The staff was so friendly.As soon as we walked in we were greeted by a beautiful smile on the beautiful girl behind the counter.I wish I had read their name tags.The best fast food experience I have ever had,hands down.Excellent service,made us feel so welcomed like we were at home Definitely give them a visit.I will definitely be back. read more

This well worn Krystal location has certainly served it's fair share of customers through the years. I'll admit I wasn't too excited when hubs picked Krystal as I've never been a fan of their burgers BUT I've always liked their chili cheese pups. 1-star- For serving customers with both bathrooms out of commission and not being able to wash hands. Thankfully, their neighbor Taco Bell had operational, clean bathrooms. 5-stars - For chili cheese pups as good as I remember! Their crispy , skin on fries were good, too. read more

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is January 20, 2026 just left from this coastal restaurant and live walk. Very disgusted with the food waited 15 minutes thinking that I was getting hot food got my burgers cold and soggy on top of that long string of hair stuck to the cheese and meat on my burger utterly discussed. I've been trying to call for the longest telephone numbers are not working on the receipt nor on the website definitely want my refund back. read more

I just left yalls building and the service was horrible idk what yalls problem was never been talked to like that before by employees. And also yall wanna give me half soggy fries and half burnt yall better get yall crap together before yall get shut down. read more

I stopped here traveling from Texas to Florida. we ordered a little bit of everything, and it was exactly as advertised. Everything was made fresh and you could tell the prize were way above standard fast food fries. The workers were polite and got the order correct. The bag was packed neatly and everything was hot. I will warn you when you order the burgers plain they will still have onions based on the way they cook them. I assume you will need to specify specifically no onions. But I suggest if you've never been here in my opinion it's way better than White Castle. read more

I was glad to find a Krystal on this stretch of Interstate 10 during a long drive across the panhandle. I ordered four original Krystals with cheese and everything about them was great -- the bread, burger and mustard. Service was fast and friendly. Judging by the flowers and landscaping next to the drive thru, this location is one of the nicer ones I've visited in the chain. I liked it so much I stopped in again on the way back home a few days later. read more

Gross gross gross - what was that in the bun? Makes spam look healthy. Just totally creepy.

Great food and atmosphere Awesome breakfast egg's any way you want them choice of sausage or bacon homemade grits or potatoes toast or biscuit. Accepting cash and card only no Apple Pay at the moment Original Krystals read more

Hot food and fast food love the atmosphere and food. They take pride in their work place

Slowest service ever manager or the front server was out talking to a customer in the drive-through line for at least 15 minutes while potential customers were walking out the door left and right cars are leaving the drive-through line after waiting 20 minutes with no movement, but they got a flower Christmas tree in therea little bit more care for customer service would be great the manager needs to get off her phone and assist customers read more

Waited 30 minutes for cold sliders hot fries but cold sliders. Obviously with it being so late I don't expect the best but if I have to wait 30 mins for sliders and them still be cold there's something wrong in a sense read more

Stopped for a quick bite. Only thing open off the highway past midnight. Too bad the food was cold and just not very good! Prices have increased so it's not a cheap quick stop anymore. Waited almost 20 minutes on the driver though line and only two cars ahead of me. Some people left the line. I guess I should have followed them. Used to be a decent "white castle " type burger joint. Its as if they just don't care anymore. Slap stuff together and call it good is what I got from them. Cold burger! Not sure if it was even cooked. Since I was driving. Probably would not return ever. To any location read more

Subject: Unpleasant Experience Message: I arrived at the Krystals location in live oak Florida and pulled into the drive-thru lane. All of the lights and everything were on, there were also people inside. We waited at the drive thru for over 10 minutes before pulling up the window due to no one talking to us through the intercom. A blonde female worker walked over to the window, opened the window and said "we're closed" before slaming the window and walking away. The store hours were showing open untill 10pm at the location. There were also people in the lobby waiting on food. Several of the employees were outside smoking and talking. Not sure if they closed two hours early without posting signs or if they just didn't want to take the order. read more

Terrible service, second time coming and the system down. I would have have left a 0 but I can't. read more

The French fries were really good the burgers not so much. Our order was correct and prompt we just couldn't really eat the burgers.

I would not recommend this place to anybody. First and foremost the place was very dirty sticky fours almost every single table was dirty and the place was empty. There was food crumbles under almost every table as well and when I say the floors were sticky meaning my shoes were sticking to the floor. Now the food is with the food is it wasn't all that great my chicken sandwich was well it had been sitting for a while so it was really bad and to top it all off we sat there and watched the gentleman who made our food touch our credit card and not change his gloves and proceed to make our food in front of us after contaminating everything. I hate to give negative reviews but I would not recommend this place at all somebody needs to come in and clean house I mean management should be fired. read more

I'm so please to see that you were a man of your word. The vents look much better. Thank you for cleaning them! read more

Krystal - a dirty air duct in a bathroom - Burgers Near Me - Live Oak, Florida

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As far as Fast Food at 9pm goes, this is certainly not a bad option. We treated ourselves to some Krystal Burgers and Chili Cheese Fries on our way back into town and we're glad we chose Krystal. This was our first time trying out Krystal and I think I can say with some level of certainty that I'll probably be back again on another road trip. The Burgers are very simple and just like White Castle. The Fries were on par with other fast food places as well. If you haven't tried it out yet and are undecided, I'd just tell you to give it a try because honestly why not. read more

The breakfast bowls are great! The orders are right 90% of the time and the service is fast And friendly!

