Good and fresh doughnuts. Friendly staff that answered my questions. Go inside to see them being made! Always a treat. In and out quick!

Service was fast and easy through the drive through. Donuts were crispy and sweet. Save money and earn point by using the app.

We pulled into the drive thru line and placed our order and when we pulled up to the window was again greeted by smiling Edward, we remembered him from the last time we were there because he is so nice. He also leaned in to say hi to my wife in the passenger seat. The donuts were e tastier knowing such a nice guy works there. Praise the Lord! read more

12/30/2025. Was very busy, staff was polite. Ordered 10 jelly doughnuts, only 9 raspberry donuts left . So looking forward to the jelly doughnuts, as I only buy for something special. Got them home and noticed there wasn't any jelly in any of the 9 Raspberry filled donuts. So disappointed. read more

The hot light was on!!! It's hard for me to resist the hot light, and this morning was one of those mornings. Looked at the app and saw the hot light was on and headed over to pick up breakfast. Hot donuts coming right off the line, great customer service, and friendly smiling faces. Awesome experience! read more

Donut holes are now called "Dots" and have increased in price. When I took one out of the box, the new dots are the holes cut in half. A box of 24 dots are actually 12 holes for a higher price. No thank you! read more

Today is national chocolate day and KK has a 50% off your second dozen and we got all excited and tried to order some on-line and it was acting weird so we called at 6 pm and was told they ran out and it closes at 8pm Golly how sad we finally felt like we could actually get donuts and they won't even honor the coupon or make some! Idk ‍ how long it takes to make donuts but they close in 2 hours Very disappointed read more

Woman working drive thru is so extremely rude I just told her to keep the donuts! She's been rude several times and I just won't go back anymore after today's episode. I usually kiss her butt n try cheer her up but I'm done. She's just got a bad attitude and there's no helping her. read more

Hours are incorrect, show up to restaurant and open sign was light up. But nobody was there. Google says they're open as well, they just lost my business. read more

The donuts are always better than dunkin and the service has always been great. If you go inside it's always clean and you're greeted immediately. read more

Prompt service..... Great sweet joint right near hospital.... Husband always wants that strong coffee they serve.......... read more

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This is the only Krispy Kreme in town so they are usually always busy but the lines go by quick, food and drinks are fresh and the staff there are always so friendly and have the best attitudes. They make my day every time I stop by! read more

Sadly this location does not participate in the free hot & ready donut when the light is on. Unfortunately we didn't learn this until pulling into the location and walking inside. We also used the fund raiser card and it seemed they had never seen one so staff acted as if we were putting them out. Great product as usual but port service. read more

Brought the kids in for national donut day and didn't receive our free donuts, on top of it we received one regular glaze and two chocolate glaze when we were supposed to have three chocolate glaze. read more

Krispy Kreme is always a good idea no matter where you are. We went through the drive through and it was fast and easy.

Great drinks better than dunkin and service is on point!! Thank you, Jamie! excellent customer service and friendly

I love their doughnuts, coffee and great service. Wish they had a sitting area inside. I drive from beach just to get their doughnuts when hot sign is hanging. Wish they had one here on thomas drive near me on panama city beach. read more

Popped in for a dozen to bring to my customer. Since when do they not hand out a full fresh donut off the line? I got a quarter of a donut. Not that I'm complaining, mind you. Just pointing it out. I got six plain and six assorted, ensuring that one of the assorted was my favorite custard filled. As well, I got a large cup of coffee to go with it. I did ask the young lady to add a couple of ice cubes to the cup because the coffee is usually "McDonald's hot" but she forgot and I was already to drink it before I noticed. The donuts were the usual KK great and much appreciated. read more

Krispy Kreme - Krispy Kreme in Panama City - Donuts Near Me - Panama City, Florida

