The wipers I needed were in stock. They have an easy-to-follow electronic guide to be sure you pick…read morethe correct models. The checkout worker double-checked the correct models for me, too, which I thought was nice of him, and he installed the wipers for me. He also helped me choose the proper windshield cleaner, since everything I already had at home was leaving streaks. He suggested the one he personally uses, which I appreciated. It took care of the streaks, but not the greasy residue--I'm not sure why I have that. I'll follow up on what to do if a professional car wash doesn't take care of the grease. I have to wait three more weeks before I can get the car washed because it recently had body work done and is still curing. We chose the Chemical Guys glass cleaner. I had wanted Meguiar's per a friend's suggestion, but the store only had it in a multi-pack of other sprays. I am grateful for the personal assistance.

Great service! Very helpful and knowledgeable! Had just what I needed. Thank you, Taggart!read more

For anybody rebuilding a VW beetle or bus, this the "to Go place" to go to. They got me everything…read moreI needed to put refurbish my friends 1974 Beetle and sell it for her after she was laid off during the COVID crisis.

Once again, Chris & Brian are the reason I am able to continue to drive my almost 50 year old VW…read moreSuperbug. It wouldn't start today. I called Viking. After my husband jumped it, I went to Viking this morning. Within an hour I had a new battery. Never have I had better service on a vehicle. My identity is that Bug. Thank you Chris & Brian for being the reason I can still drive it.

Went there to buy a bulb for my burned out headlight. The young man there it was exceptionally…read morefriendly and exceptionally helpful and helped me change it because I didn't know how to do it. Really great service, and much appreciated. They clearly knew what they were doing. And answered some other questions.

I thought I had a bad auto battery. Drove my car to Napa Auto Parts,…read more where service person Raymond politely checked the battery, and said yes. It was under warranty, so he replaced the battery without questions or cost.

If you have an older car - this is the place to go! I've been to Pick n Pull from Moss Landing to…read moreRichmond (I live in SJ) and the people at this location are awesome! I use Row52.com to advise when a match for my particular old import car has arrived at a local location in case I need something.... and I've gotten a lot over the years. The Richmond people were so helpful, a gentleman also assisted us (3 ladies in our 60s who happen to all appreciate a good PnP experience) and the manager of the location gave him coupons for future discounts when we let her know how kind he was. This location is very clean, easy to find and nice parking lot (again - IYKYK).

I'm going to post my review in 2 parts - first the logistics and then the actual pickup…read more Logistics - McKensey is amazing. Very personable, very intelligent and easy to communicate with. I didn't have to explain a si vile thing to him. He got it! Also he is very good at collecting the information for the car and I appreciated how patient he was with me. Excellent customer service and has all the info he needs and if he doesn't, he is very polite about putting you on hold. All in all, an excellent and easy process.

We drove two hours to look at a used Lexus and from the moment I opened the doors, the staff was…read moregreat. Miguel, and Joel, truly set the bar when it comes to customer service. They're extremely friendly and knowledgeable. I absolutely recommend you give them a look if you are searching for a new ride.

Very disappointed with my experience with Chevrolet Novato…read more About two weeks after purchasing my vehicle, I noticed that the air conditioning was not working properly. I contacted Chevrolet Novato, and they told me that they would take responsibility for the issue and asked me to bring the vehicle in. When I brought it in, they simply recharged the A/C and added dye to help detect the leak. They clearly told me that when I noticed that the A/C stopped cooling or started blowing very little cold air, I should bring the vehicle back so they could inspect it and locate the leak. At no point did they tell me that I had to bring the vehicle back within a specific period of time. They never told me I had 30 days, 60 days, 90 days, or any other time limit. I simply followed the instructions they gave me. When I later noticed that the A/C was no longer cooling properly, I contacted them to bring the vehicle back, exactly as they had instructed me. To my surprise, they told me that they were no longer responsible because too much time had passed. I find this very unfair because I did exactly what they told me to do. If there was a time limit for them to take responsibility, I believe they should have clearly explained that to me when I brought the vehicle in and they recharged the A/C and added the dye. I am not asking them to take responsibility indefinitely. What I am saying is that I followed the instructions given to me by the dealership, and now they are using a time limit that was never communicated to me as a reason not to address the problem. I expected much better communication, transparency, and customer service from a Chevrolet dealership.

A friend referred me to Anthony's Auto. I usually take my car to Honda for various car maintenance…read morebut I was looking for a local business that charges a reasonable price. Tony provided great customer service. He scheduled an appointment for me over the phone and took care of me when I dropped off my car. This business is honest and reliable. I'm glad I know a local body shop I can rely on.

We took our aging, high mileage Toyota 4runner with a cylinder 2 misfire in to Anthony's and were…read moreback on the road the next morning for $237!! That is the smallest amount that I have paid for a repair in any shop in the last 40 years! By contrast, a Mini Cooper shop in Chico recently wanted over $600 in diagnostic testing for my daughter's cylinder misfire. Only going to Anthony's from now on!

I always go here when I need an auto part - the staff is knowledgeable and friendly and quick to…read morehelp and advise - however I got EXTRA special help from Eduardo last night 8-8-26 just before closing - I had just come from Valvoline oil change a few blocks away, I discovered my auto cabin filter was ancient and needed changed and I wanted to do it myself more affordably - so I brought it in and Eduardo helped me match it up with best replacement at best price, and best of all - last customer of the night, he was extra kind to a female driver who had no idea how to put that thing in again, he knew all the tricks in the books and gallantly popped the new filter in the right way as a kind courtesy - this is outstanding kind service above and beyond and the kind of helpfulness from the shop I will return to! Thanks to you again Eduardo I have clean car cabin air now! :)

I needed some help and Oscar was the best! He offered to help me find the right windshield washer…read morefluid and then even put it in my car. Excellent and gracious service!

Walt took great care of my 74' F100, he even rebuilt the existing e-brake I was told was inoperable.read more

I own an original 68 classic car. I brought my vehicle to Walt to have some work done. I was…read moretold he was good at what he does. I was not told that he was a crook. He ruined my paint and my transmission and told me it was not his fault. He left me with a mess that I paid top dollar in cash to fix. he is the most crooked man in the business. I would not recommend him to anyone for any reason I would actually detour anyone from going to him he is a crook and will take your vehicle unless you pay for his incredibly low quality work and damage he does to your car. STAY AWAY.....

Andre was so helpful in helping me identify the windshield wipers I needed to replace the ones on…read moremy work vehicle. He also uninstalled the old ones and installed the new ones. It was a small task, but I really appreciated the wonderful customer service. Easy, wheelchair accessible parking and entrance. Staff greeted me as soon as I entered. Thanks for your help!!

Great service today from Daryl at O'reilly's in Sausalito. He was very helpful. Great to have this…read morestore as a local resource.

Windshield wipers for my van, these guys wanted to charge me $36 each, when they are available for…read more16 and $10 each elsewhere. Never going back!

Well I was searching for a product, and the pinhead I spoke two said he would go look to see if it…read morewas in. well after a 6 minute hold , I hung up and called back. same pinhead, and after 6 minutes decided they were not really looking. Dick heads.