Very professional service! I went for an oil change, and Elias was communicative letting me know…read moreexactly what the service would include, as well as when it will be ready. I'll definitely be using their services again.

They were professional, quick, and effective! Quality work, same day service patching a flat tire.read more

Originally, I had heard about Cartelligent from a friend who highly recommended the company, and…read morethen I told my daughter and son-in-law about Cartelligent when they were looking for a new car, and they were very happy with the outcome as well. When I found I needed a new car after not having bought a vehicle for twenty years, I contacted Cartelligent. I, too, am very satisfied with the car, the service, and working with Ethan Sparrow at each stage of the process. Ethan made it very clear from the beginning that he was committed to finding a vehicle that would work best for me, that I would be happy with, and that would fit within my financial parameters. In handling me as a client, Ethan kept things moving and was very professional, always positive, on point, and yet I never felt pressure to make decisions. The process from start to finish was quite seamless and when I came to pick up the car, I appreciated the generous time Dylan took to acquaint me with the many features, including the details and safety features of the vehicle (especially considering changes in tech after twenty years of driving the same car). In addition, Ethan made it clear that he and his team will continue to be available to answer questions as they arise. Ethan's patience, competence, and sense of humor contributed to an overall comfortable and positive experience. High recommendations for Cartelligent!

I had a somewhat negative experience working with an advisor at this location, and the experience…read moremade me wary of Cartelligent overall. It seems like it can be good in the right circumstance, but it's worth being a bit careful about it. A friend highly recommended the advisor, saying that they'd saved her a lot of money on her car lease and made the process easy for her. I called and talked for over an hour to the advisor. They were knowledgable and friendly - great customer service. I figured that I may be able to save a little money by looking for a deal myself, but that I wanted to save the time and hassle, so the cost would be worth it. Also, I liked the idea that Cartelligent had access to better deals than I would by purchasing at volume from fleet managers. My plan was to lightly get offer prices myself, compare them to the price Cartelligent got, and then hopefully having validated that they were beating my price sufficiently, I could use them forever and rest assured that it was a worthwhile deal. I reached out to a few dealerships and got opening offers. I was shocked when my Cartelligent advisor came back with an initial price that was worse than three of the five dealerships I'd reached out to, and that was before their $600 fee. When I explained this, they responded a little defensively and asked for proof I had better deals. When I provided it, they came back the next day with an offer $50 a month cheaper than the one they first sent me - a cost difference of $1,800 over the course of the lease! Thank goodness I'd looked on my own and not taken their word for it. The experience shook my faith a bit, so I decided to negotiate with the other dealerships myself and compare. Once I got a bit further into the process, I gave Cartelligent the ability to win my business if they could get to a specific number by dropping their quote a little further. They were unable to do so, so I kept negotiations up elsewhere. Specifically, when I asked if they could get to that number, the whole email they wrote back was "That's awesome. That's a great deal" and that was the last I ever heard from them. With a little bit of work, I ultimately was able to secure a lower price than Cartelligent had before taking their $600 fee into account. Using Cartelligent would have cost me many hundreds of dollars more than negotiating on my own over the course of my lease. At the same time, I was trying to sell my car through them. I did their thorough online process, taking pictures and filling out the form. After it was clear I was going to negotiate a bit and not just take their first price, I stopped hearing about the sale process from the advisor. After the "That's awesome" email, I never heard back from them again, even after asking for updates on the sales process over email. They ultimately never gave me a quote on my car. I think they got mad at me and ghosted me, which I found surprising and unprofessional. It's possible I was able to get an unusually good deal because the EV market is weak right now. The second quote - the one $50 lower - was reasonable, and it did take me a little work to beat it. However, it was clear to me that you should always do your own due diligence and get quotes to check the ones they give you. If you do that, ultimately, you aren't really saving yourself that much work, so I'm not sure the $600 fee is worth it. Edit: David reached out, and we talked about my experience. He sounded as surprised as I was by my experience, and he's looking into it. I was impressed that he would follow up!

What can you say about 7-Eleven that hasn't already been said about every other 7-Eleven on the…read moreplanet. It's consistent. This location has a few things going for it (as well as against it): The Good + Nice staff + Lotto + Surprisingly decent selection of beer - YEAAAAAAAH! The Poor - Crappy parking - A bit on the shabby side. It's in need of a modernization face lift here at some point.

This clerk named "Gabriel" was really rude to me and the other costumers in line, he should quit…read morehis job if he doesn't like to treat well people around him, especially because he gives a bad reputation to the store due his manners and attitude in costumer service.

