Dealing with my kids first broken bone. My issues…read more#1 We waited 20 min after our appointment time before being called back to the room #2 When we got back to the room there was still people in the room, the guy told them oh your good to go and put us right in that room with out cleaning it changing the paper etc. #3 The doctor was very rushed not very personable especially with a young child bedside manner is huge. #4 They gave a new brace that is still a little too big and was told if that doesnt work some back and we can make a custom one, again felt it was more important to get us out quickly than to make sure it was done properly and insure we were good to go. #5 I had to wait an additional 6 min after check out for a doctor's note for my child.

Initial appointment didn't take care of all the issues that I went in for but they were able to see…read moreme a couple days later. My aches and pains were diagnosed and I got some prescriptions to alleviate the pain/inflammation. They even referred me to their own Physical Therapist.

She came highly recommended for shoulder surgery. When I called for an appointment, I was told that…read moreshe no longer accepts Medicare patients, even with supplemental insurance.

I was referred to Doctor Malcarney by a physician I know (and trust), so I set up the appointment…read more MRI was ordered, and the PA (Shawna Fearnley, who is very professional), filled me in on what tendons were no longer attached to my Humerus, and what needed to be done reconnect them (surgery)! Following this meeting, I must have come across three other physicians who all recommended Malcarney, one operating room RN who highly recommended Malcarney, and a bunch of other people at our Health Club (Should be called a recovery club) who gave high praise to Malcarney for her work on them! So I had the surgery (can't say that it was great since I was out cold when she was operating on me), but I can say that Malcarney and all of her team members were outstanding in their communications, their follow-up, their bedside manner, their subdued yet appreciated sense of humor, and their positive attitudes! It was as good of an experience as one can hope for, and the rest is up to the PT and my ability to follow his instructions... In closing, I have to say that I appreciate Malcarney's approach and how she and the PA explained it all. I highly recommend her, as do apparently countless other former patients in and around the Reno Area...I think that speaks volumes! You can't go wrong by going with Malcarney to perform the surgery...you can only go wrong by screwing up your shoulder (like I did)...Just glad that Doctor Malcarney was there to repair it all!

If you need a foot and/or ankle doctor, this is the place! I first went here years ago when I…read morethought I broke a toe-I didn't-and when my husband was having toenail fungal issues, I immediately told him to go here. I was happy to see this place is still the best place to go. It is by far the happiest medical office i have ever been in!! ALL the front office staff were nice -that alone is rare! The patients seems to know and like the staff and vice versa. People-I'm assuming current or past patients- were bringing gifts in. The nurse was SUPER nice... he said "This is the only doctor i'd vouch for in my 30 years in the medical field." And in fact, the doctor is indeed AWESOME!!!

I'm still in the early stages of being a patient here. The check-in process was easy and staff are…read morevery friendly and helpful. My doctor (Sehkon) was very nice and gave me a lot of information. I was diagnosed with plantar fasciitis and given exercises and orthotics to purchase via Amazon. I felt like I was taken good care of on my first visit. I'll have a follow-up in just over a month unless something goes wrong between now and then. Worth checking out if you have foot and/or ankle injuries. Stay tuned for an update...

Unobservant and uncaring Doctor. I lost my Disability insurance claim because they did not submit…read morethe paperwork or even answer the phone. Unbelievable to have to go through while fighting for your life. Absolutely abysmal.

Dr Angermann has been my dr for many years. I always know she will take care of any medical needs I…read morehave.

I have been coming here for a few years now and I've seen quite a few different doctors for…read moredifferent things wrong in my body! Dr. Fyda did my knee surgery in January. Last July 2025 I fell down my stairs and broke my left hip, I had to go to the emergency room and a doctor over at Swift Institute was on the Emergency side of it, and replaced my hip with a few screws. Well, the screws were coming out as I walked, so I saw Dr. Winkle back at great basin, and he said you're gonna have to have your hip totally replaced, as the screws are poking out.! I ended up in the hospital a few days after surgery with a stomach problem, and he actually came by to see me, and it had nothing to do with my hip, he just wanted to make sure I was OK! Absolutely incredible Dr, I highly recommend him and any doctor at Great Basin Orthopedics! The best! I needed a nausea medicine, and unbeknownst to Dr. Winkle the medicine he gave me for nausea also helped the stomach problem I was having so I could eat again, no other doctor has ever prescribed that medicine for me and I get these stomach issues a lot, we were really impressed! Thanks Dr Winkel!! I cannot believe how well I am doing, love my new life!!

