First time ordering from this Kroger. Had 2 liters that wasn't in a bag and was asked what I wanted her to do with them. I put them in a Wal-Mart bag. Needless to say I won't be returning to this Kroger. read more

Huge shout out to Terry in the pharmacy! We were down here and had a child sick with Flu-B. I called hoping Kroger had a "minute clinic", they did not. However, Terry looked up a near by urgent care facility, gave me the address and the time they closed. After securing a prescription I called back to see if they had it the med in stock. Sadly they did not but she pointed me to the nearby pharmacy that did. Thank so much, Terry, for taking time to help a vacationer! You definitely helped save the day!! read more

Walked in the door and we were told they close in 5 mins. No problem, we need 3 things. We were told 6 more times in the store they were about to close. Boxes and crap all in the aisles. Rude employees. read more

They always have what I want. Nice people. Good bakery. Good fruit and Veggie department.

This store is ok... it can be dirty and the other location near me is a lot better. I would say just go to the other one. read more

Kroger Store - Kroger sign - Grocery Near Me - Pigeon Forge, Tennessee

This Kroger isn't far from the hotel that I typically stay in, when I'm working in Arlington. I don't have any real complaints about the store, it's Kroger, just like any other. My biggest complaint is that all of the times I've been there, I feel like the store isn't that clean. I'm sure it probably has something to do with it's an older Kroger, but it always seems like it's kind of dirty and a little unorganized. I think if they added better lighting inside and out, that might help the situation. However, again it's a Kroger and I've pretty much always been able to get whatever I needed from there. read more

I had to go here pretty much everyday to stock up our house we rented in the mountains. It definitely is an adventure walking through the isles but they had everything we needed, especially an impressive organic selection. It definitely is not as clean as a publix and a lot of their racks were empty. I noticed a lot of people going as a family shopping but I guess it's because it's a touristy spot. Their staff is super nice and helpful. Also love the fact alcohol is sold in store (not available where I live in most stores). read more

Store purposely doesn't carry smaller sizes of certain things like sugar etc, also put high prices on spices etc to harpoon you being a tourist. Food City is also around here and it is cheaper in almost every way. Putting this out there to help some other visitors to the area. read more

Store was organized, super clean and we were able to easily find everything that we needed for our cabin dinner trip.

Having shopped at Kroger back home I was familiar with them so I chose to do our vacation grocery shopping with them. I started having a panic attack before I got out of my car. Not a single patron was wearing a mask. (Not Kroger's fault) BUT, no one was sanitizing cart. A few of the employees were wearing a mask, but all of them were wearing it down past their nose and actually removed it when talking to people. There were no "one way" signs on any of the isles. Some of the employees were wearing face shields, but I witnessed one take it off to sneeze then cough INTO HIS HANDS, then go back to moving some stuff in the meat area. The checkout lady trash talked me to the lady in front of me because I was wearing a mask and openly talked about Covid being a hoax. Their food selection was almost completely picked through; their seafood unappealing and old looking. If you go grocery shopping, DONT GO HERE. There is another place just a little further down the same road that is actively taking COVID precaution and have a much better selection of foods. SHAME ON KROGERS!!!!!!!! read more

I came here to pick up a few items while on vacation and was pretty displeased with my trip here. The isles are extremely narrow and hardly fit two people with carts going in either direction which makes social distancing difficult, but also is a downright annoyance. The shelves weren't stocked well and there were pallets of items just left in the isles blocking access to certain parts of the shelves and also restricting the already narrow isles. Next time I'm down here, I'll go to the Publix down the the road, which has proven to be a better grocery shopping experience than this Kroger. read more

I don't know what I would do without a local Kroger to fall back on when I need to pick up, you know, a few things when in a new area and on vacay. Bananas? check. Bottled water? check. Soft drinks? check. Cash back because your bank doesn't have a branch within 25 miles? CHECK!! read more

Kroger Store - Grocery Near Me - Pigeon Forge, Tennessee

It's a hometown grocery store near a tourist area, the selection is good and we go to this location on every visit. The staff is friendly and the deli is large. Prices are not inflated due to location. The only complaint would be the alcohol selection yet they have a good selection of beer and wine. read more

