I saw the mixed reviews, but my experience with Savannah and the team was great. I had a particular…read morecar in mind, and they happened to have one with low mileage and in really solid shape for the year. They shared the full CarFax, and the car matched exactly what we were looking for. Not sure what happened with other customers, but everything went well on my end. While they handled the paperwork, everyone was friendly and we had some good conversation. Definitely two thumbs up.

Sales agent, Corey, was rude and dismissive. Barely looked over the computer at us. Clearly he…read moredidn't have any interest in my prequalified loan.

They suck with communication ! They hold your vehicle for months at a time with no type of…read morecommunication . No updates . And then make excuses up about how it's not their fault . How they aren't affiliated with warranty companies.so zero accountability! Give your car back with the engine light on ! How you fix my transmission but the engine light is on

I brought my 2023 Dodge Durango in twice within a month for a Uconnect issue. On the second visit,…read morethe dealership replaced both the main battery and the auxiliary battery, which is located in a sealed compartment under the passenger seat. When I got home, I checked their work and was shocked to find popcorn pieces inside the sealed compartment where the battery had just been installed. They also removed my dash and I am concerned what they may have left behind it. I immediately called the dealership to express my concern and dissatisfaction. The service manager flat-out denied any responsibility, claiming they didn't put it there and refusing to do anything about it. I pointed out that they should have inspected the area before installing the new parts, but he brushed it off with excuses and still refused to make it right. I don't know what is under the battery. This kind of customer service is completely unacceptable. If this is how they treat attention to detail and accountability, I won't be returning--and I'd strongly caution others to think twice before trusting their vehicle here. What if it was metal pieces and it caused a fire touching the battery.

I was traveling with my family in our Toyota and suddenly there was a loud pop from underneath the…read morecar and a loud grinding noise. We pulled over and I looked all around and underneath the car... nothing. Knowing that we had hours of driving to go through rural areas, we decided to go to the closest Toyota dealer, Voss. They looked it over and even took apart the brakes to make sure everything was OK. Everything was fine. We don't know what happened, but we at least had the peace of mind that nothing terrible was going to happen many miles from home in 15 degree temperatures. They got us in quickly and charged us a very nominal fee. They were polite and took seriously our concern that we were traveling with a small child in bad conditions and needed the peace of mind. I highly recommend Voss Toyota.

I used to like go here, because generally service has been good, staff professional, but I'm…read morebeginning to wonder if I am valued as a customer. I came here to a scheduled 9:00 AM appointment to have my transmission fluid and brake fluid changed as recommended from a previous visit. It's now two hours later, and I haven't been advised how much longer I will need to wait. Toyota in general used to be a very welcoming company when you brought your vehicle in for service. Often they had coffee, water, often snacks available while you waited for your vehicle. They usually offered a car wash too. I noticed this when my dad bought a Toyota in Mansfield OH and when I bought two Toyotas from two different dealers in the St Louis metro area. The Toyota customer experience is quite different now and I am beginning to wonder if I will ever buy another Toyota from a Toyota dealer. It feels like the customer isn't valued nearly as much. I don't know if this is a problem endemic of Toyota as a whole or just the individual dealerships. Somewhat recommend.

They have always been an outstanding dealership and they're very honest! Even taking care of old…read morecustomers that have traveled for many miles.

Wagner's was great. They were quick to meet me when I pulled up to the service area. While I…read morethought I had an appointment, I wasn't in their system but they took me and got me in and out inside of an hour. I really didn't get a chance to settle in to work while in their lobby before they were calling my name. They offer a no appointment "basic service" option where if you are just getting simple oil and filter changes and tire rotations...you don't need an appointment and man...they are busy. While I was sitting there it was a constant stream of cars coming in for service. We will keep bringing our Subaru here as long as things continue to go well. I have a '22 Forester so I wasn't surprised that nothing was found...but as my car ages...if I feel the pressure of "all these repairs to keep my car functional" I will not be impressed.

We recently purchased a vehicle for my daughter. Although the price posted to the car was higher…read morethan what we saw online, they honored the car price that was on their website. We thank Mark for showing us the car during our first visit. We also thank Bo for doing the sales paperwork with us, and for answering our questions, when we returned to purchase it that same day! We received professional and courteous service. They also offered us a beverage during our visit. Everyone, from the sales team to the manager, made our visit a really great experience. -The Bass Family!

worst experience by far I've had when purchasing something. salesman lied about what financing rate…read moreI was approved for after I had taken a day off work and was 2 hours away out of a 4 hour drive. then told me it was a "cashless dealer". do not recommend this place at all! Lucky I fell in love with the vehicle because if it weren't for that I would have never purchased it from here

This was the best experience in any car dealership I have ever had. Val" The GMC Gal" was standing…read moreon the curb in the rain watching us as we drove around and looked at all the cars. I did not know that she was a super saleswoman at that time. Once we pulled up to the building and parked she acknowledged us and just simply asked how we were doing. We proceeded inside to talk with her more in detail and talk about professional, no pressure, no running off to talk to a manager, or other nonsense a person usually goes through to look at cars- she was outstanding all the way through the process- The reason she has a Mark of Excellence Award. She went over and beyond, stayed with us long after her work day was to end, made sure we were all good, and sent us home in our new car!!! Would definitely recommend this business, very professionally run and maintained, and employees are outstanding. Thank you for the great experience. Did I mention we were there 7 1/2 hours?? Wonderful experience.