I've been a customer of S&L for about 3 years. The personalized service, value, and honesty from…read morethis company is unmatched. When I initially moved to the area, I had them install a water conditioning system for my home. Yesterday, I woke up and didn't have running water. I called S&L at 9am and their crew was there at 12:30pm. Within an hour and a half, they diagnosed the problem and installed a new well pump at a very reasonable price. Their staff is always knowledgeable, attentive, and professional. I've had previous experience with contractors who screwed me over, so it's VERY comforting having a company like this that I can rely on.

5-star experience! We had to replace our outdated 20-year old water filtration system. From the…read moreinitial consultation to installation, Rob and Christy were great to work with. Rob has an eye for detail and worked hard to to match the RO faucet to our existing kitchen faucet. It really is the little details that matter. We are very pleased with the entire process and we are enjoying our "new" water. It has really made a huge difference. We highly recommend S & L Water Solutions.

Great service and professional. They redid our water treatment and really cared about us. Highly…read morerecommend

I had to write a review since I was so pleased with the response of this company. We have used…read morethem for about two years now for our well water. Two nights ago, our well pressure tank started leaking water, and our basement was starting to have a slow flood. We called them at 11PM and they picked up immediately and the man on the line was able to give instructions to my husband to stop the problem. They were here the very next day to replace the tank. It is a situation as this that really sets a company apart from others for service. Highly recommended!

Quick and explained the issues and charged decent amount…read more Would recommend and call again

They came and were super fast and professional. Got everything sorted out for us and even showed…read morehow the previous install was not done properly.

Price was slightly higher but they were available to get the job done same day. Quote was on the…read morephone and they came later in the day to fix it.

Honest and selfless with their advise. Price was top going but I was very pleased with their…read morecommunications.

Very glad I found Nova Water. When I was looking at getting a water softener, I got estimates from…read moreplumbers but was thrilled to find Nova Water since they exclusively specialize in water treatment so they 100% know their stuff. They are a small family owned business and are easy to work with, organized and delivered what they promised. Chuck installed a whole house water softener and separate whole house carbon filter and we are enjoying our clean, soft water. Pricing was reasonable and the installation work was excellent. Veronica is great and quick to respond to any questions/scheduling.

Installed water softener and carbon filter. Can tell the difference immediately in the house. Had…read moreissues with the product and they came out and fully fixed the issue and were quick at responding

Four years ago, they replaced my water pressure tank and several failing fittings, and installed a…read morereverse osmosis (RO) system. Given the cost of this work, I expected durable materials, proactive recommendations, and transparent guidance. Unfortunately, both experiences have left me disappointed -- and more importantly, concerned about trust. Regarding the pressure tank: during installation, their team very likely observed an older, visibly corroded metal well intake pipe that had likely been in place for nearly 20 years under prior ownership. Fast forward to today -- I noticed heavy white corrosion on the 4.5-year-old brass fitting and an active water leak. Given the risk of catastrophic failure, I called for urgent service. To their credit, they arrived within two hours, which I appreciated. However, I was then told the metal pipework was not covered under the tank warranty and that it should be replaced with stainless steel -- which they acknowledged would last longer and resist corrosion better than the prior installation -- at a cost of $1,400. When a contractor identifies visibly corroded infrastructure during an install, I expect clear risk disclosure and upgrade options at that time -- not four years later when failure is imminent and the homeowner has little choice. Now to the RO system: at installation, I was told the filters were widely available commercially and easy to replace. I later learned the filters are proprietary and only sold through water system companies -- not readily available via retail as originally represented. That distinction materially affects long-term cost and flexibility. Years later, I called to ask how to sanitize the RO system myself. I was told it's something only they can do and that they would handle sanitization when delivering the next set of filters (rather than shipping them), which I accepted. After the technician sanitized the lines, he casually told me, "You know you can sanitize the lines yourself." That is exactly what I had asked about over the phone. I relied on their guidance, only to hear the opposite in person. For tradespeople working inside a home -- especially on critical water infrastructure -- trust and clarity are foundational. When guidance changes, material limitations aren't disclosed up front, or foreseeable corrosion isn't proactively addressed, it raises concerns beyond just cost. While I appreciate the prompt emergency response, the combination of reactive fixes, proprietary product limitations, and inconsistent communication has made this an unsatisfactory experience overall.

Mike did our annual service. Friendly and efficient, no attempts to sell anything I didn't need…read more All wins

I can't say enough good things about Negley's. I first met Jason at the Martinsburg home show. He…read moredid my mom's water softener and she had a great experience, so i decided to give him a call. He came out and tested my water and gave me a great overview of the process. I worked with Amy and Trinity on my financing and scheduling for Jason to come back out to retest my water and they were great. We had two gentleman come out for installation, I believe one was named Wendell. Both gentleman were fantastic and showed us how to maintain and use the screen on our system. I'm very happy with the service I received and would recommend to anyone! Ask for Jason when you call. He was very personable and gave us great service.

Living with hard city water made installing a water softener a necessity, and I couldn't be happier…read morewith my experience with Negley's Water. Jason was prompt, courteous, and most importantly, never tried to hard-sell or over-sell me on anything. His expertise and professionalism stood out and made my decision to choose Negley's an easy one. The installation process was smooth, and the results are already making a big difference. Highly recommend Negley's for anyone dealing with hard water!

We had a 20 year old water system in our house, that had what seemed like a million different…read moreparts, and was using up 20 bags of salt every two weeks! Scott came out and was able to totally streamline what we had, making the whole set up understandable, easy to maintain, and so much less costly. We are using a fraction of the salt used before the repair, the system is quieter, and the water is clean! We found Scott's prices very reasonable, and the quality of his service was amazing.

My new husband had used this service in the past for the well water cleaning and conditioner…read moresystem. Called them again and they were able to schedule us the same week. Carl was our technician and met me in the driveway. Explained they were using gloves and masks. He was very professional and efficient. Answered all of my questions too! Super grateful for good companies like this!

Service water softeners. Tim was wonderful. He was friendly, helpful and instructive. He had a…read moregreat attitude and serviced both my systems. One of the systems was in an underground storage location and he was kind enough to put salt in the softener as it had run out. I recommend this company highly and would ask for Tim. He was outstanding

Great people to work with. Would recommend to anyone looking to get work done without any hastle!read more

This is a great company!!Larry was so efficient and knowledgeable,great at explaining all! All at a…read moregreat value!

BPM's technician was here within an hour of my contacting them. Shawn solved our heating issue in a…read moretimely manner with a reasonable price. I definitely will use them again!