Bad experience from workers ruined our roof by making wrong holes and causing leaks damage! If you have good experience with them, you are lucky but I am not lucky! Starting with workers made wrong several holes on our roof and said no worries, said no Leaks for sure! A week after the rain, water leaked through hole in my bedroom and living room! We emailed the company and no response but finally emailed the CEO, got quick response and worker came right away to fix with an upset mood! I noticed they were so rough and not gentle at all during the time they worked on the roof. Maybe it had to be that way but I noticed that and worried. Next, workers came to continue work and 1-2 weeks after of rain, there are water leaks through my roof and my wall! I suggest you choose the company that your family or friends or neighbors used before. I'm so disappointed with the workers from this company because it caused us long term damage to fix the wall now and we moved to this house a year ago with no issues until they came to settle the solar panel. Really disappointed:( read more

KOTA Energy Group - Leaking water from the holes they made through the roof - Solar Installation Near Me - Carlsbad, California

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So it's been more than 3 weeks since this review and COUNTLESS calls and emails and still nothing. 10 days ago Jared said he had a contractor then ghosted us again. My favorite was when my husband included the owner , Cole on a text and he responded "who is this please? I'll get right on it". We both responded to him (as well as several emails and calls to him) and CRICKETS. We are hoping SDGE will save us from this situation as our NEM 2.0 permit is with them and is not supposed to be transferred to another contractor. It comes down to them leaving us completely high and dry because they supposedly can't find a roofer to fulfill the contract for the price they promised. They don't want to eat an additional penny so they are ignoring us, clearly on the directive of the owner and managers. read more

The staff at Kota are super friendly, knowledgeable and up to date. From sales (Anita and Nathan) to installer (kevin, Santiago and the installer team lead - I forgot his name). The other staff also kept updating me through text and email about the process of the whole thing. My system is running smoothly. I am very pleased with Kota and will definitely recommend them to other people. Thank you guys for being awesome..!!! read more

I'm loath to write negative reviews of companies. But Kota deserves a one-star rating for ghosting us after putting a hole in our roof. Last fall, Kota installed solar panels on our roof. The company has acknowledged that its faulty installation caused leaks. It tarped the area, to its credit. But since then, the company has refused to set a date to fix the roof and repair the damage. As rain continues to fall, the damage has accrued. Kota has ignored emails and phone calls for a month, despite its clear obligations. Based on the contract (subsections workmanship warranty, roof penetration warranty and repairs), Kota must pay for the repairs or do them itself. "If we damage your home or belongings, we will repair the damages we cause or pay you for the damages we cause," the contract states. Stay away. Kota will be responsive during sales and installation, but won't take responsibility for any issues that arise. We are planning to sue the company and challenge its license with regulators. read more

I would not recommend...Unprofessional, blasting music on the roof!!! Crew was careless, broke all the tiles on part of my roof, they removed ~ 50 Tiles where they installed the solar; they ended up breaking most of them as one of the installers was monkeying around dropped one of the panel and broke all but 3-tiles. The system 3.2Kw has been installed for 3-weeks now and have contacted Kota several times regarding the panel which fell of the roof (it is not generating as much as the other ones by 1/2 production) and they have not scheduled any one as of yet to replace. The Kota 3.2Kw system is generating no more than the 2.5Kw system which was installed by the builder. They were supposed to paint conduit to match color of house; I have more paint on my new concrete than on the Conduit, poor workmanship read more

Not recommended Very disappointing experience with KOTA Energy, no engage at all to help you to complete your project, it's been 8 months since I signed with them, so far, they have not been able to complete the installation, it looks like they don't have experience dealing with the HOA. I send a lot of emails to the KOTA Team with very poor responses from all of them (Joey Vega, Mckay Hyde and Seamus Ericson). Now I'm paying two bills due to their lack of follow up, totally unacceptable. If I could, I would cancel immediately and go with someone else. read more

My experience from start to finish was very interesting.... But, my sales representative Joey Vega was great! He was very patient while answering my many questions and very knowledgeable. Even when he didn't know the answer to a question, he would do some research and find it for me. Thanks Joey from Kota!! read more

KOTA Energy Group - Joey the rep and myself - Solar Installation Near Me - Carlsbad, California

