I used the Air Doctor for a furnace replacement. Jonathan was very professional and did a great…read morejob. The company is a pleasure to work with. I highly recommend these guys.

Like a lot of homeowners lately have had to experience, a lot of contractors, workers, etc drop the…read moreball or simply never contact you back. I dealt with this a lot when building my home or making improvements over the last 4 years. I'm very happy to say Air Doctor is a breath of fresh air!! (no pun intended) They came to my house ON TIME for the initial estimate on a Friday morning and were on time again Monday to do the install. It's a humidifier so it's never going to be a work of art but the install was very clean. They went beyond even what I would consider my insanely high standards to do an install to hide almost every single wire or seam you could imagine. Heck it even took them less time to do the job then they told me and nicely cleaned up the area when they were done. If you need to find a good heating/air company or simply can't stand your current one don't hesitate to contact these guys. I will happily call them in the future for any other needs I will have.

Mr Ouelette helped us out with emergency installation of a new water heater on short notice. When…read morehe arrived, he discovered that the old heater as a small capacity unit running on 120 and the new larger unit needed 220. He completed the plumbing of the unit and managed to find us an equally wonderful electrician who came in the same afternoon and upgraded the circuit to complete the installation. We were back in business with hot water in less than 24 hours. Remarkable resourcefulness, very professional and clean job at a more than fair price, especially under the circumstances. One could not hope for better. I would recommend him without reservation.

Ryan is a nice guy who quickly responds when you call. He was able to fit me in quickly. He was…read moreprompt, personable and fixed all my issues.

Very disappointed in how, after 2 plus years of solid service they completely dropped the ball…read more Went to open the house on MV 1st week.of May. Error code on units showing no refridgerant, which means probanly a leak. Called that Monday for appt. Was told they are not on island t il Thursday, so took appt then between 10 and 12 arrival " but they will be there closer to 10" per customer service person. 1 pm to 2:30 pm multiple texts and phone calls to the owner and his CSR. No response from.owner and.CSR was in a meeting At 2:45 got a text they qere not coming today and woukd try agin early next week to get back on island. Temps were n in low 40s at night, 50s daily and i had no heat. Called Climate Care MV. Set up appt for 2 days later, but a guy frred up and was there at 7pm Ran tests, put in a dye came back 6 days later and detected the "Massive leak" in one of bedrroms. Called Senville, found out F&J had tegistered the unit with correct address and email but had someone elses name and phone.number, so we had to correct the registration Shipped unit in 2 days. Climate care installed, recharged, pressure tested and all was good to go with time to spare before 1st renters arrive. Will use Clmate Care moving forward as they are very reliable , thorough and on island. I woukd think twice about using a company for mini splits or any unit that may need routine servicing or emergency servicing that is based off island. Find an onnisland vendor. Sorry F&J but here we are 4 weeks later, no text email or phone call to apologize for completely failing a now former customer ​​

I met this company through AngiesList last year. I used them to complete an HVAC project at our…read morespa. The owner was unprofessional. When he started the project, he left the place messy and I had to clean up after him. All the equipment was all over the place, as you can see in the pictures. I had to collect them and clean everything after he left. These pictures were sent to him at the time. He was extremely aggressive, asking to collect the remaining balance even though the project was not completed. While our spa was under construction, he was overly insistent in wanting to install the unit system even when the contractor advised him to wait. We asked him to wait until the project was completed entirely because we wanted to protect the HVAC units from the debris of the construction. In the end, we let him install the units while the construction was still happening because his behavior was inappropriate, and we just paid him to let him go. We've been having issues with one of the units since May. It had been making noise, and we called him in order to let him know that one of the units wasn't working properly. He said he would stop by to take a look, but never did until June 14th. He picked up the pump and said he would get back to me within 24 hours because the pump wasn't working. I have been calling him since, but he never picked up his phone or called back. At this time, the weather is extremely hot, and our products and guests are both being negatively impacted by the heat. Overall, my experience has been negative.

