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    Krause’s Air

    5.0 (1 review)
    Closed 7:00 am - 2:00 pm

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    4 years ago

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    Bob's Repair

    Bob's Repair

    4.7
    (511 reviews)

    Called up Bobs to get a quote on air conditioner duct cleaning and spoke with Stephanie. Not only…read moredid she give me an unbeatable price with military discount, she got me an appointment the following day! Next day, Brian and Jordan showed up on time ready to rock. They did an outstanding job! Really cool guys. The whole job took roughly 2.5-3.0 hours start to finish. If you need air duct cleaning don't hesitate to call Bob's Repair!

    I tried to post this review on Google, and to respond directly to Bob's before posting a review but…read morethey don't have an easy way to give them feedback. They do have polite people and do decent work but I did not have a good experience with their repair business. An annual inspection turned up a couple of small problems - low refrigerant in a system and a nearly failed condenser fan in another. No argument with that conclusion so I said go ahead with fixes. Got the invoice and should have paid more attention - a price gouge of epic proportions. Here's what I sent them that got rejected by their system: PS - registered professional engineer who should have paid more attention. 'I was not here when this work was finished, and I have no issue at all with the technician and work performed. He was professional. I agreed to all of the work. But I regret now not doing additional homework on the cost. A one pound 410a add should cost more like $100 at the high end all in. Easy to find on google or Yelp), given you can get a 25 lb Jug in the range of $250. And yes, there is labor and overhead in that , but for for a 30 minute job $325 seems excessive. I also was able to source the replacement fan motor with an identical Lennox model# from a number of sources- from around $200. Again, that doesn't include labor. So if I'm generous, you got $300 in parts, add 20% for miscellaneous. And yes, I get that there is 'Bob's guarantee' and you have overhead, but an 1800+ bill for less than two labor hours of work, make it 3 with travel time and even at 150 per hour - and maybe 450 in parts and material -the total markup at 2x is to me excessive. Plus your billing is deficient in the level of detail so it's even hard to understand how you could add it up to that much. My wife paid the bill of course, but with these prices even though the service is good I won't be using or recommending Bobs for repairs in the future. I'll do my homework.' PS - last postscript. You may have noticed Bob's no longer responds to Yelp reviews. Must be too busy. Or they don't care. Neither one is a good sign.

    Lake City Air Conditioning Heating

    Lake City Air Conditioning Heating

    4.5
    (15 reviews)

    I highly recommend Lake City Air Conditioning! Dave and Julie, the owners, are wonderful people who…read moretruly care about their customers. Wade and Adam worked incredibly hard to get the air conditioning fixed, and they did an amazing job. The service was professional, friendly, and efficient from start to finish. The air conditioner is working great, and I couldn't be happier. Thank you all for your hard work, honesty, and excellent customer service!

    I first used Lake City Air Conditioning during the summer of 2015. I was so impressed that it was…read moreone of the first Yelp reviews I ever wrote. We later moved out of state and rented our Henderson house for seven years. We had a few HVAC problems over the years, and we always called Lake City. They would bill me and provide an excellent explanation of each repair. We moved back to Henderson last year. Our large AC unit stopped working yesterday evening. Amazingly, after the hottest day of the year so far, 111 degrees, Julie at Lake City was able to get a technician out this morning for us. Adam opened up a side compartment on our big AC unit. He immediately said it looked like the capacitor should be replaced. He said we had an unusually sized dual capacitor, but he had an alternative that would work just fine at the same cost. He thoroughly explained our unit's situation and what likely caused the capacitor to fail. He fully answered every question I had in a manner I could understand! Adam was very professional but kind enough to be friendly and pet our extremely playful Shih Tzu. While Adam was excellent, I must mention how good Julie has been to work with over the years. She has quickly gotten answers to any technical questions I might have and has always worked to get a technician out as fast as possible. Lake City's prices seem to be quite fair. I really like that I've never been pushed into buying or repairing something I didn't need or want. I've always trusted their technicians, which is very important when you don't quite understand how an HVAC system works. Nobody likes to call a repairman, but it's comforting to have confidence in knowing exactly who to call. Lake City Air Conditioning falls into that category for us!

    Knight AC & Heating

    Knight AC & Heating

    4.3
    (22 reviews)

    get someone else to come fix your unit. this owner or whatever does not have urgency nor does he…read moreeven really care. just because this is a small town do not settle for small town options. Not very friendly or helpfu. save yourself the time and money. find someone that does quality work and is willing to help.

