It is too bad that I could not give zero stars. I went in on a Thursday afternoon after being told…read moreby Lawrence General Hospital that I didn't have a broken foot instead of head arthritis. I saw Dr. Amin. She looked at my foot, probably took about five minutes with me and sent a prescription to my local CVS and told me to pick it up and come back in 10 days. That afternoon CVS contacted me saying they could not fill that prescription but they were contacting the doctor for a different prescrition. Friday morning I called tried to talk with the doctor and was told she was off that day. I finally got a callback from the office - not the doctor Tuesday afternoon and they said well just pick up the over-the-counter product. I told him I was very dissatisfied and wanted to speak with the doctor. I canceled my follow up appointment for obvious reasons and I have yet to hear from the doctor. Spent about eight weeks. I told him to do not dare send me a bill for their lack of services. today I got a bill copayment $10. They apparently sent it into the insurance company for the major portion of bill and have been paid or will be paid by them. Very very dissatisfied would not recommend us to a dog.

made appointment for my painful toenail. i was ready to go the next day. this place sent me a…read morecomputer message stating i needed to pay a "copay" upon visiting the "doctor"....? i already have insurance and should cover emergencies. anyways i contacted the "receptionist" the next day to cancel. who was extremely ruude! after telling her i could not accept or pay a "copay" she said "have a good day" then hung up on me ......lol

Called for an appointment for what I believe is an ingrown toenail. The first thing the…read morereceptionist asked me is if I have insurance and whether it pays for podiatry. I told her I do have insurance. She said to go and check and call back later. She never asked what my problem was. Her first concern was getting paid. Horrible way to start a relationship with a doctor I have never seen. I would never make an appointment with a doctors office that is more worried about getting paid than helping me with my issue. Naturally they would be paid whether the insurance was paying or not. How insulting to treat a potential client so disrespectfully.

I've been to Dr Gorgol numerous times over the past two decades for treatment of ingrown toenails…read moreand always an easy ordeal. This time I was bringing my daughter who was quite anxious over the prospect of surgery on her toe. Dr Gorgols easy going manner, humor and general bedside manner put my child completely at ease and she even said it was a pleasant experience, as pleasant as having ones toenail operated on can be. I won't go anywhere else for my families foot care.

Here For Free Consultation On Regenative Nerve Repair For My Foot Neuropathy. Note: Front Desk…read moreCould Be More Attentive and Listen To the Patients. Nursing Staff Very Friendly, Professional, and Attentive Especially Laura. Great Office Experience, Laura Did My Preliminary Assessment, She Was Awesome, The Best of the Bunch! Laura Also Scheduled Me With Yonnie Collins For a Saturday Regenative Assessment and Review, Yonnie Was Very Friendly, Respectful, and Professional, She Explained About this New Medical Procedures That They Do, and Explained The Costs Involved. NOTE: These Regenative Procedures at This Time are Not Covered By Insurances! Had a Great Experience With Yonnie! I Had a Follow Up Appointment Do Actually Meet With Dr. Wachtel, Too Go Over What Is Going On With My Feet, O That Day I Had Castings Made Off Both My Feet For Insoles and Ordered New Shoes, Very Cool Experience, I'm Still Trying To Figure Out Dr. Wachtel Though? Will Be Now Waiting On My New Insoles, and Shoes and Future Appointment.

Dr. Wachtel took care of a problem that I have been trying to cure for the past two years within…read moretwo visits. He is knowledgeable and has a great manner. I'm so grateful that I chose him.

Saw Heidi Newkirk, won't be seeing her again. First time, despite being diabetic, i thought it was…read morejust a hard to dig out ingrown toe nail. Went tuesday, i came home with two toes, bloodied and wrapped in gauze. Mind you, I'm also on blood thinners. When I yelped in pain, and said, that hurt. She didn't apologize,she didn't explain, she said nothing. As though I hadnt said a word, just kept her head down and kept on working. THUMBS WAY DOWN!!!

Great office! I was not kept waiting unnecessarily and received a thorough explanation regarding my…read morefoot/ankle pain. Custom orthotics were recommended and they were quite pricey but I suspect that is out of their control. Upon pickup, I was whisked right to the back and taken care of immediately. Hopefully I don't need to come back, but if I do, I'll surely be coming back here!

I Been a Patient of Dr. O'Keefe For About a Year Now, Always a Very Friendly Front Desk Staff,…read moreNurses are Also Always Very Friendly/Professional and Knowledgeable. Dr. O'Keefe is Awesome/Friendly and Very Professional. Dr. O'Keefe Was Also In Attendance at Winchester Hospital In The Operating Room During My Two Foot Surgeries, I See Dr O'Keefe About 4-Times a Year For Basic Foot Maintenance and Care, Out of the North Andover Office. She Is a Awesome and Great Podiatrist.

