I went to Turners today for my Glock PPT and had a great experience with Manager Nathan and…read moreBenjamin. Both of them were extremely friendly, professional, and helpful. Benjamin is truly a sales genius! He took the time to understand what I was looking for and helped me find a handgun that was a perfect fit for me. Thanks to his excellent service and knowledge, I completed my PPT and ended up purchasing a new handgun today as well. Everyone at the store was very nice and welcoming. I really appreciate the excellent customer service from the entire team. Thank you, Nathan and Benjamin, for making my experience so easy and enjoyable. I'll definitely be coming back!

Came in on a Saturday. Stood around waiting to be helped for like 10 mins before another CUSTOMER…read moretold us we needed to sign in on an iPad. If you're having everyone sign in on a dang iPad you need to TELL EVERYONE WHO WALKS IN or have signs that instruct people on what to do. So we sign in and wait. And wait. And wait. Honestly. 4 people working the counter and each of them are leaning on the glass just taking their sweet time. We sat around waiting for over 40 minutes just to purchase ammo before we walked out extremely frustrated without being helped. Our phone got a text that they were ready for us when we were 10 mins away from the store. I get it. You're going to argue that each person gets great customer service and blah blah blah but if you're going to encourage your employees to take over 20 minutes with a customer, then you need more employees behind the counter. And put clear signage up that lets people know what the process for being helped is.

I purchased a helmet online and the helmet looked red when I ordered it online when I received it…read morewas two tone red and pink. I said no way I'm wearing a pink helmet. called Troy Lee said it was an exchange or store credit only. nothing was mentioned about this policy in the description. it was in fine print at the bottom of the homepage? beware of any item claimed to be on sale. you buy it and it's not right a exchange in your size is your only option unless you buck up to a different model. do your self a favor and shop Fox or Bell where they will refund your money or exchange the item regardless of being on sale or not!!l long as it's not been used and with the tags still on it

I have always been a big Troy lee designs fan. I wear TLD knee braces, chest protector, soft armor…read moreunderwear, and recently added the elbow guards. All of these items are made with superior quality, and I am very pleased. I even have a rolling TLD gear bag. Recently I was in need of a new riding jersey and pants so naturally I purchased a TLD set. After completing the first day wearing the pants I noticed they were torn. This was a normal day of riding with no falls or incidents. The damage is truly unexplainable. The material compares to canvas that has been exposed to numerous years of sun making it very very delicate. the pants quality is absolutely unacceptable for Troy lee designs. Even the overall design of the pants is poor. The knees are way to big (remember I wear TLD knee braces), and the butt area is also to big. My FOX, and Alpine Star gear fit much better. I contacted TLD customer service via email. After waiting a week for a response I finally called in. I explained what happened and asked for an exchange, but was denied. They offered a small discount, but it was more about the principal. The customer service agents were friendly however I feel like they have no discretion on the outcome of the call. After reading other reviews it's very transparent that TLD as a company does not put their customers satisfaction first. I am very very disappointed. I can honestly say I am done supporting what I thought was a fair company that had a smaller mom and pop feel. I generally buy top of the line gear. I believe in the "buy nice or buy twice" theory. It's not about the money or getting new free pants. I just wanted to get the quality that I expected with the first pair I purchased.. I will never buy Troy Lee Designs products again. I will also discourage others from doing so. There are many other companies that will take pride in their name and I choose to support them from now on.

It was my first time in the store and Tim was a big help, answering all the questions I had and…read moremaking really good suggestions for additional gear I could purchase. I needed a good pair of boots, and Tim was patient while I tried on like a hundred different pairs to find the right ones. I only got the boots this time, but I notice all their other products seem like good quality, especially the shirts. I will definitely be back, and will ask for Tim every time!

Not my local 5.11 but will make the drive for the selection and service! I was acknowledged and…read moreoffered assistance pretty quickly and when I didn't know what I needed, Tim helped with suggestions and I purchased much of what he showed me. I can appreciate that he never pressured me and took the time to really listen to what my needs were. Thanks for your professionalism and willingness to go above and beyond!

I have purchased 3 motorhomes from camping world. The sales department is average, the reason I…read morereturn is because they have an outstanding service center, specifically a result of working with Steven Contreras. He is phenomenal!! If you need service be sure to ask for him! NOTE: All locations do not operate the same. You must go to Riverside.

While my trailer was being serviced at the Riverside Camping World Service Center for warranty…read morerepairs before the Christmas Holiday, my trailer had over $2000 of technology stolen out of my Trailer, which included a Laptop, Xbox 360, Speaker bar + Subwoofer [which came with my trailer] and the projector [also came with trailer]. Police report filed, no response from Camping World.

They carry ZERO fishing supplies!!!! They seem to be good…read moreppl but tjeu do not off help!!! I literally walked by an associate looking lost on purpose and confirmed my theory: They either are clueless or just dont give a fu$%!!!!!