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Kota damaged our roof during installation and has not taken the responsibility to fix it. In fact, they are ignoring us. Our house now has water damage. I am more than happy to share our entire email correspondence with the Kota team to anyone who's considering using them. Cole DeArman and DJ Ruiz was quick to cash our check of $18,000, but has now ghosted us. read more

So happy we moved to solar! From the beginning to now both David and Kieran have been so helpful with our transition to solar. With so many solar companies out there it was so confusing and overwhelming on who was the right choice for us. Thankfully David and Kieran answered all of our questions and helped us with what our house needed. Definitely suggest going with Kota if you are looking for a great solar company to help you make your switch. They don't treat you like a customer, they will treat you like family! read more

Our system was completed two weeks ago and we are very happy with the whole project. The initial sales person was aggressive but charming. His knowledge of solar and determining our needs was spot on and the price was right. A number of financing packages were offered and we accepted the best fit. The contract turned into a project and the whole Kota organization was professional and personable. Schedule was was formalized with the step by step plan shared with us. It was one stop deal, Kota took care of the city permits and SDGE applications. They even took care of the $134 SDGE transfer fee without sharing that info with us. Installation was amazingly fast considering the required effort to install on a 2-story building with a tile roof to an older electrical panel. The crew was careful with the landscaping and the clean up was great. Had a small software glitch in the monitoring software and it was corrected in a timely fashion. The panels and equipment are top of the line as far I can tell. Kota resources in knowledgeable people and assets was another reason to select them with the feeling that they will be here for the long term. read more

Stay away from this company! To start, they promote a low monthly price with the assumption that you were going to submit your solar and your new roof for a tax rebate. You're only allowed to submit the solar portion of your project for a rebate. Thus, your monthly payment will wind up being higher than advertised. It's a bait and switch scheme. I tried calling them to address this after I found out I cannot submit the roof, they told me "our other clients do it all the time, they submit it as one big package.". So they are basically profiting from their clients committing tax fraud. That was just the icing on the cake. The solar installation process was a joke. They have no project manager onsite for quality control, no internal inspectors either. I had to go on my roof to inspect daily. I'm glad I did because I found many issues that needed attention along the way. The roof leaked during the first rainstorm. They returned to fix it, but it leaked again. They had to send another guy to repair the leaking roof again. This time needing to repair a whole section. He replaced the section with different colored roofs my material! Now my new roof looked patched. I had to complain again to get them to match the colors. They also ran the ground wire, a thick copper wire along the front of the house. Visible to anyone entering my house! I had ti suggest other options!?! They also pulled my solar tubes out of the house completely without any plan to enter my house to replace them. They left my gutters filled with trash as well. I can go on and on. Just stay away from them. I will be seeing them in small claims court I would hate to see you there too. read more

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Ryan Rodas is the best! Many solar salemen knocked on our door, but Ryan was the most personable and knowledgeable. The installers where also excellent! We are thrilled with our solar system which is getting turned on next week. We can't wait to save some money! Thank you Ryan... read more

KOTA Energy Group - Ryan Rodas with Kota Energy and me the happy customer! - Solar Installation Near Me - Carlsbad, California

Where to start. Unprofessional every step of the way. From missed appointments to cutting power without warning, leaving debris all over the parking area (screws, trash, water bottles, etc). Once they entered the condo with a key left for them, and left with the front door and security gate wide open and my Samsung vacuum was outside. Tried to conceal the fact that an interior glass light fixture was shattered, by discarding it and saying nothing. Very poor orchestration of contractors to say the least. They do have nice looking fleet vehicles, and everything looks professional enough on the surface. But employees/contractors aren't vetted/trained in customer service. They've all just been like robots without emotion. Had an incident after install and had no idea which breakers worked and which didn't because they'd not labeled anything (not even the legal minimum labeling). They did finally add a few of the mandatory labels a month or so after inspections had passed. (Don't ask me how it passed without proper labeling). Most recently a technician caused half of the power to shut down but claimed he didn't do anything, and argued the point. It's a little concerning when they don't understand why the system they installed does certain things. This happened again a few days later, a technician was installing the "emergency stop" and whatever he did caused my equipment to lose power... he said he didn't do anything that would cause this, then later admitted that the power would be off until he finished installing the emergency stop. At the end of the day, about 2/3 of the condo electric is running through solar, the remainder still comes from SDG&E. If you do use them, be prepared to micromanage if you want it done right. Reminds me of the meme that says "you're welcome! It's the least I could do! I always do the least I can do!" It looks like there are many others who had better experiences. So at least it appears my experience is an exception and not the rule. read more

