This place is a joke. I sent my 19 year old daughter in for a regular cleaning. She called me…read moremultiple times crying and left that place traumatized. She barely could understand anyone working there because everyone's English was very broken. She was told she needed a root canal, but come to find out she doesn't need one and if she got it it would have caused more harm than good. All the Doctors there are very pushy. They were very pushy about having us start her root canal that day, and then go back a week later to finish it. Thank goodness we didn't actually do the root canal there. Decided to go get a second opinion at a full fledge endodontics. They did a CT scan and X-rays and found there was never a need for a root canal. Just saved myself a lot of money and my daughter a bunch of trama and pain. 100% WOULD NOT RECOMMEND!

UPDATE: The office manager called and was very kind, Marlon…read moreI believe is her name. She made this situation right and honestly took the time to hear my frustration and concerns. Class act in handling client experience! This was truly the worst dental experience I have ever had. I usually enjoy going to the dentist and having my teeth cleaned. And this was a borderline traumatic experience. To start, I arrived 15 minutes before my appointment and didn't get taken back for my appointment until 15 minutes after my scheduled time. Two people that showed up after me got taken back before me. Then once my X-rays were finished, the Dr came in and explained that I needed a scaling, which was fine. HOWEVER, she did not warn me at all of what this procedure was going to be. First, the hygienist that did my cleaned was so rough on my teeth and gums that I wanted to jump out of the chair. She didn't introduce herself or have any chair side manner to speak of. Then, they begin this scaling and it was so incredibly painful. I had no warning of the pain that I might feel or options for local numbing or anything. It was horrible. The place itself looks run down, and old. And wasn't at all a comforting or inviting experience. The ONLY redeeming factor about this place was Levi, the tech who took my X-rays. He was warm, and kind.. just the thing you want at the dentist. I'm not sure what happened and why he wasn't my hygienist, though I did overhear that the woman who did my cleaning beat him to it, as if it were some sort of competition. I have never had any sort of dental fear or phobia, but after going to a place like this I realize why people do, and I realize how lucky I have been to always have great dentists. I will not be returning to this office. And I wouldn't recommend anyone who had dental fears step foot in this place.

I have been visiting Mirage Dental Associates for many, many years, To many to count…read more I like Mike and Mi very much! They are professional and they have a GREAT staff who are friendly and care about me. I am looking forward to my next visit. Keep up the GREAT work!

I called a couple months back to confirm my upcoming cleaning appt was still within my one year…read moremembership program, the front desk assured me that it was. Today I go in and the front desk person told me I need to pay another annual program fee or a one $175 fee. I informed her that I specifically called to confirm this appt was within my current program and was assured it was. This individual was incredibly patronizing in response and told me she "didn't know what to do with that". She told me she would speak with her manager about it. When I went to check out she told me she "didn't know why someone would tell me that", then proceeded to condescendingly explain how a 1 year plan works, in terms of it only lasting a year... No accountability, no apology, nothing. Just a 'too bad not my problem' attitude. My wife and I have spent thousands at this office, this year alone. Mirage Dental just lost us as customers. So for $175, they have foregone thousands of dollars in additional revenue for years to come just from an avoidable customer service issue. I hope it was worth it. I guess they are pretty hard up to sacrifice a long term customer that could have brought in thousands more for $175.

I moved here recently from Florida. Looking for a new dentist and lucky me. I found one right…read moreacross the street from where I live. It's dental arts on Wilcox Street and the most wonderful caring dentist is Dr. Anna Lucia Ruzo. The entire dental team is so caring I am an older woman and they were so concerned with my blood pressure and keeping me comfortable. It was just a wonderful experience. I hardly felt any discomfort and would recommend them very highly.

They rarely answer the phone. When you leave multiple messages they take a week plus to return your…read morecall. Staff is inexperienced and rude. Charged for literally a five minute appointment to review their inadequate work from the week before. Highly recommend finding dental care elsewhere.

Called Green Dental first thing in the morning for a bad tooth that needed extracted and they got…read moreme in right away. All of the staff were super friendly and helpful and I'm grateful for them. The extraction was quick and mostly painless. They took great care of me.

The quality of care was fine, but DON'T believe them that insurance will cover your costs. I was…read morequoted $0 for a crown, telling me that my insurance would cover it. When the insurance claim was denied, I was asked to file a request for review with the insurance company. The insurance company denied my request for payment of the claim, and I was told that the provider is liable and I should not be held responsible. Both my husband and I have been confronted when we go in about the unpaid balance, making me feel like I'm attacked and it's my fault. I was told by the receptionist that the insurance company should not have told me I was not responsible, and I still owe the money. If I knew the cost of the crown upfront, I would have asked for preapprove or shopped around. Also, I didn't have any pain or problem, so I may have put the work off for a while.