Made an appointment Dr. Christine Dalrymple on the advice of my previous podiatrist who had retired…read moreand I am very glad that I did. I had a problem come up with my foot seemingly out of nowhere and they were able to get me in for an appointment within a few days. The office is updated and clean, the staff were all down to earth and professional. Dr. Dalrymple was able to quickly resolve my issue for me and made some footwear recommendations to help with preventing another flare up. I've since received the new items based on her recommendations and they're some of the most comfortable shoes I've ever worn. I'll likely be going back to look at orthotics going forward soon, but had an all around great experience at this office and would definitely recommend going in.

I recommend the surgeons at Orthopedic Associated of North Chelmsford, MA. As a retired RN with…read moreO.R. experience, I tend to be very critical of surgeons. Since 2019, I've had several procedures to alleviate the pain of osteoarthritis. First, a left rotator cuff repair then, in the fall, a left knee replacement, by Dr. Scott Sigman. High praise for him and his team. I had minimal post op pain and was walking the day of surgery. Several years later I had the pleasure of bilateral hip replacements, 1 yr apart, by Dr. Stephen Designa. Again, minimal post op discomfort and, with physical therapy, return to normal with no more pain. And such tiny incisions--I can barely see them! Thank you and bless you, Dr. Designa. Now, in 2026 I'm back for more magic, seeing Dr. Howard Wu for bilateral shoulder arthritis . He is urging me to have the surgeries, first the left which is giving me the most discomfort and limited range of motion, then, after a time, the right. But, since I'm elderly and also caring for my disabled husband, I've been putting it off. He's right,of course, I need them ,and I'm not afraid but he listens to me and, I think, understands. It's comforting to know that, when I'm ready, he'll do his best to give me real golden years. We baby boomers are lucky. Modern technology and talented surgeons. Replace the old, worn out joints and we'll feel better. Maria S, Lowell, MA August 2026

Dr. Steven Alter never denied my requests for out-of-work notes, and I appreciate that. I did not…read morehave surgery with him, so I can't comment on his surgical skills or outcomes. From my experience, I felt his bedside manner could be better. I often left feeling like my injury and concerns were being minimized and that I wasn't being fully heard. My impression is that he has a very direct, surgeon-focused approach, which may work well for some patients but wasn't the best fit for me. I can't say he's a bad doctor. However, beyond providing me with time off from work, I don't feel much was done to fully evaluate all of my complaints. For example, I never received comprehensive strength testing for the various issues I reported. One thing that also concerned me was that the office seemed to use a standard template in the medical notes. Some of the statements about my care did not accurately reflect what occurred during my visits, which I found frustrating. I've also spoken with three other people who were not particularly happy with their experiences when I mentioned Dr. Alter. Of course, that's anecdotal, and it doesn't mean he isn't an excellent surgeon. This review is simply my personal experience as a patient. I will say Amanda the medical receptionist was great, every request I asked for, she promptly responded to me with the information I needed.

Dr. Wachtel started taking care of my grandmother's podiatry needs a few months ago and we have…read morebeen so pleased. We left a different podiatry practice bc of poor care and bedside manner. My grandmother is so happy that we made the switch! Dr. Wachtel always makes us smile at every visit and is thorough in his assessments. We appreciate you, Dr. Wachtel!

Dr Wachtel is in my eyes THE BEST FOOT DOCTOR. I had a problem on the bottom of my big toe for…read moreover a year. from going to my pcp and another podiatrists they just couldn't figure it out, the day the podiatrist says we need to do surgery and shave the bone so the big toe bends was the day I decided to find another podiatrist. I thank the higher power that I found Dr wachtel. From the first visit to the last he was amazing. He assured me that he will fix my pain and after a few visits he did. I can't believe how professional and knowledgeable he is. I beyond recommend Dr Mitchell Watche. 100%

We only visited New England Foot and Ankle a handful of times. Each visit was a positive experience.read more

Dr. Riordan first saw me as the on-call doctor for an urgent issue I needed addressed before travel…read moreon a weekend.  He offered to open his office and meet me to take care of what I needed in lieu of plans that he had with his family.  I offer this as a great example of who Dr. Riordan is and his commitment to care.  He now has a patient for life and I would never consider seeing anybody else.  His personality, skill and the way he engages with me is at a level I could only hope to see from my other doctors.  I highly recommend him.