I have been trying to get them to fix a portion of the roof they are responsible for since November. Even being in contact with one of the owners has not helped. read more

Working with the Kota team was a real pleasure. Ryan R. was extremely knowledgeable and made the entire experience painless smooth. We were kept in the loop on every step of the project but the whole process pretty much ran itself. We just sat back and watched everything unfold. I'll be referring my neighbors for sure! read more

My project Manager Kieren was great and kept me informed of what was going on. Came by and trained me on how to monitor my system. read more

Today I had an appointment with DJ and Hunter and I couldn't be more pleased. They were very professional and I felt very confident in what they explained to us. My biggest worry with solar was trusting anyone. I've spoke with multiple company's and KOTA has been hands down the best !!!!! She and Hunter explained everything 100% and showed me how much I'll be saving, how the solar works, estimates on how many panels I'll be needing due to us building a pool. The computer program they used was very helpful and super easy to follow. These two were so personal and made my fiancé and I feel so comfortable with out any pressure and gave us the feeling of trust with this company. We have decided to choose KOTA and can't wait for this exciting journey and to start saving money and being part of the green community. read more

KOTA Energy Group - Here is the KOTA team DJ and Hunter from the Carlsbad ca location We can't be anymore excited about this solar journey - Solar Installation Near Me - Carlsbad, California

We used Kota for our solar install. At first we were happy with how quickly the Job was completed. However since it has rained, we now have a leak in our roof exactly in the same spot where a panel was installed. We have tried calling multiple times, but have not been able to get ANYONE to answer a phone or return a call. After reading other reviews, it sounds like I need the CEO's contact info if we want our roof to get fixed. read more

I looked at seven different companies b4 deciding to work with these guys. I can't say enough about this team. They are honest and some of the best people I've ever had the pleasure of working with! read more

KOTA Energy Group - Just went solar! - Solar Installation Near Me - Carlsbad, California

Our project with KOTA is rough.... We're over-budget, way late on our schedule and I had to babysit KOTA so they'll actually show up to the inspections they scheduled and the building inspectors and fire chiefs don't hate us for working with them. Our solar project was scheduled to be done within a month with 2 days for installation and then inspections. We are now 7 months into the project, 9 days for installation, they no-showed 4 inspections and failed 2 more inspections. We finally just passed our final inspection and are now waiting for our Permission to Operate (PTO). Since the timeline was slipping, KOTA assured us in writing that they have a policy where they would not process our financing until we had PTO and if we were going to be charged, they were going to cover it. They did not live up to their word on this side either. For the past 4 months, not only are we still paying for our electricity, we're also being charged for our equipment and financing costs. What probably happened is that when the NEM 2.0 was getting phased out, solar projects were plentiful and KOTA got greedy and took as many as they could get. They were stretched thin and I ended up paying for it and having to juggle my own budget and work schedule to manage this project. I'm hopeful that KOTA is fair and will make my situation whole, but not expecting it based on the track record. I'll just be relieved when PTO comes in and can finally be done with this project. read more

I had a very nice experience with Kieren! He was thorough and clear about the pros and cons about going solar.

I'm so glad I answered the door when Kieran stopped by to talk to me about solar! Kota exceeded our expectations. Their customer service, especially Kieran's, was exceptional. He was not only personable but also highly trustworthy, guiding us through each step with patience and clarity. Kieran's expertise in tailoring the number of panels to our current and future energy needs was impressive. His dedication shone through when he personally reviewed our first SDG&E bill post-installation, ensuring we understood the billing and app usage. We just got an $8 SDGE bill compared to the $300+ bills we've seen before solar! It pays for itself. I 100% recommend Kota to family and friends considering solar. read more

permanently closed, own my son $60k in commissions. Son worked there for 4 years, loved their management style. however you never know....so sad. they had a great business model. read more

