*** WARNING. Do not hire this company. *** We paid them $600…read moreto provide a complete 3D design and finalized cost they refused to complete the work or refund our money. On Oct 10. the owner posted a response to backtrack on their story to claim they have refunded me "immediately". I HAVE NOT BEEN REFUNDED at all, this business is LYING. After I posted this update, the owner must have determined his false action was not good at deceiving readers of this review and changed his post again. (Screenshots added) Series of events: 1. We had them at our home 2. They provided a free cost estimate 3. We liked the estimate and discussed next steps. They informed us it's to pay $600 to get a completed design. We asked them point blank if paying for the design is going to provide us a complete/finalized design and that it does not require us to move forward with this business. They said yes we will be provided a complete and finalized design and no we will not be required to contract with this business 4. We payed $600 and entered the design phase 5. During the first review of our design we provided them with defects in the design based on the specifications provided and new requests we wanted to add. We were told we would be provided the complete and accurate designs with the defects corrected and the new requests added. 6. They provided a second design iteration which also had design defects which do not align with or meet our original requests. They had failed to incorporate the additional asks which were told would be provided 7. During the design review phase we aligned this business isn't an appropriate service partner for us to contract to build due to concerns we had with their contract regarding payment scheduling, accountability for damaging our personal property, and potential for cost increases. 8. We requested they finalized design plan which had already been paid for. 9. This business, as a result of us not choosing to pay the $10K+ non-refundable to move to the next phase, is refusing to complete the designs we have already paid for

We recently finished a two year journey that took us through discussions with no less than six…read morecontractors on a project to extend our gabled roof from our house over a portion of our patio so we could get more use out of the area. We finally decided to pull the trigger and proceed with the process right at the same time as Covid hit and at the onset of higher wood prices as well. Contractors for home improvement projects like what we wanted to do were in high demand. Ours was a small but complex project (due to several different roof lines) and we found out the pool of contractors was small. Some were upfront with us and said it was more complex than they could handle. A few of the very well known contractors around Frisco acted like they were up to the task of the project but when all said and done they didn't have the knowledge to actually build the specific design that we wanted. We went the extra step to get a structural engineer to prepare a report but unfortunately he turned out to be totally worthless and inept, his design was horrible, and he was a waste of money. He ended up being more of just a "concrete slab guy" rather than a structural engineer. We mistakenly thought we would be better prepared if we had a structural report ready for whatever contractor we picked, but we finally found a contractor that had a competent structural engineer they used that knew what they were doing - read on. Because it took so long to find a contractor we trusted, we had a lot of time to really plan out what we wanted. We were wanting to extend the gable over the patio, but had some specific preferences for the finish out. We wanted certain lighting accents, fans and electric heaters to get more use out of the covered space. We came across Beautiful Backyard Living (BBL) and after seeing the videos they had online, we gave them a call. Austin came out and worked with us during a consult where we talked about our vision and what we wanted to include. We knew it was a challenge, from a design and build out perspective, but Austin was great to work with. He took our concept and ran with it. They created a design that was structurally sound and that fit our vision perfectly. He came up with a visual rendering of the build out and took us through a couple iterations adding his ideas to ours to come up with a great plan. I was impressed with how professional BBL was and the fairness of their terms. NOTE: we even had one contractor that tried to discourage us from actually signing a contract for the work; if your contractor won't agree to the work in writing, run, don't walk away from that company! But with BBL, it was part of the process. Everything was in writing, pricing was agreed to up front, leaving nothing to chance - I really respected that. I'm not sure if our project was as involved as others, but we had carpentry, roofing, brick work, guttering, and electrical sub contractors involved. Austin, was there every step of the way making sure things got done right, corrected any issues to fit the plan, and adjusted as needed. He was working for us, and held his subs to his high standards. Suffice it to say the end product looked great. The brick addition blended in so well, and the carpentry on the covered gable, ceiling and cedar accents looked great. The patio cover extension looked like it was part of the house all along. We highly recommend working with BBL, their work is absolutely stunning!!!