This is the Kroger that seemingly services all of Pigeon Forge and Gatlinburg, located right smack dab in the middle of the main strip in Pigeon Forge. You would think that with the amount of tourists, let alone locals, that shop here that it would be much bigger..like a Kroger Marketplace or something..but it's not, it's just a run of the mill mid sized Kroger..and it's always packed obviously. The place is nice, clean, and well stocked. We usually stop by a couple times throughout our trips here to pick up random necessitates, or ingredients for meals we plan to make. For the most part they have a lot of what we are looking for, or at least something comparable. No real complaints about the place..I just really think they should consider rebuilding it as a Marketplace..so it wouldn't always be so crowded. read more

Kroger Store - Grocery Near Me - Pigeon Forge, Tennessee

The BEST Kroger!!! Not only is it my hometown store, but it's got the friendliest, most courteous staff hands down!! If you stop by the deli / bakery (my favorite departments) say "hi" to Brenda, Debby and April!! Location is perfect..... right in the middle of Pigeon Forge. The store is always clean and well stocked..... Whether your going to be a neighbor or your just passing through to say "howdy".... stop in and pay them a visit!! read more

Kroger Store - Grocery Near Me - Pigeon Forge, Tennessee

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What's not to love about Kroger? It was good to find a location in my latest vacation spot, Pigeon Forge. Now that the area has a Publix though, I hope that Kroger isn't over shadowed, because the Publix is super close to this location. Publix is on the main strip but this Kroger is on a side street, by Mel's Diner. Do yourself a favor and pass Publix by and head to this Kroger. I was there to pick up a prescription that my doctor called in while I was on vacation, so I can't speak too much on the grocery side of things. This location is super small compared to the ones in my city, so you won't find your typical marketplace Kroger store items. We were there on Thanksgiving Eve and there seemed to be hundreds of people getting last minute items, pushing past people in true holiday fashion. Download the Kroger app. You can store your Kroger Plus card on your app and have them scan the bar code instead, that's what I do. read more

You would think a store like Kroger could at least have the correct times they are open online!

Very nice smaller size Kroger. very well stocked especially for the traffic it gets with tourism. Our cashier Elizibeth was very nice and charming. we always go here when visiting. read more

This is the worst Kroger location I've been to. After trying to help the cashier see some items on the bottom of the cart, she became visibly and inexplicably angry and rude. She commanded that I leave the items there with a terrible attitude. After trying once again to be nice and apologise for my apparent wrong-doing, the cashier and the bagger both appeared to mumble angrily to one another. The cashier had no face mask, and was thus disobeying the store's own policy. Neither of these staff members seemed very happy to be at their job. I won't be back to this dump next time I'm in Pigeon Forge. read more

Positive experience with a lot of choices and polite staff. I did not spend a lot of time inside however i got what I was looking for and quality food. They did not have corona beer that's way I give them only 4 stars. If you are new to this neighborhood or out of state you can check for yourself if this location works for you. It did for me. read more

Omg was this grocery store a cluster flubb!!! Putting it nicely! You couldn't move around isle...lines majorly backed up! Very hectic! Waaaayyy to many people! The lady cutting deli meat was so slow, so slow as to watching paint dry! We want be back!!! :( read more

Friendly and helpful staff -- everything was organized and the store was relatively clean considering the location and the traffic from tourists! read more

Good to find a Kroger here while on vacation, just like at home. A good stop for groceries, deli, and good prices here.

I've been going to this Kroger since it first opened!! It's Nasty All meat expires and they still sell it! Employees are all Rude! Their food on the shelf is mostly expired!! Your an idiot for shopping at this Slum Lord!! Trust me! I've been local 30 years!! Their Pet Food made 2 of my Cats Die!! They are Nasty! read more

We end up going here when we are in town, and they have everything you need. And definitely wear your glasses, men, because this place is cleavage city. I'm sorry if that sounds sexist, but I was put on this earth to tell the truth, and I just did. (I just did twice, as a matter of fact.) It also can be crowded, but you'll survive. Like I said, it will have everything you need. I know this is true because I have several picky eaters with weird diet requirements, and so I am glad Kroger is here. read more

This well-stocked Kroger store was our best friend while on vacation in the area. Close to our cabin and had pretty much everything we needed. Good selection of produce and various proteins. The only problem was that it seemed like the only large store in the area -- without wanting to get on one of the main highways and fight traffic. So it was packed every time we went -- lines were long, several of them not open. If you don't feel like dealing with eating out - you can get a good grocery run in here and have yourself pretty stocked up for the week. read more