I highly recommend Kota Solar. There installers were very professional, on time and clean. I have noticed a drastic reduction in my cost to SDGE and run my AC and jacuzzi daily. My sales rep McKay Hyde was so good and explains everything to me in a way I could understand without confusing me or upselling me for panels that I won't need. His honesty and commitment to his clients isn't something you find very often. He has followed up with me several times to check in and has come back over to my house one year after install to explain what all the charges are on my bill and where I am saving. I appreciate his hard work and customer service and have referred him to several of my clients and neighbors who agree that KOTA is the best. read more

Overall experience with Kota was good. There were some issues in the beginning, but they acted quickly and very responsive by rep, Chris Muncal. Communication was key. They walked me through the entire process and always made sure to let me know what stages we were in and time frame of completion for each phase. Chris was very open and honest, walked me through the entire process from start to finish, and even has followed up afterwards. read more

BEWARE!!! Kota is not a reputable company. They have ghosted me on completion without final inspection, and damaged our skylight and will not repair. They promised that our new roof install, with their subcontractor, would be able to be claimed on our energy credit, but that is not the truth, to sell us on lower payments when we applied the credit. They filed a letter of completion with the finance company to get paid on an incomplete job. This job was supposed to be completed by 10/29/2023. It still is incomplete. BEWARE !!! read more

Thank you homelink/kota for helping me get the right solar panels and solar production for my home. Before that I was dealing with $300-$400 and one time $600 electric bill because of the hot hot summer. Now my solar panels produce more than enough and the electric company is owing me money. Its been over 6 months already and I haven't paid a single penny for electric. Also thank you homelink/kota for the great service. You guys did more work than you should have and you didn't even charge me for it and I know you could have. I am so glad I chose you and I'm extremely happy with the results. I highly recommend Kota/Homelink to everybody looking for solar. read more

Our business at home was in need of a different power solution. We were sick of all the rising energy prices and so we looked up a ton of solar companies. All had subpar reviews until we found Kota. Kota has exceeded our expectations and went above and beyond to ensure our system was turned on quick. We've had friends that have taken forever to have their system turned on. It matters who you select when determining a solar contractor. Choose Kota! We are super happy! read more

Love these guys! I got to meet a lot of their team members & they gave me a tour of their office! I've worked with another solar company in the past, I can say with confidence these guys blow them out of the water on quality & ethics! I would definitely recommend at least getting a quote from them they will not steer you wrong! read more

KOTA Solar with the leadership of McKay Hyde gave me an excellent service from beginning to end. He was a very professional, very pleasant and such a good listener, no sales pressure, just thorough explanation of the benefits of having a solar system. i highly recommend their Company to anyone interested about Solar. read more

Korinne (KP) knocked on my door and was so sweet! She had great energy and really knew what she was talking about. I'd go solar with KP and KOTA if you want to save money AND have a great customer experience. read more

KOTA Energy Group - Solar Installation Near Me - Carlsbad, California

My experience with KOTA was nothing short of excellent. From beginning to end, the process was smooth. My sales representative, David, was extremely knowledgeable and helpful. He stayed in contact with me throughout the entire process and communicated every step of the way. The installation was flawless and the project manager, Travis, was very professional. Honestly I had a positive experience with every single person involved in this project. They delivered in a timely manner and exceeded my expectations. I highly recommend this company read more

Kota did an excellent job on our solar installation.it has been a yeat and we have had no problems. After Hurricane Hilda a circuit breaker tripped and one set of panels was not 100%. Kota contacted us and let us know they would monitor it. The problem went away. I asked Kota to come out for visual inspection just to be sure. They immediately followed up and sent someone out to check. Unbelievable customer service and follow up!!! All is good. Would highly recommend them for solar install and service. read more

I am giving them a 2 star review for the non responsiveness of the company. All of sudden my salesperson is mia, don't know if he is still with the company or not since his emails go unanswered and there is no response to phone calls. He might have left the company.... hmmm. When I call the company, there is never an agent that answers and a recording states I am next in line and then a recorded message states no one is available to answer the call. Well, it is unnerving that I chose went with this poor responsive company. I would not recommend them. There were delays and mishaps that occurred and I wanted reimbursement for charges incurred due to their errors and of course NO RESPONSE. I have been waiting for information on rebate for my batter, which by the way was installed incorrectly and had to have them come out to amend/correct, which I am glad, it's just the ghosting that has me. Before going with them I would definitely read all these reviews. They have a poor response record, a high damage and poor install rate, and their customer service is definitely lacking overall. If you purchase I would be wary they would be taking care of any problems, at least that is my perception based on what I have experienced. read more

