After accidentally putting an actual beef burger patty on my wife's impossible whopper, I called…read morethe store to let them know of the issue. The manager immediately told me that she "knew" that the order couldn't be wrong because she "watched the cook put it in the microwave." I tried to explain to her that it wasn't a matter of how the burger was cooked but what it was actually made out of (because my wife is a vegetarian), and the manager continued to argue with me while also saying that if I drove back to the store with the receipt, she would replace it. When I arrived, she tried to take the burger from me; and I told her that I wanted to keep it to show her the difference in consistency, shape and odor between a beef burger and an impossible patty; and she acted like she was personally offended. She then proceeded to tell me I was "yelling" at her-- I wasn't-- and then admitted that, although I wasn't yelling I was "being rude." To this point, she had tried to say my problem wasn't really a problem and had questioned me all along the way, failing to realize that the reason that people order impossible whoppers is because they don't eat meat. At this point, she said there's was nothing to say. Her teammates, because she had made such a spectacle of herself, felt the need to defend her when, quite frankly, she was argumentative and tried to gaslight me throughout my entire experience. I don't know her name. She took the receipt when I came back. She was the manager on duty at the 15482 Kutztown Rd location; and I never got an apology from her for 1) my wife eating meat or 2) her questioning my judgment about what mean looks, tastes and feels like. [I have had both patties and am familiar with the differences, as my wife often lets me finish off her sandwich.] More than anything, I wish my wife actually got an apology from the manager.

Went through drive in very fast service and delightful server. Open sandwich and roll was so stale…read moreit just fell apart and couldn't finish

Very interesting place. They have seats numbered and a game wheel. When a train goes by the spin…read morethe wheel.

It's my wife and I favorite local restaurant The beer is…read morecold The food is excellent And so is the service it a great place to hang out and have bite or whatever Waitress was top notch

Five Stars for Betty's!…read more Betty's absolutely knocked it out of the park! The Thai Burrito Bowl was incredible -- the peanut sauce was perfection, and every single ingredient tasted so fresh. The Hot & Honey Chicken Quesadilla was pure chef's kiss... the flavors blended together like magic. And my son devoured his chicken quesadilla, so that's another win! I ordered through DoorDash and live about 20 minutes away, and somehow the food STILL arrived hot. Major props to my delivery driver, but an even bigger shoutout to Betty's for serving truly fresh, made-to-order food that holds up. Highly, highly recommend!

Delicious! Had the sesame wrap with tofu. I didn't think I'd find too many vegetarian options when…read morevisiting Kutztown but Betty's had plenty! Absolutely delicious and a fun atmosphere :)

Stopped here for some dawgs on a recent Friday around noon …read more This establishment was completely empty of foot traffic so I waited until I saw actual customers entering. After awhile, I decided to return again when I'm back in the area and hopefully will see more foot traffic??

Always delicious for a quick yummy lunch or dinner. Service is great and the menus is unique but…read moretasty.

Amazing Service and great food, welcoming atmosphere. Will be returning for lunch soon!read more

After months of driving past this after work i finally stopping in. The smell from outside WAS…read moreSUPER AMAZING! It reminded me of how a sandwich shop used to smell. Oh the nostalgia brought me back to my younger days when ppl made sandwiches with pride. So while at the register, the gentleman took my order and was really polite. I ordered a Large BLT hoagie with sweet n hot peppers. The price was really reasonable $10.60 and it was done in about 3-5mins. Once I got home I was excited since I was STARVING. Well, the roll was decent, but a few things were not so good. It was a dry sandwich (I don't recall if I asked for mayo) so I put that on me. The bacon was cold, had a Smokey flavor but the texture somewhere between tree bark and beef jerky. It over all lacked flavor and was dry even with the veggies it had on it. Over all I was disappointed because I want local sandwich shops to be successful.

Really great take-out chicken, and the staff is friendly and helpful. I ordered the two piece…read moreKrunch box, which come with a side and a honey biscuit. I chose jambalaya for my side, and it was great. So was the biscuit, light as a feather and crispy exterior. Five big stars! Fill your tank and fill your belly all in one quick stop!

This is a must stop while traveling in this area!!! We made a gas stop. I am so glad we did! I…read morepulled up the reviews about this chicken and was intrigued. The reviews had me curious. The lady behind the counter was so nice. I decided to purchase this high raved chicken. It did not disappoint. I purchased a three piece white meat chicken. It comes with a honey butter biscuit that was delish! It also came with one side so I picked the cajun rice. It comes with shredded chicken inside. The whole meal was awesome! Nice and crunchy. Very good spices. Good temperature. You can bet this will be my go to spot. Whenever we're traveling back home after our gas stop. Everything was definitely worth it! I highly recommend.

They didn't put cheese on my burger so pissed and I got no toy like why would they do that its so…read morerude like omg I'm so freaking pissed

I go to McDonalds all the time bc I love they food but somebody got me and my friend banned for NO…read morereason this time which is fine whatever but I called to see if I can still order thru DoorDash and the lady hung up in my face I wasn't rude I just asked I think this is TOTALLY unfair we did absolutely NOTHING to even get banned. The service here absolutely sucks. So rude and disgustingly disrespectful.

Everything was amazing. Everyone was so kind and the front people during dinner were so welcomingread more

After a REALLY long day at work my son called me and said "I'm in the mood for good chicken". It…read morewas 9PM. Raising Canes is open until 2AM....... Best late night dinner spot for delicious chicken by far. I got the "sandwich". My son got the "box". I took his coleslaw and put it on my sandwich and made my own Carolina style chicken sandwich. It was fantastic. Thanks again for the great food, quick service and cool vibes of the restaurant.

Shopping Hamburg Pa location. purchased regular roast beef…read moresandwiches along with roast beef cheddar. Roast beef was very red in color compared to its normal look. Approached the management team to show them and got " we changed suppliers" to " Maybe it's just a bad batch of meat" Are you kidding me !! what about all your customers you sold these to? Deer in the headlights look. Customer service... lol , it's all about the $$$.

The service was good, but food was cold and the bun was crumbly. Quite disappointing.read more