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    Krieger Family Dentistry

    5.0 (1 review)
    Closed Closed

    Services - Krieger Family Dentistry

    Cavity treatment

    Dental exams

    Tooth filling replacement or repair

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    9 months ago

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    Elizabeth Family Dental

    Elizabeth Family Dental

    4.1
    (12 reviews)
    1.1 mi

    Initially, I liked Elizabeth Family Dental (EFD) and would recommend them to all whom I knew…read more However, I stopped using the practice after Dr. Terry expressed jubilation when President Trump contracted COVID-19. Now, two years later, a dental issue forced me to leave feedback. In 2018, I had a bridge replacement by Dr. Terry. (See Photo of Ledger 3/27/2018) At the time of the replacement, all was well with my teeth, and the new placement felt perfect for the first 24 hours. However, I noticed something was wrong with my #11 tooth, and I notified Elizabeth Family Dental. I was informed that shifting is normal and there was no need to worry. After having a couple of bridges over the decades, it just did not feel right, so the following week, I scheduled an appointment as the bridge appeared to have abnormal movement with possible delamination of tooth #11. During the visit on April 5, 2018, Dr. Terry informed me that the bridge was fine because teeth have "shock absorbers." I had follow-up visits on 4/5/2018, 7/26/2018, 10/22/2018, 7/31/2019, 2/21/2020, and 8/24/2020. At each appointment, I consistently complained that the bridge seemed loose. Tooth #11 would develop bubbles when moved, hold a vacuum when applied, and had a foul taste. When asked why bubbles were coming from tooth #11 when I moved the bridge up and down, Dr. Terry would say there was nothing wrong with the installation and that the bridge was fine. In October 2021, I visited the VA dental unit due to pain in tooth #11, and they immediately noted that the #11 tooth on the bridge had delaminated and was decaying. The VA performed a partial root canal. This week, the bridge fell off, revealing teeth #6, #7, #10, and #11. (See attached photo) The VA referred me to a contracted endodontist, who completed the root canal on tooth #11. After completing the root canal, the endodontist expressed pessimism that tooth #11 would be serviceable due to decay since the installation of the bridge. (See attached photo) The remaining #11 tooth was treated down to below the gum line. (See Photo Below) Bridges should last at least 5-7 years and have been known to last several decades. https://www.webmd.com/oral-health/guide/dental-health-bridges https://www.cosmeticdentistrynewyork.com/blog/2020/05/29/how-long-do-prettau-zirconia-205405 https://www.colgate.com/en-us/oral-health/bridges-and-crowns/how-long-do-dental-bridges-last The bridge itself is in good condition, but the decay of tooth #11 and staining and stench related to the tooth #11 crown suggest poor installation and incompetence by the attending dentist. (See Photos of the tooth and bridge after the bridge fully delaminated) Obviously, I cannot recommend Dr. Terry, and if this can happen to me under his care, then surely it can happen to others. I believe the problems I now face could have been avoided under proper care. UPDATE: Today, 4/27/2022 I received a phone call from EFD inquiring as to why my bridge was on their Google Review. They asked if it had fallen out? I indicated that it had, and the VA had immediately notified me of the delamination of the bridge and decay of tooth #11. I also informed them that now I am expecting the placement of four (4) implants and a new bridge as a result. They inquired again why the photo was on their Google Review, and I disclosed that it was there because I left a most unfavorable review. They said, "Thank you for the explanation and wished me a nice day." UPDATE: 5/30/3024. According to the VA, as a result of delamination and decay of #11, I am having #7, #10, and #11 extracted after an aggressive attempt to salvage the damage. I have also learned that Elizabeth Family Dental should never have attempted to use the cheaper zirconia bridge, but should have installed a traditional noble bridge due to flexibility issues. I also learned from the insurance company that zirconia bridges are significantly less expensive to manufacture than noble bridges, but many dentists sell them at the exact cost, thereby improving their profit margin.

