These are the worst ENT's. They act like they don't care, they don't give you any advice, they…read moreheard you in like cattle and spend the smallest amount of time with you. You walk away having to schedule an appointment with someone else for actual help. If you want, knowledgeable, helpful ENTs see someone at UC hospital .

Dr.wiebracht is always Great ! Shantel is Best !…read moreThey always take care of me. Thanks Carol Lockhart

I was sick and couldn't hear out of my ear for weeks. After a trip to an urgent care out of town,…read moreanother trip to my regular family doctor I was desperate. My regular family doctor told me I needed an Ear, Nose and Throat doctor. I didn't know who to call. I ended up seeing Dr. Schainost. She was wonderful! She explained everything very well to me. I have had to go back and had good care from her. I highly recommend Dr. Schainost!

She is an amazing doctor. She takes the time to get to know her patients. I highly recommend her.read more

Sneaky, unethical billing practices. Hit me with a surprise $347 bill…read more I received penicillin allergy testing. When I asked the office staff, they reassured me that they were in network with my insurance, and not to worry. A few weeks later, I received a bill for $347. I called the billing department thinking this was a mistake, as this is 3 times higher than the average price for this test, but they informed me that they charge the maximum amount allowed by state regulations and that I should have thought to ask them for an estimate. I told the billing representative that the office staff made it sound like this would be covered by insurance, and she stated "well, that's too bad." The only discount they offer is 10%, IF you pay the bill completely in full. They outright refused to negotiate the price any further, even when I explained that this bill was causing a HUGE financial burden. Please AVOID THIS PRACTICE UNLESS YOU WANT PAY RIDICULOUSLY HIGH SURPRISE BILLS.

The people who work here are miserable. Just walk in and tell them you want something done yourself…read morebecause they don't care to actually assess or look at anything. Got my tonsils out quickly though.

Went to see Dr. Wood at Cincy Head and Neck for my allergies as well as strep throat. Was very…read morepleased with the service, professionalism and overall attitude of the staff. Dr. Wood was on time, very funny and pleasant to chat with and I will definitely be seeing this group again. They have lots of practices all over Cincy so it's convenient even if you don't live near downtown.