This is an update on recent services. Jay Fontes from NEC has provided services twice this year…read more(various items like light switches, outlets outdoor spots, basement lights replaced, heating elements replaced and just last week replacing smoke alarms. Top notch work, easy to schedule an appointment, prompt arrival. I've recommended his services to my daughter and my neighbor - both were highly satisfied.

First, they pick up the phone…read more Second, having picked up the phone, they employ an actual office staff to schedule appointments and not some guy you can barely hear in the middle of a job who never calls you back. Third, they actually do schedule these appointments and maintain communication via email, texts, etc. This is a marked improvement over the guy you can barely hear in the middle of a job who never calls you back. Fourth, the electrician who came was competent, timely, and flexible (he came a day earlier than scheduled). Other reviewers here and elsewhere have complained about costs. I had no issues whatsoever. The price was reasonable for the electrical work he wound up doing. He explained some parts of the electrical system that I didn't understand and clarified that I didn't need any extra work done. Obviously I appreciated that candor. He was also a pretty good dude, easy to relate/talk to, and I always prefer dealing with friendly contractors than sour ones. So in sum, this is a professional outfit and what I've come to expect in the 21st century, with an office staff, scheduling software, and prompt, helpful specialists--but sadly it's something I don't often find in the world of contracting.

Professional work and dependable care. Highly recommend his services have benefited using him for…read moreour heating and air conditioning for many years

When our gas fireplace stopped working we thought we were going to need to replace it. Even though…read morewe didn't have high hopes we decided to see if it could be replaced first. Most companies would only repair a fireplace that they sold or installed, so I was happy to find someone willing to take a look at it. Stephen went above and beyond to repair our gas fireplace. In his words it was "a battle," but he was able to get it up and running and as good as new. His price is extremely reasonable too.

We were in need of an electrician but had no one in.mind & our friends had no recommendations. My…read morehusband came on Yelp & called a few listed here. We also called the electrician that installed our whole house generator a couple of years ago. We left msg with that dude several times, & he didn't even have the courtesy to return the call & say sorry, too busy! Anyway, Romano was one of 3 who returned our call. Chris wasnt able to come by the same day but said he would call us the next day. The other 2 electricans left us with a "I'll call you next week if I have the time to come by" vibe. Translates to; let me see how my cash flow is going, & If I need money, I'll go by. Not Chris! He called us back within 30 min of our original call. Apologized he couldn't make it that day, but would be here the next day by a certain time. AND HE WAS! Dressed neatly, worked neatly & kept the mess (dust etc) to the minimum. Cleaned his work area as he went along, realizing he was in a kitchen & sawdust didn't mix well with food. Worked quickly. The following day we realized another switch wasnt working. We called him back. He was a bit confused a moment bc he hadn't touched that circuit, but was determined to solve the mystery. Our house was built in 1850. Layer of ceilings covered old wires from several decades ago. He was able to trace the wiring & power without cutting a large hole in my ceiling. Just 2 small squares. He was able to find the short in the wiring & patched the ceiling quite well too. Chris will be my first call in the future.

I called Romano electric to install three ceiling fans. Chris was very professional and answered…read moreall my questions. He showed up right on time and went right to work. I highly recommend Chris for any electric work you need done. He is definitely at the top of his profession. My fans look beautiful! Thank you Chris for a job well done!

Phone calls, two appointments, one a no show. Electronic answering system, lame. Unit less than…read morefour years old and under warrenty and in need of repair. No reply from e'mail either. Buyer beware.​ Would not recommend!

Shawn did an excellent job diagnosing and repairing a difficult, intermittent AC problem that had…read morebeen challenging to identify. He was knowledgeable, thorough, and persistent, taking the time to find the root cause. He explained everything clearly, completed the repair professionally, and made sure the system was working properly before leaving. I highly recommend McLaren for their expertise and dedication.