I checked in last week with my Bestie Austy to watch The Protector and experienced outstanding service from the Manager Chris and Team Member Oscar! Austy and I love this Theatre because it has the updated Luxury Chic Reclining Chairs and the Plaza is always so romantically well lito to help us enjoy outdoorsy decompression walks in the evening. I finally convinced Austy to invest in a Regal Membership and Chris was a fantastic Asset to help guide us through the latest Membership Sign Up process! We appreciated how the Host who greeted us kindly at the entrance directed us to the Guests Services area to get assistance on how to enroll in the Membership Program, and how Chris noticed us immediately and walked over with the appropriate pace of professional urgency to help us complete the enrollment process as quick as possible so we wouldn't miss our Movie. Chris was dressed sharp and professionally and we loved his positive and welcoming attitude as well as his latest Favorite Movie recommendation Hoppers! He also offered to help us purchase our tickets in their Computer System to help us avoid the unnecessary Booking Fee through the phone app so we really appreciated his financially savvy assists too! Oscar helped assist us load up with delicious snacks and drinks at the Concessions stand and he added so many positive and fun humorously bouncy vibes as well! I love how my Regal Membership comes with endless perks like Free Popcorn and how there is an abundance of cold and refreshing fountain sodas to pair with it like my favorite Root Beer. Sourpatch Kids has become a ritual must have for our Movie Nights as well and Regal always offers different varieties like watermelon and the traditional kids flavors to make every experience unique and adventurously fun ;0) Thank you Riverside Regal for being wonderful Hosts and creating such a happy and welcoming atmosphere for Movie Nerds to dive into our favorite Art Therapy Escapes!! read more

We come out to find our original seat was broken. The manager changed our seats to a ripped up leg rest next to the one that was broken. On top of that the theater wasn't cleaned from the privous showing. For the price and the lack of professionalism pick an updated theater. read more

Regal Riverside Plaza - Ripped up seat and broken one foot rest. - Cinema Near Me - Riverside, California

Concession stand went pretty fast ! And at the end of the movie we went to guest service to see if they had any Toy Story 5 merchandise and the manager Tarek was very helpful and nice. Definitely will be coming back to this theater read more

Regal Riverside Plaza - Concession stand - Cinema Near Me - Riverside, California

My Bestie Austy and I dropped in last night to watch Girls like Girls and Pressure and had a wonderful experience thanks to the warm and enthusiastically Hospitable Regal Riverside Team! Management staffed the Theatre very responsibly with plenty of Hosts to check everyone in and move the Concessions stand quickly on the busy Toy Story 5 opening weekend. Austy and I were helped by Crystal who was very patient and helpful in assisting us with redeeming our free Root Beer using our Rewards on the Regal App and baking us a fresh piping hot Pepperoni Pizza with a side of Ranch to enjoy with our Movie. We love capitalizing on our Regal Membership Benefits by watching unlimited Movies with fabolous food and beverage discounts for only $27.99 a month! They have super comfy Massage Chairs here too and an insanely fun Game Room to entertain the kids. Thank you to the Regal Riverside Team for making Toy Story 5 opening night so festively fun and getting us excited to watch the Ipads vs. Toys Rumble next on our Watch List! read more

Outrageous pricing! It's so bad they literally do not post the prices. We got 1 large drink, an order of nachos, and one bag of sour candy. It was $29!!!! Will not return. read more

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Another nice visit here at regal theater. A quaint location for locals to enjoy the show with some ice cold drinks & popcorn. Large sizes are refillable. Located right by the main fountain. Purchase tickets at the booth, kiosk or pre purchase online. Reclining seats, large isles, spaced out and not as crowded as the larger theaters. Special showings for classic movies, anime and anniversaries. read more

Regal Riverside Plaza - Cinema Near Me - Riverside, California

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Over 30 mins to order popcorn. The place is nasty--not sure they vacuumed or cleaned all day (perhaps weekend) Seriously--NASTY. Movie rooms stink of stale butter. And prices are ridiculous--including a service fee of $2 per ticket. FOR. WHAT? Crappy service? read more

Came with family to watch Captain America Brave New World. We purchased tickets online, checked in promptly, and James gave great service while preparing the snacks. This is a very comfortable, modern, family-friendly location. read more

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Love this theater! Whenever a movie I want to see comes out, I always check this theater first. The workers are nice and patient, and I've found the theaters to be clean. My only critique is that there is only 1 bathroom and it is in the lobby area, so it is quite a stretch to get to if you have to run out in the middle of your movie. Also, I've noticed the trailers start 5-10 minutes after the posted movie time, so don't worry if you are running late. Parking is general open parking in Riverside Plaza, so can get very busy. read more

Adrian was a great employee! She was very fast with service and very polite. Will be coming back.

