Stayed in the Daniel Boone room - So cute!!! (And spotless.) Breakfast was wonderful. Location to…read morethe national park was great. Would definitely stay here again!!

Clean, well run and comfortable. Great value for price. Not fancy great location if you're visiting…read morethe college.

We loved staying here. The place is cozy and comfortable. The staff tries very hard to make you…read morefeel welcomed and assist you in any way they can. I loved their creative breakfast menus as well. Our bed was super comfortable and I would stay there again for sure!

This was a wonderful place. We came to see our nephew receive his white coat at Lincoln Memorial…read moreand this location was PERFECT. The staff could not have been more wonderful, the rooms were comfortable and provided what each person needed in our party. The breakfast was OMG!!! This is a gem and just surrounded by so much walkable beauty. Lots of opportunity to shop locally and to explore a very beautiful part of the country. I also appreciate the care they provided to my 80+ year old mom when she just wanted to sit on the porch- they made sure she was comfortable and even helped her get on the internet when she couldn't figure it out. The best hospitality EVER!

The catering for holiday buffets is terrible. It gets worse with each event. The ambiance is…read morewonderful, except for the ballroom. I'm not sure what that wrinkled drape is covering behind the bar, but it's hideous. Service is good, not great, but they haven't been trained. Raw bar needs cocktail forks and crackers. Main dishes are just barely warm and not seasoned properly. Bake fresh rolls and serve hot! It's like a country menu that tried to grow up. Desserts are shameful.

The hotel and location were amazing. The staff was very friendly and assisted with places to eat…read morethat were local. I would highly recommend. There is a tremendous amount of history at this hotel.

Horrible experience, worst motel I have ever stayed in the Hilton Chain…read more Checked in OK. First night ok. Next morning used toilet and spilled coffee several places on the bed. Went out and came back later with family. We all came to my room. The room had been supposedly be cleaned. Immediately saw the sheets were not changed even though the bed was made. Went into bathroom and saw toilet had not been cleaned. I called front desk and was told n one there to correct the issues. I was offered the opportunity to come and get new linens and stuff to do changing and cleaning myself. The next morning I called the front desk and ask for late checkout. I at the time was a gold member but Diamond now. As a perk late checkout is allowed. At 11AM a knock on the door and I told I was late checkout. At 11:25AM was told either I vacate the room by 12:00 or I will be charged for another night. Unreal, I filed a complaint with Hilton and so far received no nothing. I advise avoid this place if you expect quality services and respect.

Do not stay here. The suites are not suites. Cleaning involves setting towels in hallway for pickup…read morewith a later return. We did this and no towels returned. We had to request the towels. Breakfast selection was poor!

If you plan on staying here in November just know that you will be sleeping in the room with the…read morebugs. I was informed by the front desk that it's normal for these bugs to come in this time of year. So it's nothing new, it's part of life.

OK hotel except for grumpy staff. Not sure why they are charging way more than they used to. Upon…read morefurther checking we found a nicer hotel in town, at a much lower price. Confusing.

If this hotel was in my state, my husband and I would be taking weekend trips to it. It was…read moreamazingly great. You know when you arrive at a hotel after being in a car for 8 hours, and you put that card key in the door and you're just not sure what to expect? You slowly open the door and whisper to yourself "okay, what did I pay for?" Well, the Sleep Inn in Middlesboro is one where you open the door and say "I ROCKED THIS RESERVATION!" The room is beautiful. Really, if this hotel was in Nashville you'd be paying $200/night for it. It's a luxury stay on the KY-TN border. We (me, husband and son) were so comfortable and relaxed in the room that we ended up just ordering some pizzas and having dinner in the room, rather than go out. Prior to this stay we had spent two nights at two different hotels - both with horrible beds which made our backs ache for miles and miles. The beds here? Wonderful. Soft. Comfortable. Restful. The front desk staff - pleasant, nice, smiling. The breakfast area was great, well-stocked, and lots of variety (I posted some pics.) If I ever go to Middlesboro or to any of the surrounding areas again, this is the ONLY place I will stay. Some Tips The hotel is set back off the road. The driveway up to the hotel is in between a Hardee's and a Holiday Inn Express. There's an 84 Lumber there, and the hotel was built way behind it. This is a dry county. So if you're planning on going out for drinks, or purchasing something to take back to your room, you can't. So, plan ahead if you'd like an adult beverage.

HOLY THEY HAVE A WHOLE GYM. If you want a hotel where you can still get stronger then this is the…read morebest. They have everything you could ever want! Edit: this bed is like sleeping on concrete. Never come back, I think I broke my back in 7 places...