Stopped here on the way thru town. I don't have a Krystals within 100 miles of where I live so I'm always excited to stop by one. The staff were super friendly, there was a small wait for the food because they had been swamped but nothing too bad, and the Krystals were just as good as I remember them. The restrooms were clean and there was even a cleanliness checklist on the back of the restroom door for the staff. There was plenty of parking and the location is right off of I-10. I wouldn't hesitate to stop here again if I were in the area. read more

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Absolutely ridiculous. Waited almost an hour for our food and didn't even get everything. They should have given this to us for free. There were only two other cars ahead of us and it still took this long. read more

This is the absolute slowest fast food restaurant I have ever been to. We have now been in the drive through for 30min with two cars ahead of us. Meanwhile, the cashier and another employee have left the drive thru window and are out talking to someone in a car. My first and last Krystal Burger experience was a bust. Oh and they didn't put everything we paid for in our bag so we had to park and go in. The manager then told my husband that she remembered putting them in the bag. They were not in the bag. This group is not the brightest bunch. read more

Seriously, did they even take 5 minutes to train their staff? I have never, and I mean never, seen such non-organization in a fast food place before. It was complete chaos. While waiting for our order, there were three people who came in to complain of messed up orders, and not a just little messed up! After I had to complain that no one was getting our order together, the girl behind the counter took MY receipt and went to get it (this after no one taking our order for the longest time). We ordered 8 sliders, no cheese, three med fries and two med drinks and a shake. Well, they got the shake right, but I watched the person who made it asking where it goes. I finally asked if it was an Oreo shake and was told yes. I said it was ours. The girl behind the counter couldn't find any med size cups, so gave us large ones (guess I can't complain about that), but only after I asked for the cups. When I was finally given the bag of food, there were 8 sliders WITH cheese, and only two fries.i looked around, thinking maybe the screen that has the orders was broken. Nope, screen was there and functioning. Plus, the girl had my actual receipt in her hand. Got another fry and decided to eat the cheese - or we might still be waiting. Oh, when we went back inside to get the forgotten fries, there were two other people complaining of messed up orders. Seriously?! Worst fast food experience EVER! Do NOT go there! You were warned! read more

Krystal - Burgers Near Me - Live Oak, Florida

It was open and had good after hurricane Irma. Krystal's deserves stars for this. The employee at the window was courteous and the order was accurate. read more

The service was awful. We waited almost an hour for our food when there were only two other people in the restaurant. Then had to wait longer due to our order being wrong. The few people that were in drive thru had to park and come inside due to the wait and messed up orders. Staff was also rude and cursing at each other the entire time. If I could give less than one star I definitely would. read more

I went there for lunch with my parents, it was disgusting! As soon as we walked in it smelled like a mixture of puke and poop, went to wash my hands and the water was barely trickling out, the tables were all dirty, the staff was rude, the carpet part of the floor was extremely sticky, the burgers looked grey and were extremely soggy, and I got severe stomach cramps and diarrhea when I got back home. Not cool! read more

The food is decent for cheap but this location has a S*** load of roaches. I seen no less than 6 just while I was ordering my food. If Krystal just isn't a have to for your taste buds while traveling through go ahead and make your way to Lake City a lot better options. read more

The management was extremely courteous. The meal came out a bit late. They apologized, refunded my money in full and doubled my order. Next time I am in the area I will stop by. read more

If I could rate this no stars I would. The cashier is rude as hell. When I asked for an icee she scratched her nasty hair, rolled her eyes and gave it to me. I refused to drink my drink because she touched my lid as soon as she was done. Only good thing were the boneless wings, but they were slightly cold. read more

Ok it's not White Castle, but I was hungry...I've never tried Krystal before, so this was an opportunity. The sliders are heavy on the mustard and grilled chopped onions. The burgers were hot as well as the fries. Service was great..I noticed the warmth and friendliness of the staff. I must say that the choices of food while driving up and down 95 are lack luster, but when it comes to fast food, Krystal is a first choice. Being a NY transplant, you never forget the taste of White Castle burgers. Over the years, the taste has definitely changed. Too bad Krystal is not in NC..I think it would do well here. read more

Food was decent but service was surprisingly outstanding. Both women who helped us were very friendly and respectful as well as even the customers sitting inside. This place definitely has a better vibe than your average fast food restaurant. read more