Bree was amazing! She was able to help me out with my vouchers. The theaters were clean and the seats comfy

The seats are comfortable, the carry Pepsi products, and usually not crowded. They carry pizza now, but just ate so will try next time. Little disappointed in pricing of popcorn and sodas but you can get half off with a pass or buy year long drinks. Overall a comfy movie theater with nice employees. read more

Regal Riverside Plaza - Popcorn in movie theater - Cinema Near Me - Riverside, California

Always a great time! My husband and I have enjoyed this theater (we're spoiled by the reclining seats) and finally got the Unlimited! Boy, was that a great decision! We had a few problems with it at first; but, the manager was always there ready to help us out! Now, we can go to the movies without even having to think about $ ... between the Unlimited and our points, it's a win win! No more limiting movie going to only once a week AND no more deciding if the movie is "really worth paying to see"! Oh, and one of the nights, we like to go to Pier76 before the movie! Which we highly recommend! read more

Manager requested that my 17 year old son and his friends (also 17+) show ID for a rated R film then proceeds to tell them that someone 21+ need to be with them as well to watch the movie. This manager also kept harassing my son and his friends as soon as they walked in and they were being respectful and polite. We will no longer come here until this managers disrespectful behavior is dealt with read more

Is life so automated now that no team members are trained how to answer telephones? Customers shouldn't have to call back to back to back just to speak to someone on the phone. read more

The recliner seats always work. Tons of room for people to walk when passing through the aisles. It's such a comfortable theater and the staff are always so kind and helpful and resolve any issues you might have. We have been coming here for years and will continue to. This place has really became my favorite over the one closer to where I live. It's a lot less crowded than amc and way more comfortable too. read more

Regal Riverside Plaza - Cinema Near Me - Riverside, California

Nice seats, nice theater, nice bathrooms. Just eat before you go. The food is quite expensive.

Long ass wait time for popcorn. They understaff to always be busy, even during the week! They charge for Jalapeños! AMC would never. Also, sometimes u gotta tell them to turn on the AC! Sinners was packed and it was at least 10 degrees hotter in there than the lobby. I have the regal movie pass btw so this is a review for a years worth. read more

Regal Riverside Plaza - The line. For no reason. Not even good movies out there - Cinema Near Me - Riverside, California

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Best place to go see a movie. Seats and food menu is personalized. Come on by and get away from the heat if you can read more

Regal Riverside Plaza - Con-session - Cinema Near Me - Riverside, California

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We/I enjoy the movies and the staff are very friendly and helpful. We are regal club members, and enjoy every time we come. The young gentlemen that help us at the snack bar Deserve a raise. read more

Regal Riverside Plaza - Tummy Carmel popcorn - Cinema Near Me - Riverside, California

Shout out to the customer service here the staff is on it. I witness someone accidentally spill a drink on a seat and when the other party came in she pointed it out and the staff came right away and cleaned everything up right away plenty of time before the movie started. read more

Concessions is a MESS!!!! The manager wouldn't look up from his paperwork The wait was over 34 minutes for popcorn and a soda! ( And, they were not busy.) Next time, I'll just go to the AMC at the galleria. read more

Nice place great location has alcohol for those that like a drink next to a mall so waiting for the film was not difficult will catch movies here when visiting IE read more

Why is there no more matinee showings??? Why is the earliest showing at 1 or 1:30 pm now??? People like to watch movies in the mornings still. Early birds hellllloooo?! This pisses me off cause I like to come to the movies when my son is in class. And now I can't. Bullshit. Over priced too. read more

Man I really had enjoyed coming to the local movie theater but as of late it is not worth leaving the comfort of my home to a dirty establishment from piled up trash out of every theater unit to the order and purchase area . Extremely disappointed in the cleanliness of this establishment things like this are red flags for the direction this establishment is headed in. I hope management makes changes and get back to the fundamentals of quality service so we can enjoy the full experience. read more

