This particular Walgreens has gotten worse on its customer service to the point where they…read moredeliberately refuse to run a person's prescriptions through the person's insurance and they are nasty about it, when they are asked about it. On top of the unprofessionalism of the pharmacy, they take excessively long to fill prescriptions, when it should take them about 30 minutes to fill a script up. I have also noticed that the staff is standing around in the pharmacy, when they have 3-6 customers either at the drive thru window or inside to be waited on by the staff. Both my husband and I have decided to take our prescriptions elsewhere, because of the constant, unnecessary delays and the unprofessionalism of the staff here. Be aware of the lack of wanting to actually do their jobs at this pharmacy and stay away from them here, if you can and go to a different pharmacy in the area!!

We were waiting for our meds at the highland heights location and the older lady at the window at…read morefirst said we could wait for them to get ready. The lady then came back and very rudely said we couldn't wait here and we need to move so we drove around. Then when I got the message that my meds are done we driver back through and when getting my meds they once again came back and rudely said is that all. I get it's busy but all the staff was very rude when I was trying to get my meds. I don't understand why they had to be so rude while doing their jobs.

I'm going to sound like a Karen here. I don't really care... I am seriously at my limit with their…read morecustomer care at this pharmacy. they're so dang rude, for no reason. I always treat everyone with respect and kindness, and they all are so rude to me. They're the dumbest pharmacy I've ever been to, and I used to go to Walgreens. They weren't half as bad as this place. I definitely do not recommend this place if you have crappy insurance and are in constant pain. I've got a small tumor on the side of my brain, and need auto-injections every 28 days. And it's always something with this place. They do not give a fuck about their customers pain. I'm having really bad side effects of not having taking it in almost 56 days.

This Kroger locale has a bit more of a suburban feel than the one in Bellevue. However, its aisles…read moreseem small and it's pretty crowded. The entrance way, especially, is congested. Decent sized, not huge, parking lot. The place is clean and neat, though. And the selection of produce, meat, and frozen foods is large. There's also a large salad bar and deli section. Can't think of anything I can't find here. With Kroger being a Cincinnati-based company, I'm sure they have lots of loyal, local shoppers.

This is a good Kroger's for the most part. Most of the employees are really friendly, but their…read moremanagement doesn't typically seem terribly friendly to be honest - it seems to mostly be this store, but they seem a bit on the arrogant side. It's a clean store and pretty well organized; although they seem to switch out items too often. One week an item you like was there - next week, it's not. It is a smaller store and maybe that has a lot to do with item availability, but I prefer that overall. The larger Kroger's are an absolute nightmare to get in and out of, in spite of their larger variety. And honestly; I can live with a more limited selection - it's them changing what they have that is annoying as heck. Overall Kroger's can be annoying with their supposed 'sales' - like Yogurt that was 89 cents is now "on sale" - 10 for 10. It's an 11 cent increase, but they'll slap 'sale' and '10 for 10' on it, and people think it's a deal... some of us notice though Kroger's.. lol Mostly - it's convenient to my location.

I stopped here with my grandpa to pick up a new CPAP machine. He set an 11am appointment and we…read moreshowed up early, they were able to get us in pretty quickly and we worked with Maria to go over the new machine, doctor's recommendations and the best mask for my grandfather. Maria was very thorough, clear and professional while going through everything. You can tell she's great at what she does by how she makes sure to go over details, different situations and scenarios and best practices without overwhelming the client with information. I had no idea we'd be spending over an hour here when we first arrived, but she made sure to set the expectation right away and also kept things light and engaging so it wasn't a boring experience. She also treated my grandpa with respect and allowed him to ask questions and speak on his experience with his previous machine to gauge the differences. Other than the CPAP machine, we all walked around to see if there were any items that would benefit them. My grandma found a couple items and was able to test them out around the store. One of the employees (his name escapes me but he had a Buc-ees mug), helped us go over a couple items to pick the best option and I was able to pay with him. He was also very nice and wasn't pushy about purchasing items and showed a genuine interest in getting my grandparents the best fit for their items. I am not sure how pricing on these items compares to elsewhere, but it is nice that people can test out the items here and take them straight home to use. I've looked at some items online and I'm always concerned it won't be a good fit or that the quality may not match what you read online. Here you can see it, touch it, use it, sit on in and see if it's right.

Customer service follow up is very poor... bought a golden mobility scooter. Had to make several…read morecalls and left messages. Wasn't happy with the resolution. If the representative is ever in the same situation hope they remember this!!!

This Walgreens was conveniently located within close proximity to my hotel. One thing about me is I…read morelove to walk everywhere. I may have only gotten in my car twice during my visit. Easy to navigate, great recommendation for places to go from the cashier, typical pricing. Saved my god sister from her allergies going too crazy (lots of Zyrtec was purchased) and saved me fees on bottles of water at my hotel. Grabbed waters here and took them back.

