I found this Krystal by making a wrong exit off 95. I was impressed with the decor and cleanliness of this Krystal. It took longer than usual for someone to come take my order and even longer to get my food. I think the person in front of me ordered a lot, but not sure. He was chatting with the employees a lot ....one reason it took so long for them to take my order. I did notice that the person who came in after me has the same problem. After waiting so long I decided not to eat in but to put some ketchup on there and hit the road again. The burgers tasted ok...just not like I remembered. Later I started feeling really sick and all I could "taste" was the after taste of the burgers. Not a good situation when you are traveling. I would not stop here again. read more

Krystal - Burgers Near Me - Pooler, Georgia

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Walked in this place on Thursday, July 30th at 540. I waited in the line until the people in front of me left because no one had spoken to them. I asked the 3 employees if they can take my order and they informed me they had too many orders and they were no longer accepting new ones . I was by this time the only one in the line. I don't blame them because they're clearly under staff and have not properly been trained on customer service. Krystal management clearly failed them. You have to increase their pay and hire more people or this restaurant will not survive. read more

I mean it was good but it didn't even melt my cheese so whatever good customer service but I wish it was like the very first time I had it melted in my mouth hot as heck what a concept read more

Showed up at 9:15 while on the road back home to Florida . Had a Krystal craving. Not a car in the parking lot. What the heck. Let's live on the edge a bit. Started off poorly with no coffee, orange juice or ice in the front cooler. But the fries, Krystal's with cheese, chili pups and chix (reg and spicy) were made to order right in front of us. I have eaten a lot of late night food at the Krystal in Savannah and this food was incredible. Could it have been because we were the only people there? In all likelihood yes. Let's just say that the cook and server were not in any hurry to get that food out quickly. But I didn't mind waiting because it was outstanding. I'm not sure I'd go during the rush though!! read more

They have boxes sitting on the tables you're supposed to eat at when you walk in you don't get greeted there was nobody at the front table. The men's room and the women's room was disgusting. Also, soon as you enter the lobby, it smells like sewer. Then they have their employees walking around the parking lot on their personal cell phones yapping loud us can be. Didn't order food either.... didn't get that far. read more

Krystal - Burgers Near Me - Pooler, Georgia

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Oh man, this place absolutely sucks. The girl at the register was nice however. I ended up tossing the Krystal burgers straight into the trash. It wasn't worth the $10 to go back inside. The fries were good however. The burgers were absolutely disgusting. If you're thinking about stopping here don't. Keep driving read more

Krystal - Krystal Burger (Pretty sure it never even seen the grill) - Burgers Near Me - Pooler, Georgia

Run, Run, the professional has never introduced its title to this particular location. I was charged a price for items that clearly was listed as something else on the price list. When brought to the MOD attention she stated "Oh Well there is Nothing I can do" I then ask for a refund to receive the price difference she stated I would have to call corporate. I was a Baffled as to why a MOD could not provide a better solution,refund, coupon etc... I will not recommend this business read more

Krystal - STEAMER PACK - 24 KRYSTALS COMBO - Burgers Near Me - Pooler, Georgia

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Oh Krystal Burger and thy miniature, mustard-stung, meaty sammiches! What would I do without you?! I may live 200 miles away but my secondary Thanksgiving tradition has been to stop in while I'm driving to visit my family in Florida... I'm a huge White Castle fan so how could I not like y'all, Krystal Burger? Toss in some chili-cheese fries and I be in greasy heaven... And forgive me for sneaking in some ketchup on some of your burgers, I learned my lesson from last year! The only bummer on my last visit was watching my bag of burgers get dropped off at somebody else's table while I was sitting there waiting patiently. But thankfully the manager admitted the error so no harm. Krystal Burger, see ya same time next year! read more

Krystal - the exterior of a fast food restaurant - Burgers Near Me - Pooler, Georgia

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Came on a Saturday at 5pm. The food was hot, fresh, and tasted great! Drive thru is the only way to get food which takes one star off my review, no dining room. Lady who served us was fine, she did her job and got the order right. Definitely come back again read more