Shortly after moving into our home we realized we needed a patio cover to protect our furniture…read morefrom rain and sun. We contacted Architect of Shade and had a patio cover installed in 2023. Austen led the installation and exhibited such a keen eye for engineering and design. He ensured our roof sloped away from our home and also had many design options to choose from. It was not a cheap project, but you get what you pay for and we have been immensely pleased. There have been no leaks and the harsh southern sun is filtered by the amber cover we chose. Now, in 2025, we needed a new roof installed. To ensure a proper job, we needed the patio cover removed. We contacted Austen and they came out and carefully removed, cleaned and reinstalled the patio cover for us. We have had such a great experience, we will use them for future projects and recommend them highly to others.

I loved having Ihome replace the roof to my home. they are super quick, efficient, professional,…read moreand listen to all my needs. They work around my schedule flawlessly and the outcome was perfect! The new roof and new gutter looks amazing!

I home contracting just completed a roof project in my home. We're very pleased with all the…read moreprocess and very grateful that we found Javier and his crew. They were very professional. They only took a day to complete the job, leaving everything clean, my garden in perfect condition and no nails behind. Very Happy with IHome contracting!

We recently had our pool deck and patio resurfaced at our Dallas property by Texas Premier Coat…read moreResurfacing, and we couldn't be more pleased with the results. The entire project was completed to absolute perfection. The new surface has completely transformed and modernized our backyard, giving it a fresh, updated look that feels both high-end and durable. A huge part of our satisfaction came from working with Mendie, our salesperson and project coordinator. From the very beginning, Mendi was incredibly professional, responsive, and engaged. She took the time to answer every question we had, provided clear explanations of the process and options, and most impressively, visited our home every single day during the project to ensure everything was progressing smoothly and meeting our expectations. That level of dedication and hands-on support is rare and truly appreciated. When it came to the installation, the resurfacing crew, led by Junior, was a pleasure to work with. They had the heavy lift of grinding the painted concrete around the pool and made sure the pool was protected and debris was cleaned up. They worked closely, and were very patient with us, when it came to finalizing the colors (and shading) for the new surface. It turned out beautiful and matched the natural stone already installed around the pool. It's also worth noting that while Texas Premier Coat Resurfacing has an extensive track record and strong reputation in the Austin market, they're continuing to expand in Dallas -- and based on our experience, they're doing it right. After receiving four different quotes, I found them very price competitive. The craftsmanship, customer service, and attention to detail all reflect the expertise of a company with deep industry experience. We highly recommend Texas Premier Coat Resurfacing to anyone in the Dallas area looking to upgrade their outdoor surfaces.

Had an amazing experience working with Mendie. She's professional, personable, honest, with high…read morestandards and delivers quality work. We purchased a home that had an overlay that Mendie's team had done 12 years earlier. The owner neglected it over the years and never resealed it. The whole patio was bleached from the sun and large, unsightly cracks developed from the ground settling. It was a MESS and no contractor wanted to touch it! Mendie happened to be staying at our Airbnb on the property and mentioned that her team had done the overlay over a decade ago for the previous owner. I asked Mendie to help me with what to do to bring it back to life. She was so willing to work with us to help us save this patio. Mendie knows her craft and which products work and which don't. She's creative and knew how to get the particular stone look we wanted. She recommended products that would minimize the maintenance that was needed in the future. Bottom line is that patio was brought back to life and looks fantastic! We are thrilled! We are so happy to recommend Mendie and her team to anyone that needs concrete work done.

Price: expensive. Technician: professional, efficient, but…read morecareless on protecting landscape near window. Business practice: ACME provided misleading information, and not take responsibility for it. The Production Control Manager, Kristen, texted and emailed me saying that the replacing glass, type 5527, is "closer match" to my old glass. It turns out that ACME installed the glass with yellow tint. It is not even close to my old clear glass. Kristen tried to give non-sense explanations such as reflection of blue sky, reflection of the brown brick. Below is the photo of my window with the new glass installed by ACME on the top portion. The bottom portion has the original clear glass. It's clearly that new glass is not any close to the orig glass. ACME did not tell me the new glass is this yellowish.

I selected this company based upon the reviews. The customer service was quick and responsive. They…read morewere able to solve my window problem (gap in the window allowing a lot of cold air to come in). Once they solved the problem, they checked the rest of the window and advise me on the issue and what to look out for if I have this problem in the future. Technician was professional.

