I came here in September and this place gave me extreme heat and chemical damage. I suspect they…read moreslipped some sort of keratin or texture releasing product because every time I wash my hair it smells like chemicals. The pictures show my hair texture (4c) before Johanny, and my first wash (about three weeks after) being serviced by them . Also, there's a video that shows my call-log with the owner (I had a couple questions prior to visiting) to serve as proof I went to them since they have a habit of claiming that everyone who leaves a 'bad' review were never serviced by them or is an ex-employee. Beware if you have afro-textured hair and decide to come here. You might have to do a big chop like me! I hope in the future they're more inclusive for all hair types.

I've had several experiences in NYC over a couple of decades and this is by far the best 'Dominican…read moreHair Salon' experience I've ever had. Jose, the gentleman who answered the phone was very professional and courteous when we spoke. He gave me exact pricing and let me know in advance that it would cost more if my hair was extra long. We agreed on a time I would arrive at the salon and the next day when I did, I was greeted by a lovely woman, who pronounced my name and went to working on my hair right away. I was a bit concerned because I was wondering if she'd be able to handle my hair in all its thickness and kinky coiliness and she did, with the quickness. I was very surprised by how she was able to wash, condition, roller set, and blow dry my hair so fast. When it was time for the trim, I was confident that she'd finish the job right because she made sure to tell me what my hair was looking like and what needed to be done before proceeding. She even had Jose explain it to me more thoroughly in English. One of the things I appreciated about the salon besides the excellent customer service, the actual great service, and the cost was that the place felt comfortable. I was greeted and I felt welcomed and warm while at the shop. It felt like the old school shops where everyone says hello and is pleasant. I highly recommend this place, as they offer great options and perks that come with getting your hair done. I walked out looking like "who's that girl" and was grinning from ear to ear. Thank you to the salon.

So disappointed the original owners left and didn't say anything to their loyal customers. At…read morefirst, I was confused as to why this new woman was on the phone screaming on the phone and being unprofessional. It was then that I learned that her and her husband bought the salon. 2nd time I came she told me that they weren't accepting loyalty cards granted mine was already half way punched. The new owner told me, I can finish my loyalty card and pay $25 to get my hair done mind you I was paying $20 to get my hair done. The third encounter with her she's still on the phone yelling at someone, then her son is there so she's screaming even more. When it comes time to pay, she told me I have to pay $30 to get my hair done and that I can't use my loyalty card even though I have more punches left. As much as I love my beautician and have been going to her for over 15 years, I'm going to another place. This new owner is insensitive, and I'm pretty sure she's going to lose more customers. Still upset that the original owners couldn't say anything because I was so loyal to them smh. This place deserves 0 stars. Customer service went all the way down; prices went all the way up!!!

