1. Novato Chevrolet

    1. Novato Chevrolet

    0

    Novato, CA

    Novato Chevrolet

    3.2 (255 reviews)
    Open 9:00 am - 7:00 pm

    Request a quote

    You can now request a quote from this business directly from Yelp

    Services - Novato Chevrolet

    Auto brake repair

    Auto engine repair

    Auto exhaust repair

    Novato Chevrolet Photos

    You might also consider

    Recommended Reviews - Novato Chevrolet

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    Reviews With Photos

    After visiting several dealerships and getting nowhere due to my credit, I finally found a team that actually treated me with respect and worked hard to help me. Not only did they get me approved, they secured an APR nearly 10% lower than what I was offered from CarMax and Carvana. Joel (Sales) was incredible throughout the entire process. He even checked in on my deal on his day off and stayed involved the whole time to make sure everything went smoothly. What stood out the most was that he genuinely cared that I was comfortable with the financing -- not just that the deal got approved. He even helped arrange transportation so I could get from San Jose to pick up the vehicle 2.5 hours away. That level of effort is rare, especially on a used vehicle deal. Gino (Finance) also did an outstanding job. He secured the lowest rate I've been offered in years and even discounted a warranty so I could have coverage without stretching my budget. The entire finance process was transparent, honest, and completely pressure-free. The service department also delivered. The vehicle was fully taken care of and everything was handled professionally. After being dismissed by other dealerships, this team made me feel valued as a customer from start to finish. I drove over two hours to work with them, and it was absolutely worth it. Now I'm the proud owner of a great Chevrolet Tahoe that my family really needed. Huge thanks to Joel, Gino, and the entire team. Experiences like this are why great dealerships stand out. By the Way ! After re reading all the posts about them hiding add ons ....or being shady I call nonsense to that..... it's BS ! They are extremely upfront humble and honest ! They offer add ons like they do gap or extended warranty . They offered to me , nothing was 'forced' 'hidden' . Unreal how some people react to people just trying to do their job . A simple no , not interested was all I said ...not one follow up on the topic ...how is that pressure??? Or hidden ??? It's an offer !

    Do services

    they do a great service there, They are the best of best for services to help you out to get your right ride

    Mid-life crisis car lol.

    See all

    Photo of Kyle J.
    112
    9
    0

    2 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 days ago

    Business owner information

    Photo of Jenn P.

    Jenn P.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 months ago

    Business owner information

    Photo of Jenn P.

    Jenn P.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    25 days ago

    A non-professional dealer would never buy a car here again. Terrible service. They sold me a new car with a lot of problems

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 months ago

    Business owner information

    Photo of Jenn P.

    Jenn P.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 months ago

    Business owner information

    Photo of Jenn P.

    Jenn P.

    Helpful 2
    Thanks 1
    Love this 0
    Oh no 1

    19 days ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Renee M.
    366
    24
    0

    6 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    9 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    10 months ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0
    Photo of P B.
    48
    20
    4

    1 year ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    11 months ago

    Business owner information

    Photo of Jenn P.

    Jenn P.

    Helpful 4
    Thanks 0
    Love this 0
    Oh no 0

    11 months ago

    Business owner information

    Photo of Jenn P.

    Jenn P.

    Helpful 0
    Thanks 1
    Love this 0
    Oh no 0

    1 year ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 1

    7 months ago

    Business owner information

    Photo of Jenn P.

    Jenn P.

    Thank you for the review, Elmer! Have a great day!

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of K S.
    0
    4
    0

    7 months ago

    Business owner information

    Photo of Jenn P.

    Jenn P.

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    7 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 1

    1 year ago

    Helpful 2
    Thanks 2
    Love this 0
    Oh no 1

    5 years ago

    Helpful 26
    Thanks 0
    Love this 27
    Oh no 0

    1 year ago

    Business owner information

    Photo of Jenn P.

    Jenn P.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Helpful 10
    Thanks 3
    Love this 3
    Oh no 1

    11 months ago

    Business owner information

    Photo of Jenn P.

    Jenn P.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Business owner information

    Photo of Jenn P.