... spent some time at the Starbucks inside. The two nice ladies behind the coffee counter took their sweet time as a line assembled. They even took time out to sing my friend a happy birthday while preparing his latte. Later that night, I ran in here with my bathing suit dripping wet from the jacuzzi where we were staying. I slipped on the tile while running into the beer aisle. After barely making it there to get some late-night groceries, I realized that this Kroger is open twenty-four hours a day everyday. You can come in here for whatever whenever. It's a refreshing stop after driving by all the buffets and pancake houses ... read more

Kroger Store - thegreatsmokeymountainsparkway.com - Grocery Near Me - Pigeon Forge, Tennessee

Being a Vegetarian staying the weekend in Pigeon Forge I stopped here to stock up on some protein and fresh fruit to supplement the carb only complimentary breakfast at the hotel. This was a very nice, big, clean Kroger. I wish that I could trade it with the one back home. Thank you Kroger for keeping me healthy and sane in the mecca of southern fried foolishness. read more

This grocery store is really nice and easy navigate. Needed some restocking for how late it was but they had generally everything I needed. Now the reason why I gave three stars; the bathroom. Not really clean or smell good. Just needs some tlc and probably refurbished. read more

The good- Very nice grocery store. Fair prices, and clean! The bad- This place is a mad house! We were there during Christmas, I can't imagine this place in the middle of summer. The ugly- The coupon lady in the lobby is a total nuisance! She is relentless! Beware! read more

Spent a couple days in the area and used Kroger to stock up the cabin. Can't say if I've ever been in a Kroger, but left happy with this one. Store was clean, staff were friendly and eager to help. Great prices, great staff, give them a try! read more

Kroger Store - Front view. - Grocery Near Me - Pigeon Forge, Tennessee

This place was a ten minute drive from the cabin I was staying at in Pigeons Forge. They had everything we needed and at a reasonable price. All the employees were very friendly. Even the man delivering the bread to the store helped me out. Highly recommend this store if your on vacation in Tennessee. read more

I arrived at Starbucks for a quick run in. They two workers there were extremely rude. They acted, talking, and very much looked like lazy sloths. They reminded me of maggots. I felt like I was in a zootopia scene. When we got our drinks (15 minutes later) they were super off. I ordered 2 strawberry refreshers and they gave me lemonade and a croissant. As I was waiting, someone else came to order and they got on there's right away. I am devastated with the service I received today. The volume inside of this maggot filled Starbucks is astronomical.As they wouldn't work and had a conversation instead. read more

I have been placing my order on line and picking it up due to the virus, but since an employee has already died with the virus there, Kroger posted how they were handling the virus in a responsible way and taking measures to provide for their customers' safety, and so I went there today to shop. About half the customers were not wearing a mask even though we have a county mandate in place. My cashier was not wearing a mask. She didn't even have one in sight. read more

The girl working in Starbucks with a pink bow on her hat just made me the BEST cup of coffee I've ever had. She was soo friendly + understands the importance of good coffee. Much appreciated!!! read more

The nicest, most helpful Kroger I've ever shopped! It's clear they deal with a lot of tourists because the minute I looked "lost" someone would ask me if I needed help. The store was very clean, well organized and had everything we needed. It was nice to shop "locally" without the tourist prices and someone even helped me to my car and unloaded my carts! read more

When walking in the store me and my husband were stopped by a lady. She was sitting in a booth that looked like an information desk. She asked if we were traveling and I said yes. I assumed she would give us some brochures and some ideas of where to go. Not even close. She insulted my marriage, and harassed us with information about some hotel we cared nothing about. We tried to be polite but she was rude and pushy. I know she isn't an employee of Kroger, but she is in the building and makes me not want to go back. I will find another grocery store to use for the rest of my trip read more

Every brand out there has a high end and a low end in regards to the stores that represent them. This is one of THE best Kroger's you'll ever run across, very clean and well organized with a great emphasis on customer service. If you're not familiar with Kroger in general then let me enlighten you, they are a mid to high end grocery store with the best meats you can find. They are not the cheapest around but you'll find quality over quantity here. You'll also get fresh vegetables and good prices, but most importantly you'll get way above average customer service that will keep you coming back. If you're in Pigeon Forge then make this your base of operations for groceries. read more

I always look forward to visiting when I am in town. They have a huge health food section. They have a lot of hard to find healthy products.

We went here to stock up on groceries when we stayed in a cabin nearby. At 9 at night, it was busy, and it was obvious the employees were sick of it. Any questions were ignored, and we asked an older lady if she could help, glared at us, and in a bitter and blunt tone said "I'm on break. Find someone else." Eventually a manager helped us. I made a yelp account just to write this review, she was very rude, as were many other employees. read more