The entire team at KOTA Energy group provided an outstanding customer experience throughout the initial sign up and solar install process. Our sales rep, Sean Silvestri, went above and beyond, guiding us from day one, all the way to the completion of the project. He helped us understand the best Solar and loan options without pressuring us and responded quickly to all of our questions. Our installation team, Greg, Simon and Harley worked very hard to ensure the solar panels were installed correctly while also accommodating our requests for the placement of conduit leading from the electrical panel to the solar panels. We've had our panels for a couple months now and couldn't be happier! Thank you Kota team!!! read more

was shopping for solar for quite some time. got quotes from all the big name companies. actually signed a contract with sun run and was told it would take 2 months from contract signature to install. 6 months later and nothing so i cancelled with them. fast forward to a year later when i met with Kota Energy energy sales rep sean. he addressed all my needs and pricing was competitive. signed contracts shortly after. they got moving right away. his install team was very communicative along the way. from contract signing to panels being operational was about 3 months of llwhich was even shorter than expected. the install looks better than any other solar projects in my neighborhood. i definitely won't miss paying the huge SCE bills. get solar!! and get it with these guys read more

KOTA Energy Group - Solar Installation Near Me - Carlsbad, California

KOTA installed my solar system toward the end of 2023 and they were fast, efficient and right on schedule. When my outside rep failed to respond I talked with Tyler Valet in the Carlsbad office who connected me with Kieren, a wonderfully responsive KOTA rep who took the best care of me and my neighbor who also wanted solar installed. I received personal guidance and great customer service from Kieren. Be sure to ask for him. I give Kieren and the KOTA company 5 stars! read more

Where do I start? I wish I would have looked at reviews before we moved forward with Kota. A co-worker at the time had used Kota and recommended them to many co-workers and two of us listened. I thought I trusted the opinion of this co-worker, but I should have known better. Both my husband and I, and our other co-worker who took the advice to work with Kota, had nothing but bad experiences throughout the whole process. The sales team didn't investigate our roof enough and then learned it would cost more than we signed up for and tried to tell us, but we stood our ground and told them that was on them and we weren't paying. The actual roofing work when finished, seems to be the best part of the whole thing. Before our roofing started, we found out from our co-worker that Kota had not paid the roofer and a lien was going to be put on his house. We discussed this with our sales person and wanted to ensure we would not have the same issues and were assured it would not happen. Well.....here we are many months later (we finished late last summer) and come to find out Kota still hasn't paid the roofer all the way and now he has no leverage to get paid because too much time has passed. Communication was always poor and scheduling of everything was not great. The whole time I just felt like we made a bad decision. Overall are we happy we have solar, yes, but if we could do all over would we, yes! This is not a reputable company and poor ethics and business practices. Turns out the roofer for our house is not the only sub waiting to be paid. There are tons of people still waiting to be paid and I don't think it will ever happen at this point! Protect yourself from this terrible company and go find someone else!!! read more

I met Tommy from KOTA today and have to say, he's definitely different from other solar sales guys I've connected with in the past! He had a lot more energy and personality which immediately stood out, I really enjoyed our conversation and I got to learn a lot more about KOTA / the solar industry in general. He also actually LISTENED to my needs and kept everything relevant to what I told him I want instead of just pitching at me. I feel like most solar sales people just push their solutions without first understanding my situation or my budget or even my desire to move in this direction in the first place. Needless to say, we're definitely going to continue the evaluation and I wish more sales people took this type of approach! Thank you Tommy for setting the bar high for others in your industry. read more

do not hire this company. this company it terrible from the top down. they will not respond to you doesn't matter how dire or important your issues are. i am currently fighting to prevent a lien on my home after kota damaged my property during installation and never paid the company that conducted the plumbing repairs. kota does not care about anything but getting paid. please look up their licenses in the state of california before hiring this company. all all good reviews are left by associates or employees acting as satisfied customers. read more

KOTA Energy Group - Now I can't even posts how bad the services actually is. - Solar Installation Near Me - Carlsbad, California