So very upset and disappointed! We've used Lakewood veterinary for quite some time. We currently…read morehave an elderly boxer. He was in a week ago for his exam and allergy shot. They gave him his vaccinations as well. Two days later his health very abruptly plummeted. I called to get him in asap to see what was going on and was told nothing was available for two days. I explained that I was concerned that it was a reaction to all he got. No option to work him in, it was so bad we thought we might have to put him down. I asked for a call back from the vet. Nothing. Took him to wheatridge hospital ER. They gave him a steroid shot and they said this was probably from giving all of this at once to an elderly dog. I myself am a physician. If a patient calls in with an issue right after I see them, I figure out how to get them in! I will never go back there... and neither should you!

It is with a sad heart that I am changing my 5 star review into a 1 star review. I will post my…read moreoriginal review through the images. A few years ago we got a cat and this location was our favorite spot for our animal. In fact, they have used our image of our Ragdoll kitten, as their main default image on Yelp. In early February of 2022, I made an appointment to bring in our cat for a check up. Our favorite Doctor Sylvester has cut back on his hours in this establishment. When I made the appointment, it was a month in advance to get a specific day with Sylvester. I spoke with an employee about, if my wife and I would be able to come in together with our cat. It was expressed that it would be ok if we both came in together. That's why we specifically scheduled a day that we were both off of work together. On 03/05/2022, we came in with our cat Mosby for an appointment at 1:30pm. When we got to the door, it was locked. The receptionist appeared to go out of her way to avoid our presence at the front door. The front desk is about 6 feet from the clear front door. She was clearly trying hard to avoid us. We read a sign that said to call and wait in the car. We called and the receptionist answered the phone rudely. The customer service from her and the other employees on duty was so highly disrespectful and unprofessional. The way in which they communicated and treated us was beyond disgusting. Their tones and choice of words was shocking to observe in person. From my recollection, it was three separate female employees that all had the same horrible attitude. I asked if I could personally speak with the Doctor. This request was denied. They stated that only one person was allowed to go inside with the cat and appeared to enjoy losing us as a possible patient. I chose to go inside by myself and have a last conversation with Doctor Sylvester. I shared to Sylvester how highly upset I was with the professionalism of the staff with our arrival. Explaining how a host at a restaurant plays such a huge role for when someone enjoys good service from a waiter. Warm greetings and sincere exit acknowledgments, basic 101 lessons for any business. And that on this day, the greeting was cold and extremely unfriendly. Maybe you could argue I was upset at basic policy. But another person with a positive attitude would have left a completely different outcome of this visit. It was more than the policy. I then passed up on our important scheduled exam and will no longer be coming back to this location. I think that Sylvester is an amazing Doctor. But the downfall of the staff leading up to the doctors is a concern worth investigating, if you care about the success of this establishment. I've previously written a 5 star raving review. But on this visit, I was remarkably left unsettled and frustrated for the lack of decency among the receptionist and co-workers that clearly were not happy working within this company. I'm sure people within the company can recognize what I'm stating. I was going out of my way to meet up with Sylvester, my time will be better spent elsewhere moving forward. I've observed how Doctors can be too focused on their patients and fail to realize the staff taking advantage of their positions. The failure of the staff is just as much a responsibility, as the failure of the ones in a higher position choosing to not address needed issues within a lackluster company. Good Luck, it's never to late to make needed changes.

great vet. we've been taking our animals here for over 15 years. They have a super nice staff that…read morecares for any animal

I have been taking my pets to this practice for more than 30 years. It feels like a family and they…read morehave always taken such good care of my dogs. I highly recommend them.

I brought my new kittens here for their initial check-ups and some shots and had a pleasant…read moreexperience! I took off one star because during our first visit, we had to wait a long time with no update on when the vet would be in to see us. With little kittens who had never been to the vet before, this was not ideal but we made it work! Their front desk staff are super helpful and friendly and scheduling appointments has always been a breeze! Hopefully will not need to be back soon but if so, I know where to go for great care for my kitties!

Came in with my cat Bear because he had a sore around this butt area that needed to be extracted…read more Dr. Graziano and nurse Daniel did a fantastic job caring for Bear. Bear came home with meds. He's made a recovery since and also got some bloodwork done. Thankfully everything came back normal. The price here was reasonable and would definitely bring back Bear here for his future check ups and procedures :)

Shout out to this amazing vet, Dr Brittany Miller! My family's favorite veterinarian. Our little…read morepuppy, Larry, had an injured toenail and Dr. Brittany got us in that same day, even though she was booked solid. She took amazing care of our little guy and had him home by one in the afternoon. She has been our family vet for close to 10 years and cannot be beat! Thank you again, Dr. Brittany Miller and the amazing staff at Foothills Veterinary Hospital for your great service and prices!

