We drove two hours to look at a used Lexus and from the moment I opened the doors, the staff was great. Miguel, and Joel, truly set the bar when it comes to customer service. They're extremely friendly and knowledgeable. I absolutely recommend you give them a look if you are searching for a new ride. read more

Very disappointed with my experience with Chevrolet Novato. About two weeks after purchasing my vehicle, I noticed that the air conditioning was not working properly. I contacted Chevrolet Novato, and they told me that they would take responsibility for the issue and asked me to bring the vehicle in. When I brought it in, they simply recharged the A/C and added dye to help detect the leak. They clearly told me that when I noticed that the A/C stopped cooling or started blowing very little cold air, I should bring the vehicle back so they could inspect it and locate the leak. At no point did they tell me that I had to bring the vehicle back within a specific period of time. They never told me I had 30 days, 60 days, 90 days, or any other time limit. I simply followed the instructions they gave me. When I later noticed that the A/C was no longer cooling properly, I contacted them to bring the vehicle back, exactly as they had instructed me. To my surprise, they told me that they were no longer responsible because too much time had passed. I find this very unfair because I did exactly what they told me to do. If there was a time limit for them to take responsibility, I believe they should have clearly explained that to me when I brought the vehicle in and they recharged the A/C and added the dye. I am not asking them to take responsibility indefinitely. What I am saying is that I followed the instructions given to me by the dealership, and now they are using a time limit that was never communicated to me as a reason not to address the problem. I expected much better communication, transparency, and customer service from a Chevrolet dealership. read more

Novato Chevrolet - Car Dealers Near Me - Novato, California

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Honestly will never go back to this Chevy for service , first of all the rate of 275 is crazy second of all they left trim after checking battery that they did not put back not to mention the screws were just thrown in the trunk and had to find them one by one not to mention a cable that didn't get connected back read more

Novato Chevrolet - Photo of trim not put back - Car Dealers Near Me - Novato, California

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A non-professional dealer would never buy a car here again. Terrible service. They sold me a new car with a lot of problems

I will say there communication has been great. The thing that gets me is the add-ons of $2985, which was mentioned on CarGurus, and I was curious about. I don't necessarily understand these add-ons (in touch vp, clear shield, and nomad GM something) and why the customer should pay for them but they are there and someone (i guess) has to pay for it. I was just trying to get a deal on a truck for my son so still searching. read more

After visiting several dealerships and getting nowhere due to my credit, I finally found a team that actually treated me with respect and worked hard to help me. Not only did they get me approved, they secured an APR nearly 10% lower than what I was offered from CarMax and Carvana. Joel (Sales) was incredible throughout the entire process. He even checked in on my deal on his day off and stayed involved the whole time to make sure everything went smoothly. What stood out the most was that he genuinely cared that I was comfortable with the financing -- not just that the deal got approved. He even helped arrange transportation so I could get from San Jose to pick up the vehicle 2.5 hours away. That level of effort is rare, especially on a used vehicle deal. Gino (Finance) also did an outstanding job. He secured the lowest rate I've been offered in years and even discounted a warranty so I could have coverage without stretching my budget. The entire finance process was transparent, honest, and completely pressure-free. The service department also delivered. The vehicle was fully taken care of and everything was handled professionally. After being dismissed by other dealerships, this team made me feel valued as a customer from start to finish. I drove over two hours to work with them, and it was absolutely worth it. Now I'm the proud owner of a great Chevrolet Tahoe that my family really needed. Huge thanks to Joel, Gino, and the entire team. Experiences like this are why great dealerships stand out. By the Way ! After re reading all the posts about them hiding add ons ....or being shady I call nonsense to that..... it's BS ! They are extremely upfront humble and honest ! They offer add ons like they do gap or extended warranty . They offered to me , nothing was 'forced' 'hidden' . Unreal how some people react to people just trying to do their job . A simple no , not interested was all I said ...not one follow up on the topic ...how is that pressure??? Or hidden ??? It's an offer ! read more