While in town for a New Years Eve party, after leaving the party, I recalled when I was in my twenties, and after a night of partying and drinking, a few Krystals would help you avoid being bent over the toilet and pleading with the God you serve, to just let you see daybreak and you'd never drink again. Although, why the following weekend, you'd probably be back to drinking and partying. This Krystal did nothing to help enhance those memories. I should have known it wasn't going to be a good experience when at approx 2:22 am, there was only one other car in the drive thru Of course the drive through service was quick, there was no one else to serve before me. Sadly, not only were the burgers cold, the cheese was also, as if there was no attempt to even melt it on the burger. I took one bite and almost gagged. I reached back into my Krystals bag and snags a couple of fries, which I can only describe as slightly warmer than the burger, but still pretty cold for some "fresh fries" 2 Krystals w/cheese and an order of fries was less than $4 so it still one of the cheapest meals avail at 2 in the morning. Totally killed a great buzz, but at least I didn't have to plead with God to help me pass a night of paying homage to the toilet gawds. Must be more experienced at holding my liquor read more

Going to Krystal's was the bomb. Anyway I had them, it was great. Need one a little further North. read more

Krystal - Bacon cheese burgers. - Burgers Near Me - Pooler, Georgia

If I could give a one star I would. People are eating inside, at 2pm on a Saturday, yet they are closed. Workers are inside but refuse to work. I've watched how multiple cars before and after us have said "hello" to the order box repeatedly, to then live up to the window, do it again, wait for a worker to come and say "lobby is closed". The drive through is not the lobby though. They just won't work read more

Locked Lobby early and they started to laugh at us for trying the door. 11/25/23 7:53PM

Jan in Drive thru was a beautiful delight! I wanted to bring friends in Va Bch some chili cheese pups. I have brought them in the past, but they were always soggy by the end of my drive. I asked if she would separate everything (chili, cheese n pups) and she did it beautifully with a smile on her face. Even realized my separate order for myself and bagged it separately. Thank you Jan In Drive Thru at mile marker 102. You truly made my day and my 9 hour drive. You deserve a ton of kudos and thank you's! read more

Went to drive thru and ordered a 24 pack. I was asked to pull up and they would bring it out. After waiting 30 minutes I went inside and canceled my order. This is why krystals are closing down everywhere. I won't be back and wouldn't recommend anyone go to this location. read more

Savannah, Georgia is a city filled with wonderous foodstuffs. You could live there a year and not get tired of the gourmet food offerings. Or the home-cooked Soul Food. Or the BBQ. Or the Fried Green Tomatoes. Et Cetera. So to actually LEAVE Savannah and make the 20 minute drive for a Krystal Burger? Krystal Addict! Krystal Addict! I could seriously stand up in a room and announce my addiction to these things. Thank goodness there were none south of Orlando in FL and the closest to me now is 5 states, 19 hours, 1400 miles from me now. (Not that I've looked. Or anything. Really.) (SQUIRREL!!!!!!!!) Ahem. Anyways. Krystal Burgers are similar to White Castle Burgers. White Castles come with Ketchup. Krystals come with Mustard. Both are steamed minibuns with miniburgers and miniChoppedOnions that come in little miniboxes. Krystal's buns are sweeter, and seem to hold the whole BurgerCheeseBunSteamSmoosh together better. Krystal Burgers come in Singles or Doubles, with or without cheese. You can order them by the "Sackful" (12) or "Steamer Pack" (24) if you're the stockpiling type. Or have 4 people in your party. There are Combos with 4 Krystal Burgers, fries and a drink. There are Chick'n Options, as well as "Pups" (Hot Dogs, which actually aren't bad) and breakfast items in the morning. If you've heard of them, Krystal (like White Castle) are legendary. You've heard stories of people buying the 24 pack, and noshing on them all the way Up North on I-95. Are they gourmet haute cuisine? No way. Are they delicious little steamed buns of heaven, sinful in their decadence, and deserving of such fanfare and legend? You Betcha. If you see one along the side of a highway, and you have even an inkling of snack-inclination, Stop. Order. Eat. read more

Krystal - a hamburger with cheese and mustard - Burgers Near Me - Pooler, Georgia

Okay... it's morning and I use their drive Thur to ordered a low carb scrambler bowl which is perfect for me... eggs and sausages can't go wrong. I make it a combo which means a OJ and a hash brown. Get to the window.. no one behind me. Pay and I'm asked to parked up by the side door. No worries got it. 8 minutes later.. two cars have come and gone and I'm still sitting here. Last I checked drive thurs are meant to be fast?? Park my car and go in... she explains that the dining room is full and they are busy.... they give me my bowls and it's wrong. They have given me a hash brown scramble with gravy... gravy and gluten free don't go hand and hand. They make a new bowl and I'm off. They only use one lady working the kitchen and she looked stressed... breakfast hour are usually busy.. you would think they would have more people?? They were all nice and friendly just a little irk! How is it that my Savannah location who is busier inside and outside with the drive Thur is faster then this location right off the highway?? What happens if my ordered was done on time and I didn't find out until halfway on the highway that it had gravy... $5 out the window and too the birds. read more