    On May 23, 2025, I contacted Elizabeth Family Dental to cancel my scheduled appointment on May 30,…read more2025, due to a change in my insurance coverage. My new insurance plan no longer listed the practice as an in-network provider. During the call, I spoke with Kristen, who stated she would verify this information with my insurance carrier. She subsequently informed me that while the provider was technically out-of-network, my benefits under the new plan would be comparable to those under my prior in-network coverage, and that I would incur no out-of-pocket costs, as my former insurance had covered services at 100%. Based on that representation, I proceeded with the scheduled appointment. However, approximately one month later, I received an unexpected bill for $236. I contacted the office to seek clarification and spoke with Tiffany, who explained that the practice had confirmed my coverage via a faxed communication from the insurance company, which indicated that services would be covered at 100%. I was then advised to contact my insurance carrier directly. Upon doing so, my insurance representative informed me that out-of-network services are subject to a $100 deductible, and that I would also be financially responsible for any difference between the provider's billed charges and the insurer's reimbursement rate. This directly contradicted the office's prior assurances that there would be little to no out-of-pocket expense. It is important to note that I originally contacted the office to cancel the appointment and only proceeded based on assurances provided by their staff. When I called to discuss this misrepresentation, Tiffany responded with defensiveness and refused to consider any resolution. I believe the practice acted negligently in communicating inaccurate benefit information and should accept partial or full responsibility for the resulting charges

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    Elizabeth Family Dental
    Elizabeth Family Dental
    Elizabeth Family Dental

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    Killingsworth Family Dentistry

    Killingsworth Family Dentistry

    4.2
    (26 reviews)
    13.3 mi
    25 years in business
    Women-owned & operated

    I went in for a routine cleaning. It was done efficiently and with care and patience as we had to…read morestop a couple of times because of my coughing. Very excellent care.

    I'm the daughter of a dentist, and I worked for my dad on Saturdays and during school holidays from…read morethe time I was 12, so I know what I want and need from a dentist, a hygienist, and a dental office staff. Dr. Killingsworth and each hygienist whom I've seen in the 10 or so years I've been a patient at Killingsworth Family Dentistry meets my rather exacting standards. I'm greeted warmly by name as soon as I walk through the door, and I never have time to open my Kindle to read before I'm welcomed by the hygienist and invited back to a pleasant and comfortable room for my cleaning and exam. The cleanings are always thorough and are done with care for my comfort. I'm given compliments on my oral hygiene and tips for how to continue to care for my teeth and gums as I get older. Dr. Killingsworth always comes in with a cheerful greeting to give my mouth a thorough exam, and she takes time to ask about what's going on in my life and with my family. Each visit ends with a pleasant encounter with Patti, the office administrator, to set an appointment for my next visit and to subtly handle any fees that my dental insurance doesn't cover. I had a dental emergency a few years ago, when I lost a crown, which resulted in an exposed nerve, which was very uncomfortable. It happened to occur on a national holiday, but Dr. Killingsworth didn't hesitate to open her office and to take care of my emergency and ensure my comfort with a temporary crown and a measurement with state-of-the-art equipment to order a permanent crown that fit perfectly on the first try, with no adjustment needed. I was so impressed and so grateful with how Dr. Killingsworth put my need and comfort ahead of whatever she'd had planned with her family on that holiday. My dad, a children's dentist, was frequently called out, at all hours of the day and night, when a child had a dental injury or other emergency that needed immediate care. In the days before cell phones or even beepers, I remember him leaving his call service phone number with people at movie theaters or at restaurants, just in case someone needed to get in touch with him. He always put a child's need for his care above his own convenience; Dr. Killingsworth provided the same care for my well-being, and I'm still so grateful. I couldn't recommend Dr.Killingsworth and her team any more highly. I actually look forward to my appointments every six months.

    Photos
    Dr. Killingsworth
    Dr. Killingsworth
    Jody:  Registered Dental Hygienist
    Jody: Registered Dental Hygienist
    Tanya, Registered Dental Hygienist

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    Tanya, Registered Dental Hygienist

    Krieger Family Dentistry - generaldentistry - Updated August 2026

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