Novato Chevrolet - Car Dealers Near Me - Novato, California

I called Novato Chevrolet specifically to confirm that a vehicle I found online was available to see in person before making the drive up from San Francisco. Miguel assured me it was there. Based on that confirmation, I rented a car and drove 50 minutes to the dealership. When I arrived, I waited about 20 minutes while Miguel searched for the vehicle. He then returned with someone who appeared to be a manager to inform me that the car was not on the lot and wouldn't arrive until Thursday. This is exactly the scenario I called ahead to avoid. What followed was even more frustrating. Rather than acknowledging the mistake and genuinely apologizing, Miguel's partner pivoted into a sales pitch about what a great "deal" the car was, as if I needed convincing. I was already there. He also mentioned he'd received five other calls about the vehicle, which raises an obvious question: if there's that much interest, how did he not know the car hadn't arrived yet? I lost a full afternoon and the cost of a rental car because an employee either didn't bother to verify inventory before confirming availability or simply told me what I wanted to hear to get me through the door. Either way, it's unacceptable. A simple, honest phone call "the car isn't here yet, but we expect it Thursday" or actually checking when they were asked to would have saved everyone's time and preserved my trust. Instead, I'll be taking my business elsewhere. read more

Buyer beware if you purchase a used vehicle from Novato Chevrolet--especially an electric vehicle! They do not service and maintain their used fleet of cars. Fortunately in our case, the major maintenance issues (completely empty wiper fluid, failure to have rotated tires as recommended at the mileage level and GPS computer glitch) for the Tesla we bought were covered by the Tesla warranty-- but they were all things Novato Chevy would have caught and should have fixed before sale if they had properly serviced the vehicle. And, Novato Chevy reported having serviced the vehicle on their CARFAX entry. Finally, Novato Chevy promised--in writing--that they would cover any expenses not under warranty. Despite multiple attempts to get them to honor this commitment--they failed to do so--or even respond. The amount was not significant but it underscores the lack of integrity and service of this dealership. read more

The response to my Chevrolet Suburban Navigation question was beyond lame. They attempted to collect a fee for $275 when a question could have been answered. They refused to answer a question about it, stating that it could be evaluated for $ 275. I asked if they carried up-dates or ARea maps similar to Lexus. Then they were going to make me pay $275.00 to answer why I only get Texas maps and not local Marin County Maps. Then they kept the vehicle overnight to calibrate the transmission which iam sure took no more than 1 hour maximum. We had an appointment for the morning and they unilaterally switched to 3:00 pm. After they got the vehicle at 8:00 in the morning. So no the Chev dealer is not a place where I am returning. Then the service guy texted that he wanted a positive review cuz he wanted to make sure I was 100 percent happy or he read more

Thank you Novato Chevrolet for being the easiest dealership to work with in Marin. I have worked with Mercedes and Porsche but no one tops Chevrolet of Marin! Transparent and friendly is how I would describe the team. I personally worked with David from sales to purchase the truck of my dreams, and a year later when I needed to free up some finances to purchase a home they offered me a fair price. I am extremely happy with their commitment to service and honesty and will definitely purchase from them again when the time is right. read more

Wow. Just wow. I actually tried to buy a used car from them and they kept ghosting me once I told them that A) I did not accept the $2500 of "customer add ons" that I did not ask for. (is it even legal to advertise a car at a price they will not sell it for?) B) Wanted to pay cash. My salesman suggested that I fiance it and pay it off right away. I declined. They played the good cop/bad cop thing - textbook. Then they ghosted me. I tried again a frew weeks later when they lowered the price online by $1000. (It's a rare car and I really wanted it,) Same treatement. This dealer is not interested in selling used cars, they sell bullshit add ons and financing. The funny thing is that of couse the sales person was really nice. He even said, "I'm not like other high pressure salesmen..." He's right, he didn't want to sell the car. read more