I recently fell, on a weekend, and damaged a couple of teeth. Dr Zendig came in on a Sunday…read moreevening to check things and was not only professional but so kind and understanding. Highly recommend this practice.

Best dental office ever. Professional, friendly, and really nice work. So glad we found them.read more

Dr. Pacheco did an excellent job putting in three new crowns. My teeth now feel much better and are…read moregetting less food stuck in them.

Outstanding care from the entire staff. Honest and trustworthy, did not recommend to unnecessary…read moreservices (which I experienced elsewhere). I have already referred them to family and friends. I found my forever dentist.

My new favorite dentist in Parker!! The whole team is very welcoming and gives us the best care…read morefor me and my family. From the moment you walk in you're greeted with a friendly faces. The assistants and doctors are all skilled and have the best bedside manner. My daughter had to have a few fillings done and Dr Leeper made her feel extremely comfortable the whole time! I'm glad to of found this office! Thank you Stonegate Dental

Gloria was fantastic; friendly, informative, and attentive. I would recommend, and will be bringing…read moremy family.

I've been coming to Clocktower Dental for over 12 years, back when they had fish tanks in the rooms…read moreand you actually felt like a patient, not a transaction. I even kept coming back here for care when I moved out of state for college instead of finding a dentist closer to home. That's how much I trusted them. Unfortunately, I can't recommend them anymore. They're not transparent about pricing, their bedside manner has seriously declined, and the whole experience now just feels off. I went in for a routine cleaning and X-rays--which should have been covered by insurance--and somehow ended up with a $200 bill because they decided to do a different type of X-ray without telling me. No heads up, no consent, just a surprise charge. On top of that, the hygienists seem completely unconcerned with patient comfort. Going to the dentist is already anxiety-inducing for a lot of people, and basic compassion should be part of the job in any medical setting. That's not the vibe here anymore. It feels more like you're being rushed through and "sit still and get it over with," rather than anyone checking in to make sure you're okay. Another time, they told me I had eight cavities, needed a root canal, and had several other areas to "watch." I got a second opinion, and the other dentist looked at me like I was out of my mind. None of that work was necessary. That alone was enough to make me question continuing care with them. The final straw for me was my most recent visit. My permanent retainer had popped out, and this was the only place I could get into that weekend. I booked a cleaning and exam and agreed to have a new permanent retainer installed. They charged me $860 for basically a small piece of metal cemented to the back of my teeth. I walked out to my car and honestly just sat there in shock because I had just spent nearly $1,000 that I wasn't expecting. I called my orthodontist, the one who originally installed my retainer, and they told me even on the high end it should've been around $350, and closer to $170 on the low end. I went back inside and explained the situation. When they pushed back, I told them they could take it out then because I wasn't paying that and I would go somewhere else. I understand they're not an orthodontist office, but $860 felt ridiculous. They ended up refunding me half, which honestly just made it feel worse. If you're willing to accept around $400, why were you charging nearly $900 in the first place? To top it off, I decided to switch providers and requested copies of my X-rays. The records I already paid for. I called three days ago, dealt with a pretty rude front desk interaction, gave them my email, and still haven't received anything. So now I get to call again and chase down my own records. I didn't even want to write this review. I was ready to just move on. But between the lack of transparency, the pricing, the way patients are treated, and the constant hassle, it feels like people should know. Clocktower used to care about their patients. Now it feels like they just see dollar signs. There are much better dental offices in the area than this place anyway.

I want to start with Dr Jeremy and Dr. Austin are amazing. I've been here, my friend has been here…read moreand my mom has been here. Now it's been 3 separate experiences with a specific dental assistant. She has blonde hair and a pink claw clip. There is another assistant who is amazing that has her hair in a ponytail. THIS IS NOT HER. I think the bad one has a name that starts with a J. She has cut me and given absolutely no care to me being uncomfortable. She was horribly rough and has no bed side manner. She was huffing and puffing that the Dr wasn't in to see me. On my friend's side she did the same exact thing and made her wait for more suction and water. She cut her gums multiple times while scraping off the cement from her crown. And had a horrific attitude about my friend pushing the assistants hand away after she cut the corner of her lip. My mom was also in and this assistant cut my mom under her tongue and her tongue is still not the same. She was horribly rude and wouldn't give her water. When she told her something hurt she ignored her and continued to hurt her. PLEASE GET THIS ASSISTANT OUT OF HERE OR TALK TO HER.