I decided to stop in here for a quick lunch while on the road from Saint Augustine, FL to Charleston, SC for the next leg of my trip home on February 28, 2016. I heard that this chain is a fast food place, and since this isn't anywhere near where I live, I thought I'd give it a try, especially since the newer reviews were better than some of the older ones. It was around 1 pm when I got here. This place definitely has the feel of a fast food restaurant. The place was empty when I came in, except for the staff of course. Since I hadn't been into a Krystal ever before this visit, I didn't realize they were the mini burgers as well. After looking over the menu, I had ordered the bacon cheese krystal combo with the chili fries. It wasn't too long before the order was ready. When they brought it out, the order was wrong. Come to find out, the cashier had rung up the wrong combo. Of course, the combo that was rung up was one of the other more expensive ones. Once I brought this up to their attention, a bit of push back was given. In the end, they did get the order corrected with the bacon cheese krystal burgers. Overall, the food was okay. It was worth at least trying the place out. If I see another place in the future, I'd still consider giving them another chance, but it would be at a different location than this one. I guess it was a sign that there was no other activity during a normal lunch hour. read more

October 19, 2012 Friday - late dinner 8:45 PM 1 adult & kid Atmosphere - 5 stars Food - 5 stars Service - 5 stars Background - Been going to Krystal's locations for a long time. Typically I only get them at the Atlanta airport so it was nice to go to a real location. Atmosphere - Clean! Typically fast food restaurant feel. Food Appetizer - none Main Course - Just a quick late dinner for me. I ordered the special that was four Krystal burgers. Like other reviewers I do not see why White Castle is so popular these are so much better. The four little sliders went down so easy. I could have ordered another four. Dessert - None Service - The lady at the counter was friendly. Manager even updated me on their sale in a few days. Future - If I am in the area I will go to this location, or any of their other locations. read more

Krystal - 4 Krystal's still in the box - Burgers Near Me - Pooler, Georgia

What's the point, employees are inside mid-afternoon, but the door is locked and they won't acknowledge cars at the drive through.

For one of the last Krystal's out there this one by far is always my favorite. We stop every trip we make to Georgia to get a sackful for our ride back to Charleston's They have always been fresh and hot. read more

This was the by far single WORST burger I ever put in my mouth in my whole life!!!!!! I went inside the building and waited and waited as the 5 people working only handled the drive thru. I finally asked if anyone was going to take inside orders. A nice young man finally took the order and then I waited a long time for the fast food burgers. When I finally took a bite, it was like a grease paddy on a roll. Even my dog wouldn't eat them. On a small plus, the fries were good. I'll NEVER Krystal again! read more

The most sorry Krystal I've ever been to. The employees were sitting at tables eating (note while with their drive through head phones on) while they made customers pull into parking spaces to wait for food. There were NO customers in the restaurant and they made each customer wait in parking spaces for food. I love Krystal and this was the worst I've ever been to. read more

Don't do it. The service was bad, the bathrooms were disgusting. Bathroom door was broken and there was urine all over the floor. Water was dripping from the ceiling onto our heads. People slammed out due to orders being lost and there were only us and them. I don't recommend this Krystal at all. And it's a shame because Krystal is one of my favorites. read more

Worst service ever! Had to repeat the order 3x to the drive through. We were asked to pull around to wait fo our fries. Tasted our drinks and they were dr. Pepper not Diet Coke. My fiancé went inside to get exchange the drinks and the employee had the nerve to ask him why he had an attitude!? So you get multiple things wrong and then are surprised when the customer is irritated by that? I wouldn't go back to this place if you paid me. There was trash strung all over the parking lot read more

Our flight leaving Savannah was cancelled. (aren't they all?) The airline gave us a free night at a hotel in the middle of nowheresville. We got a cab to take us back into downtown because we figured we'd try and enjoy ourselves. So we have a good time, throw a few down, and we call the cab company to come pick us up. My wife, who is three sheets to the wind at this point, insists on having the driver take us to a Krystal Burger on the way back to the hotel. So a $40 cab ride later, she has her Krystals and is a happy camper. I'm thinking, as a Northerner who has never been in the southland before, holy shit these better be some damn fine burgers...and they're not...they're garbage...but at least she's happy. So thank you, Krystal of Pooler, GA...you made my wife's night. read more