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Stopped by this Krispy Kreme after leaving our hotel to go back to Houston. It was going to be a long drive, so a few donuts on the road to give me some sugar rush wold be helpful. Although they had a drive through, I chose to go inside. The person helping me inside was quick and friendly. He even complimented me on my t-shirt that said, "Sunday Funday" and yep, it was a Sunday. The donuts were warm, fresh, and delicious. Pretty much, your typical Krispy Kreme Donuts. Can't wait until Krispy Kreme opens up again in the Houston area! read more

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Only drive through open due to labor shortage fyi. It's always a hit or miss in the drive through with how friendly staff is but I'm not complaining I can't imagine how their work environment is with staff shortages and having to deal with that. They probably over work themselves to compensate for the lack of help in turn making work less enjoyable. read more

Have been to this store dozens of times with good luck. Today we ordered through the app. 3 dozen donuts were $54. We had an email coupon for a dozen glazed for$1. The store refused to honor the coupon. 4 dozen donuts ended up costing 65.00. The app has been terrible every time we have tried to use it and the customer service experience at the Panama City store was as bad as we have ever experienced. read more

Holy hell. The biggest donuts I've ever seen come out of a Krispy Kreme are here. The rest of America is missing out. Highly recommended! Quick, friendly service and quality fresh food. A+ read more

I can't explain how awful this place is, the workers simply don't care and treat customers like garbage. The drive through line is averaging 12mins per car not exaggerating I'm timing it ! read more

When I told the young man at the drive through window that the donuts were for the nurses taking care of my husband with Covid, he said a prayer for my husband. I have never felt so blessed. read more

Never have the hot sign lit up. Always make excuses on why the doughnuts are no hot. No selection because they are on their phones.

I always love this Krispy Kreme location. Right now because of the Cronoavirus they are not open to walk ins but you can always stop by the drive thru. That is what I did yesterday and got the same friendly service. Those were the best and freshest donuts I have had in a long time. The only thing is I turned in and it was so dark you couldn't see anything and there were no other cars in the parking lot so I was leaving when I happen to see a worker lean up against the drive thru window and I drove back around and got donuts. While places are closed down you should put some type of signage out front so people are aware your drive thru is still open. Keep up the good work! read more

Staff is rude, but the donuts are great. Coffee could be better. If all you are getting is a donut, I recommend going through the drive through so you don't deal too much with the staff. read more

Best chain doughnut in the country! Any Southerner will tell you a good light Krispy Kreme doughnut is far superior to the cake-like, heavy doughnuts at Dunkin' and its ilk. This location is pretty standard for Krispy Kreme, open 24 hours with a drive-thru and dining room. There is also a great display as you enter the dining room where you can watch as the doughnuts you are about to eat are run through the fryer. Look for the big red neon sign out front before going to Krispy Kreme. When that sign is glowing the doughnuts are being cooked and there are few things better than a piping hot, freshly made Krispy Kreme doughnut. Don't make the mistake of buying Krispy Kremes from some gas station. Get them straight from the source, and get them HOT! Everything in moderation. Don't worry though, this location is adjacent to Gulf Coast Medical Center, so you're ok either way! read more

They had the hot now on and I whipped in to grab a dozen. After 5 minutes waiting for someone to take an order they take my order. Rather than hot now donuts they throw them on from the tray of ones from earlier. I politely ask for the hot ones. They acted as though I had personally wronged them. I didn't think it was unreasonable. Then after my slow process they let others pass me at check out, while I stood at the counter. I was feeling a little slighted at this point so I actually said something, I said what's this, I'm in line. We're waiting on your fresh donuts(which were on the belt the entire time). I said I'm still good to pay... anyway, it was just unpleasant and it didn't have to be. I'm not that demanding. Wanting hot now when the hot now sign is on shouldn't make you a leper. read more

This Krispy Kreme was amazing! If I could give it 6 stars I would. I loved how they showed us how the donuts were made in the window and their costumer service was great. The cashier was so nice and it was worth driving and navigating 30 minutes for it. We went inside and we got a fundraiser card for 1 dozen glazed donuts and we also got a dozen of assorted we got a bunch of Halloween donuts and they were delicious! We also got 2 large coffees and 1 large strawberry freezer they were perfect. I love this Krispy Kreme read more

