Agree with negative reviewers and would not even give Yao a star if at all possible, breezed in on…read morea pre-op visit (waiting time took hours longer than the 1 minute to spit out her spiel on what insurance would not pay, adding insult to injury, gave a piece of paper which supposedly detailed what we discussed (DID NOT!!!), and was billed for her very brief appearance.

Worst experience ever with any physician I've ever known. My mom saw Dr. Michelle Yao for an eye…read moreprocedure, and she gave her no verbal directions for aftercare. Instead, she handed her some sheets of paper not even related to her procedure. Mom had some complications a few days later, and we called Dr. Yao 4 or 5 times ove the course of a week, and neither she nor her office ever returned our calls. The final attempt at calling I used the emergency option to press 1, and the best the staff could do was keep me on hold 15 minutes then asked me for a good return call number. I never received a call back, therefore I was forced to take mom to urgent care, who recommended an emergency visit to an ophthalmologist THAT night. All because Dr. Yao would not return my call even on an emergency basis. I blame the staff and management of OCLI, in addition to Dr. Yao, for their lack of care, empathy, compassion, concern and downright inefficiency. Clearly, OCLI is a business model that focuses solely on the bottom line and how many patients they can book for procedures in their eye mill. I canceled our follow up appointment as well as a future surgical procedure. This was a miserable experience that caused us undue stress, anxiety and major inconvenience for mom who is 88 years old.

Last review 1/6/2021 was 5 stars…read more 3/5/22 - Five Stars all the way. Dr Boozan: a rare breed these days. He is compassionate, caring, curious( asked my mother a lot of questions), persistent, HONEST( he would not do a surgery just to bang her insurance, which is a very good all inclusive plan), funny, very efficient, knows his stuff( he knew exactly where the DMV eye test forms were). He really connects with his patients and explains everything in simple words. My mother has been his patient for over 16 years. OCLI is a wonderful ophthalmology clinic that treats cataracts, diabetic eye issues, glaucoma, retina problems; also do LASIK. The office has modern equipment and machinery. It is clean.Alex was the great tech today who started the eye exam procedure. He was very patient,thorough and caring. We got there at 1 pm with 10 patients seated far away from each other with dividers. The flow was smooth and quick. Mom went in at 1:25 pm. We were done at 1:56 pm and ready to grab lunch. This office is centrally located in Mineola just a 5 minute drive from the Meadowbrook Pkwy. The appt process was beautiful and the day prior text for pre check in saved us a lot of time. I recommend OCLI and especially Dr William Charles Boozan. Thank you so much Doc!

The technician called me back and kindly answered my questions in a professional manner. He also…read moreexplained the cause for the delay in responding. Thanks a bunch!

From start to finish quality of care in the office very professional pleasant to talk to explained…read moreeverything in detail The surgery was so easy except for continuing eyedrops that are very necessary for healing I went for 20/100 to 20/20 I saw the results the next day Dr Donnefled said in would be life changing.It certainly was I don't need contacts any more I can see driving at night I can read signs at a distance I could not see before Thank you Dr Donnefled

Dr. Doonenfeld did my cataract surgery and was completely successful I can't believe how well I am…read moreseeing in such a short time.. I do not love going to drs. However his staff is just absolutely amazing from the minute you step into his office until you leave. They are the most polite and patient people I have ever dealt with in drs office. Dr. Doonenfeld you rstaff is the best and you also are the best very caring and welcoming and extremely patient dr. You should feel honored to have a staff that respects you so much. Thank you, L Mazz

I actually thought I had reviewed this place ages ago but I guess I forgot ... I had gotten eyelash…read moreextentions and the girl got glue in my eye so I called to see the dr it was last minute and they fit me in, was close to work so I didn't even know if I was going to like them but the dr I saw was so nice and friendly and professional she assured me that it was ok she gave me some drops and I was back to good in no time!!! I would definitely go back again

Very glad I chose to keep my appointment here and not go for something more convenient. The office…read morelooks brand new, very clean and organized. This is my first time seeing an actual eye doctor. I had some sort of bacteria infection in my eye and right away Dr. Benjamin was able to rule out any type of blockage. She is a very intelligent and efficient. The whole staff was very accommodating and helpful. I would recommend this office to anyone for any of their ummm, eye needs.

This is a very busy place and you should expect to wait a long time, but I believe it is worth the…read morewait. The staff is quite careful while performing the tests. my experience has been that I see at least 3 people doing separate tests. Because of the volume of patients, being serviced and the need to record comprehensive data, it takes on the appearance of delay, however, I have found that high quality cannot be expected to be rushed. Bring something to read or listen to while you wait. I would have given the highest grade if they were not chronically overbooked.

Appointment was 2:10pm and did not leave the office until 4:30pm. Back in November 2025, I saw the…read moreretina specialist, same situation. I brought this up to the doctor in November 2025. Now is May 2026, still no improvement. The doctor I saw on May 2026 was apologetic. She stated all the patients came in at the same time, but they all have appointments. There were 4 doctors in the office at the time of my appointment.

Was a long wait. They forgot to put the dilating drops so we had to go back again. Sort of feels…read morelike a large scale clinic what do you expect I guess medicine is changing.

Good service from Dr. Flug. Conscientious. Office staff are efficient. Very satisfied as patient of…read moreonly 3 years.

Dr. Bacotti told my mother she was in the beginning stages of Cataracts. We went for a second…read moreopinion and they confirmed she did NOT have cataracts. Incredibly dangerous misdiagnosis. Other reviews about him only caring about money is factual. DO NOT SEE HIM. Dr. Bacotti you should be ashamed of yourself and RETIRE.

Several years ago, Dr Kelly performed lasik on my eyes. I had great vision for about two years. I…read morereturned to him because my distance vision was a bit blurry and wanted to make sure all was ok. He recommended a "tweak" to address this issue. He overcorrected and my vision has suffered greatly. I not only wear glasses again, but I require progressive lenses. I also have epithelial cell growth in both eyes which require that I see a specialist every three months for fear that my vision will get even worse. Dr Kelly never took responsibility and I should have sued him for malpractice!

False advertisement. + I book appointments but people who…read morecame afterwards get check out first.

They hustle you through force you to take crazy appointments at 6:45 in the morning and then pound…read moreyou with text messages that you can never stop. Went through the whole process only to be told that prescription is more money and that they don't cover any of the glasses on insurance

STAHL is the absolute worst! The receptionists are not friendly at all and act like you're…read morebothering them when you check in or out. I saw Dr. Werner who did my PRK procedure. Needless to say I ended up seeing worse after the procedure than I did before it. Every time I went for an appointment it was at least a 40 minute wait only to be rushed and seen for 2 minutes by Dr. Werner himself. He didn't seem to care or listen to my concerns and would insist that I was seeing 20-20 despite the fact that I kept telling him everything was blurry. DON'T WASTE YOUR TIME OR YOUR MONEY by going there! If I could do it again I would never have gone there.

I have been a patient of Dr Svitra's over 20 years. He's a doctor's doctor. His bedside manner is…read morestellar and he saved my and my husband's eyesight. No one could be in better hands than this physician's!!!! 5 stars are barely an adequate rating!

Dr. Svitra has been taking care of my mom's retina condition for over a decade, and I am grateful…read morefor his expert professional care and kind attention. I was a bit apprehensive about his recent move to a group practice, however, the location is excellent, actually more conveniently located, with ample parking and easy access. I noted that he makes every effort that my mom is promptly attended to and made comfortable in his new office setting, which is quite an impressive facility.