I've been here 3 times, but only ate food twice. We've gone through the drive thru each time and each time it had taken no less than 15 minutes each time so once we left before getting to the window and left. The last time we got food here I ate 1 slider and watched to vomit. This is a disgusting Krystals, it is so bad that it should be shut down or completely re-staffed. read more

I didnt know what to expect when I came in, but the food was surprisingly good and cheap

Worst service around. They have no idea what they're doing. Place is filthy; flies flying around the restaurant near the food being prepped and served, and the only place where you have to wipe your feet off when you leave. Actually, this location deserves no stars, zero. They need new management or new ownership who knows what the hell they are doing. I will never come back to this Krystal location. read more

Owner must not care. Dirty and worse I left because they couldn't handle the rush ( sarcastic), there were two people ahead of me being ignored also. Bad management. read more

I stop by here whenever I'm heading down to Florida. Can't beat a double cheese Krystal (or 4 of them) after being on the road for several hours!!! And maybe throw a couple chilly cheese pups in the bag too! Every time I've been in there the staff has been very friendly. I feel strongly that this Krystal's deserves 5 stars. This rating of course is taking into account that it is a Krystal's and not a high end restaurant so don't go questioning my sanity! read more

Don't waste your time! We were excited to grab some Krystal on our way through Georgia since we don't have them at home. We ordered 6 of the Nashville Hot Chiks, had to wait about 5 minutes for the two cars ahead of us to get their food, another few minutes at the window before we were asked to pull forward, then ANOTHER five minutes later we received our food. After pulling back on the highway we realized the sandwiches were on freezing cold, dry buns rather than the usual steamed buns (which are really the reason we go to Krystal in the first place), the chicken was overcooked, and none of the sandwiches had any mayo or pickles. One would think that after waiting so long they could have at least made our order correctly. Extremely disappointing as we did not have time to turn around and wait another 10+ minutes for it to be remade. Needless to say, we will not be back to Krystal again any time soon and certainly never to this location. read more

Krystal - "Nashville Hot Chik" on a "traditional hot steamy bun" - Burgers Near Me - Pooler, Georgia

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Wanted Dr Pepper but the machine was running out of concentrate. Told the employee and asked if they could swap out boxes and they just said "oh ok" and then went back to texting. At least the place is consistent though. The floors match the employees at this establishment--trashy. read more

The sausage was burnt and very greasy. I complained to the drive thru person who reported this to her manager in plain sight. He never looked at me or spoke to me but gave me back 5 bucks refund when my order was $4.64. WTH Bad food bad service and no customer focus. read more

Such a friendly staff-- I don't frequent Krystal and was picking up for a group of guys and had no idea what combo to get that was the best value. They were kind enough to guide me and had a great sense of humor! read more

Waiting for 5 minutes in the lobby without being acknowledged. Walked out didn't seem to care.

I went to Krystal's to order a couple of scramblers and was stuck at the drive thru for 10 min and decided to call to see why it was taking so long in the drive thru stating I could drive off the design. The girl who answered stated they only had 2 cooks and doing the best they could, ok. Waited a while longer and then decided to call corporate while I waited, keep in mind I had not reached the drive thru window. While on the call explaining and giving info the car in front finally drive off and pulled up so the cashier me talking but not to who and starting laughing to the male at attending the front counter and walked to the back. I waited a while longer and received my food while still talking to the complaint line. I arrived home to find I had been pushed even more as the pictures show. All that wait to pay full price to get punished by Krystal employees . read more

Krystal - Burgers Near Me - Pooler, Georgia

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The worst drive through and indoor service ever. How long do you have to wait. Problem is lack of people working inside. You got one person doing the work of 3. read more

Mark Knopfler had it right: If you want to run cool, you gotta' run on heavy, heavy fuel ... Krystal Company is the place to do it. Yeah, so my mom worked in a White Castle in New Jersey when I was a little kid, maybe that's why I have a penchant for these little burgers that you can wolf down one after another, who knows. Heavy, heavy fuel indeed... read more

I would love to see this company expand West to Colorado and Wyoming. I especially love their use of Vidalia onions for onion rings when the vidalia sweet onions are in season-worth the cholesterol in my book. read more