I've been going to this salon off and on for years. It isn't my "go to" salon, but since it it…read moreclose proximity to my house it has been a good fall back when I am pressed for a wash and set and don't have time to travel. I've had decent experiences with them in general. My hair texture is easy to manage (3b-c). It's natural and while I have a lot, it doesn't require a lot to get straight. So a wash and set is all I need. The reason for this negative review is that I recently started taking my 6 year old daughter for blowouts. She has been about 3 times. Her hair texture is considerably more course than mine (4a). It is (or should I say 'was') thick and beautiful. Her Afro-puffs were perfect, enviable, huge round puffs of cotton. Not any more. During the last visit, both my daughter and I came for blowouts. The salon was nearly empty so we had different stylists. The stylist who tended to my daughter was feeling her hair and simultaneously asking "are you gonna be a good girl today?" Not sure what she was talking about I piped in, "she is always a good girl." The stylist said, "I just meant while I blow it, it gets hot." I said, "Again, she always is a good girl, she really enjoys getting her hair straightened so she is a good sport about the process." They went to the shampoo bowl. I was already past that point and getting rollers in my hair and about to go under the dryer. So I didn't observe my daughter's shampoo process. I regret that now. My daughter's hair turned out great. Straighter than ever. Definitely more straight than when I do it at home. I drummed it up to the professionals being professional. I didn't wash her hair for 2 weeks (judge me, it's a thing :)) and my daughter's hair never reverted. 6 year old girl, doing 6 year old play, sweat and all and there was barely any curly edges. Peculiar? Yes... but I didn't think too much about it. It wasn't until I washed her hair that I realized that something was really wrong. 3 shampoos. And her hair would not curl. Stringy, straight hairs all over her head. 6 years of loving up on each of her curls, I know exactly what her hair is like, and...like that... it was changed! I did a Deep conditioning treatment. And her hair still wouldn't curl the way it previously did. Soft, puffy, fluffy, hair gone. And her hair had this awful chemical smell to it. 3 shampoos and a deep conditioning treatment and this weird smell clung to her hair. I was convinced at that point that the salon did something irreversible to her hair. I went to the salon and explained my concerns to the same ladies in the shop I have always seen and talked to every time I have visited, but now they didn't understand my English. So they called a woman who supposedly owned the salon and spoke better English, who expectedly denied any wrongdoing. It's heartbreaking really. So beware. This business is up to funny business. I definitely will never return. I'll be using all the natural hair care tips I've gained over the years to try and repair the damage done to my daughter's continually breaking hair. And telling EVERYONE I know about our experience.

Love this place. I've been getting my haircut Erik since 1990. They take walk-ins appointments are…read morebetter if you don't mind waiting. Friendly place with great music and always a great conversation going on.

This place is cool they do a good job. My hair was badly damaged and then they did they thing so…read morenow my hair is growing back really nice and healthy.

Leonor really took the time to talk through what I wanted. She did a beautiful job with my cut…read more(layers, bangs) and my blow out lasted 5 days! The products were great too, left my hair shiny! I'll definitely be back.

SLAYED MY HAIRRRRR. Better than I could have imagined so chill and friendly…read more Knew what they were fucking doing for sure!

Love my hair every time yes yes .. I started with chopped up hair now it's so healthy.. on top of…read morethat she do very good weave

The new owner of the salon- (Desiree) is a hair genie. I've been going to her since 2013 and my…read morehair has grown SO much. I honestly have followed her from her first salon on Flatbush for years. Unfortunately I am currently experiencing terrible hair loss and my edges are very weak- but that's because I made a mistake and went to another salon on Flatbush to get a perm (Desiree happened to be closed at the time I went).. I am currently beating myself up for this decision. I am very confident that my hair will grow back- I have invested in many organic oils/ treatments & will ONLY continue to go to Desiree. Side note: ** I started going to her when I lived in Brooklyn, I have since moved to Queens and still hop in the car and take the 30 min ride out to Brooklyn .... Concluding thought: Ladies, SHE is the best. I am writing this review because people need to experience this to understand it.

I was new in town and deathly afraid of letting anyone touch my hair. I wanted to get my hair…read morestraightened, so I knew I would have to bite the bullet and try a salon and stylist out. I decided to try G's because of its proximity to my job and because it's an Aveda concept salon. I called and made an appointment for the same day. Because they gave me this spot so easily, I assumed they were 'squeezing me in' and I'd have to wait awhile. When I arrived at the salon, I was checked in by a friendly receptionist who asked me to have a seat in the waiting area at the rear of the salon. I was only waiting for maybe 10 minutes or so when I was greeted by my stylist. My stylist, named Summer, seemed genuinely thrilled to be doing my hair. She gushed about how pretty my hair was, and how she has natural hair too. I knew then that this was going to be a wonderful experience. Summer asked me what services I wanted and how I wanted my hair styled. We chatted a good bit while she styled my hair, because she's so bright and bubbly. She gave me advice and politely let me know I'd need a trim soon (no bullying zone). She followed all my wishes to a 'T' (no hot combs on my head, no way, no how). And my hair turned out silky straight and absolutely gorgeous! She even offered to pin curl my hair before I left the salon to maintain my style. Unfortunately, you have to bring your own pins if you want this perk. Oh yeah, I had to subtract a star because I feel $95 (plus tip! But Summer earned that tip!) is a bit steep for a press n' curl. I don't feel any press n' curl is worth that much, however, I will definitely return to G's to be styled by Summer. I may even let her trim my hair next time. I'd also recommend her to any of my natural girls who like to rock it straight from time to time.