I just had knee surgery and I gotta give props to the GBO's team for being one of the best medical…read moreorganizations I've ever seen. From check in (prompt, friendly) to procedural (knowledgeable, skilled), from post op (professional, caring) to rehab (comprehensive, challenging) I have nothing but the utmost respect for this group. Sandy greeted me warmly every time I visited the office and Dr. Fyda did an absolutely fantastic job getting me literally back on my feet. I even got a signed card from the entire medical staff that worked with me...I love it! Anyway, huge shout out to the team. Thank you very much for a job well done!

Requested an appointment, said we would need to wait a few weeks to be seen and would not recommend…read moreanyone else in town. Not helpful

I have nothing but good things to say about this facility…read more For example, my assigned tech was able to determine my treatment regimen by paying attention and listening to what I was experiencing with my injury. That attention to detail was not lost on me. The facility itself is very clean and well maintained. What I especially appreciated was that there are private rooms where the therapy is applied. I've been in one other facility that had uncomfortable, crowded open bays. Additionally, there are enough techs to provide a much more personalized and focused treatment. In contrast, the staffing at the other facility mentioned previously was under resourced and over committed. Highly recommended

I recently went through an evaluation to attend therapy and found the staff cheerful and helpful…read more Their new patient intake forms are about 8 pages and very detailed. It would be helpful if there was an online link so patient could fill out in advance of their first appointment. Prominence Medicare required a $40 copay for the initial evaluation ($10/PT) and pre approved 16 visits. I had to suspend PT due to lower back pain and Dr requiring lumbar injections prior to an ablation therapy appointment and requested 6 weeks after ablation before resuming PT. Premiere closed my file until I could begin core strengthening PT in the future.

The front desk was super friendly and professional and the staff were great. My daughter has been…read moregoing due to a car accident and even with just one session she found some relief in her back with the exercises the pt designed for her. The bathrooms were decently kept and they also provided complimentary water which was nice because some of the exercises can be tiring.

Even though I decided not to have him do my surgery, Dr. Pappas was great. Some have said he has…read morean odd demeanor but I found him pleasant. The office atmosphere was ok. The wait was a tad long considering that the office appeared empty. A major turn-off occurred when I was billed by the physical therapist with whom they share a building. I've never made an appointment with a physical therapist in my life! It looks like the physical therapist's office was somehow given access to my insurance information and then decided to bill me. I duly reported it to my insurance as fraud, but the whole ordeal left a bitter taste in my mouth.

Save your $5,000 and go somewhere else. I have more knee pain now than before I went for the Stem…read moreCell treatment. "it's the future." ok - I should have waited and had it done then.

9 AM on a Tuesday morning, morning, I called my primary care physician of Carson Medical Group…read more with symptoms of a stiff neck, fever over 100, nausea, chills, fatigue, and vomiting. I was told they had no appointments, but they'd leave a message for my doctor, who would get back to me. Fast forward to 2 PM. I get a call from my primary care physicians office telling me I should go to an emergency room because they believe I have meningitis‼ In a panic, I head to the ER on McCarren of Northern Nevada Medical. Thankfully, the competent staff, based on the questions I answered and an examination, diagnosed me with a viral infection. No meningitis! They dosed me with a Tylenol-Advil combination and a lidocaine patch, then sent me home with prescriptions for nausea and extra lidocaine patches. I felt guilty for taking up the time of staff and resources for an issue that could've been handled in a timely manner in my primary care physician's office, had that office not been overbooked. And I won't even go into the five hours it took from my original phone call and message of my concerns, to the phone call I received advising me to go to an ER. This all too frequent "adventure"points to the sad state of medical care in this country, with emergency rooms becoming your primary care physician.

After waiting 3.5 months for an appointment, I was not disappointed. I really liked Dr. Bruner who…read morewas knowledgeable, compassionate and friendly. The staff was nice, and although the waiting room and exam rooms were a bit sterile it at least felt clean. Happy that I have a new doctor in a friendly environment.

Rhonda, Monica and Coco were lovely and drastically improved my quality of life. The BIM office…read moreprovided a great experience and environment to complete pelvic floor therapy. Thank you!!

This place is a factory. Unfortunately one of the only places in town that takes insurance. I saw…read morethe practitioner twice in seven months, the rest of the time I was walked through ineffective exercises on the Pilates reformer or body weight routines I could have done at home. I encountered many patients who were very frustrated with the lack of care and professionalism. Do not go here.