Don't make an appt online. Apparently it will allow you to schedule appts that cannot be honored…read more Don't trust the email you receive that also states it's locked in; obviously automated. We arrive early for our appt and get "we only schedule for vaccines during that time" The options when choosing are WELLNESS EXAM/VACCINES. When looking through the options again, I can see that is the ONLY option. We care about our dog a lot, so we took this day off to ensure his ...: WELLNESS?! after a small lump was found. Probably nothing crazy, but super pissed when the staff reply was "we sent you a cancellation email and will need to reschedule" (Not a thing, didn't happen). I would think best practice for cancellations would be a phone call. Lastly, after checking in my boy....Witten and they had his chart up. The lady kept calling him Whitney and "her"......,I know that's small... but, like, read or listen to what I was saying. Only customer in the office btw; sound was no issue. I will hate to drive to lampasas, but whoever Dr Rushing is... apparently these kinds of customer service issues are few and far between and he is like some kind of animal Jesus. Pic of Whitney included for dramatic effect!

Great care for our puppy. Trusted with all her puppy appointments and vaccinations. I like that you…read morecan order meds through them.

Ooooo... another chance to give kudos to this establishment. "My experience" has been great. We've…read moreused them for our dogs (German. Shepherd and Boxer). They are great with booking, retrieving records, kenneling, and to my experience, end of life care. I don't feel at any time I was "over charged" or compelled to do anything aside from what was necessary. I was never rushed along or put off during a visit. That's my experience and I Thank them for all they've done for my fur family.

If you are having an emergency during business hours they won't see your pet. They told me to wait…read moreuntil an Emergency Vet opened or call around. The soonest they could get me in is weeks from now. My animal was foaming at the mouth. They didn't care.

I wanted to express my extreme gratitude and appreciation for the staff and doctors at Pet Medical…read moreCenter in Harker Heights, TX. I found a package in my mailbox today with a personalized message. I have never seen a business treat its customers and extended family with as much care, love, support, and dedication. Thank you Dr. Bunko for your unwavering support and determination. If your pets are not a part of the family here, you are missing out tremendously.

Dr. Ramesar and the staff at Pet Medical Center are amazing. As the proud owner of an 11-year old…read moreEnglish bulldog, I've grown accustomed to vet visits due to the various health challenges that bulldogs typically face. Six months ago, I found this practice and it has been a blessing. Dr. Ramesar is very knowledgeable and has helped remedy many issues that my bulldog has had. I am very grateful for having found them and I wouldn't take my dog anywhere else.

We got our adorable baby girl Jessi there. The process was easy and they get new pets in all the…read moretime! The staff was knowledgeable and they wanted to make sure everyone got a good match.

This is the first animal shelter we've been to here in TX…read more It seems to be understaffed. Over booked. Not well kept. I feel this shelter can be better if it had more staff and was more organized with more animal lovers. We did adopt from this shelter. They didn't have much information on the puppy we brought home. The adoption process did take a bit , computers were down at some point. But you can tell the main staff really do love what they're doing. Most are volunteering which is probably why some don't "care". Needs the right leader , and this can actually be an amazing shelter. Our second visit was for a neuter , they have set prices. Which are actually nice for having a medium sized dog. So you aren't paying that crazy price at your vets office. Again the process was very unorganized, since a lot of pet parents were picking up on that same day. Maybe adding stations , one does the paper work. Then we move along to the actual pick up / talking to the Dr. then having a flowing area for people coming in to look / adopt. Or close the doors to adopters on these pick up days. Just throwing out ideas. Over all I'd definitely go by again in the future as well as recommend to friends. Also all adoption fees go right back into the care for these beautiful pups & their needs. Which is always a plus in my book.

Today, we had a walk-in visit. It wasn't our usual doctor's day to see walk-ins. We saw Dr…read more Teagre. Her assistant was Rylie. I was soooo grateful that Rylie had an Australian Shepherd. I was there with my Aussiedoodle. Rylie and I discussed my dog's itch and what food I should be feeding River to stop the itch. It was so wonderful to talk to someone with the somewhat similar breed of dog. Then Dr. Teagre, was the icing on the cake. She was magnificent!! So sweet and we discussed River's itch and she printed out a picture of the specific dog food to feed to hopefully stop the itch. Dr. Sent home with us ear rinse, ear meds and pills. We've dealt with these issues more than once and Dr. and asst. were very caring and gentle with River. They both put my mind at ease to keep River safe and healthy!!