    Jenn P.

    Helpful 1
    Thanks 1
    Love this 0
    Oh no 0

    1 year ago

    Helpful 2
    Thanks 1
    Love this 0
    Oh no 0
    Photo of Tom J.
    30
    73
    4

    1 year ago

    Helpful 2
    Thanks 3
    Love this 1
    Oh no 0

    1 year ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 2

    1 year ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of J R.
    1
    13
    8

    2 years ago

    Helpful 7
    Thanks 3
    Love this 1
    Oh no 0

    6 months ago

    Business owner information

    Photo of Jenn P.

    Jenn P.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 1
    Thanks 1
    Love this 0
    Oh no 0

    2 years ago

    Helpful 2
    Thanks 1
    Love this 2
    Oh no 0

    4 years ago

    Helpful 7
    Thanks 3
    Love this 2
    Oh no 2

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Oscar , Nick and Adam are the best group of individuals I've worked with in a while. Great customer service. Please go see them !

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Helpful 8
    Thanks 0
    Love this 10
    Oh no 0

    7 years ago

    Helpful 4
    Thanks 0
    Love this 2
    Oh no 0

    Page 1 of 7

    Ask the Community - Novato Chevrolet

    Review Highlights - Novato Chevrolet

    Salesman John Murcia was super helpful, friendly, and went above and beyond making it a great experience.

    Mentioned in 18 reviews

    Read more highlights

    You might also consider

    Marin County Ford  - Marin County Ford Serving Customers in Novato, SF, San Rafael, Bay Area, Petaluma, Napa & Richmond CA

    Marin County Ford

    (434 reviews)

    BEST CAR AND SALES/FINANCE TEAM EVER!!!!!! Everything was so seamless, stress-free and thoughtful -…read moreI was waiting for the other shoe to drop and it never came. Tsoai genuinely works with you on price and putting you in your dream car, and Choy in the finance office walks you through everything so you clearly understand everything you're signing and how you can protect you and your car. I'm genuinely so happy the car I wanted to buy happened to be here - because they really made the experience what it should be - an exciting life moment. Also props to the bell I love a good bell ring. I will never buy a ford anywhere else in California.

    Had a great experience here at the Marin County Ford. Despite being the first time I had ever…read morepurchased a vehicle I never once felt like I was being led astray with my decisions or forced into a choice. The Employees were super kind and forthcoming especially Tsoai Gordley as well as John Preston. Despite my car only being 5K and a 2015 model, I still felt as if I was being treated terrifically and not someone trying to be rushed out the door for someone trying to purchase a brand new vehicle. Even After I left there was a problem that I caused because I was unfamiliar with all the controls. They took care of it immediately and without any charge. I was so relieved. Always professional and kind. MCF truly deserves a 5 star rating and if this review software went higher I would give it even more. Even with my small budget they were able to find me great used vehicles.

    Kia of Marin - Kia Stinger

    Kia of Marin

    (175 reviews)

    I brought my car to Kia Marin after my local dealership was completely unhelpful. From the start,…read moreKia Marin provided excellent service. They were able to get my car in quickly for a warranty concern, diagnosed the issue promptly, and ordered the necessary part. As soon as the part arrived, I was notified and scheduled for service the very next day. Adrian was especially responsive, professional, and helpful throughout the entire process. He kept me informed and made sure my issue was taken care of efficiently. I truly appreciate the outstanding customer service and would highly recommend Kia Marin to anyone needing service for their vehicle.

    I posted this on Google reviews as well! Extremely disappointed with the service we received from…read moreKia Marin in Novato. For over a year, we repeatedly brought our Kia to this dealership because we were experiencing a concerning jerking motion when stopping, as well as instances where the car would completely lose power when pressing the accelerator. Each time, we were told there was nothing wrong because the service department could not recreate the issue. After continuing to insist that something was not right, I finally took the car to another Kia dealership. They immediately identified the problem: the transmission needed to be replaced. Adrian in the service department repeatedly dismissed my husband's concerns and his insistence that something was wrong. After more than a year of bringing the vehicle in and being told there was no issue, all we received was a "sorry" and a response along the lines of, "We never had issues with it." This is the vehicle I use to transport my young child, which makes this experience particularly upsetting. I am incredibly thankful that nothing more serious happened while she was in the car. Thankfully, the full transmission replacement was covered under warranty, but that does not change how disappointed we are with the way our concerns were handled. We trusted this dealership with our vehicle and repeatedly raised concerns about a potentially serious safety issue, only to have those concerns dismissed. We will not be returning to Kia Marin for future service, and based on our experience, I would not recommend purchasing a vehicle here if this is the level of service and attention you can expect afterward.