I have been going here for about 5 years. I have been through three stylists. Cherie, Mike, & Joel…read more I love the products they use and I have never had a problem with my stylists. They never trimmed more than I asked and my hair always looked great after a blow out. $65 for a blow out is just my speed. My stylists always occupied the last chair in the salon which I think may have something to do with the pricing. Not sure. I always hated the raggedy waiting area couches and wondered why they never made an attempt to make that look better. Reception leaves a lot to be desired. One time I was charged twice for a visit. The charge was done 2 weeks after my initial service so that was very suspect. But when I brought it to their attention they took care of it and I just vowed to use cash going forward. I'm due for a trim now and I called to make an appointment. The man who answered said that Joel didn't work there anymore. I asked if there was someone who has taken his place. He said no and that was it. No attempt to try to make an appointment for me or place me with another stylist.

I've appreciated how accommodating Studio 78 is! There are always a handful of clients whenever I…read morevisit but somehow they're always able to fit me in last minute as well. Seems like a place that knows how to keep their regulars and now I am a regular too! I love that they're a neighborhood staple that offers affordable cuts. Now that I'm sporting a short bob, I need to go in for more frequent cuts, and I find that their rates are very attractive compared to some other shops in the neighborhood! Thanks so much for always taking care of me, Studio 78!

I've been going to Sam for 2 years now and it's consistently the best hair cutting experience I've…read morehad. I'll be the first to admit I am NOT good at small talk, and I've had my fair share of awkward convos with hair stylists, especially when I used to get my hair bleached/dyed. So, here's where Sam comes in: after getting my hair processed so much (and DIY bleaching hehe) my hair was DAMAGED--like...gummy at one point. Super bad. I knew it was time to just let my hair grow out to its natural color and previous healthiness. I was nervous for my first appointment because my hair was fragile and I was worried I'd be judged. Well I didn't have to worry about that because Sam was so considerate and thoughtful. He assessed my hair and we talked before he did anything, and he was very clear about what he planned to do to ensure we'd be on track to returning my hair to its healthy state. He's personable, honest, funny, and one thing I really appreciated was that he didn't try to push me to buy any products. It's so clear he cares about his clients and is an expert stylist. Also, the price is unbeatable (tip generously!!) and he is super fast and efficient. TLDR: 10/10

I had a very disappointing experience at Sheer Madness today…read more I arrived only a minute or two after my scheduled appointment and was prepared to wait, as I understand appointments can run behind. While waiting, another customer arrived approximately 10 minutes after I did. When the barber asked for her appointment time, it turned out we were both scheduled for the same slot. Despite arriving after me, she was taken first. At that point, I chose to leave. Being overlooked in favor of someone who arrived later felt unprofessional and reflected poor customer service. As a customer, I felt completely unseen. What makes this especially disappointing is that this was my second visit. My first experience was excellent and resulted in one of the best haircuts I've had in a long time, which is the only reason I'm giving two stars instead of one. I had high hopes based on my first visit, but unfortunately this experience left me with a very different impression. I understand mistakes happen, but a simple acknowledgment, apology, or explanation would have gone a long way.

I asked for the guy to take two inches off and clean it up, leave it a bit shaggy but manageable…read more He agreed and then proceeded to cut it super short. When I pointed it out he just shrugged and went "well now it's this." If you don't know what it is you're doing, why pretend?