You really need to follow these 1 star reviews. I sure wish I had! It is a scammy vibe here through and through. My salesperson was nice enough, though he did not know much about the vehicle. But the finance guy Gino was absolutely horrible to work with. I know it's their jobs to be pushy, but he is an all time low. He also made me wait 3 hours to do my paperwork, stringing me along every 15 minutes saying he was almost ready. It was a harrowing experience and I would NEVER buy a car from them again. Next, I fell victim to service. They provided a discount 6 months later, but it was absolutely not worth it. The receptionist was confused, the service adviser was rude, and it took 5 hours for a simple fix due to an error in parts from their very own in-house parts manager. Wow, run away from this dealership at all costs!!! Any savings you might think you are getting will be washed away from the pain and discomfort of being in their showroom. read more

I would never recommend Novato Chevrolet after my recent experience buying a 2025 Traverse last month! The day before signing, I declined any and all add-ons in writing, but the finance manager, Gino, told me they "couldn't be removed" because they were "already on the car" and in person he said that the dealership was "losing money." Later, I found that the contract itself listed both as optional, proving I was misled into paying $2,990 for two unnecessary add-ons. To make it worse, one of those services was never performed, and their own website listed lower prices than what I was charged. I sent a formal refund demand with proof, but they've completely ignored me. This is deceptive and unfair business conduct, violating California Vehicle Code §§11713.1(e) and 11713.19. I'll be reporting this to the California DMV Investigations Division, the Attorney General's Consumer Protection Section, and the FTC. My lawyer is ready to take action as well! Buyers beware -- even if you decline add-ons in writing, they'll claim they can't be removed. Always verify everything before signing or stay away from this place!! read more

Just like the last person mentioned, I should of read the one star reviews and not gone there to buy my new 2025 Travers. I was also told by the sales manager that because of the great price they offer ($2k off), that they were loosing money so he put two papers in front of me with add ons that the vehicle came with and to choose one. In order to safe money, I choose the cheapest one ($1k) for scratch and paint protection. When I looked at the other document I noticed that he was charging about $600 for this extra add on, so I asked him why he was charging more ($1k) on the document he gave me. He just gave me a bunch of BS and said because they were loosing money. He never mentioned that I had a choice to decline it he just gave it to me. Next came the issues with the car. I traveled to San Diego so I was going 75-80 miles an hour. The Vehicle started jerking/hesitating. I took the vehicle to the dealership to be checked. I was called another day and was told that they could not legally drive the vehicle at that speed to replicate the issue and asked me to go drive it. I agreed and drove one hour to get to the dealership, only to be told by the sales manager that his technician could not go with me because they needed him in the shop. So I just took the vehicle back. Lastly, I purchased the maintenance plan which I thought was a good thing. I specifically asked the finance person who was helping me if I could take the vehicle to any dealership with that plan and if it would be covered. He said yes. I took it to another dealership for regular maintenance and was told that the plan usually does not cover all cost because they didn't sell me the plan and that I would have to pay the differences. DON'T BUY FROM THERE! They are nice, but that's how they get you!! read more

Joel Wandner worked with me when I was buying a new Chevy Equinox EV, and he really went above and beyond in his care and responsiveness. This is easily one of the best customer experiences I've ever had: he had the car ready for me when I arrived, he made sure I got all of the incentives I was eligible for, and he even took me to my bank to get a cashiers check for the payment. He also answered all of my questions and never failed to share helpful tips and suggestions. read more

