I've been using a doctor at this practice for a few years for eczema and other medical skin…read moreconditions. Generally she's been fine but keeps insisting I do patch testing to solve everything. Recently I've been dealing with a skin issues for over 2 months with no solution other than patch testing. Decided to leave the practice for another doctor who seems more suited to my issues and has better diagnosis skills. Very upset.

When I signed up to see a dermatologist in Wellesley, I did not expect for it to be in a building…read moreas old as the state. I imagine they make out on rent for this horrible building that was likely built in the 1940s. But the actual offices are nice and super modern - too bad I feel like I went through a time warp to get there. The doctor I saw was perfectly nice but I don't feel that her examination was thorough. She didn't check every place and seemed to take great stock in the fact that I had a mole exam within the last 3 years. The entire thing took 4 minutes. I asked about further procedures and pricing... of course, she has no idea. However, I recently had several rude dermatologists and this doctor was perfectly polite. It also showed up on my mass general patent gateway which is helpful for records and billing.

I have recommended this Dermatology practice to so many people…read more I have been to three of the locations now, and they are all excellent. If I have an urgent issue, Lena at scheduling has been phenomenal at getting back to me with a cancellation spot. Without an urgent matter, it's usually a 2 to 3 week wait depending on location. Dr. Dawn Baird is who my daughter and now I, typically see. She is extremely thorough and is excellent at avoiding pain. I do not know how she does it but the couple Novocain injections she administered was 100% pain free. I did not even feel a pinch. I forget her assistant's name, but the two of them work great as a team. Dr. Baird is not your typical dermatologist. She takes pictures of everything and dictates extremely thorough notes, to the point where I have no idea what she's talking about, not that it matters because she simplifies it afterwards. I went in for a very awkward procedure, that she turned simple and easy .... as if it was nothing. And let me tell you, it definitely was something. A little advice... Don't bother with compound W - all it did was make a mess. Great patient bedside manner and a very soft, empathetic touch. If you or anyone you care about has H.S (Hidradenitis Suppurativa), this is the facility to go to. All the doctors are knowledgeable. In addition to Dr. Baird, Dr. Rowe (and a few others) treated my daughter. Knowledge, kindness and listening are the features that stand out the most. Prior to AP Derm we went to Beth Israel in Boston. We have our favorite doctors there too. But, there is no need to commute that distance when these doctors are equally talented...and give you more time. Dr. Baird actually gave us more helpful info than B.I. - we never feel rushed. That's important.

I have been to Dr. Muz several times, most recently when he squeezed me in at the last minute…read morebefore he left for the day. He takes time to listen, educate, and explain, which I appreciate very much.

An amazing doctor, bedside manner and all. Havee seen her for over 20 yearsread more

The one star is for the helpful desk staff and the nice office…read more I'm taking away four stars because the doctor's demeanor just sucked. This is the most unpleasant experience I've had with a doctor in some time. First, she was accusatory (why are you here?), almost scolding me for coming in for an annual checkup. She was cold, condescending, dismissive and SO palely unrealistic. When I copped to going to the beach on the weekends and getting some moderate sun exposure - with SPF 50, a sun hat and an umbrella, always, she asked (was it smugly?), "well......would you ever consider changing your lifestyle to stay out of the sun?" Oh yeah, I'm going to stop all my outdoor exercise and activities - biking, running, tennis, skiing, hiking, snowshoeing, kayaking, etc - and have overweight kids. That sounds like quite a lifestyle change. Why didn't I think of that sooner? Additionally, she seems to be that type that suggests you cut every dot off, to hell with the scars. Seems a bit excessive to me. Back to MGH I go!

Sad to learn the wonderful Dr Cunningham has retired. I went to her for years and was always…read moresatisfied.

Dr. Cunningham is a true professional, master of her trade (and rockstar in my book)…read more I had an urgent issue pop up and they managed to squeeze me in, take care of my issue and put my mind at ease. This team is genuinely efficient and the care is second to none. Absolutely worthy of a 5 star review.

I went here for a skin check and was promptly reminded that I would be charged for any questions…read morethey answered not related to a skin check. It felt really discouraging and I felt like I had to watch what I said to avoid paying extra fees. They ended up finding an abnormal mole and significantly downplayed the size of skin they were removing. The stitching job was poor and I now have a giant scar when I thought I was getting a small removal

I am having a awful experience with this office. I was prescribed a medication for hair loss and…read morewhen my three month supply ran out, they refused to refill my prescription until I saw my dermatologist again. It is a type of medication that is dangerous to go on and off of (and if you choose to stop taking it you need to ween off slowly) but they still refused refill it even though I've run out and its only been 3 months since I started it. They told me I need to just "be patient." Terrible practice, stay away.