    Live in Boulder City and wanted someone local to come out and take a look at my AC unit. It…read moreunfortunately conked out in the middle of the day, strained daily by the extreme high temperatures...so hot this summer! Looked on Facebook and also checked with my local Handyman... It looked like Lance with Knight AC & Heating was repeatedly and highly recommended. So I called Lance on his cell phone at 5:36 PM thinking I'd request an appointment for maybe the next day or so. He told me that he was indeed booked up, but that he could be out actually within an hour! He arrived within the hour as promised and spent a decent amount of time up on my roof inspecting my unit. He was able to make the necessary corrections and give me some professional recommendations too. He was extremely honest, fair and reasonable. When talking with him, I could easily see why he had such a great reputation. Being fairly new to Boulder City, I'm so glad to now have a "go to" HVAC guy, and will absolutely call only Lance whenever I have any kind of AC or heating needs. I want to give him my highest recommendation and urge you to call Knight for any HVAC services and/or repairs!

    Nevada Residential Services Air Conditioning & Heating

    Nevada Residential Services Air Conditioning & Heating

    4.8
    (485 reviews)

    We have had excellent experiences with Nevada Residential Services (NRS) in the past with…read morereplacement of our AC units. When NRS offered to inspect our water system, we jumped at the offer. When you live in the desert, you can't take any chances with your AC or water systems. Both can turn into expensive issues very quickly. During our inspection, Arturo with NRS noticed some corrosion and possible past leak at our water heater connections. Chances are these connections are original to our 2004 condo and since we have neighbors downstairs, we want to avoid any leaks that could result in issues that could affect both units. The NRS Team presented us with an estimate that we were pleased with and we scheduled Arturo for today. Arturo called ahead when he was enroute (we appreciate that) and was onsite in no time. Arturo took the time to explain what he would be doing to eliminate a possible issue and make our system more secure. Changing out the old hoses (over 20 years old) and connections to solid copper piping and new connections gives us the peace of mind that you need with plumbing. He also configured it so should we need to replace the hot water heater, the new copper fittings will be easy to disconnect & reconnect. Arturo did an amazing job, kept us informed as he worked and the work area was spotless when he was finished. A true gentleman & professional. Many THANKS to Arturo and the NRS Team for spotting a potential plumbing issue and providing a great solution. That's what every homeowner expects. We would highly recommend Nevada Residential Services for your AC and plumbing needs. Sincerely, Lee & James Duncan

    Predatory pricing practices and upselling. I asked the…read moretechnician if he would give me a quote to install an APCOX as I am a cancer survivor and immunocompromised. We also lost our furniture due to last home making my whole family sick from mold in the HVAc due to leaks. I know the APCOX pricing wholesale, the model I looked at is approx $ 900 dollars. I know the company needs to mark up to install and make a living but the quote I got was way beyond the normal mark up and upselling. The tech quoted that me I needed a duct clean on a 2 year old home, and put a quote for an April Aire that I did not ask for nor discuss into the quote in addition to the APCO X. The quote was an eye popping $11,000 dollars! Not only is this insulting to my intelligence but when I called the company they didn't care.

    Black Mountain Air

    Black Mountain Air

    4.8
    (220 reviews)

    I recently contacted Black Mountain Air to schedule a Spring 'tune up'. When I called Kyra happen…read moreto answer the phone; she was the tech that performed the previous Fall tune up. After chatting a little bit, we scheduled an appointment. Yannik was scheduled to come to my house to perform a Spring tune up. I received an automated booking verification via the email and phone number I had provided. I received an email and text informing me of the name of the tech along with a photo of him, and verification of appointment day and time frame. I received email and text reminders the night before and the morning of the scheduled appointment. Yannick was on time, personable, and professional. He answered questions I had and then performed the tune up service. Payment for services rendered was handled upon completion of the service using a credit card reader. He emailed me the invoice and receipts at the time of the transaction. Again, I'm very pleased with services rendered.

    We have been using Black Mountain air for a couple of years now for our normal bi-annual…read moremaintenance. Our old AC unit was 18 years old and we decided to replace it with a new unit. Black Mountain air gave us five options, and we chose the Trane 2-stage. The techs showed up on time. They were very professional and friendly. They cleaned up inside and out, and went over the unit and new thermostat with me. The whole process was painless and issue free. We definitely recommend Black Mountain air fear AC needs.

    Krause’s Air - hvac - Updated July 2026

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