared to be solicited. read more

Fast, affordable, and friendly service. They've given me a deal on oil changes a time or three, and have fixed tires in 5 minutes for no charge. They always let me know when it's gonna be a while and give me a quick call when everything is done. read more

I got all my tire there i got the screwing this time om my truck i put 3800 miles on a set of tires and the rears went bald now they want to sell me newones for their cost of 280 .00 only having the first ones on sience 3/14 here it is 7/7 and i need new ones i can account for the 30 miles a day i put on the truck i think kost lost a customer read more