Terrible customer service/communication. I arrived at 10:50 pm to quickly grab an item before their listed 11pm close time. When I arrived, an employee with red hair was letting a customer out the store. When I attempted to walk in, she said they don't let anyone enter their store after 10:45 pm. When I asked if that was company policy, she made a dismissive disrespectful statement as she closed the door and denied me entry. read more

This store is nasty & the employees don't want to do anything but play. They lock the doors around 10-10:30 so don't even try to run in & pick something up real quick because they close when THEY get ready, not when the store hours say they will. it's trashy & disgusting on their best day! read more

The store was dark, the floor nasty and sticky. The shelves were messy and different products were all over the store shelves. The meat department looked unkempt and I didn't purchase any meat items because of that. The self check out closed and the other lines were extremely slow. The entire store was just unorganized. The cashier was extremely nice and professional. I can't say that about the other employees who were there at the time. I gave the 2nd star because of the cashier. read more

So I have to address this so while going to Kroger with my child I was gon a put her in a small shopping cart so they don't roll so I saw some big shopping carts and I was trying to get one so the moral of the story is there's a security guard standing right there didn't even attend to help a person just to pull the baskets apart it is not like he was doing anything else and people don't have the common courtesy just to help that's all that's why I bring my baby stroller so I can stuff I need in her stroller because don't nobody help you with baskets don't nobody help you with nothing it's just you read more

Stood at customer service for over 20 minutes without being acknowledged or being asked for help. Worst Kroger ever. And I own a lot of Kroger stock too. read more

Not a fan, but I do like how the store is organized. They didn't have what I was looking for, but I assumed it was because of the demands in the local community. One thing about this Kroger is that is located near the abandoned Southbrook (I think) mall and that it has security. Honestly don't know if that's a good thing or a bad thing though. read more

Kroger - a man walking down the street at night - Grocery Near Me - Memphis, Tennessee

The over all store I will give five stars total. Fresh fruit. Fresh meats. But the eggs are on sale right now for 50 cents per carton! What a deal! The dairy was extra fresh also. Just everything that southern stores are famous for. read more

Kroger - a car parked in front of a kroger restaurant - Grocery Near Me - Memphis, Tennessee

Nothing new. It's just a Kroger's. I come here to pick up money and leave. Nothing more. Nothing less. If you want to come see the circus in Memphis, this is one of the top designations to visit. read more

Kroger - Grocery Near Me - Memphis, Tennessee

I seriously dislike this store. It has a very bad odor, the lines are extremely long and majority of the store have careless attitudes. Terrible Management. read more

customer service is whack speaking of money services department long lines and attitudes from employe with no help for her probably why the attitude read more

The pharmacist at this store are rude and very dry. I know this Pharmacy isn't in the ideal area but it does make sense to have a nasty attitude towards customers. B. Slaughter rude. Customer service overall poor. If you can go somewhere else. I hate to see people be mistreated including myself. read more

This is my neighborhood Kroger. I've read some of the replies and they aren't at all good. I've been going there for the past 10 years and I have an entirely different opinion. My experience with the pharmacy is a regular monthly thing. I have several debilitating conditions and require a good deal of medications. I know my pharmacist personally, Christy, the manager makes sure I get every benefit from the manufacturers available, lets me know when a medication I take as a high priced named brand has a coupon or a generic alternative. April and Brandon are exceptional. They always take care to review my new prescriptions to see that nothing that I take might cause an allergic reaction with my current meds. Maurice is usually on the U-Scan, he's a wonderful, likeable, helpful, prayer man. While the store gets and pretty much stays very busy, I don't see all the nasty some folk have experienced. I've seen vegetables that might be on their last leg but I spoke with the produce manager and they removed them. I am an expiration date checker and when I find one I let them know and they have acted to cure the problem expeditiously. Everywhere you buy food or drugs you don't need to look far to find a problem. The test of true professionalism is how quickly and how well you work to fix it. I love my "hood" Kroger. I'm not from Cali, I live near this store. Don't know why yelp relocated me. Thank you. read more

The renovation looked wonderful but the store is always filty. Today recovering the rotisserie chickens. I have never had an experience at the self checkout that wasn't disgusting there's always some mystery fluid / matter that covers the touch screen and scanners. The time before this my foot was stuck to the floor with a piece of bubblegum. I keep trying because they really do have a nice selection of things but it's always horribly nasty read more

Bought 3 Chef Salads 4 days ago nice toppings but could not tell lettuce was brown, got home and we could not eat the lettuce. Went back today and mentioned this to an employee there was no offer to reimburse me, or an apology. I did ask how old salads were today and was told they were freshly made. Got them home, once again lettuce was brown. Also stopped by the pharmacy today to buy some Sudafed. There were at least 8 or 9 employees in the Pharmacy, only one on register. So I waited while some employees were eating (it looked like M&M's) and working on computers. When I did get service there was no eye contact. When I did the self check out, the person overseeing both today and 4 days ago was talking to another employee not paying attention to me the customer. I was visiting from Ohio, there was no Southern hospitality or customer service. No I would not go back. It was a better store when it was a Schnucks. read more

This Kroger location is excellent!! The produce selection is always fresh and well stocked. The stock staff is very aware of product availability. When I searched for "exotic" spices I was given attention from the stock clerk to the extent that he searched on computer for availability. The store is always extremely busy accounting for some tidiness issues. I would like to see more attention in this area. I appreciate the convenience and security of this location.. read more

This Kroger is way more expensive than the other Kroger Stores.. I hate going there! I love Kroger but I'm surprised in this area, the prices are higher. read more