I typically do not leave reviews; however, after my experience with this company, I feel it is…read moreimportant to share my concerns so other couples can make an informed decision. I selected Citrus Historic Park as my wedding venue, and as part of that agreement, I was required to use Timeless Timelines as my wedding coordination company. Initially, the planning process began positively. I worked with Makenzie, who was excellent--she was responsive, thorough, and guided me through the planning process. I believed she would be my wedding coordinator. At my 60-day meeting, I was introduced to Maribel and informed that she would be my day-of coordinator. During our meeting, we reviewed my expectations, décor setup, and floor plans for both the ceremony and reception. Maribel took notes and entered information into her laptop, which gave me confidence that everything was organized. Unfortunately, on my wedding day, many critical details were not executed as discussed. Without consulting me, Maribel changed my approved floor plan. The bar was moved from outside to inside, which caused long lines that interfered with guests seated for dinner. As a result, my younger sister had to sit separately from our family. Additionally, the appetizer table was never set up, despite being something Maribel had assured me she would handle. My unity table for the ceremony was also not set up. Instead, the box that my items were shipped in was placed on the table. This was extremely disappointing, as this table was meant to be a meaningful part of the ceremony. One of the primary reasons I chose this venue was the ability to make my grand entrance through the double glass doors. Because the bar was relocated indoors, this was no longer possible. Instead, I was redirected to enter from the side of the building, which required walking through water and mud. I also had no flowers at my ceremony. During planning, I explained that my reception centerpieces would be used to line the ceremony aisle and later moved inside. I specifically asked whether I needed to assign a family member to handle this, and Maribel assured me she would take care of it. This did not happen. Additionally, my ceremony music was incorrect because Maribel provided the DJ with the wrong song for the bridal party entrance. Guest tables were not set up correctly. The gold placemats that were supposed to be placed at each setting were forgotten. My aunt noticed this and placed them out shortly before guests arrived. When I later explained this issue to the owner, I was told it was acceptable because the placemats were eventually put out before guests entered, which does not change the fact that the setup was not completed as contracted. The bartenders hired through the venue were also unprofessional. When the credit card system stopped working, they refused to manually process payments and turned guests away, even though there was a required minimum alcohol sales amount for which we would be financially responsible. My husband and I paid an additional $1,000 to extend our reception by one hour, expecting the event to conclude at 12:00 a.m. with cleanup until 1:00 a.m. Despite this, centerpieces began being removed at approximately 10:30 p.m., and Maribel left the venue shortly after I did at 12:10 a.m., while guests were still present. This resulted in a complete loss of the extra hour we paid for. I contacted the owner to discuss these issues. Due to the holidays, we connected in early January, and I was told I would receive a follow-up. As of the second week of February, I have received no response. I paid for services that were not delivered and for commitments that were not honored. At this point, I am exploring legal options regarding breach of contract. My intention in sharing this experience is to caution future couples. Planning a wedding is stressful, and couples should be able to trust their coordination team. Unfortunately, I did not receive the level of service promised. While I cannot redo my wedding day, I hope this review helps others protect theirs.

We booked the Citrus Park Sunkist Center, and also the picnic area at the Citrus Park for our…read more50-year reunion dinner and Picnic. Priscilla, the event coordinator was so helpful and worked with us in so many ways to customize our event. Unfortunately, we had to cancel and then rebook and she could not have been more accommodating and understanding of our situation. This is a beautiful and private spot, the Sunkist Venter is lovely, and the surrounding Park is exceptional with perfect settings for an outdoor event as well. I would recommend this company's excellent service, and this venue to anyone who would like to create a memorable event.

They've done a couple balloon arrangements for my family and we're always impressed with the…read morequality and the girls. Super nice. Easy to work with. Super professional and the balloons last like over a week.

These ladies are so creative and easy to work with. They are responsive and timely. I was so amazed…read moreat the beautiful work they delivered. The personalization of the large balloons far exceeded my expectations. They really know how to turn your idea into something special. I stored the arrangement in my hot garage after the event which took place in May!! Its now August and I just popped the balloons to dispose of them. So the quality of their balloons and the vinyl they use is amazing. I highly recommend these ladies for the quality of their products, the quality of their professionalism and the ease in doing business with them. They truly made my daughter's event everything that she wished for!

