We have been taking our dogs to Dr Hehn at Fox Run Hospital…read more. She is not only very pleasant and

Dr. Kocher is wonderful and the technicians are attentive. There needs to be a little guidance…read moregiven to those who work at the front desk.

Dr Estep is absolutely amazing! She reminds you that there are still kind and caring folks out…read morethere! She explains everything with detail, gives you all the information necessary to make informed decisions on your dog, especially if she knows how things can get costly. She is so sweet with our big mastiff mix Gus. Would follow her anywhere we go. It's not easy to find a trusting and caring vet. But thank goodness we did with Dr. Estep

I have nothing but good things to say about this vet clinic. We've taken 2 dogs there (first one…read morehad mast cell skin cancer) and they recommended Chinese herbs to prolong her life. (I appreciate the suggestion of natural things over medications.) Our other dog that we've taken there had a harder case to find what was wrong but Dr. Payne ordered 3 different labs and we found out some things wrong with our dog. He isn't cured yet (just found the info out today) but I appreciate the time spent with me going over symptoms and what could be causing his issues. Dr. Payne has always been professional and is very knowledgeable. Probably the vet we trust most out of all the vets we've been to. They try to keep costs down which I love as well. Thank you so much for caring for our fur children so well.

We have bought two of our Doberman's as pups from the veterinarian who is also a breeder. When we…read morebought our first one we were already established with another veterinarian though Dr DeTurk provided most of the initial care for her and our second pup as part of the contract. Shortly after this, we lost our primary veterinarian and transferred all our care to Monument Vet. We have never had poor service and yes they can be busy- that is why veterinary hospitals for emergencies exist. Neither my husband or I have ever experienced rudeness from anyone. Also, this is very common with most busy vet practices in this day and age due to a shortage of veterinarians. As to the "up-charges" when you bring a pet in for some services- esp. those involving any sedation or anesthesia, these are offered for the safety of the pet as they are usually labs to ensure the pet is healthy. It is up to you rather you take them or not. We always consider this and do them. However, I'm sure if this is involved they will provide a total cost in advance if you ask for this. Our dobies are now 8 & 3 years old respectively and are great dogs. Both my husband & I highly recommend this clinic.

Monument Vet clinic has been unresponsive to messages sent through their on-line site as well as by…read morephone. Our dogs had been clients there for several years. They had healthy dog visits and vaccines there in April 2026. Recently one of the dogs had a critical health event. The front desk is improperly trained in understanding situations and quickly directing people to the right care. After two phone calls we were given the address to an emergency care facility. In the first call, the clerk informed us of their unavailability that day, and for the next 4 days. She suggested to "try another vet". Our dog passed away in route to the emergency clinic. The emergency vet did a scan of our dog post-death and gave us some information about the issue causing her collapse. We wanted to share this with Dr. Erin DeTurck but she has not responded to our message and call. I'm sure this vet office is fine as long as your pet just needs an exam and vaccines and you understand that you will get an upsell for dental work. We found out the hard way that you cannot count on this clinic for much more than that. In a panic time you should be able to count on getting some sound advice and direction from a vet with which you have had a long-standing relationship.

We didn't have the best introduction to Woodmoor Vet Hospital, but not because of anything they…read moredid. We moved here two years ago from Arvada and our big beautiful Stanley boy had developed liver cancer. He ended up passing a month after we got here Dr. Homme had to break the news. Two years later he still remembers Stan after only meeting him once. Today Dr Homme sees my two girls (technically 3 - but the cat's opinion doesn't count she doesn't like anyone but me) who LOVE him. I really appreciate the explanations he gives me - no matter how insignificant the issue he gives me a thorough answer so I understand everything and can make a decision. Everyone up front is lovely (I've interacted with Shelly the most and she is delightful) and I've had good experiences with all the vet techs too. I'm not sure the reason for so many negative reviews on here - and I'm not invalidating anyone's experience - but I've always been happy with the care we receive here. Yes, I wish they were open on Saturday! Otherwise couldn't be happier.