My wife and I went to Novato Chevrolet to look at used Chevy Bolts. Marco, the sales person, was one of the most knowledgeable salesman I had ever encountered. He knew everything about the car that we were looking at. And there wasn't a single question he couldn't answer. So I have no issue with Marco. But I have a major issues with the policies of Novato Chevrolet. When we tried to buy the car, The dealership told us we had to pay for a bunch of aftermarket stuff that we didn't want, totaling nearly $3,000. When I told them that was not included in the advertised price, they said that it was in the disclosures, which ended up being a tiny link near the bottom of the ad on their website. Very deceptive! They also tried to tell us that that was standard practice across the industry, which is totally false. We ended up finding a Bolt at, of all places, San Francisco Toyota. San Francisco Toyota did not charge us any of that aftermarket nonsense. We were in and out of there in less than 2 hours. Needless to say, that was our first and last visit to Novato Chevrolet. read more

they do a great service there, They are the best of best for services to help you out to get your right ride read more

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My experience at Novato Cheveolet was excellent. Even with my nervousness about buying a pre-owned car and trading in my then current car, the guys were really patient and I felt zero pressure. Ryan, my appointed salesperson, had great listening skills and gave me all the time I needed to decide how I wanted to proceed. Gino was a tremendous help as well in presenting various options that would fit my situation. I came away with a car that I absolutely love and my prior car traded in, all in one swoop. Whew! I feel that weight off my shoulders! I'm truly surprised at the one-star reviews. All I can say is that I was matched with the right people that day. This was hands down the best car-buying experience I've ever had. My deep thanks to Novato Chevrolet. read more

As other reviewers have said, the dealership advertises one price, plus 3k of "optional" add ons that are already partially installed so there is a major push to guilt you into buying them. The sell overall was aggressive, hard, and unrelenting. I needed time to think about the car and the price, told the salesperson so several times --I tried to leave 4 times before I finally disregarded he and his manager's attempts to make me stay. They asked questions and made comments that were none of their business. It was a bullying experience in the end - so if they have what you want and you are willing to deal with the above, be ready to go toe-to-toe to them and not pay more than you are willing to. I went to another dealer, had a pleasant experience, got what I wanted for less money, and no hassle. read more

Not only is service inept and more concerned about selling you a new car than helping you, but sales staff does not listen and will do everything in their power to juice as much money as possible from you. When asked they magically have no recollection of previous conversations and correspondence. Then try to gaslight you that you are the problem. Nope didn't fall for your crap where you wanted to sell me a vehicle for twice what I wanted to pay monthly. Be warned!!!!! 0 stars if possible. Pissed me off bad enough I have been in touch with GM CEO, head of costumer relations GM corporate, and the corporate customer care. read more

The whole buying process was seamless from beginning to end with rockstar sales consultant Ciro Delucia. We were looking for a spacious and practical first car for our gigantic son, who just turned 18; the Chevy Equinox was a great fit. At first, they didn't have any available on the lot, and I looked on the website and saw one. Ciro stood by for me to get off work to test drive it, and make a deal. I had confidence in this dealership, as the entire team looked happy working here. The good mojo rubbed off, and I was ready to talk numbers. Eddy Harvey the sales manager strived to get every rebate possible, and tweak the numbers to my satisfaction. It was a win-win situation for both parties. I'd much rather spend my money here, than give it away to crooks. I appreciated the extra mile they went, and at the same time, sharing their stories of their first cars...fun times. By being so patient, honest, caring, and genuine, they've gained plenty more customers, as I'm recommending this dealership to all my fellow Yelpers, friends, colleagues, family members, and those I talk to. I'm really proud to be apart of the Chevy aka GM family, knowing safety comes first in all their vehicles. I am an OnStar member now, and I'm convincing hubby to trade in his truck for a new Silverado. He owned a Colorado before, and many unforgettable road trips took place during those years. Once our son makes more money, he can also get a truck or whatever he wants. My daughter wants a new vehicle now after seeing her brother's immaculate midnight blue metallic Equinox. Overall, this vehicle is a nice first ride he purchased (with some of our help)...it truly takes a village. It's a good way to learn about financial responsibility, and the tedious process of shopping for a car in-person, especially during a pandemic. He will never forget this experience. I told our son timing is everything, and there's always a silver lining. Finance Manager Gino Maynetto made the paperwork/documents flawless. He's professional, funny and real. These are stand-up guys, not here to gouge customers during a crisis. This dealership will continue to be successful, and we look forward to doing more business with Novato Chevy. You also get a swag bag full of love, what a nice touch. We never received a gift bag for all the cars we've purchased in the past. Keep up the great work! 'Til next time, let's get this show on the road & see you on Yelp (SYOY)! read more