I was unsure what we would get due to all the bad reviews however, after attending an event there…read moreI'm not sure why - they obviously have made improvements. Facility was very nice and clean. Staff were on point constantly refilling drinks, keeping bathroom clean. Lighting was perfect for event allowing you to dim as needed. Food was tasty.

I didn't rent this venue myself, but I was there firsthand helping my sister with her event, and…read moreI'm honestly shocked by how the owner runs this place. While the food and space were fine, the management is an absolute nightmare. It felt like the owner was looking for any reason to be difficult--forcing us to wait outside right before setup, denying water to her hired musicians, and dragging out the deposit refund over weird, unwritten rules. No venue is worth dealing with an owner who power-trips and tries to ruin your special night. Avoid this place if you want a stress-free event!

Robbie is the best thing to happen to Riverside. After trying to find an event planner that can…read moredeliver what I was looking for, when I was looking to have it, and where I wanted the event, Robbie and team went above and beyond. He's extremely professional, thorough, and responsive. Our shower was so beautiful and I'm a little upset I didn't get the pictures I wanted but I enjoyed every moment of it. 10 out of 10 would recommend and I'll Definitely use for all my future events.

Absolutely amazing!!! From the moment we were engaged we knew we'd be using Next Step Events for…read moreour dream wedding and we couldn't be happier. Robbie helped make this the easiest and smoothest experience we could have ever asked for. He worked perfectly with all our vendors and had the most perfect decor additions, including rose gold table runners that were to die for!!! The wedding day could not have been more perfect and we had zero stressors because Next Step Events is AMAZING!!!! I seriously can't say enough great things about these two and will continue to use them for future events. Katie & Dustin Aab 09-29-2017

Rolanda was absolutely spectacular, I cannot recommend her as your wedding planner enough! She was…read moreextremely professional, kind, funny, helpful, and every other positive word you can think of. I seriously have absolutely zero complaints and there is not a single thing I would've changed about my wedding day. She made sure our special day was all about us and that we were well cared for, she ensured we had nothing to worry about while we relaxed and enjoyed making lifetime memories!

I had the pleasure of meeting Rolanda at my friend's party that Rolanda had coordinated. I soon…read moresigned her to plan my daughter's sweet 16 party! I have personally planned many events on my own in the past and this time around i wanted to get a professional planner so I would be able to enjoy the party. That was the best decision ever! From day one, Rolanda went above and beyond to address all my concerns and inquiries. She always made it a point to go over everything with my daughter and I to make sure that we were happy with the choices we were making. We couldn't have asked for a more beautiful, well coordinated event and look forward to working with her again in the near future. Thank you Rolanda for the most amazing sweet 16 !!

This party planner is very professional, on time, and reliable. Back drops and tables come out…read moregreat. Will most definitely use again. Thanks again.

From the owner: Custom centerpieces/backdrops/dessert tables/ props to fit your theme. Tostiloco Bar equipped with…read moredelicious snacks. Contact us for your next event big or small.

Just did a play here, crazy variety in spaces, loved their staff, Andrew was great with helping us…read moreget our space and Playground Renaissance is really grateful we got to work in such a cool space!

From the owner: Best Creative Space in the Inland Empire A large, versatile…read morecreative space in Riverside, California. Large, Small, or an Intimate Events-we have the experience to create a sensational event that your guests will be excited to attend.

Such an amazing experience. They are very communicative, on time, so sweet, and really made my…read moredaughter's 18th birthday amazing. Thank you so much and I would highly recommend anybody who needs her services.

From the owner: We design gorgeous personalized backdrops and balloon installations to add a memorable touch to…read moreyour events! Planning a big event? Let us be your next Event Planner! Services that SRI Events offers include event planning, balloon styling, custom backdrop installations, rentals & themed events to name a few. Whether it’s for a birthday party an engagement proposal or even a corporate event at SRI Events we will turn your vision into a reality! Servicing the Inland Empire!