Cannot say enough positive things about Jess! She's phenomenal with our very anxious dog. We have…read morebeen so stressed about getting him groomed because he gets so worked up and has a lot of separation anxiety. Jess is not only a talented groomer but she's also just amazing with our dog. We know she has his best interests at heart and that she genuinely is taking her time with him so he doesn't get overwhelmed. We are so thankful we have found her and recommend her to anyone looking for a groomer, particularly if you have an anxious dog like us. Mowgli looks great and is also just building so much confidence with her. It's the perfect spot and we couldn't be happier!! So relieved that we have such a safe space for Mowgli

I cannot recommend Jessica more - as a fear free groomer her empathy, skills, and knowledge is…read moreunmatched. We have an extremely anxious 8lb dog that we rescued earlier this year. The amount of stress I had leading up to his first groom was debilitating considering he does not like strangers, he does not like grooming tools, and he does not like being touched by strangers. Luckily we found Jessica and the relief I felt after meeting her and seeing her in action with our little pup was immense. We started with a couple desensitization sessions - he nipped, he urinated out of fear, and he trembled (all while on medication). But she worked slowly and listened to his fear and over the course of those sessions was able to start using the tools while keeping him at or below his fear threshold. By session three he got a full groom and looked absolutely adorable. I'm not exaggerating when I say Jessica is the only person we trust our dog with. Our lil' guy is on the extreme end of the spectrum, and if she can get him acquainted with a haircut and bath, she can do anything.

I have been seeing Dr. Magda since COVID, when she saved my cat's life. That's not an…read moreexaggeration. My cat was incredibly ill from food allergies. She was losing weight rapidly, her skin was bleeding, and she was going downhill. Dr. Magda is a miracle worker. When I got a puppy, I knew she had to be his vet, too! When my puppy was sick, Dr. Magda successfully cured an intestinal infection with Chinese herbs. We're also seeing Dr. Chau for our second dog, and she is incredible too! She is so intelligent and thoughtful. She even stayed after hours to give us advice and interpret labs for us. I've never had experience like this with another vet. Every single human being at this office is intelligent, caring, and just beyond empathetic. I couldn't recommend them enough. THANK YOU to all of you for doing what you do. You all are incredible!!

I established care with Holistika Veterinary Clinic in 2024 with one of my cats (I have two)…read more During my first visit I spent over $1,000 on consultation and services. Because of the cost, I needed some time before bringing my second cat in. During that time my second cat had a medical emergency -- a urinary blockage. I rushed him to the emergency vet, where the bill escalated quickly since everything was out of pocket. The emergency vet suggested that to save money, they could give me my cat's urine sample so my regular vet could run the lab tests instead of running them at the emergency hospital. I immediately called Holistika Vet because they were the only veterinarian I had an established relationship with. I was extremely distressed and crying because the emergency vet had told me there was a 50% chance my cat might not survive and that follow-up with my regular vet would be important. The receptionist told me it was their policy that they could not see my second cat because he had never been examined there before. I explained that I understood the policy but asked if they could at least run the urine tests (which I would pay for) to help us understand what caused the blockage. Unfortunately, I was told they could not do that either and that the tests would have to be done at the emergency hospital. The conversation felt very cold and unsympathetic during a moment that was extremely frightening for me as a pet owner. Fast forward to February 2026 -- I scheduled an appointment for both of my cats. A few days before the appointment I received an email canceling it, stating they would no longer see my pets because I had given attitude to the receptionist during the emergency call months earlier. I went in person to speak with management to explain the situation and my perspective. I was told they had no record of the conversation but were still refusing future care. For me, the most disappointing part of this experience was the lack of compassion during a very serious emergency and the refusal to even run a test that could have helped guide my cat's care. Thankfully, I have since found another holistic veterinarian in Glendale, California who has been incredibly supportive.

We have been long-time customers of Dr May. She's worked on 4 of our animals at home (regular…read morecheckups and dental) -- yesterday was our first time doing surgery in the clinic she uses (fat mass removed and dental with several teeth removed). Nice spot, a friendly staff and Newberry Park is a very nice place to spend the day. We were there about 8 hours because we didn't want to drive back and forth -- but I wanted to just pop in and say -- if you are thinking about having Dr May do surgery -- do it! BTW - if you go to the newberry location for surgery -- try the pizza place and the old-fashioned ice cream place in the same shopping area.

Very unprofessional. Aggressive leading with vegan vet but has forgotten how to be human. Very…read morescattered, kirt, abrupt, no follow through, checking messages vs tending to pet during house call did not check with me prior to tooth extraction JUST TOLD ME WHAT SHE DID which is not what she claims. She claims to advise prior to extraction. Very defensive by nature so every responder is an unnecessary argumentative exchange....everything she told me she would do, all paperwork she sent not highly incongruent and again unprofessional. Tiptoeing walking on eggshells you name it miss use of Authority and the pet suffers as a result. Highly inhumane. What was once a very optimistic sigh of relief for a very nervous rescue could not be further from that situation at this point only found out after working with her. I already paid once for an after visit follow through for information. She should've followed through naturally on her own with. It's very disheartening to attempt to be reprimanded by your vet because of their unprofessionalism and lack of follow through and for me to be pointed out as difficult. All dialogue post initial visit should have been included in the initial visit or she should've stayed to follow through during that time. By no fault of my own, I continued to follow instructions and continue to believe and take her for her word. She talks over you and doesn't let you finish. She doesn't hear what you're saying or whatever you're saying she hears it incorrectly and lashes out at you. Very disappointed. I was very hopeful and very happy at one point. There are many other mobile vets in Los Angeles. Keep looking elsewhere. I'm a very compassionate, patient and kind and absolutely generous client. There is no reason for this behavior from any "professional."

