I had Safe Auto Transport move my truck from Kentucky to California. The good news is that the…read moretruck arrived with no damage. The bad news is that the truck was missing parts. Two parts went missing that were in the front trunk: the tire repair compressor kit that was screwed down and the dual level charger. Upon receiving my truck, I asked the driver to add a note to the BOL (Bill of Lading) that the parts were missing. He said he did not know how, and asked me to sign. I refused. He called someone named Sam. Sam said he was busy eating lunch and that I should sign and he would update it later. I refused. They eventually updated the BOL stating the missing parts. However, upon calling Safe Auto Transport, they would do nothing about this. If you use Safe Auto Transport to move your vehicle, don't leave anything inside it, even if it is attached to the vehicle!

I had a good experience with Safe Auto Transport a few years ago. When I needed another car shipped…read moreI called them. This experience was not the same. I spoke to Sam who said he preferred using text to communicate. He sent me a quote to ship a car for. Ohio to California via text. He said the car would be picked up May 11 or 12 and would be delivered a week later. May 18 or 19. He wanted a deposit via Zelle and sent me the email to use. I sent the deposit and he confirmed receipt. i never got any documents or order number from Sam. The car was picked up on May 12 so I expected it on the 19th. On Monday the 18th I sent Sam a text and asked for a status update, he said he would check and get back to me. He never did. The following day I sent another text and got no response. I finally called the office and spoke to Max who needed the order number, which I didn't have. He was able to find the order and said he would check and let me know. I told him I was available Wednesday before noon and Thursday after 2pm. He said "we usually tell you when we deliver" but that he would see what he could do and get to me. He never did. I sent Sam a text and asked for an update. He said he also spoke to Max and didn't know why Max has not responded. On Wednesday about 3pm, Max called and said the car would be delivered Thursday between 8 and noon. I reminded him of our conversation the day before about my availability. He said they would deliver the car on Friday instead. That worked for me. On Thursday afternoon Max called and said the car would be delivered between 8 and 11 on Friday, perfect. At 11 on Friday, Igor called and said he was 40 minutes away but stuck in traffic. He finally arrived at 1230. The car looked to be in good condition with some tiny rock chips on the hood. Max had sent me a different email for payment than Sam used for the deposit. I sent payment using that email but it was not registeredbsonthenpayment would not go through . Igor would not leave until payment had been received. I sent Max a text and he was unsure what to do. In the meantime Igor said they will accept Venmo and provided that information. I was able to cancel the Zelle and use Venmo. Finally payment was received and Igor left. The big difference between these two transactions was a complete lack of follow through communication this time. Promises were made and not kept. Information kept changing. I don't know if this is the new industry standard, but it sure was frustrating.

I want to sincerely thank your entire team for making this happen, especially on such short notice…read more Your professionalism, communication, and willingness to help made a tremendous difference during a very stressful move. The military relocation process presented several unexpected challenges, but your team stepped in when others couldn't and delivered exactly what was promised. The level of support and responsiveness I received exceeded my expectations from start to finish. I truly appreciate all of the hard work that went into coordinating my shipment and ensuring everything arrived on time and without issues. Thank you again for helping make my move significantly easier. I would absolutely recommend your services to anyone needing a reliable and professional moving team.

This was a long search. When I tried to search a shipper for our vehicle on the web I got bombarded…read morewith a lot of prices and offers. Just make sure the shipper is registered with federal authorities. I got a referral for ShipCar24 from a friend who worked with them several times. I called in got great support from the team. Pricing was on the higher end of the bids nevertheless very good support. They assigned the transporter. Juan was driving the transporter. He called me to notify arrival (I was remote). Worked with my daughter. Loaded the car. My daughter had all of our end of college goods loaded (no issue). Juan was great. Notified us about the status. He even charged our car overnight (since the battery was dead). He arrived next day. (San Francisco to San Diego) Notified me about his ETA. Arrived on time. We unloaded the car at the mechanic. We picked up my daughters belongings. Paid partially upon pickup and paid the remainder upon delivery. Great experience. Great service and support.

Great business! Very communicative, reasonable prices and very friendly! Vehicle transported…read moredelivered quick with no issues. Skip the brokers and work with Angel and her husband. Thanks for everything!

I was assigned Black Box Trucking by a broker that I contacted to transfer my car from Modesto, CA…read moreto Mesa, AZ. And the Black Box employees were extremely professional and transparent. They explained their own cost and made me understand how much they're getting paid vs. the broker. They kept me posted before picking my car, during and up to the minute of delivering it to me to Mesa. It took them 2 days to deliver my car and that was amazing! Thank you Angel and the crew, wish you safe driving always and keep up the good work, you guys rock!

Bought a car online about 7 hours away from where I live. My options were to fly out and drive it…read moreback or have someone else bring it. Found XPEL1 and after just one phone call and a text message the car was on it's way to me on the following day for $45 dollars more than my airfare was going to be. Highly reccomend

After a miscommunication, me and the business owner had a misunderstanding and he was very nice in…read morecommunicating with me.