Frontstar just completed our screened in porch. The work was done well and on time. We have never…read moreexperienced a company with better communication skills. We were kept up to date on every step and they finished on time at the quoted price. Very professional.

We had an AMAZING experience with Frontstar. Joaquin and his team are top-notch. They demolished…read moreand rebuilt our large back deck and also removed and installed a new front door for us. We couldn't have been happier with Joaquin's professional manner, his fair prices, and his integrity. The project took just a bit longer than expected due to weather and a couple of unforeseen circumstances with our house, but we were always kept up to date with exactly where they were in the process and how long they expected the project to take and didn't ask us to pay any extra even though it took longer. They worked long hours, took few breaks, and made sure we were 100% satisfied before they finished the project. Highly recommend. 5/5 stars, will use again!"

I am NOT recommending this company to anyone! I chose Lifetime Fence because of their "lifetime…read morewarranty" but getting them to Honor it is impossible. I've been trying to get two gate boards that are warped fixed since summer of 2025. They finally sent a technician a few months ago in 2026 spending 10 minutes and blaming it on "excessive rain" during a drought and leaving before fixing anything. I paid a premium for quality and service and received neither. Save your money and go elsewhere! BUYER BEWARE

Update: 4/17/24: It was time to re-stain my investment (fence) and I contacted Heather and Jeremy…read moreto set it up. Scheduling was very easy. Alan and Eric arrived on time and did a great job of power washing the fence. We had to wait a few days due to rain before the fence could be stained. Agustin (I believe) came by to stain the fence. He was very friendly, thorough, and did a professional job. I received a follow up call to ensure that I was satisfied with the job. The fence looks new, and I'm looking forward to preserving the fence as long as possible and following Lifetime's recommended maintenance schedule. This company is a pleasure to work with, their quality of work is top notch, and they make me feel like a valued customer. Update: 4/29/2021: I found that the best way to get service after the sale, is to contact the office directly. Jimmy, the owner, is extremely responsive and shows a genuine concern for his customers. He stands behind his product, whether it be a defect in materials or workmanship. 3/3/21: I wanted to replace my 6 foot, side by side wooden fence with an 8 foot board on board fence. One portion of my fence was ten years old, and another portion was five years old. I was looking for greater privacy from prying eyes, security, and to add value to my home. I spend a lot of time in the back yard, so I wanted to have greater enjoyment. I consulted with two other companies, before I went with Lifetime Fence. I met with Brian, we went over a few options, looked at other fences in the alley, and his proposal made the most sense. I did not feel pressured to commit, and didn't sense any high pressure sales tactics. Everything was above board. Their warranty provides peace of mind. I put 50% down, and Jimmy, the owner, called me right after the snow storm to set up an install date. Brian came by that morning, and we did a walk through with Adrian and Hernan. I was going to be home during the install to answer any questions and/or address any concerns. The first day, they took down the old fence and posts, installed the new poles, rails and trim. The next day, they made some leveling adjustments before installing the pickets, and the rest of the trim. I really like my new fence, and am looking forward to enjoying my backyard for many years to come. I feel that I achieved my objectives with this fence. I'm looking forward to a continued relationship with Lifetime Fence! Thank you! * The 2021 reviews were under an old profile which is no in use. I wanted to merge it with the updated 2024 review to reflect continuity with the same company under my current profile.

This is a terrific company. We had a patio extension along with a gas fire pit installed. Brandon…read moreand his designer Dean helped us design exactly what we wanted. They delivered as promised and communicated with us during the entire process. The employees who did the work always cleaned up and the quality is just outstanding.

I would not recommend Blue Fox Outdoor Living to anyone. They do not honor their commitments, do…read morenot communicate, and when they do communicate, it is excuses why they will not fix their poor work. I spent 50K for a new pool deck and landscaping and there has been numerous issues with water drainage. Blue Fox was contacted and took weeks to get response. Their responses were to blame rain and/or Sprinklers. After five months of texts, they finally come out and look. Then the response is lets wait for the ground to dry. As stated, it is always and excuse and no action to take care of the problem that is under warranty. This is a shady operation and I will take other course of action with them now. Beware and get an iron clad contract as their owner/manger Brandon Boutell is as shady as they come. There are plenty of highly respected and reputable places to go.