I would just like to add that one of your top pro vets told us that we had to put down our dog…read morewithin 24hrs - he is alive and well over a year since that sage advice. Your weak reply does not cut the hurt from that.

Our elderly cat was given complete dental care today. This was a cleaning and also several…read moreextractions of teeth that were resorbing or broken. Dr. Whited was very thorough in her explanations and I appreciated her time. He did very well in the recovery and we also got a complete blood panel and so he seems to be doing well overall. GC (retired dentist- cat owner).

My Charlie was injured and I took her into urgent care here around 10 at a night. Staff were very…read moreattentive and concerned for my sweethearts health. In fact, a week later I got a phone call from the vet just to check on her health, I've used now 5 vets in my lifetime, and never have I seen a place more concerned for an animal, I was surprised when it wasn't a billing call, but a check in. I think we'll stay here a while.

I've never really had a complaint about these vets and I've been going here for about 5 years for…read moremy dog and cat. I'm writhing this review because of my most recent visit yesterday. My dog got really bad diarrhea to where there was a little blood in his stool. The only thing they did for my dog was check his heart and send me home with a probiotic.... They didn't take his temperature or check anything else with him. My dog also hates the vet and is very picky with people. I've offered multiple times to help them get a blood draw from him but now I'll have to come back a 3rd time because they still weren't able to get a blood draw on him. So they haven't properly handled my dogs illness and I'm repeatedly asked to come back and try again another day because they won't accept my help with his blood draw. Not happy and my dog is still having explosive diarrhea so he isn't either.

Awful experience including the lack of training the front staff and vets provide. Manager could use…read moresome management training herself. Very disappointed that your office took my money on the heart worm test and provided a year prescription that you will not honor and ship my remaining heart worm medicine to another state, when this is why i came to your location. Your organzation makes me sick that you took my money allowed me to trust you and now your put terms and conditions on medicine that I never was advise of..... your a bunch of liars. By the way to the woman manager I talked to... TRAIN YOUR STAFF YOUR A HORRIBLE MANAGER TO TAKE MY MONEY AND NOT FULFILL YOUR PROMISE IN YOUR ORGANZATION... Will be reporting this to the BBB.

We took our Border Collie (who is our baby) in on a Saturday night. We thought she had a foreign…read morebody in her ear. The staff was wonderful, they all obviously loved what they do and taking care of animals. They were very concerned, listened to us carefully, and Dr. McCall was very thorough and gentle with our girl. For an emergency visit at 9pm at night, it was less expensive than I anticipated it being.

A little shamey, which I very much did not like. We came about an hour before they closed and that…read moreapparently was a problem even though we phoned first and were invited to come. We talked to three different people--the receptionist, the vet, and the technician. The receptionist and technician were fine and I think the vet gradually realized she was coming on too strong. My wife has been here before and this experience was much different from that last one. A lot of explanation (bordering on overexplaining) and helpful care instructions from the technician. We'll come back if we need to but our stressful experience was made more stressful by how we were treated.

My cat needed to see a vet urgently on a Sunday. Luckily Tender Care 1) was open, 2) had…read moreavailability, and 3) didn't charge me what an ER would've. I was charged a "same day" fee, but it wasn't a massive amount. The staff were very friendly and my cat was seen promptly. Highly recommend.

This is such a great vet and a beautiful second location! I've been going to this vet at the falcon…read morelocation for years now but we recently got a new puppy and she needed to get her 3 month shots and the falcon location didn't have any openings soon so we came here and they were amazing. They got us in and out so fast. Our puppy gets so excited to meet new people, they were so kind with her being a little crazy and they gave her a treat of peanut butter for her to take her shots. Everyone is always so nice and will answer any questions you have! I highly recommend this vet to anyone, they have treated all my pets with kindness and compassion.