This Theater is trash!!!!!! Save your coin and go to a better one!! Went to see Beetlejuice Beetlejuice and lemme tell you why was the theater so hot and the lobby where the workers were at cold. When I went up to the manager to ask about it he made something up about that people just saw a movie and it's going to cool down soon. It never did! If you know the AC isn't working as a manager why would you proceed to do the showing? read more

Came here the other day with a couple of others and we started off already bothered due to the two staff members inside the front door completely ignoring us chatting it up and laughing as we stood there for a couple of minutes. We finally just skipped them and went straight to the concession line to get our popcorn and drinks. We get up to the front and I ask the girl if I scan my movie tickets with her to which she said I was supposed to do that at the front door with the staff that was up there. She realized that the movie was about to start so she said it's okay that it doesn't need to be scanned and to just go ahead. We go and watch the movie, when it ends, we sat for a bit to watch the credits and took a minute to try to buy something on our phones that had a specific time to purchase. Two staff members come in, one male and one female, to begin cleaning up. The girl immediately comes to our row and asks us if we're there for the next showing, we said no we just watched the movie and that we are just trying to purchase something on our phones really quick, to which she says "yeah well we're kinda trying to clean here so *does a hand gesture alluding to us getting up and leaving the room*" to which I said okay I don't need you giving us hand gestures and being rude and she just laughed it off. I left the room and planned to go speak to a manager and get our money back but I decided to not let myself get to that point over someone else who clearly cant control their emotions and be disrespectful instead of asking politely. read more

Clean and comfortable reclining seats and friendly staff. There's not much else to ask from a movie theater. Their popcorn is always fresh and they are generous with the butter which I love! It's also located next to many restaurants so there are plenty of eatery options pre or post movie! read more

Regal Riverside Plaza - Large popcorn - Cinema Near Me - Riverside, California

The wait time for the movie was insane. Our movie had a showtime for 7:10 PM and it actually started at 7:38, 28 minutes later. This included the initial 11 mins of non-stop ads/commercials. I felt I was on this endless loop of YouTube ads. 15 minutes of previews and then 2 minutes if last minute ads for the concession and the theater monthly subscription. I actually enjoy the previews, but was so annoyed at all the commercials before, I just wanted the movie to start. We don't typically go to Regal Cinemas, we go to another theater closer to home, so I don't know if this is the new norm. The recliner chairs were okay, not as cushioned as I'm used to. The actual movie experience with visual and audio was fine as well. We're already paying a ton on tickets, please cut the ads/commercials. read more

Very spacey, No adult beverages here. All seats are leather recliners without trays. You have to purchase your own seasoning for your popcorn. There's a lil kids arcade. Clean restrooms. read more

Regal Riverside Plaza - The seasoning - Cinema Near Me - Riverside, California

This theater is awesome. The seats are leather, assigned so you get spacing and very clean. The theatrics are good with a great sound system and clean screens. We really enjoyed our first visit here and plan to return. Love it! read more

Regal Riverside Plaza - Cinema Near Me - Riverside, California

The overall movie was fine and the theater looked clean enough but honestly that's the bare minimum. Every other part of the experience was subpar. The screens to order your tickets inside lagged a ton so it was tedious to place an order. Then when you get in line for concessions, it takes half an hour (not an exaggeration). When we got in the line, there was one girl taking orders, a line with 25+ people in it, and a bunch of other people standing around talking to each other. This was clearly bad management not adjusting to business needs by opening more registers. After ten minutes, more people got on the registers and started helping so the line started moving. Then when we get to the front, it takes our girl like five minutes to find the promotional popcorn bucket and cup we bought for Superman. It's not the longest time but it was just grabbing a simple cup so I feel they should make promotional merch more accessible to their employees to ensure smooth service. And also, that girl was either not built for customer service or having an off day and needed to be reassigned to something in BOH cause she had an attitude the whole time. Never looked up, acted really confused the whole time, and mumbled (maybe it's a training issue?). Then she handed us a cup with the lid not on correctly and my mom spilled it. Which we said sorry for and honestly did feel bad making a mess on her space. But she told my mom it was because of how she grabbed it- I'm sorry?! I tested those cups and lids right after. If you clipped them on right, they were very sturdy even if you squeezed. So she just didn't snap the lid into place fully and got an attitude about it. I know it's frustrating but we didn't do it on purpose. Anyway, get to the theater two minutes later and the popcorn is cold and mostly kernels. So this tells me popcorn isn't fresh. What were those other people doing not on register and not making popcorn? And I saw one manager throwing away hot dogs because they went out of temperature so they clearly don't have good food safety precautions in place anyway. And another couple was speaking to another manager about their bad experience and getting some sort of compensation so clearly a common issue here now. Two managers on the floor and you're having this much disorganization on a Thursday night? In the theater, and I notice the almost booked full movie has like ten people in the theater because they're all still in the line. I think people were still trickling in even after commercials had ended. So overall, the only reason this place is still standing despite poor management and organization, is because it's the only nearby theater apart from the AMC at Tyler. read more