Love this store so much!!! It's so organized and packed with gourmet high quality products and I…read morewas able to successfully find a Lionel Messi Jersey to wear for Halloween to celebrate one of my all time Favorite Futbol Players ;0) I also found an adorably fun Plushie Shark to jazz up my Surfer Bestie's Cave and it ended up being one of the favorite highlight gifts of his Birthday Bombing night!! Emily and Jesus were both fun, pleasantly kind, and enthusiastically supportive Cashiers! I also really appreciated Jesus for thoroughly pitching me on the great benefits of signing up for a Dick's Club Membership. I love how appropriately staffed the Team is for the Holidays and all the endlessly practical and Artfully Charming Gifts available for all types of Sports Nerd Fans and Athletes!! I definitely recommend dropping in Dicks for your Santa Dunking Game Plan Adventures!

Will is amazing!! He took his time explaining us first timers the works around paintballing, the…read morebreak down on guns, mask, what you need in general! He was so patient and friendly I'm not going anywhere else to shop for my paintball needs! This store is well kept clean and organized!! They have vest, clothing, bags, everything you need and great value for the products they have! This is one cool place!

After being out of paintball for over 15 years, walking back into a shop felt a little overwhelming…read morebut Will made the entire experience awesome. He was incredibly helpful, patient, and took the time to walk me through all the different parts of my marker. He educated me on how to properly repair and maintain my setup. You can tell this shop truly cares about the quality of their gear and, more importantly, about making sure their customers are set up the right way. It's rare to find that level of service and attention to detail. Highly recommend. I'll definitely be back.

Desperate measures is our go to firearm store. Mark is incredibly kind and patient and always takes…read morethe time to answer all of our questions thoroughly. We've purchased three firearms from him along with multiple accessories and he is the only person we choose to work with every time. We hope he's well taken care of by the business. When he's there the owner is also very professional and welcoming, which makes a big difference in the overall experience. They have a great selection and we recommend everyone we know to them.

The staff are personable, knowledgeable and great with customers. They answer your questions…read morethroughly and within the law. I was impressed and will definitely return.

Like the guy above me, I made the mistake of ordering a bat from here. for starters I didn't…read morereceive the bat depicted on the website but a newer model. second problem i noticed the same epoxy from the cap on the barrel as well as a small crack in the barrel, i wrote the "owner" and he said it was just a blemish in the paint so i used it and that crack became ridiculously large. i wrote once again and he said if the bat stops performing he would replace it at his expense. well the next week it did such, i wrote him and he acted like he was going to replace it but it has now been 3 weeks since the last email he sent me. still hoping to hear back about this. but i myself will never do business here again and would recommend the same for anyone.

DO NOT ORDER FROM OUTLAWEDBATS.COM or BATSOURCE.NET…read more Both are the same company, selling the same products. I purchased a bat several months ago. Upon receiving the bat, I noticed that the end-cap was poorly glued and the glue had even dripped onto the barrel, making it obvious that a modification had been made. After approximately 10 games, the end-cap tore. OUTLAWEDBATS agreed to fix the end-cap if I mailed it to them. After approximately 1 month, I received the bat back and noticed that they had cracked the barrel when replacing the end-cap. They even glued the crack as if I wouldn't notice! I contacted OUTLAWEDBATS, who acknowledged the damage they caused, but wouldn't take responsibility. They told me that the glue they use is very strong and that it was difficult to remove the end-cap. The bat is worthless at this point and OUTLAWEDBATS has refused to replace it. Please don't make the same mistake I did and order from this company!! Here is an actual email response from the owner... There's always a chance that something might happen when fixing something like that. If the bat was brand new I'd defiantly replace it but not after being used for 6 tournaments and you claiming the end cap was coming off in which it defiantly wasn't, the tearing of the cap has nothing to do with the work I did and I thought it was a good gesture to offer and try to fix it for free. As far as your threats that you're very involved in the softball world? I'd be careful because I am as well and I know all the national directors and as you've said that you have saved all your emails, well so have I. I'm a reasonable person, and was willing to work out something we'd both feel is fair but after your last email please do prevent people you know to not purchase from me as I do not want customers like you anyways. My website is www.batsource.net. Any other questions feel free to call me at 951-283-2248 Jeff

Staff is very helpful and friendly. Jenn assisted me immediately and got what I came in for…read more Austin Rix also went above and beyond in double checking for additional inventory. Highly recommend this location.

Whenever I'm looking for a certain shoe Amy is always ready to help. They usually are all stocked…read moreup. Just went to the Presidents' Day sale and the prices of the shoes were so good both my kids walked out with 2 pairs each.

Came in for my son's letterman it came out good, there were a couple errors, but it looks good for…read morethe most part.

I really wanted to have a good experience with Ken Sporting Goods because we've used them for my…read moredaughter's letterman jacket since her freshman year, but unfortunately there have been problems almost every time. Her freshman year, they spelled her name wrong even though it was correct on the signed proof. They also put a patch on the wrong sleeve and told us we would have to pay for a new sleeve if we wanted it fixed, so we just left it. Now she's a senior, and I was told her senior year embroidery may not fit correctly because the spacing from the previous years was done wrong. We've also had rhinestones fall off within days and had to pay to replace them. The latest issue is what really pushed me to write this review. I was told her embroidery would take no more than two weeks, which would have had her jacket back right before Senior Night. I checked in and was then told it would be ready almost a week later, after Senior Night. The customer service throughout all of this has been disappointing and often rude. These jackets are a big deal to students and families, especially senior year, and I just don't feel like that is understood here. I have another child who is a freshman and already on varsity, and I will definitely be going somewhere else for his jacket.