I was having trouble looking for a reliable shipping business to ship my belongings from orange…read morecounty to Sacramento I found these guys on yelp and they were extremely helpful, friendly & they were quick to respond all my questions, Gave me a quick quote and kept it very professional during the whole experience. John and the team were very helpful, arrived on time , loaded my belongings quick and easy and they arrived in the exact same condition they took the car in. I will definitely be recommending them to all my friends and family so they can also have the same experience!

Altho Sacramento Auto Shipping could not ship my car (due to the particular route), I really…read moreappreciated their quick answer. It can be so frustrating to send a message and then wait forever for a response (or never get a response at all). The courtesy from Sam (the owner) in providing a definitive answer quickly was appreciated!

Aundrey was great to work with - especially with this being my first time needing someone to…read moretransport my vehicle. I contacted them pretty last minute and he told me he could offer an exact pickup date and the car would get to me within 3-5 days after pickup. Aundrey called the day before it needed to be picked with a time for pickup AND said he had found someone to take it directly to me. My Jeep was picked up on Friday afternoon in Sacramento and by the time we drove into Boise, ID Saturday afternoon the driver let me know where to pick it up. Excellent communication throughout the process!

After calling 8 auto transport companies, I chose Advantage Auto Movers because their price was far…read morelower than all their competitors. We were looking for door-to-door service with 100k+ insurance with no deductible. While everyone else was quoting $595-$695 to move my 2010 Prius from San Francisco to Los Angeles, Andre at Advantage Auto Movers quoted $375. The carrier arrived on time, and we were told the car would arrive the next morning. However, the dispatcher couldn't provide an estimate for the arrival time. She said she would call 2 hours before the car arrived. She called later that day to tell us the car wouldn't be delivered until the next morning, and again said she couldn't give us an estimate for arrival. If the carrier had been able to give us an accurate window for delivery, I would have given Advantage Auto Movers 5 stars. Andre, the manager, provided excellent customer service, always immediately answering calls and courteously answering all our questions. I would definitely use his service again, and recommend it to friends.

Absolutely not! They are absolute liars! They accepted the tow with my insurance's third party tow…read morefinder company. After 30 minutes to an hour later, they had additional questions about the tow and based on the answer, it would determine if they could assist. I expressed to my insurance company that whatever questions this company had should have been addressed before they accepted the tow and NOT almost an entire hour later. I further explained that I could only get the answer from Toyota as I personally didn't know. My insurance and I both called Toyota and Toyota confirmed that whatever this tow truck company was asking, they were able to do. My insurance company then informed this company of the answer Toyota provided to which this tow truck company confirmed with my insurance that they finally fully accepted the tow. I informed my insurance company that if I didn't get an ETA text or call from this tow company within the next hour, I would call my insurance company back to alert them. Welp, an hour passed and this tow company never contacted me. When calling my insurance company, I spoke with a new representative who wasn't aware of the situation and he informed me that this lying incompetent time wasting tow truck company put in their notes that they weren't able to tow my vehicle because Toyota said it couldn't be taken there. I called Toyota with the insurance rep on the phone and they confirmed...that was a lie! I called this incompetent unprofessional lying company directly to get answers as to what the h3ll happened. The phone rings and a fool answers by saying "hello". Mind you, this is supposed to be a company. I immediately ask who I was speaking with and whether or not it was a company because of how unprofessional this fool was on the phone. Rather than answering my legitimate question, he resorted to asking who I was. I asked again if I was speaking with a company. He then raises his voice to ask who I was again. I then use very beautiful colorful language towards him by asking him who the $%&* he was the %&%* and hung up on this fool. I say all of this because for any future tow, I will make sure to never use their service whether through Toyota or privately. This company is absolutely pathetic and I am happy to warn others about what issues they could potentially run into. FYI - I see they respond to negative reviews on Google. Before they even try to respond to this review here, I want them to know that almost everything I mentioned here can be proven because the calls with my insurance company and Toyota are both recorded by me. Additionally, should they even attempt to write a false response, I will amend my review to reflect comments on their response. Go ahead R Towing, try me.

Very professional. Upstanding. Prompt. Another tow company made us wait 4+ hours. So this company…read morewas dispatched instead, he gave updates on eta and in mean time the original tow company showed up. Mike still showed up to make sure we were safe and okay. 100% recommend! 1st company 4.45 hours RTowing 23 mins

Needed a car moved from out of state. After getting…read moremultiple quotes I decided to go with Auto Transport Express. They provide great customer service, excellent at answering phones, and reply to texts in timely manner. My car was handled well and was delivered to me in perfect condition. I loved working with Victor.

I purchased an out-of-state car and needed to have it shipped. Also, I had an upcoming business…read moretrip, so I was trying to get the car delivered prior to that. I went through a car shipping broker, and Auto Transport Express got the job. Once I got their contact info, I reached out to the driver (Victor) multiple times to get status updates and make arrangements for the delivery. Throughout all of that, Victor was very patient with all my questions and very flexible (he ended up picking me up from a train station and taking me to the car, on the weekend!). He also went through the paperwork, showed me the issues he had seen when he picked up the car (small scratches, etc.) and everything looked OK. All in all, I was very happy how the delivery turned out and would most definitively work with Victor again if need be (thanks, Victor!).