My husband and I had a very disappointing experience at this hardware store today. From the moment…read morewe walked in, we felt unwelcome and judged. The staff treated us with rudeness and suspicion that made us extremely uncomfortable. it was clear we were being profiled based on how we looked, well on how my husband looked, which is unacceptable anywhere-espicially in a business that should be serving the community with fairness and respect. I would love for this establishment to know all the wonderful things about my husband, he is and an amazing husband, father, teacher, and Veteran. Unfortunately all these wonderful things are lost to some based on the color of his skin. No one should be made to feel singled out or discriminated against just for walking into a store. We will not be returning, and we feel it's important to share this experience so others are aware.

Fantastic hardware store. Prices are alright for a moment and pops shop as well. Probably the best…read moreplace in lake county for hardware needs!

Late on a Saturday afternoon, I started a project I had no Idea was going to be so difficult to…read morefinish. A washer for a spigot needed replaced. Off to HD for the usual. "We don't sell those, only the whole thing" was not the reply I was looking for. I don't feel like chipping the stone on my house to replace an entire spigot head. I call frantically around to hardware stores. I call True Value, "yes we have that, we close in 30 minutes". So I fly across town to this place, which I admit is hard to find if you don't know what you are looking for. I walked in with the spigot handle, which had the washer attached, however the screw holding the washer had its head broken off. The guy there CUTS the washer off, and uses a Vice Grip to pull the broken screw out. If this had gone wrong, I would have been without water for the weekend, but it was no problem. He pulls out a new washer, a new screw and some graphite packing, and I am home with a fixed spigot in no time flat. I LOVE this place. Every time I go there, they are extremely helpful, and the only hardware store I will go to now if possible here in Erie. They have helped me with random fittings and build something that is what I am looking for. The Best!!

I was shopping at the Home Depot in Ashtabula Ohio today and we bought several pieces of wood and…read more4x4 posts and an assortment of everything needed to repair a fence and we had wonderful service from a young man named Kyle who helped us tremendously I just want to give good recommendations for the customer service so much of that has disappeared today but I do have to say Kyle from Home Depot went over and above to help us out

This is one of the cleanest, well organized Home Depot stores I have ever been to. The aisles are…read morewell organized and just look very clean. We were greated by several employees, though none asked if we needed help finding anything. The prices, all things considered, were very reasonable all around. If I'm ever in this area again, I wouldn't hesitate shop here again.

Bought over $1,300 in tools. Got home found my card statement was more than what my receipt stated…read more Went to store to ask about the discrepancy. Was told there is a 3% charge for cards. There was not a sign anywhere stating this and I was not verbally warned about it. Guy behind the counter then moved the digital signature device to show there's a charge (mind you this sign is the size of a business card and was hidden) I would have had no problem paying it and it's not even that much. But it's very shady to do it the way they are. I will no longer buy tools from here because of this.

They're solid. I didn't even know this location existed but after Irr plumbing didn't have a gas…read morefitting I needed the guy at Irr suggested I go to West End Hardware. Sure - the parking is a bit meh but they had the fitting I needed and the price was fair. I didn't check out the entire store - I pretty much looked in the plumbing section and asked a guy working there to help me find the correct-sized fitting. He was nice enough and more important he got me the correct-sized fitting.

Nice little hardware store that recently opened in Cambridge Springs. Located in the former…read moregrocery store. Very clean, organized, and full of inventory. The employees all seemed nice too ... Cheers!