I do not recommend Belton Vet Clinic. If you care about your pets living, do not take them here…read more I boarded my dog, Merle, who has a known seizure disorder and was under this clinic's care. I trusted them to manage a condition they were already treating. During his stay, Merle had a seizure. I was told he would be monitored, but his seizures were not controlled and his condition worsened. More critically, the records do not reflect escalation to appropriate in-clinic seizure management. In veterinary medicine, ongoing or cluster seizures require timely escalation to longer-acting anticonvulsants to achieve control. Intravenous Phenobarbital is commonly used for this purpose. There is no indication in the records that IV Phenobarbital, or a comparable escalation, was administered or even available at the clinic. Because his seizures were not controlled, Merle's condition escalated to the point that he required transfer to two emergency hospitals, where he was treated for acute liver failure from prolonged seizure activity. His care exceeded $10,000. Based on what I was told by the emergency veterinarians, if he had not been transferred when he was, he likely would not have survived. After this, I was told by the clinic owner that I should be "grateful" he was transferred and she heralded Dr. Brongo a hero, as though there were some alternative to transferring him other than him dying. I was still charged for boarding, staff appeared unaware he had even been transferred when I returned, and no one from the clinic ever followed up on his condition or apologized. I filed a complaint with the Texas Veterinary Board, which declined to take disciplinary action against Dr. Brongo. While that was disappointing, I hope that during the course of that investigation she thought about the fact that she almost killed my baby every single day. If I could give them negative stars, I would.

Took my lab for their first visit. She was getting the works done. They were very gentle with her…read more Rosie had a great experience and a good time. Rosie loved them and said she wants to go back again.

Critical: Quality My dog is 13 years old . And in the past…read more12 years I have taken him in to be groomed My dog has NEVER looked as bad as today . They cut all the hair on his ears and the cut the puff ball on this head . They said his ears were Tangled I was so shocked to see his ears like that that a didn't even realize they had cut the puff ball on his head . (( poor baby looks like Dobby on Harry Potter ))) any way Then when I got there they said I should maybe have him clip every month because of his age .So I asked that they would charge for upkeep to do it every month and she said the it would be the same price. $48 cash only . .no I'll be looking for another place .

If I could give negative stars,I would.After our awesome groomer moved to Dallas,my husband found…read moreSoggy Doggies.He went in & said they were nice.I told him I wouldn't take my Briards there because not many people know how to groom Briards,however,if he wanted to take the other 2 dogs (a Shih Tzu/Retriever mix & Morkie) that was fine.One thing we asked them: not to clip the Morkie's ears as we wanted her hair to grow longer.They constantly clip her ears short.I found mats on her coat.Husband liked them so I let it go.I did start taking my 3 y/o Briard (my Service Dog) to get his nails&ears cleaned out.He did not like Soggy Doggies AT ALL.When I first took him in, the girl in the back came out to clip his nails.She grabbed back legs 1st & when she grabbed front leg, I said "he has double dewclaws that need to be clipped as well." She SNAPPED, "I know! This is MY job! I KNOW what I'm doing!" Whoa!Then why didn't she do double declaws on the back paws? When I first brought him in,the owner asked me if he was a labradoodle! Briards are a purebred ancient breed!I took him in periodically to get his nails&ears done.It's hard for me to do them because I have Duyputren's Contracture in both hands.So,paying someone to do just the nails & clean the ears is worth it. Any time I took him there though, he would freak out & back away from them & jump up on me. He's been trained never to jump up on people.He was freaking out.I couldn't figure out why.It didn't make sense.In training @ school, anyone can take his leash & work w/ him.Apparently they were manhandling him because he doesn't behave this way anywhere else!I got another Briard puppy in Dec.Made an appointment to have her fully groomed ONLY for training purposes to have her handled by someone else.They didn't do a "clean up" around the vag or anus.Stated "we don't do that!"I said I asked for a full groom."We don't do that."Hmm.Okay.I made an appointment for my Service Dog because I was scheduled for surgery on my hand & wouldn't be able to groom him after the surgery (last week).I dropped him off this morning."We'll call you when he's done."I got a VM from my husband saying he was picking up MY service dog from the groomers.Uhhhh, what? They were supposed to call ME.I have his vest,collar, & leash.I called to ask why they called my husband instead of me & was told I was supposed to tell them to call me, not him.Umm, I was the one who dropped my SERVICE DOG off.Was told I should've informed them of that.I was told, "We have 1,500 dogs, we can't keep track of everyone." Me: You have 1,500 dogs there? Really?"She said, "No, that's in our client list." Whatever.Well, that didn't stop them from calling me when I dropped the puppy off a month ago for her grooming.They didn't call my husband.They called me.When he came home, I saw that my dog couldn't see because of the hair covering his eyes.I checked his ears:NOT CLEANED (see pics),not only that, as I we were trying to pull his hair back into what we call his "man bun" my hand touched something hard near his mouth.He had MATS still around his mouth and his nose with food debris from this morning's breakfast!His hair was also very frizzy, they did not condition!Briards have HAIR that's supposed to be conditioned, they don't have fur.As I took the straight comb to brush the hair out of his face,under coat was in the comb!So, I used the comb on his back & more undercoat came off (see pics).Thus proving they don't do a full grooming of combing out the undercoat.They have no clue what they're doing.I called back to let the owner know my dog had mats on his face & she argued he didn't as she was the one who groomed him, "I brushed him & combed him myself".I have pictures of the mats & undercoat I started combing out w/my good hand. Said they don't tie hair back as it's bad for the hair.Never had a problem w/ any of my Briards! So that's a lie. The total cost according to my husband was $55. That's it?Hey, you get what you pay for!When I used to have my Briards groomed by my previous groomer, it was always near or over $200.Why?Because she did a topnotch job & my Briards were SILKY smooth, not frizzy--she knew how to groom ALL breeds, a true Master Groomer!I should have just waited until my hand is healed because I can tell you my dog's coat was silkier this morning when I dropped him off. Also, my husband always tips VERY well! He tips 25%! I was ticked when I found out he tipped that much for this horrible groom!After hanging up from them, they apparently kept calling my husband.He told the owner he heard how she had just talked to me.He told her to cancel appointments for our small dogs,we were done! She called back AGAIN & AGAIN!He blocked their number!I showed my husband the yelp reviews & that they only had 3 stars.That should tell you something!This place is always filthy.They have a horrible attitude!