I've taken my car to A&A three times in the last year now, and have been very happy with their…read moreprompt service and attention to detail, every time. The first time I took my Nissan to them, I had some minor things, that were more annoyances than anything, but they took a look & fixed what they could (the thing they couldn't fix was a driver's-side sun visor that had stopped staying in one place, and they just said I needed to buy a new one, which I was able to order and install myself). This past June I bottomed out on a particularly high speed-bump while camping and they repaired my bent exhaust pipe, and replaced my muffler (beyond repair), in a super timely manner. My most recent visit was this week, and I scheduled my appointment online, and got in the next day. I availed myself of their Winterization Special, and needed to have them check out a few things that I'd been putting off before a trip abroad. My car is a 2007 Nissan Sentra, with 137K miles on her. There were a few things going on, one was that she'd stalled on me about 4 times in the last couple of months when coming to a stop, which was not normal, obviously, and I'd been hearing an obnoxious squeaking when going over bumps and potholes. With the winterization they did a full check over my entire vehicle, diagnosed the problems (my transmission needed a good and thorough cleaning, and my struts were worn and rusted) and they got me in and out in a day and a half, and even loaned me a vehicle so I could leave the car overnight while they awaited parts. Mike has been the mechanic every time my car has been worked on there, and he's always been very straight up about costs, and value of costs vs. other options. Yesterday when I picked up my car she was purring like a kitten again and feeling way more solid to drive. I'm happy that I found them out of convenience to my work location! Thanks guys!

Buyer beware. I…read morebrought my Volvo in for a timing belt replacement quoted at approximately $1,500. The next day, the shop informed me that they had damaged my vehicle in an accident involving a lift and would need to send it to a body shop for repairs. What should have been a routine service turned into several additional days without my car. The damage was ultimately repaired, but I received no loaner vehicle, no rental reimbursement, no discount, and no service recovery of any kind for the inconvenience caused by the shop's mistake. When I finally picked up the vehicle, I was presented with a bill that was more than $500 higher than the original quote. When we questioned the increase, we were told additional work had been performed. However, no one had contacted us for approval before completing the alleged work. After we pointed out that we had never authorized the additional charges, the extra amount was removed from the bill. Accidents happen. What disappointed me was the way the situation was handled afterward. Damaging a customer's vehicle is bad enough. Providing no compensation for the delay and then attempting to charge for unapproved work turned a mistake into a trust issue. Needless to say, we won't be returning.

Highly recommend for high quality service. Jamil went above and beyond to help with our car and was…read moreextremely knowledgeable and friendly.

Yea Eduardo or Edy whatever he wanna call himself , is not a mechanic he's in the business of doing…read morenothing , honestly this place is a joke. I guess I found a actual useless shop , I know theirs one good guy in their and that's the one that's been their for many years and knows his stuff and knows how to communicate with customers but these other people are actaully a joke . I took my car to a real mechanic and he made me feel real good by letting me know that they aren't mechanics or even people with skill they just not smart and this is what I saw when I went in their , Eduardo your team is special , never bring your car here their in the business to fail and my main mechanic said nobody at a gas station should be taken seriously

I had the best first-time experience at Sausalito European and can't recommend them highly enough…read more I brought my off-warranty BMW in for an oil change. Tom was friendly, professional, and a great communicator. Prices were reasonable, and the service and work were exceptional! Tom also checked and adjusted the tire pressure, checked to see what service was coming up, AND cleaned the windows, wheel, seats, and floor mats as part of the service. AMAZING service!! Way to surprise and delight a new customer. I plan to go back in ~ 7K for my next oil change and will schedule my 80K service with the team. Sausalito European will be my go-to shop for car-related service and work going forward. I highly recommend Tom and Sausalito European!

Tom at Sausalito European goes above and beyond in terms of customer service and honesty. I've…read morereferred all my friends to this shop and will continue to do so. 5 star service.

I'm incredibly happy I found H and M Marine. Before working…read morewith them, I used to handle my own boat maintenance or worse, take my boats to other shops that turned out to be total nightmares. My last experience before finding H and M was horrific; a faulty wiring job left me broken down and stranded. H and M completely turned that around. They not only fixed all the mistakes from the previous shop, but also installed a kicker motor and completed a long list of upgrades I'd been wanting for a while. Everything was done cleanly, efficiently, and with a high level of craftsmanship. Shane is a total badass. He's clearly an expert, and it shows in the quality of work he and his team deliver. I run a quality-oriented construction company myself, so I know what it takes to do a job right and I can confidently say H and M Marine is the real deal. I live in Martinez, and I'll gladly make the drive every time I need work done, no question. I'm already making a list of projects for the off-season. If you're looking for top-tier workmanship at a fair price from people who genuinely care about what they do, look no further. These guys are awesome.