Krispy Kreme - Where the donut making was displayed - Donuts Near Me - Panama City, Florida

Worst service ... 5-6 employees working and no one said a word or offered to take an order... also, the drive thru was closed and I have a feeling it wasn't "broken" 9:00 Sunday morning and the donut case was sparse... the attitude that no one gave a crap about the customer or their job was very prominent ... all they make is donuts! How come that's so hard to do read more

I'm always shocked at how friendly their staff is, even when serving that customer that can't make up their mind and needs to be reminded which donuts they've already picked out. Good coffee and donuts what more could you want? read more

Krispy Kreme - Donuts Near Me - Panama City, Florida

Krispy Kreme is Krispy Kreme from shop to shop since they're proprietary, but what makes the difference is the customer service, or at least the lack of in this case. Stopped by when the Hot Now sign was lit assuring to get fresh glazed (all other types never really apply to the sign for some reason). Anyway, ordered a half a dozen of my usual assortment and an iced coffee to get that morning jolt. Pulled up to pay and the clerk opened the box for viewing to confirm the order was correct. I alerted him to the order being incorrect as I looked over what was in the box. He pulled the box back and turned around as if to correct the order, then handed it back to me and I paid. Got home to find out they pulled the old reverse switcharoo so many drive-thru restaurants pull. He hadn't changed a damn thing! Just played like they were correcting it and handed me back the same messed up order. This is the kind of crap that will cost you customers. It's one thing if a simple mistake is made, but it's another when they try to pull the wool over your eyes out of laziness and being too stingy to make the order right! I won't be back for a while, if I come back at all. I don't like being played for a fool and any such shenanigans should call for a reprimand! read more

This location is by far the worse Krispy Kreme I have ever been to. I waited years to have these specific donuts due to being stationed overseas. I get to this location to FINALLY have a warm, amazing donut; all were cold, no original glazed were even available and I didn't get what I ordered. The girl (child, rather) at the window should never be working in the service industry and mine as well have "fu**off" tattooed on her forehead. Whoever manages this location should be embarrassed. read more

Hot sign was on so we rolled through the drive through for 2 dozen glazed. They were so hot they melted in your mouth. Quick, easy, and so delicious. read more

Best place to grab a golden light and fluffy doughnut or two. Small friendly place. Clean, excellent service !

Be aware, the red light on at this location doesn't mean you get a free donut. First place I've ever been. What's the point of the light then? read more

We only stop in when the hot light is on. The donuts melt in your mouth and after eating two or three of them you realize you just ate two or three of them. I could continue to eat the entire dozen. It seems like the prices keep rising each year though. read more

Awesome as always doughnuts and coffee. Good service, just had to wait 5-10 min for the coffee to be made, but tasted good!

Decided to do a first time order of the Halloween Bash donuts that was advertised on Facebook. Called in the local shop and spoke to a gentlemen about making the order. Was told because I called in a special order I get 25% off. I thought awesome! I ordered 2 dozen to be picked up on Wednesday at 4pm. Gentlemen was about to let me go and I say "you need my name and number for the order". He say oh yea. So order made. Go to pick up day before Halloween and lady at checkout mentions my total. I say is that with the 25% off? She says let me see. Goes to the back to talk to manager. Comes back and says no ma'am we don't do that. I let her know the conversation of my order over the phone when I made the order. Since she couldn't do anything I asked for a manager. She places manager on phone and I proceed to tell her what the gentlemen said to me. I didn't come up with that discount he did. Manager says unfortunately nothing can be done and that if they had given that discount to me that it would have been like they made donuts for free. Manager did not do anything about the fact that I was misinformed. Either everyone understands how the discounts work or don't mention it at all. Disappointed that nothing was done! read more