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Purchased an oem gas cap for 2006 CTS Cadillac Part #19432733. Very nice young man helped me. (Christian). $63.08 for a gas cap? Ok I paid them and went on my way. Went on line once I was home and found the same exact part number made by Delco for $28.94 delivered to our front door. I try and spend money in town to help local businesses but I feel ripped off. Hopefully there new and used cars are priced a little more competitive. read more

I inquired about a used Bolt they had, and tried to get some numbers regarding trade-in, etc. After I sat there for over an hour and a half, I still didn't have any numbers in hand. The only number I'd seen so far was for a $3,000 additional warranty the sales manager tried to push on me - on an electric car that was still under manufacturer warranty. He was very condescending when I politely declined that. Anyway, like I said, after waiting forever, my patience ran out and I decided to leave. They practically threw my keys at me and were very rude. "So we did all that for nothing!? You already shook my hand and said you wanted to buy the car!" Well, all I see you did is run my credit and waste my time. It doesn't take more than an hour and a half to come up with a quote! A little communication and transparency would have gone a long way, and would have resulted in me purchasing their car and leaving happy. Instead, here we are. At least I saved $20,000, I guess that's cool? PS: I noticed their online prices are different (lower) than the price posted on the vehicle. So if you do buy a car here, pay careful attention to the details. read more

took my car in for first service the results were not good the service dept needs a lot of improvement/growing pains including inter communication skills hope my next service will improve so i can give them a 5 stars read more

I purchased a new chevy truck and came with the paint protection package costing $2,550.00. This was never completed before the truck was sold to me. The dealership has failed four times now to have this work done to my truck per the contract. The sales manager stopped returning my calls to get this completed. Now I forced to have the BBB get involved and will contact the Superior Court of Marin County of consumer affairs to at least get my $2,550.00 back. read more

I purchased a 2018 Chevy Volt from VW Marin, and it needed warranty work. I already left a review on them. Less than one star. The people at Novato Chevrolet were great! Between dealing with the P.O.S. warranty that was sold to me (Profile One- 0 stars), the delays that were imposed on them by the warranty co., Jeff was able to get my car up and running. Five stars to Jeff and his team for a job completed! read more

Bought a used Bolt recently (and love it). They had a great selection of those and a few of the other smaller types of EVs - better than most places I found in the Bay Area. Joel was knowledgable and patient (there were a few cars I wanted to look at) and Cesar was so helpful explaining all the paperwork and the various ad ons (I ask a lot of questions). One star off for all the aftermarket things not noted on the website prices - I'm not a fan of those and would rather it be more transparent options rather than something that's tacked on without the buyers' choice. read more

I just had the most frustrating experience with this dealership. I spoke with someone yesterday who informed me of some Bolts and their prices. Those prices were out of our budget, but he said he would get back to me as more were coming in. I got a text a couple of hours later from the dealership, so I assumed it was from the same person (my bad, I guess). I went back and forth, and was told there were two cars that may work. Long story short, we said no to a newer Bolt we had almost purchased with almost the exact same specs at what we thought was a higher price point. I was even told my dad, who lives in Novato, could drop by today with a deposit to hold the car. Today, I found out that I was actually talking to a bot (not disclosed) and they were "apologetic" that I received "the wrong information". I asked if they would be willing to match the price of the car we lost ($1,295 less than Novato's price) as the two cars were almost identical. They said no, which is fine as not many dealerships actually seem to care about people anymore. Twenty years ago, any decent manager would have realized such a glaring mess up would have necessitated a compromise. But not Novato. I just got finished being told they are "firm on the price" which they have overpriced because they think people buying Bolts care about a clear coat, door guards, or a tracking system when the car literally has OnStar. They refused to admit their AI system is flawed, and took no accountability that their mistakes cost us a newer and cheaper car. Their website sucks, which should have been a red flag, but as I dealt with someone on the phone I didn't see how bad it was until today. Don't buy a car here. $1,295 is nothing for a dealership to try to make things right. Novato - don't you dare have your bot or even a real person reply to this review. I will die happy if I never deal with you again. You had your opportunity to at least be accountable to me and you refused, so don't try to make yourself look better now. read more