been taking our Anatolian Pyrenees to this groomer for about a year now. The owner told us that he…read morewas, as I expected, well behaved. This last trip there was a new groomer. She claims that our pet could not be handled as he went after her. He is a trained dog and has never gone after anyone. Just the opposite, he loves attention. In my opinion the groomer did not know what they were doing. His nails were not done, he still had an odor about him and his deshedding was done very poorly. I called and asked to speak with the owner and was told she was not available. Long story short, there are too many choices in the area for me to have to deal with an employee with an attitude on the phone while voicing my concerns. Not a professional business. Not a place I'll return to.

Pam and her team and Paws Landing are GREAT!! My husband and I are "new" to having a puppy and…read moreresearched online the local places that had "doggy day care". We went to a couple of places, one even where you can watch on an app that was closer to us, but when we went to visit the place, we did not like the "vibe" of the place. When we took a tour (just call, and they will let you take a look at the facility before hand) of Paws Landing, we immediately felt great! We had our puppy for an half day "evaluation" with Durenda, which also made us feel at ease. She is marvelous!!! When we picked her up from that, she went over everything she did, and how she thought our puppy would do. They had her in a small yard first and let our puppy feel safe before they had her with the other dogs. I really like too, how they have the dogs separated into "small dogs", " large dogs" and "very active dogs". She has a great team working with her, watching over them, and most importantly taking care of them all day. They will always send you a text and email to confirm your reservation, which is great. They go inside and outside to play all day. If they go "all day" they will get a 2-hour rest, so they get a break from all the fun! But, believe me, when you pick your dog, they will be tired when they get home, which is "good thing"! Pam will send you pictures later via text of your dog, which is great to see at the end of the day. Now, that my dog has gone for awhile, she gets excited when we get there, and she is excited to see Pam and her team when I drop her off. Look no further for a great place for "doggy day care", Pam and her team will take VERY GOOD care of them, like they were one of their own!!!

I can't say enough good things about Paws Landing! The staff is extremely friendly and genuinely…read morecares about every pet that comes through their doors--they always greet my dog (and me) with such warmth and enthusiasm. The facility is spotlessly clean, which gives me total peace of mind when leaving my pet there. It's also in a super convenient location off US-183, easy to get to from Leander and surrounding areas. What really sets them apart is the 24-hour staffing--they provide round-the-clock care for boarded animals, so I never have to worry about my dog being alone overnight. We've used them for both daycare and overnight boarding multiple times, and it's been a fantastic experience every single time. I highly recommend Paws Landing for anyone looking for reliable, loving care for their furry family members!

I cannot say enough good things about James Hamm and Lone Star Dog Training. From the very…read morebeginning, I could tell how much James loves what he does and how deeply he cares for the dogs in his program. My dog Watson just completed his training, and the difference is incredible. He's more focused, well-mannered, and confident -- even on our very first walk after coming home, I could see the progress. What I appreciate most is that Watson wasn't just taught commands, he was exposed to so many situations and experiences that will help him handle the real world with calmness and confidence. I am so thankful I chose Lone Star Dog Training. Unlike franchise programs where trainers often come and go, here Watson had consistent, dedicated training with the same people every day. That made all the difference. I know he was in the best care, and I feel supported moving forward in keeping up with what he's learned. If you're considering training for your dog, I can't recommend Lone Star Dog Training enough. Watson and I are both better for it!

James Hamm does a phenomenal job training your dog to understand a respond appropriately to…read morecommands. Our dog, Sky, graduated from Lonestar Dog Trainer with more confidence, was a better listener, and able to walk off-leash. Thanks to James for training us as owners after training Sky.

We adopted a male pug two years ago from these breeders. he has a great temperament, able to get…read morealong with other dogs and kids right away, and is the smartest pup we have ever had. by six months he knew a dozen commends and completely house trained with no accidents. When we got him home, there were a few questions since it was the youngest pug we had adopted and they answered EVERY question patiently and even gave us records and vet info to pass on to our local vet. great pups, patient breeders, and they still check on him two years later... couldn't ask for better!!

From the owner: We have been raising Pugs for 7+ years. Our puppies are hand raised from birth to forever homes…read more Although they are not registered we do still send them home with paperwork from our local vet and a birth certificate with time of birth etc. We are always happy to meet buyers that are not local or welcome any buyer into our home and see who we are in person. Our number one goal is transparency to all our buyers before and after puppy is picked up.