This med-spa has friendly, welcoming staff. The place is designed nicely. The cost tends to be…read morehigher there, however, than at other cosmetic dermatology offices I have been to. Dr. Frieling is nice and high energy. However, she seemed a bit defensive when I came back 3 weeks after my Botox treatment to ask for a touch more in one area to make both sides of my forehead even. I wasn't upset about it at all, as I know our anatomy doesn't respond symmetrically. I wasn't accusatory in any way. So I was surprised at her reaction. But even if I did express disappointment, I would not expect a physician to react defensively. She didn't want to give me more on one side, said the results are exactly what she wanted to achieve. So I asked her if she thought it looked even. And she said "well, no", and then proceeded to give me a touch more, which evened it out after a week or so. Maybe she was just having a bad day... who knows? But that was my experience. She has a lot of positive reviews so take my review as just one person's experience. I just want to feel that I can ask for fixes, or at least have a constructive conversation, if I feel the treatment didn't accomplish what I wanted it to. Also her "About Dr. G" section on her website makes it sound like she went to Harvard when she did not. "Harvard trained". She is triple board certified, which is terrific, and has gotten a lot of press due to her PR efforts. She seems to be highly knowledgeable and skilled, as one would expect. She has a very "LA vibe" to her, which is not the vibe I want. (And I really like the city of LA - nothing against it. But I don't want to look overdone.) Also, her nurses do a lot of the treatments, and I just prefer a physician do them. So I will stick with a dermatologist office rather than this med-spa.

I am shocked my the number of hidden fees and extra charges for going here. It is not worth it…read more Go anywhere else!!! I have been getting Botox to my forehead periodically at ideal image for about 10-12 dollars a unit so it would cost approx 300 per session. I went to GFaceMD to see if there was a better, longer lasting solution as I didn't have time to go for Botox every 3mo with my busy schedule. What an enormous costly mistake! First you have to pay a 175 consultation fee (normally this is free) just to be told to continue to do the same thing I was already doing. Then their Botox prices are outrageous. You have to become a "VIP member" to get the 16 dollar per unit price (already much more than I was paying elsewhere without a membership). The membership has a 50 fee and then a 6mo mandatory period of deductions (350 minimum price). You can only use you membership funds at their business and they set the rules how how and when you can use your money. With the "vip member" pricing I paid 544 for the same Botox that usually cost me 300. I tried to schedule a follow up visit to use my 300 in membership funds toward some more overpriced Botox but my child got sick and they charged my credit card 200 more as a rescheduling fee!!!! Total cost for one area of Botox (300 value) =. 175 consultation, 544 Botox, 350 vip membership, 200 rescheduling = 1,269. Total rip off!!!!!! Save your money and go literally anywhere else!!!

Want to Wish each and everyone at Joseph A Russo's Center a wonderful and healthy 2026!…read more I pride myself on supporting and reviewing exceptional Businesses, Restaurants, Medical, and many more that affects all of us! And with that said, I personally think that this venue will make 2026 a very happy one for all those using this Full Service Center! HAPPY NEW YEAR TO ALL!

I recently had a Sofwave laser treatment with Sabrina, and I am absolutely blown away by the…read moreresults. I've tried a variety of skincare treatments over the years, but nothing has come close to what Sabrina was able to achieve with this. My skin looks tighter, smoother, and more refreshed--truly the best results I've ever had. On top of that, Sabrina is incredibly knowledgeable, professional, and kind. She made me feel completely comfortable throughout the entire process and explained everything in detail. If you're considering Sofwave or any med spa treatments, run--don't walk--to see Sabrina. She's a game changer!

Unfortunately, my experience throughout the Accutane process at Skincare Physicians has been…read moredisappointing. The biggest issue was the lack of communication. As a first-time Accutane patient, I often felt like it was assumed I already knew how everything worked, and when I didn't, there was very little guidance. The scheduling department was also very rude at times. After hours of trying to get in touch with someone, I was told I couldn't be seen until August and was made to feel like the situation was entirely on me. Only after finally speaking with a nurse was I able to get the help I needed. At my fifth appointment, I was suddenly told my insurance didn't cover out-of-state visits, despite having already been seen there multiple times without anyone ever mentioning this. Had I known that from the beginning, I could have planned accordingly. I take responsibility for anything I may have misunderstood or missed, but I wish the office would also acknowledge that better communication could have prevented a lot of this. I'm only staying to finish my Accutane course, but overall this experience has been emotionally exhausting. Anyone who has struggled with acne knows how difficult that journey can be, and I wish I had felt more supported throughout the process.

I've been seeing Colleen Gaffney for several years now for routine skin checkups. She is kind,…read morepositive, and straightforward in her instruction. I feel confident walking out of my appointment that I've had good care. I've found the rest of the staff to be pleasant to interact with as well!

Went for a simple procedure. Short wait. Seems very capable.read more

Dr. Schalock is an excellent dermatologist - extremely knowledgeable and very empathetic to his…read morepatients and their needs.

Great doctors and nice staff. I go to Dr Slater-Freedburg. Convenient location in Lexington near…read more128.

Have been going here for years and each year the annual skin check is shorter and shorter! Now…read morethey've been acquired by AP Derm and cost rose from $150 to $300 for literally a less than 5 minute skin check. A notification of price change would have been nice!!