Do NOT do business with them. Advertised prices are A LIE! Will not honor prices on their website!! STAY AWAY from these sleazy car dealers!! You have been warned read more

- 5 Stars: Went to buy a new truck for my business. It was advertised on line for 31K 0% apr. That was a lie. I was told if I wanted the 0% I was going to loose incentive $$$ offered by the dealership. I did receive an OTD price on paper from Adam. That was also a lie. It changed when I went to purchase the can through the "dealer add-ons" that previously were no disclosed. I have never had a worse experience with buying a car. Joe was a rude sleaze bag who jacked up the price for me and when I questioned him on it he stopped corresponding with me. I texted him regarding the previous OTD agreed upon price and was told via text "not going to happen". I hope everyone reads these 1start reviews before going to this dealership. they are truly as sleazy as it gets when it comes to dishonest sale practices. The only thing i can say that come of this interaction that was good was me doing more research the day I was going in to buy the truck because I could not bring myself to buy from them. I looked on line and found a brand new 26' DCLB Tundra from Walnut Creek Toyota for 1K more than the MSRP of the 1500 WT single cab. They sold me that truck for the advertised price and it took less that 2 hrs to complete. SO I guess I owe Novato Chevrolet a debt of gratitude for being so sleazy that I could not in good conscience patronize such a band of willful idiots. Thanks Joe! GFY read more

Joel and Matt were extremely personable and professional, but Adam in Sales was extremely rude. Will not return, would not buy a car here if they were giving them out for free. read more

Zero stars actually. The salesman was nice and we thought we had a good rapport. Once it was put in the hands of the manager, things went south quickly. As some other reviews mentioned, they added a couple of thousand dollars worth of add-ons to the agreed-upon price: They were asking us to pay for a tracking device that is a Dealer Inventory tracking device which is to help dealers manage their inventory, and for which we had no use (over $1,000). I have heard that dealers will sell this information and make it available to insurance companies. Then they wanted to add a clear coat product (over $500), and finally a Ceramic paint treatment (for over 1200). We said we didn't want any of these items. Their response was that we had to have them. These costs of these items were not included when we tested the car --- you only find out about them after you've said you want the car and then they spring them on you. The costs are mentioned on the website if you happen to see a very small link to an unspecified disclaimer which brings you a hidden pop-up window that talks about them. It says the listed price does not include these costs, but does not state that they are mandatory. What attests more strongly to hidden costs than a hidden window they hope nobody will see? If they are not optional, why aren't they included in the listed price? So this is classic bait-and-switch. They finally said we could have those items removed if we let them finance the car (we were paying cash). We said no to that. Then they said they could take the items off if we paid for them anyway??? So our takeway: We are dealing with other companies. Prior to even going to the lot, we are telling them we do not want any tracking devices or any dealer added options at all, and we are asking for an out-the-door price to include taxes, title, registration and document prep fees. Our offer is subject to having the car inspected by our mechanic. If we don't get that, we won't even go to the lot. One dealer has already provided that very quickly, so we believe they are being transparent. Stay away from Novato Chevrolet if you value integrity, honesty, and transparency in pricing. read more

Novato Chevrolet - The price listed on website. Below see the small disclaimer link. - Car Dealers Near Me - Novato, California