After having breakfast at nearby Wild Eggs, we walked a few blocks to Walgreens because we needed…read moreto buy some things we forgot to pack on our trip to Cincinnati. The issue is, when we got there, Walgreens was not open. We got her 10 minutes before opening. It was freezing as it was 40 and we were feeling it even with our coats. Thankfully, a store employee let us in a few minutes early. He totally could have let us freeze out there. I really appreciate he let us in. Typical Walgreens in regards to what they have inside. We combed through the aisles and found the items we needed. After paying we quickly went on our way but got a Lyft back to the hotel. Again the guy let us stay in the store until Lyft picked us up.

The staff in the pharmacy at completely incompetent of their job. They had one person already…read morestanding at the register for over 20 mins bc they couldn't figure out what was wrong and the. Kept asking me incorrect information. Also had me waiting for 20 mins. Get your meds elsewhere. I will be reporting this place to the state because they didn't even check ID for a narcotic!

While visiting the store, I interacted with a staff member who was wearing glasses short and had…read moreblack hair working in pharmaceutical she has been rude on multiple occasions. Unfortunately, this employee was noticeably rude and dismissive during our all interaction. Her tone and manner were unprofessional and made my shopping experience unpleasant. As a loyal Walgreens customer, I expect courteous and respectful service, and this behavior fell far below that standard. I hope management will address this matter promptly to ensure that other customers do not have a similar negative experience. Thank you for your time and attention to this matter.

It would be great if you could call the pharmacy and reach a pharmacist or at the very least…read moresomeone working at the pharmacy but what you get is a call center that can't help with anything. If they have any issues with your prescription they just cancel it instead of calling to let you know. They also ship "maintenance meds" from a central warehouse which takes 4 business days which means if you don't call in your medications a week early it will likely be late. Most insurance companies won't even allow you to refill a 30 day medication a week early. Pretty much everything about the way this company does business is downright awful. Find any other pharmacy or use Walgreens in an absolute emergency if you must.

Professionalism and courtesy. I talked to a pharmacist today…read morewho had me so upset that, when I got off the phone, my hands were shaking, and my husband, who heard most of the conversation, tried to comfort me. I simply called this afternoon at 5:00 to ask if they could get my medication, which was due to be refilled tomorrow, prepared so that I could pick it up going through the drive-thru tomorrow morning because my husband and I have several appointments tomorrow, and I'd like to pick it up on the way out of town. The pharmacist was incredibly rude to me and just kept saying, "I won't do that!" and "If I do it for one, I'd have to do it for everyone!" and "There's just not time!" I couldn't imagine what the big deal was--to refill one prescription before the next day when they had 4 hours before closing time! He just kept yelling at me, and truly, I thought I was talking to an inexperienced high school kid. I finally asked, "Is this the pharmacist"' and he replied, "Yes," to my shock. I just tried to explain that I wanted to pick up my medication the next morning on my way through Alexandria and that I already had one medication there waiting for me, but he kept yelling at me, "I don't care! I won't do it! You can call back tomorrow!" He kept making me feel like I was asking him to do something wrong--"I won't do it!" So, then I asked if it was because it's a refill on a controlled medication, and he absolutely would not give me an answer! I thought maybe he couldn't get that prepared early, but he wouldn't TELL me this! He just kept saying, "I won't do it, and I won't keep going around and around with you about this!" He was literally yelling at me, when all I wanted was for him to answer my question. My husband was looking at me with concern at this point, and I was shaking and on the verge of tears with confusion and anger. I didn't want to pick up the prescription early; I just wanted it ready for me the following morning. But this man treated me with such unkindness, impatience, and true unprofessionalism that, after the call, my husband was urging me to change pharmacies. But, not every experience is like this one. This particular extraordinary experience occurred around 5:00 on June 9, 2026. If I'm ever treated that badly there again, I will leave, even if another pharmacy is less convenient. When you become older, convenience becomes important, but not at the sacrifice of courtesy, graciousness, and good manners. I still value these qualities.

BEST PHARMACY AROUND! Awesome attitude from Doug at the front checkout counter. He's always a great…read morepersonality to run into during the day! No matter the weather, you can always count on him to make you smile with a joke or just his warm demeanor which is so important when dealing with people when they're sick & not feeling well. Kim is an excellent pharmacist, always willing to answer any questions and help you get what you need from your DR in the case that forget to "check all the boxes." She even remembers to order my husband's one medication that has to be special ordered a week prior to pick up. These employees give a personalized experience. Along with personality and professionalism!

Best of the best. Left several pharmacies, including krogers, Blanks will always have my…read morebusiness. Caring, knowledgeable staff, no hassles. Great service. They always have a dog treat for our service dog. A huge thumbs up!