We are driving to Flotida from Michigan. Our initial plan was to stop for the night on the other…read moreside of Atlanta, but a huge storm with flooding made us stop for the night in this town. Never been here before. The first thing I noticed about this hotel were the cute statues on the driveway. The front desk attendant was friendly and kind. We are diamond members, so she have is waters and a choice of snacks. They also had fresh made cookies in the lobby and hit coffee and tea! Each room has a cute little balcony outside with chairs. I walked onto the balcony, and I was greeted with a most beautiful view of a fog covered mountain with a lake in front! ! I had to take away one star because they don't put hair conditioner in the rooms! By the time yiuvreslize there isn't any, you're already in the shower. This decision obviously wasn't made by a woman with long hair. So sadly, I couldn't wash my hair for fear of not being able to comb through it after.

Courtney welcomed us with a smile that matched the friendly voice I'd spoken to on the phone. Mindy…read moreinsured everyone at breakfast had all that they needed and everything was tidy. Courtney and Travis made sure we did not miss out on our fresh cookies. Only complaint was the old dank scent which is simply the age of the Inn. But when every parking space is full and the tables are full of families eating their breakfast and smiling you must be doing things right.

After traveling across TN for 10 hours, we were in desperate need of a hotel room…read more Hampton Inns can always be counted on no matter where in the world you are. This property was clean, comfortable, and offered free breakfast. The service was great - the front desk staff was attentive even though we checked in past midnight, and the breakfast staff the next morning was very welcoming. The hotel room itself left something to be desired in terms of style and art, but again, a Hanpton Inn looks the same no matter where in the world you are. Definitely a great place to stay if you find yourself in Morristown.

Clean hotel! Double check your belongings before you leave. We accidentally didn't check to see if…read moreour granddaughter, who is nonverbal, put her mini pink iPad, with her name on it, back into her backpack, as we left the room. She uses it as her communication device. Unfortunately, it's no longer under warranty/insurance. It showed the hotel as its last location , using find my iPad. We called the hotel, left our number. Called again this morning, asking if there were any updates? Staff tried to be helpful, but had our number copied incorrectly. Stated they hadn't been there in a week. They'd check with the assistant manager and housekeeper named Jasmine. We called back an hour look after asking if there was an update, as we were traveling and were three hours away. Staff stated the nobody had reported anything and Jasmine and the assistant manager weren't in. I asked if there was any way to check with them to see if this device had been turned in? She put me on hold and then said the manager was checking the housekeeping office and the room where we had stayed. She also said he said to use the find my iPad location. I said the last location shown was their hotel, before it shut down. Needless to say, he reported back that it was not found. Lesson learned. After years of being very diligent, double checking and triple checking, before we leave a hotel room, we goofed. We thought we had put her pink mini iPad device, which she uses for communication, in her backpack. We didn't. The bigger issue is that there are staff members who work at this hotel who didn't hand this technology in to the front desk. Travelers, be sure to watch out for your belongings!

Great family owned business who cares about their customers. Very easy to work with. Nice, clean…read moreroom at a reasonable price. What more could you ask for. Will stay there again!

Unbelievable service! Our transmission went out as we were heading home from Gatlinburg. I decided…read moreto nurse it along backrooms and it finally stopped just short of Tazwell, as a major winter storm was developing over the Ohio River Valley. We were towed to the TML, where we met Patrick, the posterchild for what every business owner and service professional should strive to be. As soon as we were settled into our room, he drove us to the local grocery store. When we mentioned that our room didn't have a coffee maker, he brought a new one to us, with a bag of coffee packs (unopened). The following day he drove us to the local U-Haul lot and waited for us to make sure that the box truck and vehicle dolly we rented had no issues. We were treated like we were the only customers on earth. The room was clean. Granted, it wasn't the same room that other fancy hotels have, but there were no insects, no mold, and a new heat and air unit that kept us very warm. It was the best sleep I had had in a week, and the night before, we had stayed at the Inn at Christmas Place in Pigon Forge. The Tazwell Motor Lodge had a more comfortable bed! The water was hot, the free HBO was entertaining, and the local pizza shop delivered to the room, and was delicious. If we ever have the opportunity to be in the area again, and need a room, the TML is a no brainer! If you find yourself there, do not hesitate to meet one of the best people you will ever run across, and enjoy an authentic slice of how customer service used to be, PURE GOLD! *backroads... stupid autocorrect