If only I could leave a review for the asshole next to me. Sat next to me then went to go get the manager because I was in his seat, huh I was in my seat. He had purchased the extra seat next to me while sitting in the theater. Because he didn't want anyone next to him maybe stay home next time. Manager wanted me to move. But it was my seat that I had purchased. read more

we always have a great time at the regal theaters. marisol, angee, bree rose, mathew are all great staff members. they're nice and helpful, they all wonderful staff. read more

Regal Riverside Plaza - My Daddy, sister and I enjoying a movie! - Cinema Near Me - Riverside, California

I'm here at Midnight now and the bathrooms have no toilet paper. It's not been a busy day, they're just understaffed and they let things go I guess. I'm doubtful that they will remain in business much longer but I hope they do. Customer service is lacking everywhere now ‍ Overall, just start the movie ON TIMe?!? Too many commercials And I car for "The Nun 2" They didn't turn the house lights off for the first 15 minutes of the movie I thought maybe I looked into getting a scaredy cats preview or something weird. Then somebody got up and I figured he went to complain because the lights went down right afterwards his basic theater one01 stuff so whoever the manager is, he's failing. My first job with UA6 theater in the 80s. 1990 I was a manager down in Irvine Edwards. I miss the old days when we actually cared of the customers were happy. read more

I went ahead and rated this movie theater five stars simply because of the service the representative Ben provided. He was very kind and even went above and beyond when a mix-up was made on our order making our experience pleasant. It made our night! Thank you Ben! read more

Great wide selections of theaters rooms! Not too limited. Unlike AMC almost all the theaters have very nice and comfy recliners!! Came in here to see Mario and Air and the theaters are cozy because only a set amount of small group of people are here so you won't hear any chatter! The only downside is the trash cans can be overfilled a-lot and not many many choices for food and snacks but if you want a great move experience come here on the cheap! read more

We came to see a movie premiere. Paid $60 with snacks and went to watch the film. About 45 min later the movie shuts down. We were the only ones in the theater. Manager Richard said no one bought tickets. I'm like, "Excuse me? We bought tickets!" He asked for the stubs. We told him she didn't give us any, which already bothered me because I wanted to save the ticket. He said, "She had to give you the tickets." We reminded him, we "know what she's supposed to do, it just didn't happen." My friend literally showed him all her receipts--we simply didn't receive one. So we leave our stuff and go to the office like common criminals while he looks up the credit card. "You bought tickets for another film." Reminding him they obviously made a mistake, can you please resume the film so we can finish the show? "Sorry, since no one bought tickets it can't resume or be restarted." Unbelievable. After asking for his boss's name and number he changed his tune and gave us tickets to come back... but we can't see it the day it premiered! read more

What happened? My kids and I used to really love this theater. We hadn't been in a while, but we decided to go tonight. I walked in and really no one checked our tickets, there was popcorn all over the floor, and the trashcans were overflowing. It really looked bad. Kind of made me sad because it wasn't always this way. Hopefully it was just tonight and not an indication of a change for the worse. on a good note, the ladies at the concession stand were nice. read more

No problem with staff or service or cleanliness. Those are all fine. As a handicapped person I find it difficult that there is only one bathroom and in the front lobby. Very far to walk if you're in one of the farthest auditoriums. There should be at least one if not two either gender specific or gender less or family bathrooms in each major corridor of auditoriums. Only issue. San Jacinto has the same challenge. They should all be designed like the Regal in Mira Mesa. 2 handicapped bathrooms on one side of the auditorium. One major Men's and one major women's on each hallway. Does anyone look at these comments? Really disappointing. You need to fix this problem. read more