Foothills Animal Hospital is the best ever veterinary clinic! I'd like to personally extend…read morespecial kudos to Praise Harmony, who calmed me and inspired me simultaneously. She showed so much compassion, empathy, insight & professionalism, she gave me HOPE, which to me, is everything. If you want genuine loving care for your fur baby pet, go HERE.

I went to the Westminster Banfield in town center to make the very difficult decision of putting my…read more13 year old Mastiff down. She has a very difficult time getting up when laying down, had gotten "stuck" outside because she can't get up and is 110 lbs. I can't get her up. She can't do the stairs and we have a tri-level. We as the owners made the decision and anyone that knows us and our dog knew we made the right decision. The vet would not honor our decision, wanted us to do x-rays and meds. Cared more about racking up $$s! This vet made a bad day worse. We found a great vet at Arrowhead Vet. This is the second horrible experience for someone putting their dog down!

Neutral experience with Banfield. Not for emergencies or serious health issues for pets is my…read moregeneral observation

I had my sweet cat Indica spayed here, she of course recovered beautifully and is thriving!read more

Excellent service and great rates. I also love the add-ons they provide from meds to make your pet…read morecomfortable after to microchipping and vaccines. Truly a business that benefits the community.

My last pup eventually passed... and I got two more dogs about 5 years ago. And still use Highlands…read moreAnimal Clinic- and still beyond happy- pups too. It really feels like home and the vets take their time with both my boys. Like always, they make things easy and efficient and they have an app now (vetdesk I believe?) and it's very easy to use. When I can't take the boys to their appointments, my mom will and she loves highlands animal clinic too!

Dr. Drake has been so great with my anxious pup. She really takes her time, is very responsive, and…read moreis so patient with both of us!!

I am back to revise a previous review that was positive for this location…read more Our most recent visit was a disaster. Our pet was seen by a vet that rushed , was curt, and who misdiagnosed a tooth abscess for our fur baby. We were told nothing could be done but antibiotics. We were initially charged 400 dollars and were basically dismissed because our pet is older. The night after the visit, our pet started bleeding from the side of her face where it was obvious she had a cut. Previous swelling was gone, but a gash in her cheek was obvious and bleeding heavily. We called the office immediately. The receptionist took our info but it took a week to get a call back from the manager. To her credit, she listened, looked at the pictures , and issued a partial refund. We will not be returning.

Do not come here. I've been twice and the first visit was okay, but not great, the only reason I…read moredecided to come back was because I liked that the practice had an app for scheduling and medical questions. The second visit (6-6-26) was terrible. Dr. Lee treated my pets like objects; he did not acknowledge my dog when he entered the room or at any point show any kind of interested in her or my cat (didn't pet them, talk to them, compliment them...nothing). I took my cat and dog together because some vets will only charge one exam fee for two pets, but this was not the case. For my dog, I took her in so the doctor would look at her eye and before he even looked at my dog, said it was necessary to do eye tests at an additional cost. I literally asked if he would look at her eye first to see if it was necessary, and he said no, it's necessary. Additionally this practice is quite expensive, which does not translate into the quality of vets or the quality/cleanliness of the clinic itself. I will say that I have liked the Vet Techs, but have never experienced the coldness and lack of care from a Vet.

What a great service come to your home to fix your fur b aby…read more About same price as a walking vet. But the ease of front door service. Great Dr and assistant friendly, and customer service well beyond what you would expect. Will definitely will be using in the future. Right on time, sure beats the long drive

Very convenient and excellent service. I will always use them for my vet needs. My dog doesn't get…read morestressed out like an office environment causes. Waiting for the vet on your own couch at home is way more pleasant for me also.

What an amazing little shelter! I've been visiting with my son periodically for the past year. We…read morelike to play with and read to the kitties. The Cat Care Society is always clean and staffed by kind, cat loving individuals. It is a no kill shelter and the cats are well taken care of. If you're looking for a sweet kitty, definitely check them out! They accept donations of food, toys, and various supplies, so check with them about what they need and how you can help with their mission to care for cats.

I honestly meant to leave this earlier! This shelter is amazing. Lots of cozy places for the cats…read moreand all of their needs are being met well. It's a very clean center id say. The shelter itself is an open concept (minus cats who must be separated) and I think that's pretty neat. You get to see the cats in an environment they're used to and they become comfortable/social with humans. You can also check out their personality and see if they fit well with you. The staff working here are kind/you can tell they enjoy what they do! They answer questions and walk you through the very easy adoption process. In comparison to other places, I noticed the adoption fee was about 100$ less, so that is cool. I adopted Spud - also known as " The profesor" ( the name they gave him) last February and he has become a lovely addition to my pet family. He came with a bag of the food they were feeding him, a blanket and some coupons. It took him some time to adjust, I suspect he might've been feral prior to coming to CCS (His left ear is clipped- which I think is TNR program?) but once he did he is the best companion. He also gets along with my senior cat well. The cats here are socialized, sweet and there's tons to check out. Someone for anyone - if you're looking/ready to take that step. I recommend!