I brought my 7-year-old tablet in for repair. The staff were extremely professional and took the…read moretime to explain the potential risks involved. They didn't try to upsell me and kept me informed throughout the repair process which i appreciated the most. Overall, they were excellent professionals and Nate did a good job with the repair. Reasonable with their pricing, will visit if I am in the area.

Nate is the man! Phone fell off car and run over by countless vehicles yet he was able to get me…read moreback up and running in maybe half an hour. Fez will hook you up with budget or premium parts whatever your needs. Highly recommend.

It is rare to find an electronics repair shop but to find one that is a true gem is a blessing…read more Michael is a well trained professional who greets you in the most personable manner. He truly meets no strangers. My CD changer hadn't been used in years and seriously needed some loving care. Michael kept me apprised via text and repaired it quickly and well. I found his pricing fair. Thank you Michael. Your efforts are much appreciated. Mrs M Miller

His prices are very high. He works out of the lower level of his townhouse. I drove a Bose over…read morethere because the CD player wasn't working. He wanted $140 (from what I remember) to look at it which I paid; you have to leave it. He then called and wanted $395 to repair it taking off the $140. I then called Bose and they paid shipping and repaired it for $150.

I needed help replacing a screen on an old phone I needed help a phone case for my new phone and I…read moreneeded help with pairing my new phone with my car. The tech was so patient and kind. He confirmed my screen saver was broken not my phone screen! He looked they didn't have a phone case my phone was too new ..lastly he couldn't come out to my car but he asked what type of car I had .. he went on line and then printed the instructions on pairing my new phone to my car .. I'm technologically challenged so that's exactly what I needed. I literally had my phone paired in n 2 minutes!!! Thank you Ubreak It for having such wonderful techs working for you! With

Scam riddled policies and awful practices. Had a claim through Asurion for a front screen repair on…read morea phone with completely fine internals, motherboard, but due to cracking on the back a $29 dollar screen replacement "could not be done", and instead a $250 replacement sham for an iPhone 15 pro. All of this despite the fact that I relayed the cracked back when I went to fill out my claim, and specifically stated I only wanted the front fixed, to which they obliged. Take your device here if you wish to be panhandled by greedy practice.

Dropped off phone on a Monday morning. They didn't even turn it on until Thursday evening to…read moretroubleshoot after I called. I know because I set the find my phone to alert me when turned on and it never turned on until then. They kept telling me they were waiting for parts when I'd call. I took it home finally on Friday evening when they said they couldn't fix it. I opened the phone myself and they never had even opened it! The screws still had dirt around them and there was still moisture inside! They stole my $80 basically. Do not trust this place!

Scammers! Took a Playstation in for repairs, they charged my CC, said they fixed the disc drive and…read moregave me a completly different playstation in return. I would not accept the dirty, non working console and they tried saying "this was the one I took in." Filing a complaint with the BBB, CC company and the Springfield Sheriff's Office. Beware of Ali and Fraz Khalid. Thank you.

DONT TAKE ANY ELECTRONICS TO THIS PLACE!…read more I call them to take my Nintendo switch for a charger issues ( as you can see my screen was working I have picture of 2 days before I took it there) I called them on Wednesday night last week they say it would of take 3 hours to fixed I told them was going to be there next day in the morning, when I get there they say it would of take 2-3 days FIRST LIED I told them is just the charger because I was using it and the charger start having problems they say $120 and I can come get it on Friday 3 days after I never received a call so I call them , and the guy on the phone say they need 3 more day! I told them no I was coming to pick up my Nintendo, and he called me 10mim after that and say they were waiting on a part and it was gonna be ready next day ( second lied) next day they called me and he say the screen was the problem that they fixed the charger but my screen was bad now, I told them is was working when I took it there and I went today and PICK UP my Nintendo and the guy say my Nintendo is on the warehouse and they don't have it there!! They trying still my Nintendo? They don't want give it back to me they don't give me any received this is on the SPRINGFILEND MALL AND THEY BEEN THE WORSE SERVICE I EVER HAVE IN MY LIFE. So if you take anything to this place be careful because probably they won't give it back to you. And you will feel how I feel abuse and nothing you can do.

SCAM ALERT I called…read moreahead to ask about repairing the front glass on my iPhone 16 Pro Max. They told me there were two options -- a cheaper screen and a "premium" one for $249. When I arrived in person, they suddenly said it would be $290 and only changed the price after I reminded them of what they quoted me on the phone. They bad-mouthed other nearby phone repair kiosks, calling them "scammers" and claiming they were the only honest ones. Unfortunately, that couldn't have been further from the truth. I asked if the replacement screen would be any different from the original Apple one, and they confidently said it would be "exactly similar." After the repair, the screen was obviously not the same -- it was glitchy, ran at 60Hz instead of the original 120Hz, and had a thick black border around the display. When I pointed this out, they tried to gaslight me and insisted it was 120Hz, even though a side-by-side comparison proved otherwise. When I asked about the black border, they shrugged it off and said I "didn't specifically ask about that," as if I'm supposed to know the right technical questions to ask. I told them I didn't want the replacement and asked for my old screen back. After they reattached it, my phone screen stopped working entirely -- now it won't even turn on. Avoid this place at all costs. Dishonest pricing, poor workmanship, and zero accountability. I wish I had gone anywhere else.

Fantastic service & super fair prices. Nice people too. It's a good day when you find a services…read moreprovider that you can confidently turn to with no question when needed. Look no further.

Another good job. They got the part, came on time, and solved my problem. Most of the cost was the…read morepart, which you can't blame on A-1. The tech inspected for other potential issues as well.