First interaction with H&M was to purchase a new Yamaha outboard to repowered our Grady White. More…read moreboat work was done in addition to just hanging a new engine. The price for work completed was fair. Covid hit hard and I believe we were the last boat done before they temporarily closed. Ethan was very professional and did the best he could communicating with us during difficult times. I'll focus on recent major work I had done to install new electronics on a newer Grady I purchased. I had planned to install myself, but the project was a it more complicated and involved than I wanted to tackle. I had already purchased a new Garmin chartplotter/fishfinder and radar, along with new antennae's, mounts, and lights. I approached Shane, Ethan's partner, about installing what I had in addition to new Yamaha gauges, all new Yamaha wiring and network cables/components to make Command Link compatible, remove and replace new hydraulic steering lines, R&R helm, install new throttle and shift cables, install Starboard to replace damaged wood (one piece I had Tap Plastic custom fabricate using old piece as template). After initial agreement Shane came back saying he needed to charge a "corkage fee" because I did not purchase the all Garmin products from him. I apologized and explained they have already been purchased from West Marine. I have seen their install work and was impressed, so I paid the additional $500 fee. I found out about the retail pricing when I also purchased from H&M a Standard horizon VHF and another Garmin MFD , priced $100 and $500 more than WM. I also supplied the the LED deck and spreader lights, VHF antennas with mounts, radar pedestal, GPS antenna, VHF loudhailer, and I had a custom stainless navigation light mount fabricated. An estimated 2 weeks turned into 2 months. I get they have a yard packed with boats, and luckily I have another boat I used during that time almost daily. Boat is done. Custom flush mounted electronics are beautiful! Super clean wiring with wires neatly concealed in the radar arch. New MFD shows all engine functions. Love it. Total bill was over $11k. Ouch. That's not including what I purchased prior. Now the not so good. Picked up boat and launched 2 days later. Load gear at O dark thirty, go to start, nothing. Batteries seemed ok. Tilt and lights all ok. No crank. Bypass neutral start but check engine light and won't run above idle. I call H&M and tell them the issue. I am told the motor needs to be hooked up to shop computer and diagnostics done. I find internet instances where a low battery, not faulty, will cause the issue I am having. I relay info to H&M owner who replies he has never heard of such a thing in all his years of servicing. I ask him to throw it in a charger and see before dumping money into computer and replacing a TPS he thinks is the cause. I also question the neutral start switch as something they may have done since they replaced throttle and shift cables. "Impossible, we only changed the cables". A week later I get the call. Yes, surprisingly topping the batteries off worked. Never saw that before. Oh yeah, we fixed the NSS. No charge. (Later I get bill for over $400 for checking if code reoccurred) Good Very nice custom install of electronics. Wiring through arch very clean. Location Bad Did not top batteries. Suggest to top off if boat sits or extensive electrical work done. Cabin had debris like wood shavings, old caulk, and wire insulation strippings. Shop reply per email was, "it was better than it was." Really? Old radio bracket left mounted in cabin. Factory livewell switch was removed and replaced with new spreader light switch. Now how do I turn on baitwell pump? So far after 2 emails issue still Unresolved! Typical upsell. Hydraulic leak at SeaStar helm. Not hose or fittings. Owner recommended replace entire helm. I mention I've experienced this and has been steering shaft seal. Simple fix. He strongly suggested updating new hoses and if replaced steering shaft seal no guarantee. O-ring replacement worked to his surprise, and I was charged to remove old hydraulic lines and install new ones. I physically installed radar dome on the arch using a short pedestal. Owner and installer both said it didn't look right on it, and if I towed a lot better clearance without. Advised mounting it flush to arch, and the installer would purchase it for his hardtop on his own boat. Paid $120 new, sold for $50, and was charged a removal and reinstall fee. There's more, but I'll stop here. No marine mechanic is perfect. I have taken my boats to all of the major dealers in the Bay Area for the last 4 decades, and have had issues with all of them. Not just minor complaints, but straight up pay for Job and not fixed! I'd give H&M 3.5 stars if I could. I do love their install work, and looking at my every time I'm on the boat looking at my dash and using my new electronics makes me happy. Happiness just comes at a cost

How often do you hear people say they trust their auto mechanic implicitly? It's rare…read more This is why I am a devoted customer to Masters European. My beloved older car has parts that are naturally wearing out, so I see these guys a couple times a year for general maintenance, and the random head scratcher. Each time, I feel like I'm interacting with good friends. They are always warm, respectful, diligent, extremely transparent and fair. The integrity in this shop cannot be beat - true human gems. I especially appreciate the time they take to honestly explain, in detail (which I love), what's going on, why and options for how best to proceed. I'm so grateful to have found this shop and crew. I know you'll feel the same way. P.S. These mechanical magicians are especially good with the random head scratchers.

Wow this place is amazing...never thought I would say that about a car repair shop. The repair we…read moreneeded was complex and lengthy. They did an excellent job keeping us informed and updated. Never have I experienced such professional and efficient service from an auto shop. Leigh, Keith and their entire team really care about their customers and it shows in their quality of work and how they talk to you! I have finally found my go to auto repair shop!