    Marin Auto Sales

    Marin Auto Sales

    (2 reviews)

    Mario Marin does not sale good quality autos, we have had a bad experience. We took the car back to…read morehim after two days, because check engine light came on, he said he will fix it, so he reset the engine light forbid it just come back on, we have spent over $6,000. And it needs a new motor, so seriously he is not a Subaru specialist as he claims. If he was he sure wouldn't sell autos with blown motors. We called him and he blocked our calls and Facebook access. Definitely not an honest person. This is too bad, because my daughter is disabled and this car is everything to her, but of course it will not last much longer. $12,000. Plus $6000. for auto repairs which are just keeping it going for a little while. This is BS, if he wants to be honest, he should make this right with her. This was at his place in Yreka, Ca

    I walked in here looking for a car, the gentleman working there did not pressure me at all and was…read morevery patient with me. I felt ease and like no one is watching me. I hate the feeling of someone is breathing on the back of my neck wherever I go. He just stayed in his office LOL. I got to drive this Jetta I liked but did not get to buy it unfortunately. I hope to come here when I'm ready to purchase. Prices were relatively cheap i am assuming because they don't offer finance. and the gentleman offered to show me the Carfax for any car. I do not know his name but I will be back for sure when I have the funds. Cool little place

    BuySide Auto - 2018 Audi S4

    BuySide Auto

    (226 reviews)

    SoMa

    The best car buying experience I have ever had by far! Entire process from initial contact to…read morereceiving my car was frictionless and effortless. Excellent communication, service, and timely replies. I received a significant discount on the OTD price, even when including the BuySide Auto fee. On top of that, I NEVER had to step into a dealership, talk to a salesperson directly, spend hours playing the "let me ask my manager" game, or have to talk to a Finance manager and repeatedly say NO to unnecessary options. All communication was easily done through email and text, although phone and in-person contact was also available. Process starts with completing a convenient online request. From there, Kim contacted me to fully understand my wishlist, range of optional requirements, and any non-negotiables. After reaching out to their dealer network, within a day she provided a list of potential matches with estimated OTD prices, which included some in SoCal available for transfer to the Bay Area and cars still in production with estimated availability dates. I had a lot of questions and some requests and Kim was very responsive and instrumental in relaying them to the dealer and advocating for me. Even my request to remove all dealer installed options was negotiated by Kim and granted by the dealer with no hassle on my end. I paid the BuySide Auto fee to reserve the car for purchase and when the car was available I opted to pickup at their office in SF. Home delivery to SF is also currently no charge, while delivery outside of the city is available with a modest fee. Upon first contact, I asked if weekend pickup or delivery was available, since their normal hours are on weekdays. Kim made note of it and remembered my preference even after the sale was completed. Chris was able to make himself available for Saturday pickup! We took a walk around the car took a look inside. We spent no more than 10 minutes reviewing and signing paperwork, received my keys, and I was off with my brand new car! Both Kim and Chris were great to work with and I have no hesitation in working with them again for future car purchases.

    BuySide has excellent customer service! I started my car search at a dealership and learned that…read moreI'd have to wait months for the car I wanted. I contacted BuySide, and Kim located a vehicle. Kim was professional and responsive. The leasing process was straightforward and transparent. Kim kept me informed throughout and was very knowledgeable. Thanks to Kim and the BuySide Auto staff, I got the car within days. The process was stress-free, with no shady sales pitches. I'd strongly recommend them!

    Novato Chevrolet - car_dealers - Updated September 2026

    Loading...
    Loading...
    Loading...