While the actual vet (Lily) is very caring and intelligent, the practices here are not good…read more There's an overreliance on technology and AI, and it's being leveraged in the worst fashion. For one, you cannot talk to anyone over the phone. But the worst part is, they pretend they're interpreting your pets results themselves and are actually using AI to do so. They're also creating a grey area by insisting the vet reviews the results first, but when I ask for "laymans terms" and you paste me something you pretend to write, yes I have a problem with that. When I asked, they admitted AI usage and then gaslighted me into believing it's only being used for "formatting". The only AI usage I ever agreed to was during a zoom call I agreed for AI based transcription of our conversation, that's all. I just don't understand why it's so hard to give an actual response that you wrote. I really wanted to like this vet but their time saving practices are grossly counterproductive and wildly inappropriate.

Dr. Lily's compassion, love, and genuine care for me as a human being are something I will never…read moreforget. She is truly an angel--sent to help both me and my Janko. Janko and Roxy absolutely adore all of you. From the moment we walk in, we feel at home. Karen, who greets Janko and Roxy and speaks Spanish, is simply amazing--there truly are no words to fully express how loving and caring she is. I feel the same about Royce; the warmth and kindness shown to my pups (and to me) mean everything. Dianne is incredibly caring and always there to answer my questions and help whenever I need it. And last but certainly not least, Lyndsey--thank you for being so polite and for maintaining such kindness and composure, even when I was unhinged. That will never be forgotten. I am deeply grateful to all of you. I am so thankful I found this amazing place that truly cares and uses holistic approaches for my puppies' needs. I cannot thank you all enough for how wonderful you are. I recommend this practice 100%.

Dr. Pasternak saved my cat's life and I cannot thank him enough!!…read more He was extremely knowledgeable, kept my cat calm and comfortable during every visit, and answered every question I had with detail. I've been to at least 4 different vets in Los Angeles, and he is the first one that seems to actually care more about the animals than making a huge profit. I was able to be seen almost immediately every single visit. My cat was in pretty bad shape when I first brought her in, but it took less than a week for her to make a full recovery, and now she purrs every time she's in Dr. Pasternak's office! The vet techs were also amazing, very sweet and helpful! I am so happy to have found this place!

I think today broke the camel's back. I have taken by dog to Pasternak for 4 + years. I've…read moretolerated his behavior and manner because I do think he is a good veterinarian. But his dismissive, arrogant and rude behavior I will no longer tolerate. He does not listen to you, interrupts me when explaining my dogs aliment in a follow up appointment and basically told me what I was doing wrong to heal my dog although I did what I thought was best at 2pm last night. As a small business owner myself, I would never treat a customer(s) like he does. His staff and techs are very nice. Time for a change......

Linda is a wonderful, caring person that I feel totally comfortable leaving my 2 dogs with. She is…read moregreat with them. They love her! She plays with them and they look forward to her coming over to walk them. If you are looking for a great person to take care of your animals Linda comes highly recommended from me. She's funny and very knowledgeable. I couldn't recommend her more.

Great, great, great!! Love this company. If you need pet care, this is a wonderful place to go…read more Linda loves animals so much and will go above and beyond what you might expect. She is a great reference as she knows so much about animals and about their needs. I highly recommend!!!

Dr. Bertolone is incredible. My german shepherd was limping and going lame in one leg after years…read moreof sheepherding, she was 8. The vet told me to get surgery ... I turned to Dr. Bertolone and Virginia gained back years of happy mobility!!! She's 14 now and chasing after the cats and after her treatment just yesterday is smiling like a puppy. Dr. Bertolone is a member of our family at this point and is a huge reason Virginia is so happy and healthy at her senior age! Highly recommend. She also has helped with vaccines, urine tests, blood tests, and medications including herbs making Virginias medical care as she ages incredibly easy for her. Love, love, love.

Dr. Bertolone went above & absolutely BEYOND for me and my baby boy, Mojo. When we were connected…read morewith Dr. Bertolone, she wasn't taking any new patients but she heard what was going on and very kindly extended an appointment to us at her own home. She not only welcomed us in with open arms, but she made sure that we and my dog, Mojo, were comfortable before she began. She was calm, caring, and genuine throughout the entire appointment and really explained all our options and what she was doing thoroughly. She started with gently feeling his body and assessing it, quickly noticing that his spine was probably causing him some pain. We moved onto acupuncture, where she explained all the points that she was doing and how it would benefit him. She also had some treats readily available to distract him as the needles were going in! After about 7-9 minutes, you can visibly see Mojo just... relax. Completely calm. Not squirming or fidgeting. It was honestly like magic. She was able to do cold laser therapy while the needles were in and then she whipped out KT tape.. Which I didn't even know you could do on animals! As she taped his spine, she gave us instructions on how to help him up the stairs and to lower his pain in his hind legs. She also suggested that we start cooking his meals as well with turkey and some sweet potato. After she taped him up, we carried him out to the car where he immediately took a little nap. While we were in the car, she came out with a lot of medicine for him to take for his nausea, alongside some inflammatory medicine and Chinese herbs. Within a few hours of taking the Cerenia that she gave us, he was able to keep food down (which hadn't happened for about 4 days before this, he was throwing up everything he ate). Not only that, he was able to sleep without any disturbance and seemed incredibly relaxed. Dr. Bertolone treated us with kindness and genuinely cared for him. We will always be indebted and appreciative to her and cannot express the amount of gratitude we have for her. She is undoubtedly one of the best veterinarians that we've ever encountered.