Mr. Dye has tuned my Baldwin R Artist Grand and also repaired a noisy sustain pedal. I have found…read morehim to be highly competent and professional. Mr. Dye's knowledge, skills and competitive rates make him the perfect resource for keeping my piano in tip-top shape. I would highly recommend him for piano tuning and repairs.

From the owner: * Piano Tuning* Action Regulation* Voicingread more

William was scheduled to tune the piano. He told me it was not yet ready for a tuning and…read morerescheduled that piece for October. Believe the care given and attention to climate control throughout the year in this house kept the piano in tune. William and I spoke of the concerns and issues with an 84 year old instrument and asked a variety of questions as to touch, key response, etc. After further discussion we decided to use this time to address those issues. His attention to detail, willingness to answer all questions, and good work made a noticeable improvement in key response/touch. I couldn't be happier with this young man's good work.

He was prompt very communicative and did a great job tuning our piano which had not been tuned for…read morea few years.

I called Mr. Bannar on a Tuesday and was able to get him over to tune my baby grand piano that same…read moreweek on Thursday. He was excellent and explained what he was doing and why he was doing it. My piano was severely out tuned as it was taken apart and moved from two different location and wasn't tuned in years so he recommended it being tuned twice which he completed. I will continue to use him for as long as he continues to serve my area.

The best service I have ever received with tuning my piano player. He tuned my piano exponentially…read morebetter than anyone else. I would highly recommend him because he is responsive, dedicated and definitely and experienced in his field.

Jonathan managed to schedule my piano tuning within a few days, showed up at the announced time,…read moreand charged a competitive price that he had told me on the phone. Very friendly but discrete and focused on making the piano sound great. And it does sound great.

Jonathan has provided expert tuning on my kawai. He takes his time and does a great job.read more

Excellent service!!! From calling to follow-up on a quote with Kerry through the actual pick-up…read morein Palmyra Pa to Delivery in Harrisburg Pa., that included taking and discarding an old piano. Kerry was wonderful, she listened to our need and would have scheduled a next day pick-up had we been prepared. The two gentlemen that were sent by Kerry, were the most professional, kindest, knowledgeable and definitely experts at their profession. Communications were the best. We received status calls through-out with updated ETA's. What is also impressive was their concern for their client. The original scheduled pick-up time was impacted. They did not assume that we would hang around, they asked if it were ok to still pickup and deliver. The delivery involved navigating through grass to a lower level; and removing a older heavy piano. It must have been made not be moved. I strongly and highly recommend their services.

I wanted to buy a used piano as a gift for my son, but I live in another state. I called Bob Haynes…read moreto find out what he would charge to move a free piano that I saw was available online. He explained to me the many potential pitfalls of buying an unknown piano -- all the things that might make it untunable and unusable -- but it turned out that he had a few pianos that he was storing for his clients that were for sale. I bought one of these at a reasonable price, and he moved it for me. He could not have been nicer and gave excellent service, and the piano was exactly what we wanted. Very happy and satisfied customer!!!

We hired these guys to move a grand piano from Silver Spring, MD to Falls Church VA. They did a…read moregreat job moving the piano quickly without scuffing our walls/floors and kept the piano properly covered to protect it. There was a miscommunication with how many steps were expected at the delivery site but they were accommodating and understanding. The rate was also very reasonable. We'll be using Lewis Piano Movers again in the future, for sure!

Movers were punctual, friendly, and quick at their job. Payment through Venmo was easy ($450 to…read moremove a baby grand between houses five miles apart). Great communication as well, until these messages. I knew they wouldn't have compensated me regardless of whose fault the damage was, but I thought the defensiveness and ghosting were unwarranted. I can see from other reviews that if you're fortunate and nothing gets damaged, they're great. Otherwise you're SOL.

Jake and team were amazing to work with. 100% super responsive, easy to work with, transparent…read more Jake explained the process to us upfront, was always easy to get a hold of. Jake's team was amazing and smooth at pick up, and amazing, friendly and extremely helpful at delivery. Thank you Jake and Apollo team!!! I am highly recommending you and would call you again if we ever need to move another piano in the future.

Apollo Piano Moving was recommended to me by our moving company. I am very glad that we accepted…read morehis recommendation. The team that moved my piano was top notch. Professional, courteous, careful, knowledgeable and timely. Everything you could ask for in a service provider. Highly recommend!

This is the place to go in the DMV if you're looking for a new Yamaha piano…read more We were first-time piano buyers looking for a new U1. From what I read online, most piano dealers will quote an MSRP or "SMP (suggested maximum price)" with the expectation that you will haggle down the price. We went to our local Yamaha dealer [not Downtown Piano Works] and met with a sales associate recommended by our piano teacher. His first offer was already less than MSRP: I'm terrible at haggling, but I figured I'd try anyway and ask for a better price. A day later, he came back with another $500 off the price. I was feeling pretty good about myself and was getting ready to go to the store before his "offer expired." On a whim, minutes before I left, I thought I'd try the next closest Yamaha dealer, which happened to be Downtown Piano Works. I typed a chat message into their website, expecting a canned AI answer. Instead, Dan, the owner, responded right away. He told me to call him on his cell phone, and without hearing the other store's "lowest" price, he quoted a price that was $1500 less. There was no haggling, no wondering if I was getting a worse deal than everyone else on the internet. We drove with the kids an hour to Frederick just to make sure this wasn't too good to be true, and it wasn't. Dan and Theresa opened their store on a Saturday night, three hours after I'd first messaged their website. By the time we left, we were the owners of a new Yamaha U1. If you're in the market for a new Yamaha acoustic piano, within driving distance of Frederick, and want to avoid the usual stress of new piano shopping, I'd definitely try clicking chat on their website.

I put a deposit down on a Clavinova 775…read more Well, first off world class customer service. Dan and Teresa were very nice and warm. Competitive pricing. Anyway, I had to cancel the order a few days later. Refunded me immediately. Honest and trustworthy owners! Thanks and sorry it didn't work out. Great music store!