Update: finally got the hunk of wasted metal out of my garage, thought y'all would like to know. Still hate you Krug. If I could give zero stars, I would. It's been a couple years but I am still so salty over a car that they sold me threw a rod after three months of driving. You guys. I finally got my dream car (at the time) a Mazda Miata. It was perfect and boy did I feel like the cutest/coolest girl around. I drove that car as my daily driver, 5 miles to work and back a day. Not a far commute at all. Fast forward Christmas morning, my wonderful car of three months stopped running on the 275 loop. I even had my sweet little chihuahua with me, heading home for family Christmas. Do I sound basic yet? The only tow company open on Dec 25 towed me to a mechanic where I was told I threw a rod and had NO OIL in the car at all. Bone dry. Dryer than dry. This is where some people will say, well, that's your problem, you should've checked the oil. And I will politely agree that I could've been more proactive BUT I HAD JUST BOUGHT THE CAR. Krug got their money and I got a $5000 car loan for a car that doesn't work (and still doesn't work). Biiiiiiiiig lump of metal sitting in my garage. I called Krug and they didn't care, too much. After all, I did sign the dotted line so joke's on me. Not cool, guys. read more

This business is not to be trusted, they sold me a totally worthless vehicle now two weeks off the lot and Im already spending almost $2000.00 to fix the vehicle. This dealership obviously does NOT inspect any if their vehicles. Do not buy a car from this place unless you have it professionally looked at by your trusted mechanic prior to purchase. I was lied to by these people in more ways than one. read more

Your location Krug Auto Sales, INC 3919 Colonel Glenn Hwy, Beavercreek, OH 45431 Used car dealer Bunji999 . 21 points   5 minutes ago The Krug family takes little pride in their small, claustrophobic, dingy Col. Glenn "sales office" and even less in the cars they sell. I asked them to hold a car for a matter of hours and offered $250.00 in good faith money which was non-refundable. I knew this going into it, but I was giving Krug the benefit of the doubt. My mistake. They priced a 2011 Chevy Malibu in the 'good' to 'excellent' used car Kelly Blue Book range. The vehicle was neither good nor excellent. From the get-go, the battery was dead and the wipers were bad. Minor issues, yes, but steps which are inexpensive ones that show a car business cares about its cars and its customers. Yet Krug didn't take them even knowing I was coming out to look at the car. One look under the hood revealed more neglect. The battery connector and cables had significantly corroded. Then the test drive. The vehicle nearly stalled when rolling to a gentle stop (this happened repeatedly) and the front right tire shook and vibrated alarmingly when braking at high speeds. Honestly, I felt as if my daughter and I wouldn't even make it safely back to the dealership. When Daniel Krug was informed of the issues, he became visibly anxious. Earlier that day, he tried to offer me a warranty on the vehicle and I declined saying that I'd handle any issues that might crop up. Daniel now said that in essence the car was as-is but shouldn't have been a problem for me because I was willing to decline the warranty earlier that day meaning I should be willing to not only pay their asking price but also I should be willing to pay money on top of that to make the $7,000.00 priced car drivable and road safe. Excuse me, but if I'm going to pay that kind of money for a car it should be at the very least safe to drive. At that point, Daniel was in full cheap used car salesman mode and he wasn't even any good at it. I knew he was trying to sell me a lemon and I think he did too but he probably thought he had me locked in because of the $250.00. He thought wrong. As I began to ask about the deposit the words had barely left my mouth and he anxiously reminded me that it was non refundable. It was then I thanked him for his time, shook his hand, and returned the Malibu key. The kicker is, the reason I'm looking for a new car is because mine was totalled in an accident 3 days prior (A fact Daniel was aware of.). So not only am I missing work, not only does my wife need medical attention, but now I'm short $250.00 because a money hungry sleaze bag tried and failed to sell me a Krappy Krug Kar. Still, I dodged a bullet so I think it was worth it. read more

Beware of this dealership!!!!! They sold me a vehicle with a rusted frame! I knew I was buying an older Jeep, and expected to put some money into it. However, this is the only dealership that I have encountered that will sell a vehicle that is unsafe! I bought it for my daughter's first car. When my mechanic started working on brake lines, he told me the frame was so badly rusted, that it is beyond repair, and he would not put his kid in it. Maybe slow driving in town, definitely not interstate BECAUSE IT COULD LITERALLY BREAK IN HALF. Wtf??!! I should have read the reviews before I went there! These people are scum to sell dangerous vehicles. I will definitely be reporting this place to the attorney general, and I would recommend others with reviews such as mine do as well! Their dealer license can and should be revoked. read more