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The only good thing that I can say about Novato Chevrolet is that they are local in case you are in need of a repair that needs to be done right away or else you run the risk of further damage and cost. I had as broken valve spring and when I asked what it would cost to replace them all I was quoted $9-10,000. I called 2 other Chevrolet dealers in the Bay Area and one quoted me $4,186 and the other quoted $3,135 which also included new plugs and plug wires. This is for the exact same repair with OEM parts. I spoke with the Assistant GM and he couldn't explain why there was such a cost difference. The Service Manager then got involved who gave an in depth description of what was all involved. And this was the second time they were significantly higher than other dealers for the same identical service. Bottom line, unless you have no other option take your care elsewhere or be prepared to pay too high a rep[air cost. read more

Beverly in the service department and Robert (the service manager) were so great and helpful to work with during a recent major service for our Chevy Tahoe. Our Tahoe has been extremely reliable and I want to buy another GM product and keep doing business with Novato Chevy in the future. read more

After spending a couple of hours on two different days, we settled on a car assuming the advertised price was good. To our surprise, they actually wanted several thousand more for "extras" already installed that I considered $0 value to me. Manger, Adam, said "all the dealers do that" and misquoted the original sticker price at $44K vs reality of $28K! Kelly blue book value also vastly overstated... I told him I resented him wasting our time and I could never do business with such an untrustworthy organization. Found a car several days later - internet price confirmed with an email was good - in fact ended up $400 less than quoted due to the timing of the DMV. There are fair, honest used car salesmen out there but Novato Chevrolet is not one of them. read more

Purchased a 2022 Chevrolet suburban I told them I want to use this car as Uber black and need commercial registration and license plate They told me dont worry about it we gonna send you the commercial registration and license plate After waiting for 5 months, they told me they can't do it And now I bought the car that I can not work with it They are not accepting the return of the vehicle too Here are the pictures the prove that they promise the commercial registration and license plate to me, but they didn't deliver Here are the pictures of the manager email and the finance Gino I was contacted read more

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they're extremely helpful they tried really hard to help me with my van. There's a lot of corporate stuff that goes along with it because it's a fleet vehicle, but they tried their hardest to take care of me to the best of their ability. read more

Oscar , Nick and Adam are the best group of individuals I've worked with in a while. Great customer service. Please go see them !

We came here looking to purchase a car for our young adult son. We worked with Ciro who was very patient and showing all the different pre-owned cars they had in our budget range. We did not make a decision on the first visit. We came back after seeing they had a 2021 Equinox loaner for sale. We worked with Ciro and Eddie the Sales Manager and they went out of their way to get our son all the eligible rebates that he could qualify for. We definitely will be back when I decide to purchase a new truck. Great interaction with Ciro, Eddie & Gino. read more

It's about time I reviewed this dealership. I purchased two Sparks (I will explain later) and took my cousin in recently and she got the third. This may sound a little unusual but I walked in and saw John Eggers who does the financial portion ( I literally searched for his card the night before and contacted him via email) and was relieved THEN I saw that my salesman John Murcia was back working there and I was so happy! I knew my cousin was going to find a car that was right for her. First she test drove a 2020 Sonic that what white with a black Chevy logo, super cool. The seats were a really cool dark cloth with red stitching. It drove very well and has all the cool tech. Next we drove the Spark (gasoline model) as I knew, she loved it! She had a great time driving it. When we got back to the dealership it was not an easy choice as both were great. She chose the Spark because it's smaller and more fuel efficient. Plus it came in the color and features she wanted. Plus it is safe and built well. It has all the features more expensive cars do. Never had so much fun buying a car! Except when I purchased my own Spark. Both John's did all they could to help me and make sure I had the vehicle that was right for me. Plus they are wonderful guys, full stop. I tota read more

Novato Chevrolet - Here they are, our Chevy Sparks - Car Dealers Near Me - Novato, California