Best Prices and Selection in the Area Waste Your Time Looking Around If You Wish Or Just Go Check Them Out For Yourself Something For Everyone There!! They Even Have Full-Time Mechanics And They Dont Charge Half Of What Some Of These Other Places Do read more

I went there to look at a Chevy s10 that was for sale, really everything normal while going to a dealership, after I asked if the sales person could see if we could negotiate a price for the truck and he said he would get back to us if the price could be negotiated, they never answered our question, I email them again and they didn't respond.. read more

This place is a joke!!!!! And trust me that's being nice!!!! They apparently cant add. They screwed my son over. They did all the paperwork wrong. They said one thing and did another. The salesman named Mark said well I'm new I been here since February. Well duhhhhhh it's the end of November you ain't new no more. So please dont go there you should know how to do your job by now if not go on. You should be ashamed of yourself. Worst place ever. If I could give 0 stars I would. read more

Just keep driving! I purchased a 2011 green Ford Fiesta from your lot on July 20, 2019. At time of purchase the air conditioner did not work but I was told by Daniel Krug that the dealership would repair that at no cost to me. I also bought the ASC Warranty and I was told I had to have an oil change ASAP to keep the warranty. Not 10 minutes after leaving the car lot the check engine light came on. I called the lot and told this to Daniel Krug. He replied that the mechanic would look at it when he repaired the air conditioner. If I felt the need to have it checked sooner I was free to do so. I took the car to Jiffy Lube July 21, 2019 and was told the headlights did not work. They asked if I wanted them replaced and I declined. I then took the car to Pep Boys and they hooked up the car to a meter to read the check engine light. I was told it was the Oxygen sensor. At the time I did not have it changed out but did relay the information to Daniel Krug. A few days later I was asked to bring the car to the Krug dealership to have the repair done. The car was kept overnight and I had to pick it up the next day. All seemed good when I picked up the car, that is for about 10 minutes. Again just down the road the engine light came on and the car was blowing warm air. I called Daniel and explained the problems were not fixed. I was asked to bring the car back in a couple days for the repairs again. After the second time in the repair shop I spoke with your mechanic, Rick and asked what was done. He said he changed out a fuse and secured the fuse box. Now the headlights, check engine light and air conditioner were fine. I drove the car a few days and noticed a vibration in the brake when stopping and a screeching sound. On August 6, 2019 I took the car to my favorite mechanic and had new front pads, brakes and rotors installed. A couple weeks later the car started feeling a bit sluggish. August 27, 2019 the car started giving me trouble in a long start. On August 29 I was able to drive home but could not get the car started again. I had the car towed to my mechanic. They told me the fuel fuse under the drivers seat was shorted out. The mechanic changed that but the car still did not start. He checked the fuel pump and found that was not the problem. He said the car needed to be seen by a Ford mechanic. I had the car towed to the Ford dealership nearest me. It was determined the junction box needed to be replaced. I asked if the work done by your mechanic could have caused the problem. I was told Ford could not confirm or deny that possibility. I called your dealership and spoke with Daniel Krug. I explained the issue and asked if any assistance would be given in this repair. He told me you might be able to order the part at a discounted price and do the repair. I explained to him that I was told it needed to be done by a Ford mechanic, which yours is not. I also said if I did not feel repairs were done correctly at your shop why would I bring the car back to you. Daniel replied "we did not do that on purpose", which acknowledges your mechanic did something wrong. Ford ordered the parts necessary and repaired my car on September 27, 2019 for $2341.36. About two weeks later I spoke with Tim Krug the owner and explained all the problems I had with the car. His response was I should have brought the car back and they would have worked on it. REALLY who would take a car back to the same mechanic if they did not fix the problems the first two times they worked on it? I took the car to a mechanic I TRUST. I like the car but it has cost me more than $3,000 in repairs above the $4,400 I paid for the car. read more

Bought an older car from here a few years ago... Still a pretty good car. My experience buying should have been a red flag to run but being a "dumb girl" I didn't. Test drive the car liked it told them I was down to buy it just had to run to the bank half a mile up the road and I'd be right back. Gone maybe 20 minutes and when I get back home dog Daniel tells me " we have a problem" I ask what's up and he tells me some guy called in while I was gone and put a good on that car... Never heard of this bullcrap, so I'm pissed. Anywho the guy I talked to the first time calls me later that day to tell me other guy could get financed. I end up coming back later that week and get the car. I love my car but definitely not a fan of their service. Oh, side note when I test drove the car and went to my mechanic he said to jump on the opportunity cause it was a steal... Then he asked where I was buying it from I said krug auto, he closed the good and told me not to buy anything from them! read more